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My Panny 600U is going back...need an Alternative?!  

post #1 of 29
Thread Starter 
To make a VERY long story short, my 42" PX600U is probably either going back to the store or being repo'ed by Panasonic who will pay me out. I have been working with Panasonic and my cable provider for 2 months now to try and resolve the issues with my HD tuner not being able to clearly tune in the off air HD feed that is provided by my cable company (Hybrid Off Air Antenna / QAM Satellite system). Panasonic told me that a supervisor will be contacting me to decide whether they will try another remedy or just refund my money.

FYI: The cable company has brought in (2) Set Top HD Tuners and (4) Non-Panasonic HDTV and they all tune the signal in great. One of them was a cheap Polaroid TV!

So, assuming I get a refund on my TV, I need to look into an alternative. What is a good alternative in the same price range as the 42PX600U? I like the Pioneers, but I am not up to speed on which is the comparable model. I got a great deal on my 600U, so this is going to cost me more money out of pocket, but I really don't wanna go over $3K.

Thanks
post #2 of 29
Quote:
I like the Pioneers, but I am not up to speed on which is the comparable model.
Take a look at the Pioneer 4270. I feel that it bests the Panasonic on almost every front. If you look around, you may be able to find a deal (I did).
post #3 of 29
Thread Starter 
anyone else?
post #4 of 29
Check the nec tread a few peeps there have the 42xr4 and love it.
post #5 of 29
Have you tried a different 600U.

Maybe your tuner is defective
post #6 of 29
Quote:
Originally Posted by cirob
Check the nec tread a few peeps there have the 42xr4 and love it.
Both the XR4 and the new Pio 4270 are excellent alternatives....
post #7 of 29
Quote:
Originally Posted by cirob
Check the nec tread a few peeps there have the 42xr4 and love it.
The NEC doesn't have a tuner, does it? In that case you won't have any tuner compatibility issues. :p

For the OP: What are your requirements as far as feature set; do you want to get the tuner, speakers, inputs, etc; similar to the Panny 600? If so I would second the Pio 42".
post #8 of 29
Thread Starter 
Quote:
Originally Posted by TopShelf17
Have you tried a different 600U.

Maybe your tuner is defective
Panasonic replaced my Tuner on Monday. There is a new firmware upgrade on the way that *may* fix my issue. I am crossing my fingers. As to what I want, Picture Quality is the number one thing. I dont need all the fancy speakers since my home theater is providing the sound. P-I-P and whatnot is a plus, but all I need is something that has a built in tuner, HDMI, an optical out, and has a good design to it looks wise. The price on the Pio 4270 is a bit higher than I wanted to go based on what I paid for the 600U, but I'll def. check it out. Best Buy has a 4271...is that the same thing? I dont see anything on Pioneer's website about a 4271.
post #9 of 29
I would say the Pioneer 4270/4271 (same thing but 4271 only at BB and has an extra limited remote) would be the most comparable to the 600U. Call a forum sponsor for a good price on the Pioneer.

Another alternative if you don't use CableCARD and don't need PIP/PAP is a 42PX60U for around $500 less than the 600U. Same PQ!

Rick
post #10 of 29
Thread Starter 
Quote:
Originally Posted by Rickw2
I would say the Pioneer 4270/4271 (same thing but 4271 only at BB and has an extra limited remote) would be the most comparable to the 600U. Call a forum sponsor for a good price on the Pioneer.

Another alternative if you don't use CableCARD and don't need PIP/PAP is a 42PX60U for around $500 less than the 600U. Same PQ!

Rick
Thanks for the info. I am concerned that the 60U will give me the some problem as they probably share the same tuner. The 4270 seems to be the one people like the most.

What is the big difference between the Pioneer Plasma's and Pioneer Elite other than the price. Are they really worth that much more?
post #11 of 29
I do not want to be the one to bring the bad news, but having worked with Panasonic for 8 years, I can tell you that getting them to fix something even after they promise can be like pulling teeth. See if you can replace the unit with a Pioneer PDP4270HD and if you purchase from one of the Pioneer authorized etailors you will come in less then the Panasonic you purchased.

If you need anything else at all please feel free to PM me.
post #12 of 29
Quote:
Originally Posted by plasmablondie
I do not want to be the one to bring the bad news, but having worked with Panasonic for 8 years, I can tell you that getting them to fix something even after they promise can be like pulling teeth. See if you can replace the unit with a Pioneer PDP4270HD and if you purchase from one of the Pioneer authorized etailors you will come in less then the Panasonic you purchased.

If you need anything else at all please feel free to PM me.
Does not appear to be the case, as "Panasonic replaced my Tuner on Monday." was indicated above. Appears Panny did it right! :rolleyes:
post #13 of 29
Quote:
Originally Posted by plasmablondie
I do not want to be the one to bring the bad news, but having worked with Panasonic for 8 years, I can tell you that getting them to fix something even after they promise can be like pulling teeth.
I've heard Panny is really trying to upgrade their consumer plasma support. Witness their new "Plasma Concierge" service.
post #14 of 29
Thread Starter 
Quote:
Originally Posted by Mike1117
I've heard Panny is really trying to upgrade their consumer plasma support. Witness their new "Plasma Concierge" service.
The conceirge service has been quite good. The problem is that Panny initially blamed my cable provider and my cable provider blamed Panny. After working with my cable provider, they have sufficiently proven to me that the problem is not their fault. My degree in Electrical Engineering agrees with them. We'll see how this new firmware works. They said the next next step is to escalate to field service rep who will coordinate Panny Engineers with my Cable company's engineers to resolve this...so they tell me..
post #15 of 29
I just bought the new hitachi 42hdt79 after hours of viewing and a side by side with the 60u and the pio, I picked the hitachi its picture was the best and it had 3 hdmi, 3 component, power swivel stand, a really good tuner as it turns out and a hd picture that was to die for. Just another alternative to throw in the mix :) My really only gripe with the panny is it is damn ugly, the pio and the hitachi are far more attractive tv's
post #16 of 29
I like the Hitachi 42HDT79, but the LG 42PC1DA at it's new price is very attractive, and probably has one of the best tuners on the market.
post #17 of 29
Thread Starter 
Quote:
Originally Posted by N8DOGG
My really only gripe with the panny is it is damn ugly, the pio and the hitachi are far more attractive tv's
I love the look of the 600U, but not the 60U. I'll have to check out the Hitatchi as well. I am staying away from LG. I know a lot of people like LG, but everyone I know that has owned an LG product other than a cell phone has had nothing but problems. The Pioneer looks to be the best alternative so far...
post #18 of 29
Thread Starter 
HaHA. The Panasonic Concierge just called me on a random courtesy call to see how I liked my TV. I asked her if she had bothered to check to see if I had an open case. She said No. I told her she hit a sore spot and explained my debaucle and gave her my case number. She was speechless and said someone would call me back...
post #19 of 29
call a forum sponsor and you could get the 42" pio for under your price-point.....heck for 12% more than your price point you can get the 50" pio!!!!
post #20 of 29
Thread Starter 
Thought I would update my situation:

- The SD Card reader doesnt work anymore
- When the TV powers on, it sometimes doesnt respond to ANY buttons other than the power and doesnt display anything (but its definitely on). I have to pull the power out of the wall first to fix it.

I am not happy with Panasonic and I have finally gotten the attention of one of their Service Managers....
post #21 of 29
Why didn't you just swap it out with another Panasonic? Did your great deal not let you do this? So you had problems with one unit and you are giving up on Panasonic Plasmas?
post #22 of 29
Thread Starter 
Quote:
Originally Posted by sd72667
Why didn't you just swap it out with another Panasonic? Did your great deal not let you do this? So you had problems with one unit and you are giving up on Panasonic Plasmas?
Its taken over 2 months to get to the bottom of this problem. First Panasonic blamed the cable company and then the cable company blamed Panasonic. I am past my return period. I also travel 4 days a week for work, so getting this issue resolved when I am only home for 1 business day a week didnt help. The Panasonic manager I spoke with said they will do whatever is needed to keep me a Panasonic customer. I am not giving up on Panasonic, but I dont have a problem jumping to a Pioneer if that means a quick fix. Both are suppose to be level on Picture Quality. I do wish Panasonics tuner would tune the HD and Cable channels at the same time, so I can access HD and non HD channels at the same time.
post #23 of 29
Quote:
Originally Posted by sd72667
Why didn't you just swap it out with another Panasonic? Did your great deal not let you do this? So you had problems with one unit and you are giving up on Panasonic Plasmas?
I'm not going to assume what you were thinking when you wrote this, but its rather rude don't you think? If you've had to go through warranty on a TV its not a fun experience, in fact its quite stressful. I was suprised th OP even responded.
post #24 of 29
:rolleyes: Was not meant to be rude. Simmer down oldcband. Most people that get "great deals" get what they pay for. I hope it turns out well for him.
post #25 of 29
Panasonic 9UK.
post #26 of 29
Thread Starter 
Quote:
Originally Posted by sd72667
:rolleyes: Was not meant to be rude. Simmer down oldcband. Most people that get "great deals" get what they pay for. I hope it turns out well for him.
My great deal was from Hi-Fi Buys matching the price I get through my firms access to the Panasonic Employee Purchase Program.
post #27 of 29
Circuit City also matched my Panasonic EPP price. Never heard of Hi-Fi Buys. I hope you get
everything worked out.
post #28 of 29
Off-topic: do you guys have the commercial models offered to you through the EPP? We do not, at least I dont see them listed in the EPP web. Is there way to get them ...maybe by calling?
post #29 of 29
Thread Starter 
Quote:
Originally Posted by sd72667
Circuit City also matched my Panasonic EPP price. Never heard of Hi-Fi Buys. I hope you get
everything worked out.
Hi-Fi Buys is owned by Tweeter, which has more national stores I think. We do not get access to commercial Plasma's through our EPP...at least not that I have seen
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