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D* HR20 topic - Page 131  

post #3901 of 4542
I've had my HR20-700 (new from DTV) about a month now. I noticed that the unit starts recording shows about a minute late. Is there a way to set the clock in the unit to the correct time? Thanks
post #3902 of 4542
Quote:
Originally Posted by Sony 34XBR2 View Post

I've had my HR20-700 (new from DTV) about a month now. I noticed that the unit starts recording shows about a minute late. Is there a way to set the clock in the unit to the correct time? Thanks

Mine too. Anyone know the fix?
post #3903 of 4542
You can't change the clock, but you can negative pad the program.
Go to your guide, find the show, hit info, record series (or show) and then go to start time and change it to 1min early.

I went in the other room to verify this and noticed my trusty HR20 had failed to record the Today show with Bruce this morning. It said it could not read the access card!
Thankfully, I have redundant systems and the upstairs one got it, but it is on a much smaller TV with no surround
post #3904 of 4542
Quote:
Originally Posted by keenan View Post

What's the average normal temperature these boxes should run at?

I believe that it has a fan that kicks on at 127 degrees. If it is hotter than that then you may have a problem. Good luck.

Jay
post #3905 of 4542
Quote:
Originally Posted by jerndl View Post

I believe that it has a fan that kicks on at 127 degrees. If it is hotter than that then you may have a problem. Good luck.

Jay

The times I've checked it's always read 127 degrees. I'm guessing heat is probably not the problem then. In anycase, I put a laptop cooler on it, see what happens in the next few days.
post #3906 of 4542
I am about to order DTV, and get the HR20. Should I be requesting the HR20-100 or the HR20-700? Any differences or does on perform better?
post #3907 of 4542
Quote:
Originally Posted by protoboard View Post

I am about to order DTV, and get the HR20. Should I be requesting the HR20-100 or the HR20-700? Any differences or does on perform better?

When I called to order HR20s the other day, everytime I mentioned something about equipment like zinwell ms or bbc, they stopped me and said the installer will have everything you need. When I asked if it was possible to request a black HR20, he said no.

The -100 is most likely the one we'll receive (has both coaxial & optical audio outs). I doubt you can request one or the other when calling(-100 or -700). I plan to ask the instaler which model they are bringing when they call to confirm.
post #3908 of 4542
I just had my HR20 installed 2 weeks ago. My installer said that all they are using now is the -700.
He said that one is the newest and has the latest updates.
But...who knows if this was factual.
post #3909 of 4542
Quote:
Originally Posted by danmen View Post

You can't change the clock, but you can negative pad the program.
Go to your guide, find the show, hit info, record series (or show) and then go to start time and change it to 1min early.

I went in the other room to verify this and noticed my trusty HR20 had failed to record the Today show with Bruce this morning. It said it could not read the access card!
Thankfully, I have redundant systems and the upstairs one got it, but it is on a much smaller TV with no surround

I already know about starting the recording 1 minute earlier but then that fouls up earlier programing also. There has got to be some other cure for this problem.
post #3910 of 4542
Quote:
Originally Posted by obxdiver View Post

I just had my HR20 installed 2 weeks ago. My installer said that all they are using now is the -700.
He said that one is the newest and has the latest updates.
But...who knows if this was factual.

I probably won't know which model until they're here. We'll see on tues.
post #3911 of 4542
Quote:
Originally Posted by Tom in OH View Post

I probably won't know which model until they're here. We'll see on tues.

I seriously doubt the installer will have any clue which unit he/she has. I just walked out to the van and asked which one's he had. He did not even know there were two different types. I wanted a 100, we dug through the van and got one, he was cool about it, but don't be surprised if when you ask they don't know. For the record, the only real functional difference is the coaxial audio (in addition to) the optical out on the 100 (that's why I needed it).
The 700's get updates first - proabably why some installers consider it "newer" - the 100's get updates a few days later. The 700 has an internal RF antenna, whereas the 100 has an external. Oddly, the 700 has fewer reported issues with the RF Reception than the seemingly better designed 100

I am awaiting a replacement for one of my 100's - the access card reader has called it quits. I can reboot and watch for about 1hr, then it says my card is bad. I am glad I have another one in the house for backup.
post #3912 of 4542
Anyone watching this week's Greys Anatomy lose the last half of the show? I had no power outages and was watching another show while this was recording. No idea how this happened. Also, on the same show, did other folks get choppy video and audio dropouts throughout?
post #3913 of 4542
Quote:
Originally Posted by danmen View Post

I seriously doubt the installer will have any clue which unit he/she has. I just walked out to the van and asked which one's he had. He did not even know there were two different types. I wanted a 100, we dug through the van and got one, he was cool about it, but don't be surprised if when you ask they don't know. For the record, the only real functional difference is the coaxial audio (in addition to) the optical out on the 100 (that's why I needed it)..

good info... thx for posting.
post #3914 of 4542
Quote:
Originally Posted by Sony 34XBR2 View Post

I've had my HR20-700 (new from DTV) about a month now. I noticed that the unit starts recording shows about a minute late. Is there a way to set the clock in the unit to the correct time? Thanks

I have this problem too, but the delay is just a few seconds. My theory is that this represents the "travel time" of the signal to the satellite and down to my HR20.
post #3915 of 4542
Quote:
Originally Posted by danmen View Post

Anyone watching this week's Greys Anatomy lose the last half of the show? I had no power outages and was watching another show while this was recording. No idea how this happened. Also, on the same show, did other folks get choppy video and audio dropouts throughout?

Yes, me to.

My other older HR10-250 tivo worked fine.

So whats the cause here?
post #3916 of 4542
Quote:
Originally Posted by danmen View Post

Anyone watching this week's Greys Anatomy lose the last half of the show? I had no power outages and was watching another show while this was recording. No idea how this happened. Also, on the same show, did other folks get choppy video and audio dropouts throughout?

Mine recorded a good picture and sound, but it only recorded the first 32 minutes of the program for some reason.
post #3917 of 4542
Quote:
Originally Posted by UncD2000 View Post

I have this problem too, but the delay is just a few seconds. My theory is that this represents the "travel time" of the signal to the satellite and down to my HR20.

My theory is that the network is not starting shows at exactly the moment they are appearing on the guide. I never get the 1st few seconds of the Office. But they appear at the end of Earl
post #3918 of 4542
Cut and paste from the Directv.com Tech Forum regarding Grey's

think everyone with an HR20 had exactly the same problem. It seems to have been an error in the guide data that came from Tribune, it may even have been incorrect from ABC in the first instance.
People recording from the western feed three hours later did not have the problem, the guide data must have been different/correct. Some people reported problems with the OTA Eastern/Central feed also and if so the error must have been in the OTA guide data also.
post #3919 of 4542
Quote:
Originally Posted by danmen View Post

You can't change the clock, but you can negative pad the program.
Go to your guide, find the show, hit info, record series (or show) and then go to start time and change it to 1min early...

I had thought of that briefly, but rejected it. Other than the fact that it would require going into 48 season passes and making the adjustment one by one, that solution also would frequently create conflicts with other shows when two are being recorded in the previous time period.
Quote:
Originally Posted by UncD2000 View Post

I have this problem too, but the delay is just a few seconds. My theory is that this represents the "travel time" of the signal to the satellite and down to my HR20.

Maybe, but mine is longer than "a few seconds" (I'd say at least 30 seconds) and happens with OTA as well as satellite programming. And it never happened with my HR10.
post #3920 of 4542
Quote:
Originally Posted by danmen View Post

My theory is that the network is not starting shows at exactly the moment they are appearing on the guide...

Perhaps, but if so, it has suddenly become standard practice. It happens with all 4 major commercial networks and PBS, as well as the likes of SciFi, Comedy Central, BBCA, FX, Discovery HD Theater, etc.
post #3921 of 4542
Quote:
Originally Posted by jerndl View Post

I believe that it has a fan that kicks on at 127 degrees. If it is hotter than that then you may have a problem. Good luck.

Jay

Put an Antec lap top cooler on the HR20 and the temp reading dropped to 113. After sitting all night unused with cooler running, the reading is at 104 - ambient room temp overnight was been about 62 degrees. I was a little surprised it would be that effective, that's quite a drop. Too soon to tell if it will rectify the no image/audio start problem.
post #3922 of 4542
Quote:
Originally Posted by danmen View Post

Cut and paste from the Directv.com Tech Forum regarding Grey's

think everyone with an HR20 had exactly the same problem. It seems to have been an error in the guide data that came from Tribune, it may even have been incorrect from ABC in the first instance.
People recording from the western feed three hours later did not have the problem, the guide data must have been different/correct. Some people reported problems with the OTA Eastern/Central feed also and if so the error must have been in the OTA guide data also.

Does the HR20 get different guide data than, for instance, a DSR6000? My TiVo unit recorded Grey correctly.
post #3923 of 4542
It has to be an HR20 bug. Still using my hr10 as backup since I don't trust the HR20 as far as I can throw it. Both recording OTA, HR10 records it perfectly. HR20 does not. I wish DirecTV would stop the nonsense and get some real dvr software. Only had this thing (hr20-100) since Thursday morning and it screwed up Grey's, has locked up twice, and was completely unresponsive this morning when turning it on. It's running the latest stable release.

This is similar behavior I saw when they tried to replace a dead hr10-250 with an hr-20 earlier this year.
post #3924 of 4542
Why would there be such duplication of efforts on the TV Guide data? Obviously the HR20 is getting inferior (or at the very least - different) info that the Tivo users are reporting. Seems like a waste for there to be more than one different body putting out what should be identical information.
post #3925 of 4542
When I search for programs to record, I want to only search on the channels in the list of channels I've set up in Favorites. Instead, it's using All Channels. It would save me a few seconds if I didn't have to wade through all the Spanish language stations, shopping channels, or PPV -- and dammit, those few seconds are important!!

Also, when setting up a season pass, is there a way to change the defaults to "First Run" & "All Episodes" -- I use those settings every time, and it annoys me that I have to change from "Both" & "5 Episodes" every freaking time.
post #3926 of 4542
It's been a while since I did it but if I remember it correctly when you are on the screen where you change them hit "menu" and it will have set default on the list on the left. Someone please chime in if I'm wrong. They are supposedly working on the flaw in the search function to let you choose "channels I receive" instead of all channels.
post #3927 of 4542
Can anyone tell me if the HDMI and the Component outputs on the HR20 are both live at the same time? I seem to remember with some older equipment that you can use one output or the other, but not both at the same time. My unit is supposed to show up Wednesday with the installer, and I am trying to figure out how I am going to hook up the new unit into my system. I want to run the HDMI to my AVR, but would also like to run component directly to the TV, as an option for watching TV without powering up the AVR.
post #3928 of 4542
Quote:
Originally Posted by pixel dust View Post

Can anyone tell me if the HDMI and the Component outputs on the HR20 are both live at the same time? I seem to remember with some older equipment that you can use one output or the other, but not both at the same time. My unit is supposed to show up Wednesday with the installer, and I am trying to figure out how I am going to hook up the new unit into my system. I want to run the HDMI to my AVR, but would also like to run component directly to the TV, as an option for watching TV without powering up the AVR.

All outputs are live at the same time. I have my HDMI hooked up directly to my HDTV, and I'm running component to my receiver (no HDMI there, I need to upgrade) along with an toslink connection for audio.
post #3929 of 4542
Paul,
thanks! That helps me get prepped for when the installer gets here on Wednesday...although I will hook up the HR20 myself and let him worry about replacing the dish.

John
post #3930 of 4542
I use an S-Video and HDMI from the same HR20 to feed two tv's - it works fine.
Make sure you put the B-Band converters in to the back of the Sat In's on the HR20 then put your 2 coax lines into the B-Band converters if you are hooking it up yourself (The B-Band converters are in the box with the HR20.
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