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The Official Sony 2006 KDS-(XX)A2000 [NO PRICE TALK] SXRD Owner's Thread - Page 361

post #10801 of 14227
Quote:
Originally Posted by ToddUGA View Post

Last update:

Circuit City has decided to just replace my television with a new one. I must have really rattled some cages. If anybody else is having trouble getting their A2000 repaired/replaced, just keep at it.

Now comes the question of what do I get as a replacement? This is going to be tough.

Congrats! Finally. I knew it would work out.
Anyway, depends on how much more you'd like to spend... what was the purchase price originally?

I've been continually in awe of how great the A3000 replacement (for my A2000) is, even after going though the repair crap.

Personally, if I wasn't able to go with the A3000 for whatever reason, I was looking into the Samsung 71 series or Sony Bravia W3000 series LCDs. Both would have cost more (at least $1K), but thankfully I never had to make that decision.
post #10802 of 14227
Quote:
Originally Posted by ToddUGA View Post

I have the phone number of the last person I talked to at Circuit City yesterday. He was a product support specialist in California. If they keep giving you the runaround, give them a call. I'll PM it to you when I get home from work.

The way the lady sounded today, I was going to be able to get a comparably sized set to my KDS-50A2000. She's supposed to call me today with all of the details though.

I originally bought my XBR1 from Circuit City but did not purchase their extended warranty, I used my original Sony warranty for my Replacement A2000 and now have an Extended Warranty Through Sony, so that CC # would do me no good
post #10803 of 14227
Quote:
Originally Posted by Jimboc View Post

Congrats! Finally. I knew it would work out.
Anyway, depends on how much more you'd like to spend... what was the purchase price originally?

I've been continually in awe of how great the A3000 replacement (for my A2000) is, even after going though the repair crap.

Personally, if I wasn't able to go with the A3000 for whatever reason, I was looking into the Samsung 71 series or Sony Bravia W3000 series LCDs. Both would have cost more (at least $1K), but thankfully I never had to make that decision.

The original purchase price was $2,249.99. I bought it not long after it came out. Hopefully they'll offer me an even swap for a comparably sized set. Of course, if I had to pay a few hundred dollars for a different television, I probably would. I've been checking out a lot of sets and I'm impressed at how much progress LCD's have made. I really like the XBR4 and the Samsung 71 series. Both look amazing. We'll see what happens this weekend when I go to Circuit City. Who knows...I may just end up with a 60A3000 (if I can muster the courage to own another LCOS set).
post #10804 of 14227
Quote:
Originally Posted by Boostfed View Post

I originally bought my XBR1 from Circuit City but did not purchase their extended warranty, I used my original Sony warranty for my Replacement A2000 and now have an Extended Warranty Through Sony, so that CC # would do me no good

Sorry to hear that. Keep going up the ladder and be persistent. If you stay on them long enough, they'll get tired of dealing with you and replace the set.
post #10805 of 14227
Question -- when a bulb for these HDTV's needs replaced, does it just suddenly go out or does it just keep getting dimmer until it is useless -- am curious since mine is getting gradually dimmer. (over 5000 hours)

If the latter, I wonder how dim before I can get it replaced under the extended warranty with Best Buy.

Thanks,

MikeSp
post #10806 of 14227
It'll probably start to flicker or suddenly pop. You can try increasing the size of the iris to compensate.
post #10807 of 14227
I noticed today for the first time (Although it could have been there for ages) a ling about 1 inch across and about 8 inches down from the top, just right of the center. I only noticed it today because I reached around the TV to access a light on the back side of the TV. You can only see the "bar" of light from really close up front and at a certain angle only. Basically you can only see it if you stand about 1.5ft from the TV and just off to the right a bit, and you have to be looking down at it (I'm 6'2"). Otherwise you cannot see it at all.... even from 1.5ft if you look straight at it you cannot see it. And from my seating position 9ft away you cannot see it no matter how you look around.

Is this the green blob, or is it some other problem? You cannot see it from any place, angle or distance unless its that one particular spot. Is this some sort of light engine problem or optical block issue? If so, or not..... can it get worse or is this the extent?

I do have warranty. But I don't want to go through the whole business of sending it in or something.
post #10808 of 14227
Quote:
Originally Posted by REFLEX View Post

I noticed today for the first time (Although it could have been there for ages) a ling about 1 inch across and about 8 inches down from the top, just right of the center.

Without a picture it's hard to say but....internal reflection would be my bet.
Do you see it with the set on? Off? Both?

"Green Blob" is generally pretty obvious from the pictures I've seen.
post #10809 of 14227
Well I think I described it pretty well, it doens't really have a color... and you can't see it (even up close) when looking at it straight on. You can only see it standing at this really unnatural angle, like standing under 2ft from the TV looking down at an angle, the moment you step away from there you can't see it.

And this morning when I got up to watch the news I couldn't see it when I turned it on or when I turned it off again an hour later. Even at the weird angle.... it wasn't there. So I don't know what the hell it is.
post #10810 of 14227
Just an update/RANT. I call Warranty Service on Monday February 11th since my local Repair Service still has not called, they inform me to call the service up to schedule an appointment for OB install although they have not received it yet. I call them and the first service rep admits they have had it since February 6th, she patches me through to someone to schedule for replacement. He tells me he will have his service tech call me on Wednesday or Thursday , no call ever happened. I call Warranty Service again on Friday who calls Service Techs(I know why don't I call Service directly but it seems to get some fire under their a**es IMO) They conference me in to speak to him, He states oh I will be out today about 6 PM, didn't they schedule that with you? UH nooone has scheduled anything at all with me but giving me the run around. Well 6 PM comes close and the rep calls "I am at my last job about 1 hour away, can we just do this another day?" I ask for the earliest possible and he says "Well tomorrow is my birthday and I haven't had a Saturday off in 2 months" So I schedule for Monday, we shall see if this happens.

Anyone in the Raleigh/Durham/Cary NC Area deal with CEI before? So far my experiences have been horrible. I noticed the service tech put several screws in his pocket after my last OB replacement and I found 2 loose screws on the floor. My front panel door is very notchy to open and has indentations on each side where apparently they did it to get an electric screw driver to. Bad experience here, Also my picture is tilted and off center.
post #10811 of 14227
OK so the Techs came today at 5:30 and were done by about 5:55, RECORD TIME I would say. We turned the set on and I put it to Input 2 where I have the brightness all the way , picture max, iris max to get a Grey background and sure upon initial start up it did have more uniformity but still noticed very light green tinge/blob through most of the screen, slight purple on corners BUT much better than the last one which was SOOO OBVIOUS and APPARENT. I told them I would of course allow the TV to warm up for 30+ minues and check it. I have been watching it for about 30 minutes or so, still my grey background is slightly green.

Now when I first turned it on I IMMEDIATELY noticed DEEP BLACKS, not the purplish light blacks with the last OB. These were TRULY IMPRESSIVE TO ME , I was soooo amzed at the blacks I had to throw in 2001: A Space Oddysey on Blu Ray and I am impressed by the blacks. On a black background also I do not notice the green blob or purple haze that the last OB had. These blacks to me are just amazing again, I don't remember them being this good even when I first got the TV.

Well I am going to go enjoy some Movies now and will report with any good or bad news later.


Edit:Also the TILT is gone, it is perfect from side to side, it is not exactly centered vertically still BUT will go into the service menu and adjust it as others have explained how to on this Forum and thread. About 1/2 inch difference on black bars above and bottom is all. Horizontal is about 1inch difference though. No biggie if these again can be fixed in the Service Menu Thanks guys
post #10812 of 14227
I currently have a KDS-50A2000 that I'm pretty confident has the green/purple issue. At start up on a wite screen you can see green and purple tints that go away after about a minute. I know that is normal according to the manual, but even though it disapears on the white screen you can still see visiable signs on greyish screens and even black screens. On the black screens you can see the ouline of what would be a purple circle (donut) as it has a differant shade of black. This does get better after a few hours of operation, but it is something that I never noticed before. Everything I've read tells me that this problem will only get worse. Ive replaced the set with a pioneer kuro 5080 , but still would like to look into getting this set fixed and either sell it or use it as a secondary set in another room. My build date is July 2006 and is still within the 2 year optical block warranty. My question is how bad does this problem have to be before they consider it a problem and fix it? I'm aslo worried that the fix may be worse.

I also have a question regarding my bulb life. Right now I estimate that I have around 2000 hours of use (with power saving on). The manual says the bulbs should be replaced every 8000 hours. I know it's overly optimistic that I could get 8000 hours out of the lamp. Would you guess that I maybe have half the bulb life left? I know every situation is differant , but I'm wondering what peopls personal experience with this is.
post #10813 of 14227
Quote:
Originally Posted by Boostfed View Post

Now when I first turned it on I IMMEDIATELY noticed DEEP BLACKS, not the purplish light blacks with the last OB. These were TRULY IMPRESSIVE TO ME , I was soooo amzed at the blacks I had to throw in 2001: A Space Oddysey on Blu Ray and I am impressed by the blacks. On a black background also I do not notice the green blob or purple haze that the last OB had. These blacks to me are just amazing again, I don't remember them being this good even when I first got the TV.

Would you be able to take a picture of the TV in a dark room with something playing? I'd like to see how the blacks compare to my set. (an a2000)
post #10814 of 14227
Quote:
Originally Posted by theslug View Post

Would you be able to take a picture of the TV in a dark room with something playing? I'd like to see how the blacks compare to my set. (an a2000)

and you will be able to tell via a pic?
post #10815 of 14227
Quote:
Originally Posted by theslug View Post

Would you be able to take a picture of the TV in a dark room with something playing? I'd like to see how the blacks compare to my set. (an a2000)


All I have now is a Camera Phone but within a week I will have my new Digital Camera in, I don't know how good the pics will come out. I have seen some very very good pics taken on here but some people have taken some horrible ones too.

The blacks are truly amazing though really, it makes me wonder how much better they can get THOUGH I want a Pioneer Kuro bad, I am sure it would blow this away but right now I am truly happy again
post #10816 of 14227
Quote:
Originally Posted by dm145 View Post

and you will be able to tell via a pic?

Yes.
post #10817 of 14227
Quote:
Originally Posted by theslug View Post

Quote:


Originally Posted by dm145
and you will be able to tell via a pic?

Yes.

I really doubt that. The camera makes its own "adjustments" and what is captured will not be an ACCURATE representation of what is on the screen. Further, your computer video board and screen add their own variables to this.
post #10818 of 14227
Quote:
Originally Posted by davehancock View Post

I really doubt that. The camera makes its own "adjustments" and what is captured will not be an ACCURATE representation of what is on the screen. Further, your computer video board and screen add their own variables to this.

Although that may be true, I am just asking because lots of other people have posted pictures of their sets with decent results. Can't hurt to look at least.
post #10819 of 14227
Quote:
Originally Posted by theslug View Post

Although that may be true, I am just asking because lots of other people have posted pictures of their sets with decent results. Can't hurt to look at least.

You want to compare blacks. dm145 (and correctly, I might add) questioned if you could tell the difference. You said YES.

Well apparently what you said is NOT TRUE!

Photos may be useful for showing certain defects (green bloob, etc.) but for comparing blacks (or even the color of blacks)?

I'm really not trying to dump on you, but folks need to recognize the limitations of taking photos and having others come to some sort of conclusion based on that.
post #10820 of 14227
Quote:
Originally Posted by davehancock View Post

You want to compare blacks. dm145 (and correctly, I might add) questioned if you could tell the difference. You said YES.

Well apparently what you said is NOT TRUE!

Photos may be useful for showing certain defects (green bloob, etc.) but for comparing blacks (or even the color of blacks)?

I'm really not trying to dump on you, but folks need to recognize the limitations of taking photos and having others come to some sort of conclusion based on that.

It's true what you said, that the picture might be misleading due to the factors you mentioned. The idea was that by looking at a picture, I wanted to see if the blacks still had a bluish tint to them, or were actually a deep black. I know it's not a guarantee of course, it's the sort of thing you'd have to see in person to be sure of.
post #10821 of 14227
Quote:
Originally Posted by theslug View Post

It's true what you said, that the picture might be misleading due to the factors you mentioned. The idea was that by looking at a picture, I wanted to see if the blacks still had a bluish tint to them, or were actually a deep black. I know it's not a guarantee of course, it's the sort of thing you'd have to see in person to be sure of.

No these blacks DO NOT have a BLUISH or PURPLISH TINT to them. My first OB was starting to show Purplish blacks but not real real bad BUT the first OB replacement was HORRIBLE, PURPLE PURPLE PURPLE BLACKS and GREEN BLOB with PURPLE HAZE. The blacks on this are nothing short of amazing to me at least, again very very deep blacks no blue or purple. . no green blob. Crossing fingers that this OB stays good but we shall see as the months go by
post #10822 of 14227
Sorry for not wanting to read through all 365 + pages but can anyone tell me how to check how many bulb hours that I have put on my television? I have noticed a degradation in picture quality and I have a feeling it's due to the bulb.

Thanks.
post #10823 of 14227
Quote:
Originally Posted by Boostfed View Post

No these blacks DO NOT have a BLUISH or PURPLISH TINT to them. My first OB was starting to show Purplish blacks but not real real bad BUT the first OB replacement was HORRIBLE, PURPLE PURPLE PURPLE BLACKS and GREEN BLOB with PURPLE HAZE. The blacks on this are nothing short of amazing to me at least, again very very deep blacks no blue or purple. . no green blob. Crossing fingers that this OB stays good but we shall see as the months go by

Wish my set was like that, but I'm very afraid that if I were to replace the OB that the new one would end up worse.

Quote:
Originally Posted by goceltics34 View Post

Sorry for not wanting to read through all 365 + pages but can anyone tell me how to check how many bulb hours that I have put on my television? I have noticed a degradation in picture quality and I have a feeling it's due to the bulb.

Thanks.

You have to do this through the service menu. I can try to dig up the link on how to do so later, or you can search for "a2000 service menu" which should also include info on the lamp life.
post #10824 of 14227
Quote:
Originally Posted by goceltics34 View Post

Sorry for not wanting to read through all 365 + pages but can anyone tell me how to check how many bulb hours that I have put on my television? I have noticed a degradation in picture quality and I have a feeling it's due to the bulb.

Thanks.

I copied this from a previous post

"
Enter the Service Menu (Power-off, Display, 5, Vol+, Power-On)

Go into the PANEL section of the Service Menu (Press Jump until PANEL displays)

Item 21 TIMER / 0 LMP_TMP will tell you the # hours on your bulb

(index thru menus by pressing 2)"
post #10825 of 14227
what is the average life on a bulb???
post #10826 of 14227
Quote:
Originally Posted by mrperple View Post

what is the average life on a bulb???


I have the same questions. Mine is at 3,800 hrs and my television doesn't look as beautiful as it once did. Is it time to replace the bulb?

BTW thanks Boostfed for helping me find the bulb hours.
post #10827 of 14227
Quote:
Originally Posted by goceltics34 View Post

I have the same questions. Mine is at 3,800 hrs and my television doesn't look as beautiful as it once did. Is it time to replace the bulb?

BTW thanks Boostfed for helping me find the bulb hours.

NP

Now I just checked mine out of curiosity and it shows 60, wow I had this bulb changed back in October or November then had the OB replaced almost 2 months ago then again this past week. Does anyone know if and when the OB gets replaced it resets the Lamp hours in the service menu? I didn't think it would but apparently mine has been. Weird since after the OB replacements it did not change my user settings in the standard user menus
post #10828 of 14227
Was watching Into the Blue (720p) and everything was super, but all of a sudden the blacks went red. The green also was misscolored.

This is a image of the red, his shirt is supposed to be black:


And here“s the green. Supposed to be a green shirt, but not that many shades of green.



Anyone?
post #10829 of 14227
Quote:
Originally Posted by Fangface View Post

Was watching Into the Blue (720p) and everything was super, but all of a sudden the blacks went red. The green also was misscolored.
[...]
Anyone?

Probably an HDMI error...pull the cable out and plug it back in (and hope for the best). Let us know if that works.
post #10830 of 14227
Nope, no HDMI error. Also tried with composite, but the problem remains....
Tried Fifth Element (DVD) and at the start of the movie half the right part of the screen was blueish....the left part was black as it should. Red Green Blue....
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