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AT&T U-verse HDTV - Page 56

post #1651 of 4208
I am in the process now of talking my wife into letting us go back to DirecTV. We like the whole home DVR bit and thats about it really. We both have seen PQ problems. We are just too used to DirecTV and OTA HD, its hard to stomach AT&T (well, for me anyway). I just miss the stuff I used to have like a few HD channels that AT&T is taking a while to get and the stuff I will have to probably fight for with AT&T in the future (namely including FSN Midwest in my Sports Pak). I think in the end I will win, but will have to wait and see.
post #1652 of 4208
Quote:
Originally Posted by gtmorgan23 View Post

I just got uverse last week.

I am still evaluating how I feel about it. I like some things but first negative thing is that you have to make sure and point the remote right at the dvr or it wont work. basically the ir sensor on the box is really weak.

My remote works like a charm from just about anywhere. I have a great room and when I'm at the dining room table feeding my son in his hi-chair I can change chanels without a problem, I can even adjust the volume on my receiver which kind of hides behind both a couch and a coffee table.

Maybe the batteries are low in your remote? Mine works better than both my receiver remote and tv remote to control all 3 devices.
post #1653 of 4208
Quote:
Originally Posted by SeldomSeen31 View Post

My remote works like a charm from just about anywhere. I have a great room and when I'm at the dining room table feeding my son in his hi-chair I can change chanels without a problem, I can even adjust the volume on my receiver which kind of hides behind both a couch and a coffee table.

Maybe the batteries are low in your remote? Mine works better than both my receiver remote and tv remote to control all 3 devices.

Agreed. Mine hits from almost any angle using the standard remote or a universal.
post #1654 of 4208
Quote:
Originally Posted by gtmorgan23 View Post

I just got uverse last week.

I am still evaluating how I feel about it. I like some things but first negative thing is that you have to make sure and point the remote right at the dvr or it wont work. basically the ir sensor on the box is really weak.

What kind of tv do you have? Plasmas and a lot of lcd's put out ir which interferes with ir based remotes. I have 2 dlp sets and a regular tube tv, and the U-Verse remotes all work fine no matter where I point them.
post #1655 of 4208
Quote:
Originally Posted by AuroraProject View Post

What kind of tv do you have? Plasmas and a lot of lcd's put out ir which interferes with ir based remotes. I have 2 dlp sets and a regular tube tv, and the U-Verse remotes all work fine no matter where I point them.

What? If this were the case, wouldn't infrared interference from the display device be a commonly reported problem with over the air reception, cable, satellite, Tivo and Moxie boxes, etc.? It seems odd that this would be a problem that only strikes those same AT&T set top boxes that also have trouble transmitting audio over HDMI and cannot support external hard drive expanders.
post #1656 of 4208
Quote:
Originally Posted by AuroraProject View Post

What kind of tv do you have? Plasmas and a lot of lcd's put out ir which interferes with ir based remotes. I have 2 dlp sets and a regular tube tv, and the U-Verse remotes all work fine no matter where I point them.

Thats just silly. Like JimboG said, if this were a true problem, it would affect more people than just the people here. Plus, it would be a wide enough issue that we wouldn't use IR anymore for remote controls. Sorry, Aurora, but that sounds like something AT&T might have told you to tell stupid customers who call and complain. No offense, buddy.
post #1657 of 4208
Read through a couple of Samsung or Phillips lcd threads here, or google lcd ir interference, it's a common problem. Nothing to do with at&t.
post #1658 of 4208
I know this is quite old. Has this happened for most people. I have had mine since Nov. Picture quality seems a tad bit better than when I first had it.

AT&T will increase HD compression on U-verse

Quote:


AT&T CTO Banks On Better HD Compression
Telco Sees Improved MPEG-4 Compression Letting It Boost HDTV Capacity
By Todd Spangler -- Multichannel News, 9/18/2008 9:44:00 AM MT

New York—AT&T chief technology officer John Donovan stayed the course on the telco’s video-over-copper strategy, telling attendees at an investment conference here that more efficient MPEG-4 compression will allow it to boost the number of high-definition channels it can pipe into customers’ homes.

Donovan, speaking at the Goldman Sachs Communacopia Conference Thursday, said improvements in video-encoding equipment will allow AT&T to deliver three live HD streams in 2009.

The telco’s U-verse TV service currently delivers MPEG-4 video in the range of 6 to 8 Megabits per second. In the first quarter of next year, Donovan said, AT&T expects to squeeze that down to 5 Mbps and added: “In the labs we’re looking at technologies that take the compression further.”

Last week AT&T launched Total Home DVR, initially in San Francisco, which lets U-verse TV deliver five simultaneous HD streams: two live and three from the DVR.

Next year, with the compression enhancements, Donovan expects that to move to seven total: three live and four recorded. Cable operators use the less-efficient MPEG-2 standard to deliver video.

AT&T’s decision to launch Internet protocol TV—which predated Donovan’s arrival in April—was “aggressive, he said, and it was based on a series of underlying technology bets. For example, when the IPTV strategy was announced in 2004, there weren’t MPEG-4 hardware encoders on the market and the VDSL (very high bitrate DSL) standard wasn’t complete yet.

Donovan defended the video-over-DSL strategy, which AT&T executives have contrasted with the more expensive path picked by Verizon Communications’ fiber-to-the-premises FiOS buildout. AT&T delivers U-verse TV over 25-Mbps VDSL connections.

“If you’re late [to market] and wrong, customers punish you,” he said. “If you’re early, you’re punished in a different way” by not attaining a return on investment.

Later, commenting about expanding the number of viewable HD streams, Donovan said, “To try to win an arms race about something customers don’t care about—I’m sure it’s not economical to do that… We feel pretty good about the flexibility we have with the IP network.”

He added that AT&T “feels comfortable” with its guidance on capital spending and said it’s focused in three areas: wireless, video and IP. “The explosive growth in mobility and video really drives us toward more IP techniques, not only for efficiencies but for integration,” he said.

Speaking about the dramatic growth of Internet traffic, Donovan noted that video now exceeds 40% of AT&T’s total IP backbone traffic whereas three years ago it was negligible.

“If you download one HD video movie, it’s the equivalent of 35,000 rich-content web pages, or 2,000 songs,” Donovan said. “So it’s very, very dramatic.”

AT&T operates a 30-Gigabit-per-second IP backbone today, which handles 15 petabytes of traffic daily, Donovan said. He added that AT&T has tested out 100-Gbps networking equipment in trials in 2006.

The growth in broadband data is driving the telco’s content-distribution network services, which replicate Internet content. AT&T will invest $70 million this year tripling CDN storage and server capacity, according to Donovan.

The CDN is “the foundation of trying to keep busy-hour video off our network,” he said. “Now we’ve got to get out there and get the customer-facing side done.”

Donovan oversees the telco’s global technology strategy and development road maps, including network and engineering operations, AT&T Labs and the security and intellectual property organizations. Previously he was executive vice president of product, sales, marketing and operations at VeriSign, a provider of Internet infrastructure services.
post #1659 of 4208
Quote:
Originally Posted by creemail View Post

I know this is quite old. Has this happened for most people. I have had mine since Nov. Picture quality seems a tad bit better than when I first had it.

AT&T will increase HD compression on U-verse

I don't know if i like this. I'd rather have less streams with better PQ than more streams with degradation of the PQ. If PQ gets slightly worse than I'm moving to DirecTV. I'm already leaning that way as it is.
post #1660 of 4208
Quote:
Originally Posted by BiGGieStuFF View Post

I don't know if i like this. I'd rather have less streams with better PQ than more streams with degradation of the PQ. If PQ gets slightly worse than I'm moving to DirecTV. I'm already leaning that way as it is.

Agreed. If per-channel bandwidth drops below 6Mbps, I'm out. 6 is just barely adequate.
post #1661 of 4208
I'm glad I didn't make the move from D*. I'd sign up for the Uverse internet/phone pieces, (phone only because I can't get my wife off the idea that a landline is necessary), but not the whole enchilada.
post #1662 of 4208
It will be interesting to see if they can maintain PQ. They are right on the edge now and while they may be competitive with carriers other than OTA their picture will still be compared to Blu-ray which is the current HD definition. I find most of these big carrier managers are only interested in volume and $, they will erode things as much as they can to increase the $ if it does not affect their volume.
post #1663 of 4208
Hi, all. Still looking for any feedback on my post from a few days ago....

My U-verse installation is scheduled in about two weeks from now, and I am looking for some advice from current customers on wiring issues. Specifically, I would like to have some confidence that the installers will indeed offer to put in new Cat5e wiring given the current wiring situation in my house, which is as follows:

- Existing phone wiring is 30 years old, not rated for high-speed data, and wired in "loop" (not home-run) fashion with many outlets and/or wire junctions along the loop.

- Existing CATV wiring needs to stay in place because I will be keeping a separate Comcast cable modem network active for my home office -- it's paid for by my company and needs to stay in place. I also intend to use the in-place CATV wiring to carry OTA signals for TV backup.

I have three HDTV locations and one wireless router/telephone location that will need to be wired for U-verse. This is a two-story house -- most of the cable routing will be simple but one route (to the upstairs rear of house) will be a little complex.

In a situation like this, can I reasonably expect AT&T to offer to install new Cat5e to all needed locations without extra installation fees? My reading of other entries in this forum suggests the answer is "yes", but I would like advice and/or "war stories" from others.

Thanks in advance for any feedback.
post #1664 of 4208
Quote:
Originally Posted by Ex-EE View Post

Hi, all. Still looking for any feedback on my post from a few days ago....

My U-verse installation is scheduled in about two weeks from now, and I am looking for some advice from current customers on wiring issues. Specifically, I would like to have some confidence that the installers will indeed offer to put in new Cat5e wiring given the current wiring situation in my house, which is as follows:

- Existing phone wiring is 30 years old, not rated for high-speed data, and wired in "loop" (not home-run) fashion with many outlets and/or wire junctions along the loop.

- Existing CATV wiring needs to stay in place because I will be keeping a separate Comcast cable modem network active for my home office -- it's paid for by my company and needs to stay in place. I also intend to use the in-place CATV wiring to carry OTA signals for TV backup.

I have three HDTV locations and one wireless router/telephone location that will need to be wired for U-verse. This is a two-story house -- most of the cable routing will be simple but one route (to the upstairs rear of house) will be a little complex.

In a situation like this, can I reasonably expect AT&T to offer to install new Cat5e to all needed locations without extra installation fees? My reading of other entries in this forum suggests the answer is "yes", but I would like advice and/or "war stories" from others.

Thanks in advance for any feedback.

Well, the reason we didn't answer your question yet is that it has already been answered at least 4 other times. Hell, I even asked it way back in like October when I got it.

All you really need to do is read through the posts on here and you will probably find what you are looking for. I understand 56 pages is a lot, but you don't even have to read through half of them. There is this handy little thing at the top of this page that will search through the forums as well. Just look through the simple posts, please. It will save you a lot of trouble.

In fact, if you really want to find out stuff like this, just look here for your answers: http://www.letmegooglethatforyou.com...ing+my+install
post #1665 of 4208
steveken, I already read though many pages in this forum and didn't find any really cogent and more importanty recent advice. If anyone is willing to take a little time to post some recent experience/advice with being able to get good rewiring (Cat5e) does as part of an install -- hopefully free given my current wiring -- I would very much appreciate it. BTW, I failed to mention in my question that we will have the Whole House DVR if that makes any difference. Thanks in advance to anyone willing to post some advice.
post #1666 of 4208
Quote:
Originally Posted by Ex-EE View Post

steveken, I already read though many pages in this forum and didn't find any really cogent and more importanty recent advice.

Nothing has changed from the earlier discussions on the topic. The bottom line is that if you want it done to your specifications, you have to do it yourself or hire someone to wire your house.

Since you cannot use your coax, they will install Cat5. If the runs are simple and you've got sheetrock, they'll put them in the walls. For your complicated run, it may be stapled to the ceiling or baseboard and run inside along the walls. They are not here to rewire your house for free, but if it can reasonably be done in an hour's work or less, they will try for the number of receivers you ordered. If it involves anything substantially more complicated than dropping it in from above or fishing below, then most techs won't do it. It's not their job, and with such heavy install booking, most simply don't have time or tools.

Part of the reason these threads get so long is because people post the same questions, and then repost them when they're ignored, think that they were overlooked. They weren't. If you don't get a response, it's because it's already been answered or because there is no answer.
post #1667 of 4208
Something that needs to be understood is a lot of techs wont use cat5, they seem to think that coax is a better way to go. The tech may opt to install a secondary coax system in your home since you are choosing to keep Comcast. Many techs fear cat5 because they aren't any good with it, while coax is simple to work with. If you really want cat5 ask for it, and offer to help with the install, odds are you wont actually do any work but just communicating with the tech goes a long way. Looks like you want 4 runs, we do the first 3 for free, and each additional run comes with a charge. But again, be friendly and he my not charge you anything. Install charges are not strict and are left up to the tech.
post #1668 of 4208
Quote:
Originally Posted by AuroraProject View Post

Something that needs to be understood is a lot of techs wont use cat5, they seem to think that coax is a better way to go. The tech may opt to install a secondary coax system in your home since you are choosing to keep Comcast. Many techs fear cat5 because they aren't any good with it, while coax is simple to work with. If you really want cat5 ask for it, and offer to help with the install, odds are you wont actually do any work but just communicating with the tech goes a long way. Looks like you want 4 runs, we do the first 3 for free, and each additional run comes with a charge. But again, be friendly and he my not charge you anything. Install charges are not strict and are left up to the tech.

Yeah, a lot of techs might not be good with it, but there are some who are. Hell, my guy said I was his first full Cat-5 install. It went pretty easy.

In regards to the first 3 for free, I have 4 positions in my house for viewing and I didn't pay a dime for the Cat-5 install. The catch? I have a box in my computer room that is 4 feet (the long way around) from the RG. I convinced him that since that was just a wire run from the RG to the box, and not an actual installed outlet, that he could still run another wire for me in my master bedroom where I might occasionally use a box.

Semantics, but it worked.
post #1669 of 4208
I've had UVerse for several months now. I was wondering, I'm looking at the System Information, under Network Info-- Bps says, 3145728, that calculates to 3.2 mbps? How does this speed play a role in HDTV programs. I guess my question is, should it be higher or normal?

Thanks for any replies.
post #1670 of 4208
Quote:
Originally Posted by delrmx01 View Post

I've had UVerse for several months now. I was wondering, I'm looking at the System Information, under Network Info-- Bps says, 3145728, that calculates to 3.2 mbps? How does this speed play a role in HDTV programs. I guess my question is, should it be higher or normal?

Thanks for any replies.

That is the bandwidth for THAT box I believe. The bandwidth you should be looking at or concerned with is under system resources. There is where you will see it telling you that you have 2 SD/2 HD streams. It should also have right next to that "Max Bandwidth: 25800000". That alone, however, will not tell you anything other than what you are currently provisioned at. The ULTIMATE source to tell you what your speed is would be on your RG itself. The password is a string of numbers on the bottom of your RG for the links below.

Go to this address: http://192.168.1.254/xslt?PAGE=J42&T...T&NEXTPAGE=J42 and you will see how many times the RG has reset.

On this page: http://192.168.1.254/xslt?PAGE=J03&T...2&NEXTPAGE=J03 you will see basically the same information as on the first link, but in a little easier to read manner.

That will tell you what you want to know. I would say anything above, say, 28Mbps is good and you will be fine with the 2/2 streams. Thats what I have and haven't had a RG reset (other than a power outage) in over a month.

Let me know if you have any other questions.
post #1671 of 4208
I had U-Verse installed a few days ago. Everything went smoothly. I told the tech I wanted to keep my Comcast, so he ran a new cat5 to my tv. He actually said he prefers cat5.

I'm very happy with the internet so far, I'm getting 16.4 Mb down / 1.4 Mb up, and consistent low latency (ping time around 23 ms). I got the highest possible score on testyourvoip.com

The HDTV quality is a bit lower than Comcast, so I may end up keeping the Comcast for TV.
post #1672 of 4208
Thanks to all for the recent posts on U-verse wiring and what to expect. I have a better idea now of what may be possible and how to work with the tech to hopefully get what I would like in my particular situation. In response to a couple of the posts:

- I think I actually have three, not four, cable runs to be done as I only am getting three STB's for three HDTV's. The fourth connection is a computer -- that doesn't actually count as a fourth TV connection, does it? (Even if it does, one of the TV's is only a few feet from my computer anyway.)

- wiese, your post was particularly useful as you are in the same situation as me (needing to keep Comcast) and you also also nearby my location (I'm in Sunnyvale).

So, my install is on Feb. 9 and hopefully will go well! Thanks again -- I'll report back on how the install went after it is done.
post #1673 of 4208
Quote:
Originally Posted by rob vazquez 14 View Post

I have read all 56 pages keep in mine from a blackberry.my landlord is switching to U-Verse in march can someone tell what channels that d** have that U-Verse doesn't.if she switches I'm FORCED to move.cause I'm a FAN of d** for 13yrs and with the switch I lose march and april NBA league pass not to mention MLB season.thanks in advance for the help.

Goto the Television section of the Uverse website and you can find the list of available channels they have and you can compare to what you have now
https://uverse1.att.com/un/launchAMSS.do
post #1674 of 4208
Quote:
Originally Posted by rob vazquez 14 View Post

if she switches I'm FORCED to move.cause I'm a FAN of d** for 13yrs and with the switch I lose march and april NBA league pass not to mention MLB season.thanks in advance for the help.

Why don't you just get your own "d**" account if you love it that much (I'm assuming you mean DirecTV) and don't want to switch?

Even if you're renting a room in someone else's house, I doubt your landlord would have a huge problem with leaving your dish and outlet connected and you paying your own TV bill.
post #1675 of 4208
Quote:
Originally Posted by rob vazquez 14 View Post

I rent an apt.and I would get by myself but she having d** take the dish off the side of building.so that's why if I move ahh DIRECTV .

So call DirecTV and have them install one at your apartment. If it's an apartment building, you're permitted by federal law to have a consumer-sized dish mounted at your unit to receive television service, even if your lease denies you that option.
post #1676 of 4208
Quote:
Originally Posted by davisdog View Post

Goto the Television section of the Uverse website and you can find the list of available channels they have and you can compare to what you have now
https://uverse1.att.com/un/launchAMSS.do

There is a much better resource to compare providers:

http://www.avsforum.com/avs-vb/showthread.php?t=1058081
post #1677 of 4208
Quote:
Originally Posted by rob vazquez 14 View Post

I just realize I have the power not except this(u-verse)I'm just going to MOVE u-verse is not better then directv.so I'm not even go to see what channels they cause I'm NEVER going to have u-verse....I'm not a kid where my mom says this is what is and that's it.

Okay, so why are you continuing to post? Either get DirecTV on your own or move. There's nothing any of us can do about it.
post #1678 of 4208
I had U-Verse installed on Friday and have had nothing but problems so far.

Yesterday, the service would drop, then start again, probably thirty times. No exaggeration. The problem was that the Service light on the Gateway will sometimes blink, which causes the TV picture to freeze and the internet to go down until the light turns solid. At other times, the Broadband light will turn red, which also causes similar disruptions in service.

I called ATT three times yesterday and they had a tech come out this morning. He said the install tech didn't ground the system properly, that he shouldn't have installed the Gateway on the tile floor in my den and that he didn't setup the wireless network properly for the two desktop computers they connected wirelessly.

About 1/2 hour after he left today, the Service light started blinking and I had the same problem. I don't think it's happened again though. However, I called ATT and told them that if they don't get this fixed today, I'm going to dump the service. I'm also upset because I have people coming over the Super Bowl today.

Would any of you know what may be causing this? Also, the tech told me that they don't connect the desktop computers with Cat 5 for free, but I thought I've read here that this is included in the free installation. Finally, can I see how frequently the system is dropping service? Thanks.
post #1679 of 4208
Quote:
Originally Posted by WSR35 View Post

Would any of you know what may be causing this? Also, the tech told me that they don't connect the desktop computers with Cat 5 for free, but I thought I've read here that this is included in the free installation. Finally, can I see how frequently the system is dropping service? Thanks.

There could be any number of causes for the poor connection, but none that you can really control or fix, so AT&T will just have to work it out.

They do not wire your home for free. They will run Cat5e cabling to each U-verse box you ordered, and that's it. If you have computers in rooms with no U-verse, or on walls other than where the U-verse box is installed, you have to wire them yourself. You can add your own wiring runs and install hubs or switches at the U-verse connection if you want to add to what the installer did.

You can check your error logs at your router's web interface by going to http://192.168.1.254/mdc (assuming you have not changed your setup). The password is on the label on the bottom of the gateway.
post #1680 of 4208
Quote:
Originally Posted by JS23 View Post

Anyone here watch Bulls games on WGN America HD (Ch. 1180)? If so, have you noticed that the game constantly goes in and out of focus. I've noticed it only when the main camera is showing the game. I'm not sure if the sideline cameras exhibit the same issue as they are usually used sparingly compared to the main game camera.

I'm assuming that it's the feed so it should be present in all shots. It happens roughly every 3-5 seconds and lasts about a .5 a second. It's annoying as hell. I don't know if this happens on any of 1180's regular programming as I don't watch the channel other than when there is a game.

Also, I know its only on WGN America because I watched the Nets vs. Bulls game a few weeks back and the game was on both 1180 & 1702 (YES HD). YES HD did NOT have this issue.

This has been happening since the first time I watched a Bulls game on 1180 back in Nov 08. I was hoping it would go away (i.e. others would complain and it would get fixed) but it's not happening so I might as well stop waiting and complain myself.

I'll start by complaining to AT&T but I'm really not sure to whom I should be complaining. Any suggestions?!

I don't know if anyone here had a chance (or if anyone cared) to check out the game on Sat. (1/31/09 Bulls @ Suns) and look for the issue but the game did NOT exhibit the phenomenon I described in my earlier post.

I'm now wondering if it's only Bulls home games that have the issue (or if hopefully it's been fixed). Looks like I'll have to wait and see.
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