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The Official Sony 2006 KDS-(XX)A2000 [NO PRICE TALK] SXRD Owner's Thread - Page 356

post #10651 of 14227
1/3/08 at 1:14pm
Quote:
Originally Posted by snash22 View Post

The tech I am working with said that Sony said it might be a "Q Box" and not the OB.

I am posting my experiences with the green haze issue here -

http://www.avsforum.com/avs-vb/showthread.php?t=957462

They've ordered 3 parts actually... a board, a cable and another OB. I'm wonder if the board and "Q Box" are one and the same. Anyway, the service was pushed off last minute since one of the 3 parts aren't in. Grr...

My problem is definitely quite a bit different than yours based on the photos.
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post #10652 of 14227
1/3/08 at 2:03pm
Quote:
Originally Posted by theslug View Post

Do you think you could take a picture of your TV screen while on a black screen? I'd like to see if this is similar to the problem I'm having.

I'm going to author a test for use when I call Sony. I hope I can get some photos to post for you tonight.
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post #10653 of 14227
1/3/08 at 5:17pm
Has anyone had an OB replaced and immediately had problems and had to call Service back again? I am concerned they will try to put this all on one Work Order Ticket and claim it as one repair. Been hesitant to call until a couple of weeks from now. Since the OB swap watching this TV has become unbearable to me , it is sooo bad now
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post #10654 of 14227
1/3/08 at 8:32pm
Quote:
Originally Posted by Boostfed View Post

Has anyone had an OB replaced and immediately had problems and had to call Service back again? I am concerned they will try to put this all on one Work Order Ticket and claim it as one repair. Been hesitant to call until a couple of weeks from now. Since the OB swap watching this TV has become unbearable to me , it is sooo bad now

I don't have an answer, but is it bad or good if they claim it as one repair? I am concerned since I may be getting a new OB soon, and my warranty is up in a little over a month.
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post #10655 of 14227
1/3/08 at 8:50pm
Quote:
Originally Posted by snash22 View Post

I don't have an answer, but is it bad or good if they claim it as one repair? I am concerned since I may be getting a new OB soon, and my warranty is up in a little over a month.

Well according to my Extended Warranty paperwork it states that if an attempt to fix it 3 times and needs a 4th repair it is covered under a Lemon clause, they will replace or refund price paid. I just wanted to cover myself as I had a prob with an XBR1 now this A2000 has the problem

To me it is a way for the company to get over if they kept it all under one Repair Order imo , that is IF it becomes a continued problem after the next repair
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post #10656 of 14227
1/4/08 at 4:02am
Quote:
Originally Posted by theslug View Post

Do you think you could take a picture of your TV screen while on a black screen? I'd like to see if this is similar to the problem I'm having.

Does anyone have a tip on how to best photograph the KDS?
Here's a quick shot of my problem when on a black screen:
Too Picky?

http://web.mac.com/eszymczak/Sony_KD...s-55A2000.html
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post #10657 of 14227
1/4/08 at 7:00am
spshled, the link didn't work. It seems to point to a file instead.
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post #10658 of 14227
1/4/08 at 8:57am
Quote:
Originally Posted by theslug View Post

spshled, the link didn't work. It seems to point to a file instead.

spshled, even though you edited the link, it still doesn't work.
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post #10659 of 14227
1/4/08 at 10:16am
Quote:
Originally Posted by davehancock View Post

spshled, even though you edited the link, it still doesn't work.

so sorry...
here it is:
http://web.mac.com/eszymczak/Sony_KD...s-55A2000.html
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post #10660 of 14227
1/4/08 at 11:50am
Quote:
Originally Posted by spshled View Post

Does anyone have a tip on how to best photograph the KDS?
Here's a quick shot of my problem when on a black screen:
Too Picky?

http://web.mac.com/eszymczak/Sony_KD...s-55A2000.html

OK, finally can see it. You say that screen is Black????? Looks BLUE to me. Unfortunately, I can't really see anything (else) wrong. Not sure if the fall off on the edges is normal (some degree is) or really a photograph issue.
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post #10661 of 14227
1/4/08 at 11:57am
Quote:
Originally Posted by snash22 View Post

I don't have an answer, but is it bad or good if they claim it as one repair? I am concerned since I may be getting a new OB soon, and my warranty is up in a little over a month.

In my case, Sony seemed more concerned that the same part was replaced 3 times, even though 2 of them were on one "work order" since the service tech immediately noticed the replacement block was bad.

My first 2 swaps were done within a week. But now, the new OBs seem to be suddenly backordered for at least 2 weeks, so I wouldn't wait too long if the warranty is up soon.

Quote:
Originally Posted by spshled View Post

so sorry...
here it is:
http://web.mac.com/eszymczak/Sony_KD...s-55A2000.html

It's all but impossible to take photos of issues on these TVs from my experience, especially when trying to capture black level problems. It ALWAYS looks blue, even when in person it looks totally black. Do you have a higher resolution picture? The JPG compression artifacts and small size make it pretty difficult to make anything out.
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post #10662 of 14227
1/4/08 at 4:09pm
Quote:
Originally Posted by Jimboc View Post

In my case, Sony seemed more concerned that the same part was replaced 3 times, even though 2 of them were on one "work order" since the service tech immediately noticed the replacement block was bad.

My first 2 swaps were done within a week. But now, the new OBs seem to be suddenly backordered for at least 2 weeks, so I wouldn't wait too long if the warranty is up soon.


So you have had the OB swapped out 3 times now and you are now on your 4th repair coming up? Or your TV is OK after the 3rd replacement? As I stated in an earlier post I am worried Sony will try to keep another repair under this current work order, it was very apparent immediately after the swap that the new one is definately worse.



I you are needing a 4th repair, I do believe in the Warranty it states you have an option of a Replacement TV or Refund now , at least mine does on my Extended Warranty plan through Sony
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post #10663 of 14227
1/4/08 at 7:55pm
Sorry if this is a dumb question but how do you use the optical audio out? I am running out of optical inputs on my receiver and I thought the optical out from the TV to the receiver would allow me to to kill 2 birds with one stone but it doesnt work. Is there a setting I have to play with. I have only 2 optical inputs on my receiver and I have satellite, xbox 360, and PS3 that need optical. Whats the best way to do this?
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post #10664 of 14227
1/5/08 at 11:25am
Strange problem, my White Balance adjustments no longer work. Tried the service menu but no matter what changes I make to the bias/gain settings the colors remain exactly the same!? I can adjust all the bias/gain settings in the User Menu and the Service Menu but it makes no difference at all to the actual picture.

The only user menu settings that make a difference to the picture color is Custom/Standard/Vivid. Warm 1, Warm 2 etc do nothing. (Brightness, contrast etc still work, just not anything that will change the colors).

Anyone had this problem before and is there a fix?
Thanks,
Paul
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post #10665 of 14227
1/5/08 at 12:18pm
I had a live chat with someone from Sony and I guess HDMI overrides the video and audio so the optical audio out will not work the the HDMI inputs. I found no literature on that in the manual or anywhere really. Does this sound right?
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post #10666 of 14227
1/5/08 at 12:31pm
Quote:
Originally Posted by burclaw15 View Post

I had a live chat with someone from Sony and I guess HDMI overrides the video and audio so the optical audio out will not work the the HDMI inputs. I found no literature on that in the manual or anywhere really. Does this sound right?

You must select in Sound Setup -- which digital source you are using for audio -- either HDMI or Optical -- it is not possible to have both selected at the same time. While it is a little inconvenient for me to go into the Sound menu and change the audio to Optical for my movies (my pre/pro has no HDMI) and then change it back to HDMI for my daughter's games, it really is not that bad and rumor is that it may be changed in future f/w released.

MikeSp
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post #10667 of 14227
1/5/08 at 9:37pm
Quote:
Originally Posted by burclaw15 View Post

Sorry if this is a dumb question but how do you use the optical audio out? I am running out of optical inputs on my receiver and I thought the optical out from the TV to the receiver would allow me to to kill 2 birds with one stone but it doesnt work. Is there a setting I have to play with. I have only 2 optical inputs on my receiver and I have satellite, xbox 360, and PS3 that need optical. Whats the best way to do this?

The optical out on the TV won't pass 5.1 unless you are using the TV's over-the-air tuner. For everything else you need to go directly to your receiver from whatever your video source is.
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post #10668 of 14227
1/7/08 at 7:13am
Quote:
Originally Posted by Boostfed View Post

So you have had the OB swapped out 3 times now and you are now on your 4th repair coming up? Or your TV is OK after the 3rd replacement? As I stated in an earlier post I am worried Sony will try to keep another repair under this current work order, it was very apparent immediately after the swap that the new one is definately worse.

I would have been going on the 4th OB (including the original), so this would have been the 3rd repair. The 2 repairs I already had were under the same work order, but required 2 visits since the first optical block was essentially DOA. It didn't matter obviously in my case. I'm under the original warranty still

Anyway...

Since the service place decided to not inform me that the parts were backordered and the service date was pushed off w/o my knowledge, I called my Sony Cust. Relations rep and lo and behold, they set me up with an exchange (for the A3000) and I didn't even have to have the 3rd repair.

I'm satisfied! If I was lucky enough to score a buyback I was going with the A3000 anyway.
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post #10669 of 14227
1/7/08 at 9:04am
I have a 50" A2000 model and noticed a lot of talk in the Blu-Ray forum about 24 fps. It's not really important to me in my search for a Blu-Ray player, but I was just curious if my set will do 24 fps or not?
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post #10670 of 14227
1/7/08 at 9:12am
Quote:
Originally Posted by Craig39630 View Post

I have a 50" A2000 model and noticed a lot of talk in the Blu-Ray forum about 24 fps. It's not really important to me in my search for a Blu-Ray player, but I was just curious if my set will do 24 fps or not?

No, but the A3000 will.
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post #10671 of 14227
1/7/08 at 10:23am
Quote:
Originally Posted by davehancock View Post

No, but the A3000 will.

Thanks...I didn't think it would, just thought I'd check.
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post #10672 of 14227
1/8/08 at 4:53pm
I have a KDS-60A2000 and was wanting to get a cable card from Mediacom. I have looked in the owners manual but have found no mention of a cable card. Is this something I can do with this TV?
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post #10673 of 14227
1/8/08 at 4:59pm
Quote:
Originally Posted by L.T. View Post

I have a KDS-60A2000 and was wanting to get a cable card from Mediacom. I have looked in the owners manual but have found no mention of a cable card. Is this something I can do with this TV?

Sorry, but CableCARDs have been on the way out. You'll need to get a HD cable b ox from Mediacom.
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post #10674 of 14227
1/8/08 at 5:05pm
Thank's Dave. Just to clarify, you are saying that the A-2000 is NOT cablecard ready? I know that Mediacom still offers them, just was not sure if my TV would accept one. I thought when I bought it I was told it would accept one, something about a Quam tuner, but I admit I know very little about this stuff. Once again I appeciate your help.
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post #10675 of 14227
1/8/08 at 5:23pm
Quote:
Originally Posted by L.T. View Post

Thank's Dave. Just to clarify, you are saying that the A-2000 is NOT cablecard ready? I know that Mediacom still offers them, just was not sure if my TV would accept one. I thought when I bought it I was told it would accept one, something about a Quam tuner, but I admit I know very little about this stuff. Once again I appeciate your help.

OK, here's the deal: CableCARDs are a security device that, coupled with the set's QAM tuner, allow you to receive some (but not necessarily all) of premium channels (such as HBO) directly on your TV. It costs, it is reported, around $60 to add CableCARD capability to a set - so manufacturer's have been reluctant to add them to their lower priced lines (yes the A2000 was low priced compared to the XBRs). Further, CableCARDs didn't themselves provide 2-way communication with the cable system, so features requiring this (On-Demand, PPV, and now SDV) weren't available to CableCARD customers. So the manufacturers were seeing less demand for CC equipped sets, leading to even fewer CC equipped devices. This all is in the process of changing with "tru2way" technology that will start appearing in a year or so on new products.

Now, if you connect your A2000 to cable, you will likely be able to receive the local OTA HD channel using the QAM tuner in the TV (QAM is the modulation technique used by cable for digital TV - either SD or HD). But if you need the premium HD channels then your only option with Mediacom is to get a HD cable box from them.
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post #10676 of 14227
1/8/08 at 5:44pm
I have a question or rather a favor to ask any Forum member. A week ago I had an OB swapped on my TV, from the minute the tech left I noticed several things wrong with the set, the green blob and purple haze surrounding it is very pronounced and also the blacks are much lighter especially at the lower center on the screen where it seems light is illuminating through(kinda like a bright green light actually) I also though it seemed the picture was tilted to the right, I measured it on Widescreen content such as Happy Feet 2.4:1 as I post this and the righ is actually 1/4 inch lower than the left side.
Besides that I notice that on a Widescreen movie the black bars above and below are not symmetrical, the black bars below are twice the size as teh black bars above. The user menu has me locked out of Vertical adjustments but allows horizontal adjustments WHICH doesn't help a bit since it is fact tilted.

Now am I correct in thinking the black bars above and below should be identical and the picture centered for both Widescreen i.e. 2.4:1 content as well as 4:3 Pan and Scan(I believe that is correct) ????

The green blob never goes away, I will call Sony for a fix BUT needed proof that the Picture is also misaligned, TIA



Edit: I just measured the black bars , the black bars above are 2.5" and the black bars below are 3.5" on the right side of the screen . I have a KDS60A2000 btw Put People's Choice Awards on 4:3 black bars to left are 5.5" and on the right are just under 6"
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post #10677 of 14227
1/8/08 at 7:02pm
Quote:
Originally Posted by Boostfed View Post

I have a question or rather a favor to ask any Forum member. A week ago I had an OB swapped on my TV, from the minute the tech left I noticed several things wrong with the set, the green blob and purple haze surrounding it is very pronounced and also the blacks are much lighter especially at the lower center on the screen where it seems light is illuminating through(kinda like a bright green light actually) I also though it seemed the picture was tilted to the right, I measured it on Widescreen content such as Happy Feet 2.4:1 as I post this and the righ is actually 1/4 inch lower than the left side.
Besides that I notice that on a Widescreen movie the black bars above and below are not symmetrical, the black bars below are twice the size as teh black bars above. The user menu has me locked out of Vertical adjustments but allows horizontal adjustments WHICH doesn't help a bit since it is fact tilted.

Now am I correct in thinking the black bars above and below should be identical and the picture centered for both Widescreen i.e. 2.4:1 content as well as 4:3 Pan and Scan(I believe that is correct) ????

The green blob never goes away, I will call Sony for a fix BUT needed proof that the Picture is also misaligned, TIA



Edit: I just measured the black bars , the black bars above are 2.5" and the black bars below are 3.5" on the right side of the screen . I have a KDS60A2000 btw Put People's Choice Awards on 4:3 black bars to left are 5.5" and on the right are just under 6"


Do a search in the XBR1 owners thread you will find the vertical & horizontal adjustment in the service menu it works just the same on the A2000..I've used it...Also if you do a search for tilting in this thread... there is away to adjust that as well...I used one of the test patterns from my DVE disk to help me set it...It's spot on now...Best of Luck
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post #10678 of 14227
1/8/08 at 7:51pm
Quote:
Originally Posted by Tweaver1 View Post

Do a search in the XBR1 owners thread you will find the vertical & horizontal adjustment in the service menu it works just the same on the A2000..I've used it...Also if you do a search for tilting in this thread... there is away to adjust that as well...I used one of the test patterns from my DVE disk to help me set it...It's spot on now...Best of Luck

I am locked out of the Vertical Adjustment, I know you usually get locked out by choosing another setting BUT I can't seem to figure it out. I have browsed through the XBR1 and this whole thread (A2000 is a replacement for the XBR1 I had(green blob) I was unaware anyone had tilting issues, I will try to find that in there. Do you know if it was after having a new OB installed or people with perfect displays , no green blob ?


Edit: I looked in my Owner's Manual and this is what it states for adjusting for Vertical , "Vertical Center: Allows you to move position of the picture up and down. (Available on in Zoom.) "

So back to my question should I have equal amount of Black Bars above and below ? I did a thread search here and noone stated hwo to fix the TILTED PICTURE either just that they had it after an OB replacement also, AlanBuck is who had it. Man I need to call the Extended Warranty Service, now I just would rather get a new TV. The Techs kinda scratched or dented the front panel that opens up and it opens up kinda hard not smooth(I went to Best Buy and Circuit City to see if those units were smooth) DOH!
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post #10679 of 14227
1/9/08 at 6:06am
I am in the middle of hooking up my new Yamaha RX-V1800 which has 4 x HDMI 1.3 connections. I have run into 1 problem so far, PLEASE HELP!
I have connected my Sci Atl HD8300 PVR to the receiver via HDMI, and passing it along to my Sony KDS60A2000. I keep getting the DVI/HDMI cable is blocked error, USE COMPONENT CABLES. Has anybody else had this problem? Needless to say I am a little frustrated. I was hoping to have a straight HDMI to HDMI connection, and all of these items are HDCP compliant.
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post #10680 of 14227
1/9/08 at 7:32am
Received my A2000 today. Turned it on, and noticed some black marks on top of the screen. Anyone know what this could be?
There was some shipping damage on the box...
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