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AT&T U-verse HDTV - Page 134

post #3991 of 4208
I've had U-Verse for 8 or 9 months, and would say the pq is superior to DirecTV and Comcast. In my case, I'm 666 feet from the fiber run to the neighborhood, so the signal doesn't travel far over the copper wires. That has to be a strong factor as to the pq and reliability each subscriber experiences. I would not trade my U-Verse for any other service that's available to me. I also appreciate their customer service. Whenever I call, I always receive good service, and they've tried hard to keep me happy.
post #3992 of 4208
Distance does factor, because you need the overhead, but it all comes down to what equipment you have in the house, if you have adjusted the hd set or projector give the best picture, etc. I am sitting here watching Day 3 of Stagecoach Fest, from this past Sunday on Axs. The recording is good, and even the stream on Sunday, even though it was 5.5 to 6 meg, it still was a good picture.

I found that using the THX app for the iPhone is good, but when we adjusted a friend of our's set in their living room, which has floor to ceiling windows, we had to go back and make some minor adjustments to contrast & color, because the LED set they have, was just being blinded by all of the daylight pouring into the room. At night it is not bad, due to after the sun goes down, the picture on their set looks great.

We got smart over a year ago, and tinted all of the windows in our house, so that it would help especially in our living room with Picture quality. That along with darkening drapes help in getting rid of any daylight coming in, so you get the best picture.
post #3993 of 4208
Quote:
Originally Posted by Craige10 View Post

I've had U-Verse for 8 or 9 months, and would say the pq is superior to DirecTV and Comcast. In my case, I'm 666 feet from the fiber run to the neighborhood, so the signal doesn't travel far over the copper wires. That has to be a strong factor as to the pq and reliability each subscriber experiences. I would not trade my U-Verse for any other service that's available to me. I also appreciate their customer service. Whenever I call, I always receive good service, and they've tried hard to keep me happy.

Here, in my experience, Comcast barely takes the lead in PQ over Uverse, just enough to be noticeable but not enough to make a significant difference. DirecTV though here in Clovis and in Paso Robles has outstanding PQ, leaps ahead of Uverse. I've only seen Uverse at my house though, never at anyone elses. How would I check to see how far I am from the fiber run... would UV Realtime tell me?
post #3994 of 4208
No, UVR will only give you a guessetimate of how far you are from the VRad.
post #3995 of 4208
My problems with UVerse, since day one (years ago), is not with PQ or bandwidth. It is their DVR! Even the newer model replacement has the same problem - controller lag!!!!!!

It does not matter if I use the original controller, or my Logitech Harmony ONE, or the AT&T UVerse IR remote with USB dongle (I won it, LOL); when I press a button, there is a chance that:

A) it will react

B) NOTHING HAPPENS!!!! Even after multiple presses

C) there will be lag, and a few moments later it will react

D) annoying one, is when typing in a search, it will suddenly completely jump over to the results side on the right!

E) the absolutely worst one though, is no matter what button I had pressed, the DVR does something completely different! Example, I try to press a letter in search, but the DVR goes to On Demand! Or, I press some other button, and it goes mute.

This is driving me to utter frustration! Anyone else experiencing this? Any clue how to fix it? But remember, this is happening with 3 different remotes - the original, the Logitech Harmony, and the more expensive UVerse IR remote.
post #3996 of 4208
wrx_rocky, never had lag issues with any of the units from att in our house. It is known that poor placement, bright daylight are known to cause issues with any type of device that use a IR remote.
post #3997 of 4208
Quote:
Originally Posted by WRX_Rocky View Post

My problems with UVerse, since day one (years ago), is not with PQ or bandwidth. It is their DVR! Even the newer model replacement has the same problem - controller lag!!!!!!

It does not matter if I use the original controller, or my Logitech Harmony ONE, or the AT&T UVerse IR remote with USB dongle (I won it, LOL); when I press a button, there is a chance that:

A) it will react

B) NOTHING HAPPENS!!!! Even after multiple presses

C) there will be lag, and a few moments later it will react

D) annoying one, is when typing in a search, it will suddenly completely jump over to the results side on the right!

E) the absolutely worst one though, is no matter what button I had pressed, the DVR does something completely different! Example, I try to press a letter in search, but the DVR goes to On Demand! Or, I press some other button, and it goes mute.

This is driving me to utter frustration! Anyone else experiencing this? Any clue how to fix it? But remember, this is happening with 3 different remotes - the original, the Logitech Harmony, and the more expensive UVerse IR remote.

I have had this problem (well, not the press the button and it does something else, but the lag part) and one thing that has helped is that we use a Harmony 900 and stuck the DVR in our media cabinet with a RF blaster... It has helped a lot! From what I have heard, it's the TV's IR interfering with the remote signal, so the farther the box is from the TV, the better...

For some reason, our DVR a few months ago started wigging out and I would have to press buttons a ton to get the DVR to acknowledge it... It was beyond frustrating! Once I reset the box, it worked fine though... This happened a couple times and after the last reset has been fine... Thank God.
post #3998 of 4208
Quote:
Originally Posted by gregzoll View Post

wrx_rocky, never had lag issues with any of the units from att in our house. It is known that poor placement, bright daylight are known to cause issues with any type of device that use a IR remote.


My mistake. The newer, and sort of expensive AT&T UVerse remote I won in a contest, is the RF version (model A20-RF1) that comes with a USB dongle that plugs into the front USB port of the Motorola VIP1225 HD DVR. So the placement of the DVR, as well as daylight should not effect it at all. As mentioned below, it should even work if I had it hidden in a cabinet even. But again, the original remote, the Harmony ONE, and the UVerse RF remotes all have the same problems. Lag, nothing, or something totally unrelated to the button I pressed happens.

And so imagine the frustration of going into search, nearly done typing in a long name, and suddenly it goes back to the main menu? Or having to press the same letter over and over again, and it still did not take? Or being so frustrated from pressing the FF or REW buttons over and over again a million times that you want to press the button so hard,......and this happens the same no matter which remote I use!

And when I use my Harmony ONE with my Sony PS3, or S790 BD player, or my Pioneer SC05 receiver, or my Xbox, even an old A35 HD DVD player, all in the same open rack under the plasma, same distance, etc - every button press works just fine, one normal press and it works. But this d$&@!!!!! UVerse VIP1225 DVR is nothing by frustration every time I use it. So it has to be their box, not every remote I have.

Quote:
Originally Posted by Iceknyght View Post

Quote:
Originally Posted by WRX_Rocky View Post


I have had this problem (well, not the press the button and it does something else, but the lag part) and one thing that has helped is that we use a Harmony 900 and stuck the DVR in our media cabinet with a RF blaster... It has helped a lot! From what I have heard, it's the TV's IR interfering with the remote signal, so the farther the box is from the TV, the better...

For some reason, our DVR a few months ago started wigging out and I would have to press buttons a ton to get the DVR to acknowledge it... It was beyond frustrating! Once I reset the box, it worked fine though... This happened a couple times and after the last reset has been fine... Thank God.
post #3999 of 4208
Quote:
Originally Posted by WRX_Rocky View Post

My mistake. The newer, and sort of expensive AT&T UVerse remote I won in a contest, is the RF version (model A20-RF1) that comes with a USB dongle that plugs into the front USB port of the Motorola VIP1225 HD DVR. So the placement of the DVR, as well as daylight should not effect it at all. As mentioned below, it should even work if I had it hidden in a cabinet even. But again, the original remote, the Harmony ONE, and the UVerse RF remotes all have the same problems. Lag, nothing, or something totally unrelated to the button I pressed happens.

And so imagine the frustration of going into search, nearly done typing in a long name, and suddenly it goes back to the main menu? Or having to press the same letter over and over again, and it still did not take? Or being so frustrated from pressing the FF or REW buttons over and over again a million times that you want to press the button so hard,......and this happens the same no matter which remote I use!

And when I use my Harmony ONE with my Sony PS3, or S790 BD player, or my Pioneer SC05 receiver, or my Xbox, even an old A35 HD DVD player, all in the same open rack under the plasma, same distance, etc - every button press works just fine, one normal press and it works. But this d$&@!!!!! UVerse VIP1225 DVR is nothing by frustration every time I use it. So it has to be their box, not every remote I have.


It's definitely the box, cause I have no problems with any of my other gear either... Have you tried restarting the UVerse box? That's what helped in my case. Other than that, not sure what else you can try. Very frustrating though, for sure!
post #4000 of 4208
It has to be your "box." My U-verse DVR works great and has for 5+ years. The gateway was recently replaced, but the DVR is still going strong.
post #4001 of 4208

I never once had a problem with the Uverse remote and keypresses for the two years I had the TV service.  I think it's your box.

 

About 10 years ago I had a lot of problems with remote issues with DirecTV.  Ended up being one of those "dimmer" type lamps that I had which was right next to my chair.  If interferred bad with the remote.  Removed that lamp and never had a problem with any remote after that.

post #4002 of 4208
They replaced my DVR around 6-7 months ago, and this replacement still has the same problem. The tech didn't mention anything about any interference when looking at my setup, except to say to try pointing the (original and Harmony) lower, and more direct to the DVR as it was below my plasma TV.

But when I won the more expensive RF UVerse remote, with the USB dongle a month later, that should have made it near 100% reliable, you'd think? RF even works with equipment hidden away in closets, or even behind you. Yet still, this horrendous lag. And only with the DVR.

Guess perhaps I just got the luck of the draw? Two different DVRs, having the same problems? Could place a service call. But what a pain, to lose a bunch of saved shows, again, as they still don't seem to have perfected a backup/restore method
post #4003 of 4208
I wish U-Verse would have a HD only... for $30 cheaper a month
post #4004 of 4208
I wish U-Verse would have a HD only... for $30 cheaper a month
post #4005 of 4208
Quote:
Originally Posted by blueyzfr6 View Post

I wish U-Verse would have a HD only... for $30 cheaper a month
You wish they would have an HD "what" only?
post #4006 of 4208
Quote:
Originally Posted by blueyzfr6 View Post

I wish U-Verse would have a HD only... for $30 cheaper a month
HD only what as Jim asked?
post #4007 of 4208
Quote:
Originally Posted by WRX_Rocky View Post

They replaced my DVR around 6-7 months ago, and this replacement still has the same problem. The tech didn't mention anything about any interference when looking at my setup, except to say to try pointing the (original and Harmony) lower, and more direct to the DVR as it was below my plasma TV.
 

 

Ahhh, Plasma TV.  Especially older ones can cause all kinds of interference to close devices.  Have you tried moving your DVR farther away from the Plasma?  For example, assuming your TV is sitting on top of a shelving unit and the DVR is on the top shelf right below, try moving it to the bottom shelf farthest away.  Or even as a test, move it several feet away on the floor and see if it acts any different.

post #4008 of 4208
My Tivo is right below my Panny plasma and never has this issue, using either infrared remote or Bluetooth. Anything can cause interference and some remote receivers are more sensitive to it (or much more picky about aiming) than others.
post #4009 of 4208
Quote:
Originally Posted by bonscott87 View Post

Quote:
Originally Posted by WRX_Rocky View Post

They replaced my DVR around 6-7 months ago, and this replacement still has the same problem. The tech didn't mention anything about any interference when looking at my setup, except to say to try pointing the (original and Harmony) lower, and more direct to the DVR as it was below my plasma TV.

 

Ahhh, Plasma TV.  Especially older ones can cause all kinds of interference to close devices.  Have you tried moving your DVR farther away from the Plasma?  For example, assuming your TV is sitting on top of a shelving unit and the DVR is on the top shelf right below, try moving it to the bottom shelf farthest away.  Or even as a test, move it several feet away on the floor and see if it acts any different.
My U-Verse DVR sits right below our Panny Plasma, Vizio soundbar right in front of it. Sorry, but the Plasma tv is not the problem. The problem is, that there is more to the story that needs to be told, along with a picture showing equipment placement, and distance from the equipment that the remote controls.

If I had to make a fair guess, I would have to probably go with remote dropped on the floor too many times, and that would be the reason why it is not working right.
post #4010 of 4208
Quote:
Originally Posted by gregzoll View Post


My U-Verse DVR sits right below our Panny Plasma, Vizio soundbar right in front of it. Sorry, but the Plasma tv is not the problem. The problem is, that there is more to the story that needs to be told, along with a picture showing equipment placement, and distance from the equipment that the remote controls.

If I had to make a fair guess, I would have to probably go with remote dropped on the floor too many times, and that would be the reason why it is not working right.

 

Mine as well and I never had a problem with it.  BUT, I do remember vividly many threads on the various DirecTV forums and even further back on the Tivo Community where some receivers got interference from Plasmas, especially the first couple generations.  And it certainly doesn't effect everything either.  You could have two DirecTV receivers next to each other under the Plasma and one had a problem with remote keypresses while the other didn't.  But it was a real problem.  I agree it's probably something else...but certainly easy enough to check receiver placement just in case.

post #4011 of 4208
Since Uverse doesn't let you pick between RGB and YCbCr... what do you guys have for HDMI Black Level on yours TVs- Low or Normal? Low gives me blacker blacks but crushes shadows... Normal makes the whole picture a little lighter but you can see shadow detail better. I can't decide which I prefer
post #4012 of 4208
Quote:
Originally Posted by edgeh2o View Post

Since Uverse doesn't let you pick between RGB and YCbCr... what do you guys have for HDMI Black Level on yours TVs- Low or Normal? Low gives me blacker blacks but crushes shadows... Normal makes the whole picture a little lighter but you can see shadow detail better. I can't decide which I prefer
Nothing, other then use the THX iPhone app to calibrate. The worst set tops with bad blacks, are the Pace boxes that Comcast uses, same as the old Motorola 6412 series.

There was a discussion in the beginning with poor black handling, with the old transcoders. Now with the newer transcoders they are using, you do not see the "crush" that you are talking about. Also it matters with what make & model of hd set you have.
post #4013 of 4208
Quote:
Originally Posted by gregzoll View Post

Nothing, other then use the THX iPhone app to calibrate. The worst set tops with bad blacks, are the Pace boxes that Comcast uses, same as the old Motorola 6412 series.

There was a discussion in the beginning with poor black handling, with the old transcoders. Now with the newer transcoders they are using, you do not see the "crush" that you are talking about. Also it matters with what make & model of hd set you have.

Doesn't Uverse only do 0-255 RGB? That should correlate to HDMI Black Level 'Normal'. But on my Uverse picture, with widescreen movies, when HDMI Black Level is set to Normal the black bars are greyish, and when I set HDMI Black Level to Low they become black. Does this mean Uverse is doing 16-235?
post #4014 of 4208
Quote:
Originally Posted by edgeh2o View Post

Quote:
Originally Posted by gregzoll View Post

Nothing, other then use the THX iPhone app to calibrate. The worst set tops with bad blacks, are the Pace boxes that Comcast uses, same as the old Motorola 6412 series.

There was a discussion in the beginning with poor black handling, with the old transcoders. Now with the newer transcoders they are using, you do not see the "crush" that you are talking about. Also it matters with what make & model of hd set you have.

Doesn't Uverse only do 0-255 RGB? That should correlate to HDMI Black Level 'Normal'. But on my Uverse picture, with widescreen movies, when HDMI Black Level is set to Normal the black bars are greyish, and when I set HDMI Black Level to Low they become black. Does this mean Uverse is doing 16-235?
Really cannot tell you. That is something you really need to check with the manufacturer of the equipment (transcoders, set top boxes, dvrs). You could probably dig around on the att forum for the info.
post #4015 of 4208
Quote:
Originally Posted by gregzoll View Post

Really cannot tell you. That is something you really need to check with the manufacturer of the equipment (transcoders, set top boxes, dvrs). You could probably dig around on the att forum for the info.

I think all Uverse is only RGB 0-255 and that it doesn't matter what box you have (mine is Cisco ISB 7500). Can everyone with a LED/Plasma go into picture options and see what your HDMI Black Level is set to? I'm pretty sure on Low it crushes blacks, but some content on Normal looks too washed out.
post #4016 of 4208
My settings are the following on our 2007 Panasonic TH-42PX75U:

Normal: No
Picture Mode: Vivid
Picture +20
Brightness +17
Color -3
Tint +4
Sharpness +18
Color Temp Cool

Cannot get to the LCD in our bedroom, due to wife is asleep.

There is really no way of measuring Black levels on a set, unless you have the calibration gear. My settings are after I went through with the THX app on my iPhone, and really only had to adjust Picture, Brightness & Color a bit from what I had it, when I went through two years ago with the old Circuit City Calibration DVD, that had the Blue glasses with it.

My UVerse feeds through our Denon AVR-1612, which is off right now, but even on, the colors are still better than what they are, when looking at friends and family with DirecTV & Comcast on the same channel. But they also have different sets. We have one friend with a hdtv that has the ISF settings, and another friend that have three models of the same LCD in three different sizes, and even all three of their sets look different after we ran through the calibration settings with the THX app, because of how much light they get in the room.

Overall, I like our Panny Plasma over the Toshiba LCD that my son has in his room, and the Sony LCD that we have in our room. The PQ looks more natural on our Plasma over looking at the same channels on the LCD's, due to the type of sets. Even watching OTA on the same channel on our bedroom LCD & on the Plasma, the Plasma comes out better in PQ on the same HD channel.

Right now I am watching Game two on NBCSHD, and when the NAVY commercial played as I am typing this, the Blacks are black, Reds are Red, Greens are Green as they should be, and picture is sharp. The Banner & NBCSN logo are Black, with no crush, so it is more of a per user set issue, not a U-Verse issue.

I happened to be at the local O'Charley's yesterday and they had ESPN on, and you can tell that it is not a U-Verse issue with Pixeling, it is a per channel issue, because on DirecTV at O'Charley's, you could see really bad pixelation during the confetti drop of the game that was ending when we were there yesterday afternoon.
post #4017 of 4208
Quote:
Originally Posted by gregzoll View Post

My settings are the following on our 2007 Panasonic TH-42PX75U:

Normal: No
Picture Mode: Vivid
Picture +20
Brightness +17
Color -3
Tint +4
Sharpness +18
Color Temp Cool

Cannot get to the LCD in our bedroom, due to wife is asleep.

There is really no way of measuring Black levels on a set, unless you have the calibration gear. My settings are after I went through with the THX app on my iPhone, and really only had to adjust Picture, Brightness & Color a bit from what I had it, when I went through two years ago with the old Circuit City Calibration DVD, that had the Blue glasses with it.

My UVerse feeds through our Denon AVR-1612, which is off right now, but even on, the colors are still better than what they are, when looking at friends and family with DirecTV & Comcast on the same channel. But they also have different sets. We have one friend with a hdtv that has the ISF settings, and another friend that have three models of the same LCD in three different sizes, and even all three of their sets look different after we ran through the calibration settings with the THX app, because of how much light they get in the room.

Overall, I like our Panny Plasma over the Toshiba LCD that my son has in his room, and the Sony LCD that we have in our room. The PQ looks more natural on our Plasma over looking at the same channels on the LCD's, due to the type of sets. Even watching OTA on the same channel on our bedroom LCD & on the Plasma, the Plasma comes out better in PQ on the same HD channel.

Right now I am watching Game two on NBCSHD, and when the NAVY commercial played as I am typing this, the Blacks are black, Reds are Red, Greens are Green as they should be, and picture is sharp. The Banner & NBCSN logo are Black, with no crush, so it is more of a per user set issue, not a U-Verse issue.

I happened to be at the local O'Charley's yesterday and they had ESPN on, and you can tell that it is not a U-Verse issue with Pixeling, it is a per channel issue, because on DirecTV at O'Charley's, you could see really bad pixelation during the confetti drop of the game that was ending when we were there yesterday afternoon.

I agree the PQ on plasmas is great compared to LCDs, the uniformity is awesome, although I think I'm sensitive to plasma flicker.

The HDMI Black Level setting should be under advanced picture settings. It will say 'HDMI Black Level' and it can only be set to 'Low' or 'Normal'. Depending on if the TV receives RGB 16-235, RGB 0-255, or YCbCr, 'Low' or 'Normal' will look better and will make all the difference in the PQ. I read Uverse only transmits RGB 0-255, which would correlate with the 'Normal' setting for 'HDMI Black Level' (changing it to Low will make everything much darker). I'm just trying to confirm this by looking at other people's setting for that adjustment.
post #4018 of 4208
I thought this thread was about U-verse, not settings for plasma (ugh) TVs. confused.gif
post #4019 of 4208
Quote:
Originally Posted by BoilerJim View Post

I thought this thread was about U-verse, not settings for plasma (ugh) TVs. confused.gif
They asked about picture options, so I posted what mine are, and how my PQ is. Guess you did not read post #4015.
post #4020 of 4208
Oh, that setting, it is set for Low on my set, and has always been. High pushes it too dark, no matter who the provider or if we are watching OTA or U-Verse. Same with our Sony LCD, which Black Corrector is set to off.
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