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The Official Sony 2006 KDS-(XX)A2000 [NO PRICE TALK] SXRD Owner's Thread - Page 471

post #14101 of 14269
Quote:
Originally Posted by louky View Post

i requested a quote on a 60 inch, they said those are reserved for people who originally had 60 inch. also requested a quote on the 929 and they said those are reserved for people who originally had xbr line. so i guess i'll just go with the 850. thanks for the help everyone.

I was successful in getting the same TVs you were offered. I am going with the KDLHX850 as well. Thanks for the heads up!
post #14102 of 14269
I'm looking for advice from other sony owners. I have a chance to purchase a Sony 50A2000 for about $200-$250. At this time my understanding is there are no issues with the set. (I will be trying it out before buying) My questions concerns the optical block issues. Is it a question of when it will happen rather then if? Should I be worried about purchasing a set with these issues?

Thanks!
post #14103 of 14269
Quote:
Originally Posted by mattumd View Post

I'm looking for advice from other sony owners. I have a chance to purchase a Sony 50A2000 for about $200-$250. At this time my understanding is there are no issues with the set. (I will be trying it out before buying) My questions concerns the optical block issues. Is it a question of when it will happen rather then if? Should I be worried about purchasing a set with these issues?

Thanks!

I'm going to say not every set of the models that have the problem come down with the issue. A lot do but not all of them. It's a flip of the coin, you're taking a chance. Even though it's only $200, why not put that towards a newer TV and not have to worry about getting the problem.
post #14104 of 14269
Quote:
Originally Posted by aztony View Post

I'm going to say not every set of the models that have the problem come down with the issue. A lot do but not all of them. It's a flip of the coin, you're taking a chance. Even though it's only $200, why not put that towards a newer TV and not have to worry about getting the problem.

I have been happy with mine so far. Recently replace the lamp (cost was only $75) and it's working as good as new. Just luck I guess. However, some of the new flat panels look really good.
post #14105 of 14269
I just went through the replacement process* with my 55A2020 and got the following offers from Sony...
KDL46EX640 for $400.00 + local sales tax
KDL55BX520 for $700.00 + local sales tax

Kinda strange they didn't offer 55EX640

The process was relatively smooth after sending email to sonylistens. They responded within a day. The most annoying part was having to call Sony on the phone and speaking to "John" in the Phillippines. Do these people really think we believe their name is "John" when they can barely speak English?

Anyhoo, now I need to get rid of my 55A2020. It has a green blob that is evident while TV is warming up and then mostly goes away to the point that its very hard to see.

P.S. I'm in the Denver-Boulder, CO area if anyone is interested in taking the 55A2020 off my hands for a good price.
post #14106 of 14269
Just fyi... you don't have to accept the televisions in their initial offer.

My initial offers for my kdf-46E2000:

KDL40BX450 for $375.00 + local sales tax
KDL46EX521 for $575.00 + local sales tax

I emailed them to ask if they could give me a price on the KDL-46HX750 and the price they replied with was $575. So, the current year's model with more features for he same price they offered the EX521. But wait, there's more! After getting such a low price for the 46 inch model, I emailed again and asked about the 55HX750 and they offered it at a price of $795. That's the offer I accepted.

So, don't think that your first offer is your only option. When I called for to get my initial offer I asked if they could offer me any other models and was told that those two models were it, but when I emailed Sony Listens I got those other offers.
post #14107 of 14269
We're OK with the 46EX640 for $400 as we already have a 55EX500.
post #14108 of 14269
I have a KDS-50A2000 that is turning green on me...

I followed the process, e-mailing sonylistens, I received a response from an Amanda Jeter who referred me to their generic customer service (overseas), where I got the following offer:

KDL46EX640 for $400.00 + local sales tax
KDL55BX520 for $700.00 + local sales tax

She firmly replied a couple times to my queries for other offers and said there were no others.

Rather disappointing offers considering the KDL55HX850 for $815 + local sales tax offer a previous KDS owner was given just last month.

They appear to be lower end televisions, definitely not on par with my KDS purchase when it was new, neither with proper reviews, or stellar customer reviews, one of which (55BX) has some issues reported here.

I've replied to Amanda, asking for the HX850 deal, I hope she comes through.
post #14109 of 14269
Quote:
Originally Posted by rassilon5 View Post

I have a KDS-50A2000 that is turning green on me...
I followed the process, e-mailing sonylistens, I received a response from an Amanda Jeter who referred me to their generic customer service (overseas), where I got the following offer:
KDL46EX640 for $400.00 + local sales tax
KDL55BX520 for $700.00 + local sales tax
She firmly replied a couple times to my queries for other offers and said there were no others.
Rather disappointing offers considering the KDL55HX850 for $815 + local sales tax offer a previous KDS owner was given just last month.
They appear to be lower end televisions, definitely not on par with my KDS purchase when it was new, neither with proper reviews, or stellar customer reviews, one of which (55BX) has some issues reported here.
I've replied to Amanda, asking for the HX850 deal, I hope she comes through.

they will offer you something else, just be persistent. look back at my posts and they tried to pull the same crap with me saying there were no other offers available. they just want you to give up and take those crap tv's. the average person will do that, but a well informed one will not and they will take care of you.
post #14110 of 14269
I have tried searching this thread, but can't seem to find anything. I know most of the talk is on replacements, but my 60a2000 seems fine except that this week, volume and the source menus don't show up.

I have this TV hooked to my xbox. The volume still changes, but I don't see the bar on the screen. Anyone know what the issue might be? I have tried the proverbial, unplug for 10 minutes and plug back in, but no dice.

Any help would be appreciated.
post #14111 of 14269
It might seem like i'm giving you a stupid suggestion here but bear with me smile.gif Try hitting the tv button on the remote.
Awhile back i accidentally bumped either the cable/sat or vcr/dvd button on my remote for my crt rear projection and certian controls still worked like volume, but the power button and others didn't work until i hit the tv button.
post #14112 of 14269
Never thought I would be posting an update to an update, especially one from Dec. 2010, which is when I got my replacement TV but here it is:

I got the KDL-55HX800 from Sony's replacement program in Nov/Dec of 2010. Last week I was sitting in my living room with the TV off. I kept hearing a clicking sound coming from the TV, like when you turn it off and on. I thought maybe I was just hearing things but it kept occurring about every 30 seconds. I turned the TV on to see if I could figure out what was going on. The TV comes on, the Sony screen comes up, the program channel comes on, but after about 10 seconds the TV reboots (for lack of a better word), shuts off and comes back on. It does this constantly. I thought maybe it had to do with my surge suppressor and unplugged the TV from it and plugged it directly into a wall outlet. The problem still happens. The manual says to count how many times the "standby" light blinks off and on. I'm assuming the standby light is the red light on the front of the TV that comes on when you power the TV off. If it is, the light doesn't blink at all, it just turns on and off when the TV reboots. I wasn't able to find anything online for this issue or in the manual. I contacted Sarah Kepler from the Sony Team on Facebook and relayed the issue I was having to her. She sent the issue to her "Triage Team" to find out what was going on. It seems the TV need to be repaired. Ms. Kepler offered to cover the cost of the repair, even though the TV is six months out of warranty, as a goodwill gesture. cool.gif I am now in the process of waiting to hear from the service company on when they are coming out.

Update: Got a call from the service company a couple of days ago. They're still waiting for the part to come in to set up an appointment.

I've been thinking, as much as it's nice that Sony is paying for the cost of the repair, this is my second Sony TV and the second one that has a problem, albeit one that can be fixed as opposed to the first TV. Before I bought my first Sony back in 2007(?) I had a Mitsubishi front projection TV that I purchased back around 1985. Yep, that's right, I had that set for over 20 years and only had to have it serviced once in all that time. Never had to replace any of the bulbs, which was one of the major complaints on those type of TV's back then. I finally got tired of waiting for it to die (donated it to Goodwill) and went out and bought the Sony, which had the best picture of all the TV's that I researched, except maybe for the Pioneer, which I couldn't afford. Anyway, just wondering what happened to when TV's would last and last, and Sony was one of the top brands you could buy.
Edited by aztony - 6/16/12 at 12:26pm
post #14113 of 14269
I've given up on the thought that my KDS60A2000 will ever fail, I guess I got one of the good ones. But I'm ready to move on, will be replacing it with a Panny plasma 65" ST50. And moving the A2000 a few feet to the right so I can use it for my treadmill and eliptical gym area, and also for multi screen viewing on football sundays. If it ever fails, I'll probably take up SONY on their best value offer of size vs price. I won't be spending more than 500 on any offer they give me.
post #14114 of 14269
I'm happy with our outcome and its was a very quick and smooth process.
We chose the KDL46EX640 for $400.00 + local sales tax. Sent in the picture and serial # last week. TV arrived today by FedEx.
Sold the 55A2020 on CraigsList for $200 to a guy who didn't seem to mind the slight green tinge in the middle of the screen.
We got almost 5 years of trouble-free viewing out of our 55A2020 that we originally paid $1,599 for and we're OK with that.
post #14115 of 14269
Quote:
Originally Posted by RangersFan View Post

I've given up on the thought that my KDS60A2000 will ever fail, I guess I got one of the good ones. But I'm ready to move on, will be replacing it with a Panny plasma 65" ST50. And moving the A2000 a few feet to the right so I can use it for my treadmill and eliptical gym area, and also for multi screen viewing on football sundays. If it ever fails, I'll probably take up SONY on their best value offer of size vs price. I won't be spending more than 500 on any offer they give me.

I am with you, my set has not given me issues and I have had it for a few years. At this rate I will probably end up replacing it with another tv before it does crap out. I consider myself extremely lucky, as I know the sets that still work seem to be very few and very far between.
post #14116 of 14269
Quote:
Originally Posted by RangersFan View Post

I've given up on the thought that my KDS60A2000 will ever fail, I guess I got one of the good ones. But I'm ready to move on, will be replacing it with a Panny plasma 65" ST50. And moving the A2000 a few feet to the right so I can use it for my treadmill and eliptical gym area, and also for multi screen viewing on football sundays. If it ever fails, I'll probably take up SONY on their best value offer of size vs price. I won't be spending more than 500 on any offer they give me.

Quote:
Originally Posted by enrayged View Post

I am with you, my set has not given me issues and I have had it for a few years. At this rate I will probably end up replacing it with another tv before it does crap out. I consider myself extremely lucky, as I know the sets that still work seem to be very few and very far between.

do either one of you have even a hint of green tint in the center at startup? then it goes away completely. or no hint of green, ever? just curious because I want to sell my tv, but I don't want to sell it to someone if it's going to turn solid green. currently mine just has a hint of green in the center at startup, but otherwise once it warms up everything looks great.
post #14117 of 14269
no green whatsoever, 100% perfect set. i actually ran it non stop for a whole month last year hoping it would fail, but it won't. i don't care anymore, i'm so past getting a crappy offer from sony for another sony tv that will probably have it's own issues. i'd rather just get a panasonic plasma.
post #14118 of 14269
Quote:
Originally Posted by RangersFan View Post

i'm so past getting a crappy offer from sony for another sony tv that will probably have it's own issues. i'd rather just get a panasonic plasma.

yeah, this was my concern as well, even more so after reading the guy above update about his failed replacement tv. i'll probably end up regretting dropping another $800 on a sony tv and not just changing brands
post #14119 of 14269
Quote:
Originally Posted by RangersFan View Post

I've given up on the thought that my KDS60A2000 will ever fail, I guess I got one of the good ones. But I'm ready to move on, will be replacing it with a Panny plasma 65" ST50. And moving the A2000 a few feet to the right so I can use it for my treadmill and eliptical gym area, and also for multi screen viewing on football sundays. If it ever fails, I'll probably take up SONY on their best value offer of size vs price. I won't be spending more than 500 on any offer they give me.

I must have gotten a good one too. Although I just got a msg saying my lamp is about to go.

Anyone have thoughts on replacement lamps?
post #14120 of 14269
I don't have any green at all either and even black and white movies look perfect, no discoloration.

When I replaced my bulb I just bought one without the housing and swapped bulbs, then put back in TV and its been going strong again ever since. I replaced my bulb about a year ago.
post #14121 of 14269
Quote:
Originally Posted by adb280z View Post

I must have gotten a good one too. Although I just got a msg saying my lamp is about to go.
Anyone have thoughts on replacement lamps?

I wouldn't wait too long to buy the bulb. It took about two weeks before the bulb went out completely after I had received that message. Lucky for me I purchased the bulb right after I got the message and I had it on hand when the bulb went out. I bought mine off of a buyer on EBay for under $100 with the housing. About six months later my TV started to get the green tint. Not saying it will happen with your set but don't be surprised if it does.
post #14122 of 14269
Quote:
Originally Posted by enrayged View Post

I am with you, my set has not given me issues and I have had it for a few years. At this rate I will probably end up replacing it with another tv before it does crap out. I consider myself extremely lucky, as I know the sets that still work seem to be very few and very far between.

I think the number of people that post on forums that their TVs are working great are few and far between.

Mine is working perfectly 5 years later!
post #14123 of 14269
Quote:
Originally Posted by aztony View Post

Never thought I would be posting an update to an update, especially one from Dec. 2010, which is when I got my replacement TV but here it is:
I got the KDL-55HX800 from Sony's replacement program in Nov/Dec of 2010. Last week I was sitting in my living room with the TV off. I kept hearing a clicking sound coming from the TV, like when you turn it off and on. I thought maybe I was just hearing things but it kept occurring about every 30 seconds. I turned the TV on to see if I could figure out what was going on. The TV comes on, the Sony screen comes up, the program channel comes on, but after about 10 seconds the TV reboots (for lack of a better word), shuts off and comes back on. It does this constantly. I thought maybe it had to do with my surge suppressor and unplugged the TV from it and plugged it directly into a wall outlet. The problem still happens. The manual says to count how many times the "standby" light blinks off and on. I'm assuming the standby light is the red light on the front of the TV that comes on when you power the TV off. If it is, the light doesn't blink at all, it just turns on and off when the TV reboots. I wasn't able to find anything online for this issue or in the manual. I contacted Sarah Kepler from the Sony Team on Facebook and relayed the issue I was having to her. She sent the issue to her "Triage Team" to find out what was going on. It seems the TV need to be repaired. Ms. Kepler offered to cover the cost of the repair, even though the TV is six months out of warranty, as a goodwill gesture. cool.gif I am now in the process of waiting to hear from the service company on when they are coming out.
Update: Got a call from the service company a couple of days ago. They're still waiting for the part to come in to set up an appointment.
I've been thinking, as much as it's nice that Sony is paying for the cost of the repair, this is my second Sony TV and the second one that has a problem, albeit one that can be fixed as opposed to the first TV. Before I bought my first Sony back in 2007(?) I had a Mitsubishi front projection TV that I purchased back around 1985. Yep, that's right, I had that set for over 20 years and only had to have it serviced once in all that time. Never had to replace any of the bulbs, which was one of the major complaints on those type of TV's back then. I finally got tired of waiting for it to die (donated it to Goodwill) and went out and bought the Sony, which had the best picture of all the TV's that I researched, except maybe for the Pioneer, which I couldn't afford. Anyway, just wondering what happened to when TV's would last and last, and Sony was one of the top brands you could buy.

Update to the update to the update:
The part needed to repair my TV is on backorder and they have no idea how long it will take to come in. Sony offered my a free refurbished TV of the same model that comes with a 90 day warranty . I asked it it's possible if they could offer me a new model TV with a discounted price like they did for my previous TV. The rep (Danny) came back and said to research which models I would be interested and send them email with the numbers and they will get back to me with prices. Not sure if I should go with the refurbished or the new set or just wait for the part to come. Decisions, decisions, decisions..... Any advice on which model to request?

Update #4:
Sony offered me the 55HX750 @ $350 OR THE 55HX850 @ $850. I replied back asking if they could offer a better price on the HX850. I had also asked about the XBR-55HX929 but I was told that's only for people that have an XBR TV.
Edited by aztony - 6/22/12 at 10:55pm
post #14124 of 14269
Quote:
Originally Posted by WaldorfSalad View Post

I just went through the replacement process* with my 55A2020 and got the following offers from Sony...

KDL46EX640 for $400.00 + local sales tax

KDL55BX520 for $700.00 + local sales tax

Another victim of yellow/green tint on my 55A2000. I called Sony last night and they offered me the same 2 sets quoted above. I've been out of the tv technology loop for a while, but I knew those were older or lower quality sets. Based on some suggestions in this thread I'll see if I can get a quote on the HX850.

Has anyone recently had any success?
post #14125 of 14269
Quote:
Originally Posted by janzik View Post

Another victim of yellow/green tint on my 55A2000. I called Sony last night and they offered me the same 2 sets quoted above. I've been out of the tv technology loop for a while, but I knew those were older or lower quality sets. Based on some suggestions in this thread I'll see if I can get a quote on the HX850.
Has anyone recently had any success?

Yes, I just got the HX850 to replace my HX800 which I got to replace my 50A2000. I feel like I'm leasing Sony TV's instead of buying. I paid $840 for the 850.
post #14126 of 14269
did GeneralLee get an answer to question about "dead" HDMI input? I have determined a problem in the sony tv kds-a2000 two hdmi inputs video 6 and video 7. Essentially nothing displays on screen when there are input signals. Thought it could be the amplifier hdmi output so We connected a laptop with hdmi output and there was an interaction with the TV and the laptop installing drivers on the laptop but still no display on the TV. Does anyone have experience with this problem? Where else should I post
post #14127 of 14269
hoping this gets attention from owners of the 2006 era sony kds-a2000. Sony fixed the green blob problem. Now I have determined a problem in the sony tv kds-a2000 two hdmi inputs video6 and video 7. Essentially nothing displays on screen when there are input signals. Thought it could be the amplifier hdmi output so We connected a laptop with hdmi output and there was an interaction with the TV and the laptop installing drivers on the laptop but still no display on the TV. Does anyone have experience with this problem? Where else should I post
post #14128 of 14269
Funny this thread is still going. My perfectly fine KDS-60A2000 has been regulated to treadmill gym area viewing, while the TC-P65ST50 is getting all the viewing time.

post #14129 of 14269
Quote:
Originally Posted by gtwassociates View Post

hoping this gets attention from owners of the 2006 era sony kds-a2000. Sony fixed the green blob problem. Now I have determined a problem in the sony tv kds-a2000 two hdmi inputs video6 and video 7. Essentially nothing displays on screen when there are input signals. Thought it could be the amplifier hdmi output so We connected a laptop with hdmi output and there was an interaction with the TV and the laptop installing drivers on the laptop but still no display on the TV. Does anyone have experience with this problem? Where else should I post

I was wondering how Sony fixed your green blob problem. Did they replace the OB?
post #14130 of 14269
hello ... sony sent repair person who came with some new circuit board ... after swapping out the green blob was gone.
Hope someone can suggest any next step to nudge the HDMI inputs to work on video 6 & 7
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