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AT&T U-verse HDTV - Page 60

post #1771 of 4208
Inexplicably, I was contacted by another division of AT&T this week that is selling DirecTV service, packaged with phone and internet service!?

What the heck? Isn't this in direct competition to U-Verse? My U-Verse is doing much better at this point, but the only lasting appeal to the service is the Whole House DVR. Otherwise, the sound does not sync up with the picture most times - which is really annoying - and the sub-par HD service is really beginning to get to me - especially watching hockey or basketball games - (and I'm not even an HD aficionado!)

So, I may take them up on their offer of DirecTV, although AT&T only installed the service a few weeks ago.

Any thoughts on making the switch so soon? Any thoughts on At&T offering DirecTV service when they are also pushing U-Verse?
post #1772 of 4208
Well, this has been in the works since late last year, when AT&T announced that they would be switching away from Dish as their sat partner. Personally, my answer to AT&T, when they pitched a package that included Dish to go along with my existing AT&T phone/DSL, was that I would never be a Dish sub again, but if they went with D* instead, to give me a call. I thought about Uverse briefly, but it appears that I would be taking a step back, with regard to TV, so I have been sitting pat.

What kind of speeds are they quoting on the internet hookup, and what kind of pricing are they talking about?
post #1773 of 4208
Quote:
Originally Posted by jmdaniel View Post

What kind of speeds are they quoting on the internet hookup, and what kind of pricing are they talking about?

3/1 = $30/month
6/1 = $35
10/1.5 = $55
18/1.5 = $65

I have used each of the bottom three tiers at various times and found the speeds to be as advertised.
post #1774 of 4208
Quote:
Originally Posted by jmdaniel View Post

Well, this has been in the works since late last year, when AT&T announced that they would be switching away from Dish as their sat partner. Personally, my answer to AT&T, when they pitched a package that included Dish to go along with my existing AT&T phone/DSL, was that I would never be a Dish sub again, but if they went with D* instead, to give me a call. I thought about Uverse briefly, but it appears that I would be taking a step back, with regard to TV, so I have been sitting pat.

What kind of speeds are they quoting on the internet hookup, and what kind of pricing are they talking about?

I believe it's the "Elite" internet package, and it has speed of 6.0mb d/l. Not sure about the u/l (which is as important as I understand it).

The sales rep. has been awesome so far and has called me three times over two days. She keeps working with the DirecTV reps to put together the best package possible.

She is supposed to call me this morning to discuss all the pricing, so I will post specifics then. However, I believe she briefly mentioned it would be a total of about $140/month for unlimited phone ($30) (which I don't have currently), Internet ($35) (these two prices reflect a $10 discount as a package deal), and the rest was DirecTV for an HD DVR box, and three other TVs.

She mentioned that the DirecTV folks told her that I only need one HD box to watch HD channels on the second HD tv. Does that sound right? Standard box on the second HD tv will receive HD channels because of the other HD box in the house?
post #1775 of 4208
Quote:
Originally Posted by WSR35 View Post

She mentioned that the DirecTV folks told her that I only need one HD box to watch HD channels on the second HD tv. Does that sound right? Standard box on the second HD tv will receive HD channels because of the other HD box in the house?

That's not been my experience with D*, but maybe something has changed. I was always told each set needs an HD box for HD.
post #1776 of 4208
Quote:
Originally Posted by kwaidonjin View Post

My current rate is 19200 down,2048 up, max down 58528 kbs. if that matters. I do love that the channel changes instantly when you change channels. on dish there would be a 3 to 4 second delay....

After removing the bridge tap my current rate is 25216 down/2048 up,with a max of 62148. that should be fast enought for 2 hd streams, well not yet.For some reason the system will take another 24hrs. because they have to put an order through.so it should be automatic by 5pm this afternoon or i will call them back.
post #1777 of 4208
The rep. from AT&T got back earlier this morning.

She was told directly by a DirecTV supervisor, and two different reps (who she asked separately to confirm her understanding), and she was told that the SD boxes have a HDMI plug that will allow the box to display HD, provided you have a HD TV and the HD dish.

However, I just called DirecTV myself and they told me that the SD boxes do not have a HDMI plug at all, so that this information is inaccurate.

So, now, I don't know what to think. I would love to get DirecTV but I refuse to pay $99 for the second HD box. U-Verse was installed for free and they gave me $175 in cash rebates (in the form of debit cards). DirecTV, on the other hand, wants me to pay them $99 to become their customer.
post #1778 of 4208
And that, m'friend, is the best intro to AT&T/DirecTV you are ever going to get. Not only does the left not know what the right hand is doing, they don't even have any idea they are attached to the same body!
post #1779 of 4208
gotta love that...an SD box, but if you use the right cable it magically changes to an HD box
post #1780 of 4208
Quote:
Originally Posted by kwaidonjin View Post

After removing the bridge tap my current rate is 25216 down/2048 up,with a max of 62148. that should be fast enought for 2 hd streams, well not yet.For some reason the system will take another 24hrs. because they have to put an order through.so it should be automatic by 5pm this afternoon or i will call them back.

fast enough?....that's screaming , you must be really close to the VRAD (ie the neighborhood hub where ATT's fiber terminates).

ps...not that I like rumors, but a couple techs have posted elsewhere that they are upgrading the systems on Monday to

a) WHDVR-Phase 2, which allows you to schedule and delete recordings from the regular (non-DVR) boxes.

b) 3 HD channels for those within about ~2400ft of the VRAD (which you would be)...

I'd consider a) likely (we've known is was coming soon)...and b) would be a big bonus for those that fall within the range if it's true
post #1781 of 4208
Quote:
Originally Posted by davisdog View Post

gotta love that...an SD box, but if you use the right cable it magically changes to an HD box

Thats just CSR's that don't know what the frak they are talking about. They never ever ever do, they just spout off crap to sound good and make sales. Yes, it usually costs extra for DirecTV's HD equipment, but sometimes, if you talk to them just right, they will hook you up with the stuff for free. I have never liked paying for something I am leasing from them, but you just have no choice sometimes unless you go out and buy the crap yourself at Buy More. Even then they will try to take it away from you even though you bought it and paid taxes on it and everything.

In any case, lets get back on topic of AT&T U-Verse HD TV.
post #1782 of 4208
Quote:
Originally Posted by davisdog View Post

fast enough?....that's screaming , you must be really close to the VRAD (ie the neighborhood hub where ATT's fiber terminates).

ps...not that I like rumors, but a couple techs have posted elsewhere that they are upgrading the systems on Monday to

a) WHDVR-Phase 2, which allows you to schedule and delete recordings from the regular (non-DVR) boxes.

b) 3 HD channels for those within about ~2400ft of the VRAD (which you would be)...

I'd consider a) likely (we've known is was coming soon)...and b) would be a big bonus for those that fall within the range if it's true

a) would be damn nice. Been wanting that for a while now. Figures they would get that as I am about to go back to DirecTV.

b) would be nice in some cases I think, but most people don't really need that and will end up filling up their hard drives that much faster with 1 more HD stream.
post #1783 of 4208
Quote:
Originally Posted by davisdog View Post

fast enough?....that's screaming , you must be really close to the VRAD (ie the neighborhood hub where ATT's fiber terminates).

ps...not that I like rumors, but a couple techs have posted elsewhere that they are upgrading the systems on Monday to

a) WHDVR-Phase 2, which allows you to schedule and delete recordings from the regular (non-DVR) boxes.

b) 3 HD channels for those within about ~2400ft of the VRAD (which you would be)...

I'd consider a) likely (we've known is was coming soon)...and b) would be a big bonus for those that fall within the range if it's true

I was told i was under 2000 ft away. well 7pm est. and still not able to watch 2hdstreams on 2 separate tv's. I guess i will be calling, i will post back later
post #1784 of 4208
Quote:
Originally Posted by steveken View Post

Thats just CSR's that don't know what the frak they are talking about. They never ever ever do, they just spout off crap to sound good and make sales. Yes, it usually costs extra for DirecTV's HD equipment, but sometimes, if you talk to them just right, they will hook you up with the stuff for free. I have never liked paying for something I am leasing from them, but you just have no choice sometimes unless you go out and buy the crap yourself at Buy More. Even then they will try to take it away from you even though you bought it and paid taxes on it and everything.

In any case, lets get back on topic of AT&T U-Verse HD TV.

Well, I just spoke to the DirecTV rep that setup an install for next Saturday and he confirmed that the SD boxes will support HD viewing. They are not supposed to tell customers this, but apparently it's true. If it's not, then I will reject the installation and not make the switch from U-Verse to DirecTV.

One of the big reasons for going to DirecTV is that U-Verse does not have the MLB Network. Plus, I understand the HD picture is better.
post #1785 of 4208
Quote:
Originally Posted by kwaidonjin View Post

I was told i was under 2000 ft away. well 7pm est. and still not able to watch 2hdstreams on 2 separate tv's. I guess i will be calling, i will post back later

Try powercycling your set top boxes, then hit menu, go to options, system settings, system information, and system resources. Should say 2sd/2hd.
post #1786 of 4208
As noted in past postings, my initial U-verse installation was originally scheduled for Feb. 9 but was delayed to Feb. 23 due to outside plant issues. Today I received a call further delaying it as a result of "no installs being scheduled on February 23 due to system upgrades". Anyone know if this is valid and, if so, what this might be about?
post #1787 of 4208
they do have scheduled maintenance on their system that started yesterday and ends tomorrow (website is down etc...), not sure how that affects installs but hopefully something good is coming and not just beyond the scenes stuff
post #1788 of 4208
Quote:
Originally Posted by Ex-EE View Post

As noted in past postings, my initial U-verse installation was originally scheduled for Feb. 9 but was delayed to Feb. 23 due to outside plant issues. Today I received a call further delaying it as a result of "no installs being scheduled on February 23 due to system upgrades". Anyone know if this is valid and, if so, what this might be about?

That is correct, we are doing release 9 this weekend, installs cannot be done until the 24th at the earliest. Assuming release 9 flows correctly, that is!
post #1789 of 4208
Quote:
Originally Posted by AuroraProject View Post

Try powercycling your set top boxes, then hit menu, go to options, system settings, system information, and system resources. Should say 2sd/2hd.

that did it , thanks again. saved me a phone call.
post #1790 of 4208
Quote:
Originally Posted by AuroraProject View Post

That is correct, we are doing release 9 this weekend, installs cannot be done until the 24th at the earliest. Assuming release 9 flows correctly, that is!

what does release 9 entail?
I am happy now that we can watch 2 hd channels on 2 different televisions. The only thing is they may have to move my gate way, because the initial installer put it 2 ft. away from my main electrical panel and the guy who was out friday said that was no good and neede to be atleas 10ft. away. and that the electrical interference would screw up the incoming signal.
post #1791 of 4208
I've had U-verse for several months now after switching from Timewarner and I've been very pleased. Lately however, my box resets itself about half the time, taking 3-5 minutes before I can watch TV. I had the techs come out and they told me that it's because I am running the signal through the receiver. It doesn't seem to matter what order I turn things on, I am still getting a lot of resets. Question 1 - does it make sense that running the signal to my AVR and then to the TV should cause these problems? Question 2 - Is anyone else having these problems? Question 3 - Should this be happening or is there a way to fix it?

Thanks!
post #1792 of 4208
Quote:
Originally Posted by Posty-McPost View Post

3/1 = $30/month
6/1 = $35
10/1.5 = $55
18/1.5 = $65

I have used each of the bottom three tiers at various times and found the speeds to be as advertised.

Posty -

Are those bundle prices or stand-alone prices?

Thanks,
Matt
post #1793 of 4208
Quote:
Originally Posted by Mark McIntosh View Post

I've had U-verse for several months now after switching from Timewarner and I've been very pleased. Lately however, my box resets itself about half the time, taking 3-5 minutes before I can watch TV. I had the techs come out and they told me that it's because I am running the signal through the receiver. It doesn't seem to matter what order I turn things on, I am still getting a lot of resets. Question 1 - does it make sense that running the signal to my AVR and then to the TV should cause these problems? Question 2 - Is anyone else having these problems? Question 3 - Should this be happening or is there a way to fix it?

Thanks!

Just to clear this up are you running the stb output to the receiver and then to the tv? If so no, that would have no effect on the box. Random resets usually indicate the box is defective.
post #1794 of 4208
Quote:
Originally Posted by oktoberrust11 View Post

Posty -

Are those bundle prices or stand-alone prices?

Thanks,
Matt

Those are stand alone prices. There is no bundle discount currently offered. The best deals these days are obtained by haggling from what I've been reading. There is now also a 1.5/1 for $25 a month.
post #1795 of 4208
Quote:
Originally Posted by Posty-McPost View Post

Those are stand alone prices. There is no bundle discount currently offered. The best deals these days are obtained by haggling from what I've been reading. There is now also a 1.5/1 for $25 a month.

Thanks. I'm counting down the days (although I have no idea how many more days there are) when U-Verse is available, if nothing else for internet only. I pay $60 to Comcast every month for 6/1.

Matt
post #1796 of 4208
Quote:
Originally Posted by AuroraProject View Post

Just to clear this up are you running the stb output to the receiver and then to the tv? If so no, that would have no effect on the box. Random resets usually indicate the box is defective.

Not sure what stb is, but I'm running the red/green/blue cable to the receiver and then it goes to the TV through HDMI. Pretty standard setup I would think. Picture is great, sound is great, but it resets at least half the time when I turn everything on.
post #1797 of 4208
stb is set top box. By resets do you mean you get the blue att splash screen for several minutes?
post #1798 of 4208
Quote:
Originally Posted by AuroraProject View Post

stb is set top box. By resets do you mean you get the blue att splash screen for several minutes?

I get the three dots, then the Blue ATT screen for several minutes.
post #1799 of 4208
Where do you have it plugged into? The ac adapter should be in a wall outlet or power strip, not a switched outlet on the back of the receiver.

Edit: the reason for that is the sockets on a receiver are switched, so the box gets no power when the receiver is off, the box is never really off, it needs constant power to maintain the stream from the rg.
post #1800 of 4208
Quote:
Originally Posted by AuroraProject View Post

Where do you have it plugged into? The ac adapter should be in a wall outlet or power strip, not a switched outlet on the back of the receiver.

Edit: the reason for that is the sockets on a receiver are switched, so the box gets no power when the receiver is off, the box is never really off, it needs constant power to maintain the stream from the rg.

The stb (see, I'm teachable) is plugged into a Monster Power surge protector and has constant power. Getting very frustrated as I was DVRing 24, turned things on at 9:30 to watch and missed a big action part while the box was resetting. It's not related to recording though because it does it even when not recording. It's like there is some kind of handshake issue. Sometimes if I turn the receiver on, them the stb I have sound, but when I turn the TV on, then it resets. But sometimes it doesn't matter what order I turn things on, it just resets.
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