Sony SXRD problems

Originally Posted by maxwell sxrd

Hello I am new to this forum. Last January I purchased the Sony SXRD 50 inch KDS-R50XBR1, while very satisfied with the purchase originally. I have now encountered a problem with the unit. What has happened is the picture has gone to a more green in color. Adjusting the color has gone all the way to the extreme red range. This was done to at least have a somewhat normal picture color. I have contacted the local Sony repair shop, they came out to my house and verified that I do have a problem. They said that the "engine" was breaking down. While it will be repaired under the warranty Sony provides, I did not buy an extended warranty from Magnolia. Sorry for the long windedness, my question is: Has anyone else with this unit or the 60 inch encountered the same problem. If so does this appear to be a once in a life time or chronic situation.

Sincerely Maxwell SXRD

Originally Posted by wneslage

Max-
Not so good news...I too have the same Sony. I first encountered this problem with in 2 months of my purchase. Apparently I was the 1st to encounter this problem, as I got a "congratulations" from Sony repair! No, no prize, just several weeks of repair corresponding with Sony engineers from all over the Globe. They sent a replacement part that was NOT the same size as the original which caused more concerns from Sony repair, but after several more days and Overnight packages Sony said this was new "engine". Well, the picture did not look as good but local repair checked it twice and said it was within "parameters". Well now, 8 months later the same "Yellow/green" area is back, just in the lower right hand corner(upper right hand 1st time)! Local Sony repair has had the part on order for over a week but Sony has no parts in inventory, with no idea when part will be back in stock! I have spent several hours on phone with Sony, very courteous, but not helpful...I finally got an additional 3 MONTH EXTENSION ON MY WARRANTY...No not satisfactory. They want to wait till the part comes in and set repaired to discuss any further action! I am not going to settle for anything less than a FULL YEAR extension OR SET REPLACEMENT(Rep said it would have to be 4 times for that to happen)...I sense some kind of legal action, but my attorney will say it is not worth it BUT at $1100 to replace engine it kind of does to me!!! ANYONE ELSE HAVE ADVICE???? Thanks for reading...

Originally Posted by maxwell sxrd

Hello I am new to this forum. Last January I purchased the Sony SXRD 50 inch KDS-R50XBR1, while very satisfied with the purchase originally. I have now encountered a problem with the unit. What has happened is the picture has gone to a more green in color. Adjusting the color has gone all the way to the extreme red range. This was done to at least have a somewhat normal picture color. I have contacted the local Sony repair shop, they came out to my house and verified that I do have a problem. They said that the "engine" was breaking down. While it will be repaired under the warranty Sony provides, I did not buy an extended warranty from Magnolia. Sorry for the long windedness, my question is: Has anyone else with this unit or the 60 inch encountered the same problem. If so does this appear to be a once in a life time or chronic situation.

Sincerely Maxwell SXRD

Originally Posted by sourcery

If your green discoloration affects the entire screen, and especially affects darker, shadowed parts of the picture (in the same way anywhere on the screen,) then something has thrown your white balance out of proper adjustment. For pro mode only, you can fix that in the Advanced section under White Balance. This can also be fixed for all modes by a professional callibrator.

On the other hand, if only a particular region of the screen is ever affected, and the green is especially visible when the picture on that part of the screen is gray, smoke, cloud, sand, rock, sky, water or skin, then you have the "green blob" problem. In this case, your set is defective. If you have an extended warranty from the retailer, contact the retailer. Sometimes replacing one or both of the "optical block" or the "ASU/DSU board" fixes the problem--and sometimes it doesn't. If it doesn't, you should be offered a replacement set.

Originally Posted by mike60510

I have a similar problem where, as you describe, when I switch components to one with an HDMI cable, the entire screen goes green. Sony told me to get a new HDMI cable.

One thing that bothers me and I'd like to find a solution is that I need to cycle through all eight inputs to make any changes. I'd like to find out how to go "backwards" through the inputs so I can limit the number of inputs I have to cycle through. The owners manual does not include any information on how to "eliminate" or change the order of the inputs

Originally Posted by dasani20ox

the best TV now is the Mitsubishi. It has received the highest rating of any TV...EVER...by CNET.
http://reviews.cnet.com/4323-6531_7-...5.html?tag=dir


You should avoid the SXRD like the plague. The SXRD has a defective design in the light engine which results in a green hazey discoloration normally seen as a donut in the center of the screen, but can exist anywhere. The defect is called the green glob, or green blob. If you do a search on that term in this forum you will quickly come to the right decision.

I had two light engines replaced on my SXRD, before I researched and discovered the design defect. Then i was able to return the set and got something decent, the Mitsubishi 65831, the most highly rated TV ever!

Sony went to SXRD technology as a way to get the pixel lenses closer together to eliminate the screen door effect typical of LCOS. Unfortunately, the engineers forgot about tolerances, temperature effects and the physics of light called refraction. The pixel lense edges, in this defective design, will move in relation to each other due to many reasons, primarily temp expansion/contraction. When this distance is not controlled, the result is light refraction, or bending around these edges and splitting up the color components. The distortion is usually the shape of the chips heat sink which is a round attachment near the center, hence the round donut shaped distortion everyone usually sees.

100% of all SXRD have the defect. Some more pronounced then others. But over time, the Green Glob will ruin your picture. Doesnt matter if its XBR1 or XBR2, if it used SXRD, it has the GREEN GlOB.

Originally Posted by WaldorfSalad

Gee, well done on bringing back an 18+ month old thread. Some threads like this are better left to die (and preferably closed). No good will come of this.

Originally Posted by dasani20ox

the best TV now is the Mitsubishi. It has received the highest rating of any TV...EVER...by CNET.
http://reviews.cnet.com/4323-6531_7-...5.html?tag=dir


You should avoid the SXRD like the plague. The SXRD has a defective design in the light engine which results in a green hazey discoloration normally seen as a donut in the center of the screen, but can exist anywhere. The defect is called the green glob, or green blob. If you do a search on that term in this forum you will quickly come to the right decision.

I had two light engines replaced on my SXRD, before I researched and discovered the design defect. Then i was able to return the set and got something decent, the Mitsubishi 65831, the most highly rated TV ever!

Sony went to SXRD technology as a way to get the pixel lenses closer together to eliminate the screen door effect typical of LCOS. Unfortunately, the engineers forgot about tolerances, temperature effects and the physics of light called refraction. The pixel lense edges, in this defective design, will move in relation to each other due to many reasons, primarily temp expansion/contraction. When this distance is not controlled, the result is light refraction, or bending around these edges and splitting up the color components. The distortion is usually the shape of the chips heat sink which is a round attachment near the center, hence the round donut shaped distortion everyone usually sees.

100% of all SXRD have the defect. Some more pronounced then others. But over time, the Green Glob will ruin your picture. Doesnt matter if its XBR1 or XBR2, if it used SXRD, it has the GREEN GlOB.

Originally Posted by HappyFunBoater

I didn't even notice the year! So this Desani guy has been a right bastard for over a year and half! We should open this thread back up a year from now and see if he still said the same thing back in Jan 2007.

Originally Posted by BeachComber

well, good already became of it....it proved someone wasnt a troll

Originally Posted by BeachComber

He was right that the XBR2s had the problem - probably the first to state as such. I will give him credit where its due.