Originally Posted by hound
WOW!!! Sounds like an extended warranty is a no brainer, even if it does add 400-500 dollars to the cost of a set.
Just be careful what EW you buy.
Whether it offers a new lamp, or even 2 new lamps, should be of no consequence. Comparatively speaking, the lamps are cheap, i.e., $2~300.
In other words, do not
base your EW selection on whether or not it offers a lamp. That's BAIT to get you to sign. That's stupid and oftentimes stupid is painful (and should be). Figure on paying for the lamp yourself.
Instead, concern yourself more with the company. Have you even heard of them? How many service centers nationwide do they offer? If you move to B.F. Egypt can you still get service? Is your EW transferrable to someone should you sell the TV? Look at the contract, does it place a cap on the aggregate total dollar amount of combined repairs? (most do). Does it have a binding arbitration clause? If so, you usually cannot sue them. Does it have a "no-lemon" clause? Does it guarantee repair or replacement? Does it provide for in-home service and
cover all pickup & delivery charges? Does it cover surge & lightning damage? Does it have a deductible? Does it offer annual cleaning & preventive maintenance? Will they send you an advance copy of the warranty contract for you (or your attorney) to look over...and if not, why not? Is the EW company a member of the BBB?
Finally, beware of "store brand" extended warranties, i.e., BB, CC, and Tweeter just to name 3 (there are many). There's been some reports that BB is notorious for the "weasel clauses" in some of their contracts. Also with a store brand contract they
are the ones who'll be doing the service. Do you really want that as your only option?
You'll get sales pressure, but you do not
have to buy "their" warranty. You can purchase your EW from anyone. Some EW companies will require that you buy the EW within the first 90 days of ownership. Others, such as WarrantyByNet only require that you have at least 90 days remaining on your original factory warranty.
That said, I personally feel that the technology in the new Mitsubishi DLP sets is sufficiently complex and new enough that any prediction of life expectancy is foolish and premature. When it comes to the EW I also know full well the odds of winning just as I know the cost of losing. Odds of winning notwithstanding, I can afford the EW. I cannot afford to have to replace the set if it craps out after the manufacturer's 12 month warranty and would feel pretty stupid for having passed up the EW if it did. Bad odds, yes; Comfort factor, high.