Originally Posted by VAHDFan
Sorry ScoBuck, I was just making light of the situation.
Some of us are very frustrated with the Mpeg4 release in general.
We do not know the question that was asked to warrant the reply posted or when the reply was sent. But it seems the sentence that could have been innocently omitted but D* would read something like this" BUT you will not be able to receive ANY of the channels we launch or convert to Mpeg4 unless you pay to upgrade your equipment and recommit"
Since I made the conversion to Mpeg4 my system has not worked completely.(Not to mention no DVR) I will say that D* has been very diligent in trying to trouble shoot the problems. I have seen 11 techs over 7 visits to try to find the problem.
The last visit was a team of 4 including management. They still have not found the reception problem. They are working very hard to correct this!
Sorry you have a problem, I have had my 5lnb and have 2 H20s installed first week of January. I have had no specific problems with MY installation, but have had to weather the typical audio synch and pixelation problems as most have.
I asked for a replacement for one of my original H20-600s as it felt too hot, but it NEVER had a problem, and it was replaced with a H20-100 - and both work equally as well IMO.
Install problems are however not isolated with DirecTV, there are horror stories on these boards from ALL the sat and cable providers in some shape or form.
BTW, I received ALL of the hardware (new receivers and new dish) for no charge, not even shipping. It was before the leasing model took effect, but I think that they are still cutting deals with 5 hearts customers. I have 8 receviers, sub to TC+, get MLB, HD, etc.
I see no problem with them wanting at least a time committment for upgrades, they do have a business to maintain.