Originally Posted by cridlon
Hey folks, I have a 60 a2000 I purchased 4 years ago. I have green, but not blotches. The whole screen has a green tint. Is this still the same problem? What pics do I need to send to Sony?
Looks bad to me. I think a guy a couple pages back also had an entirely green screen. The thing to keep in mind is that those blotches will eventually expand and take over the whole screen anyway.
Send that picture to SonyListens@am.sony.com
with a description of the problems you're having and give them your contact info, model #, serial #. They should call you within a day or two and they'll ask a few more questions, and most likely offer you a deal.
They'll send you an email explaining what all you need to send in. You snail mail in the requested documentation, they charge your card, and ship you a brand new (NOT REFURBISHED) TV. In exchange, you agree to give up any rights you have against Sony (can't sue 'em, etc.)
It certainly doesn't hurt to contact Sony and to explore your options. I have been very impressed with the exchange program and their eagerness to help you out!