Was able to get an install date in a reasonable amount of time... though I've had a few bumps in the road in getting fully set up. I live in an apartment complex (MDU) and because of the shared dishes, must go through Qwest to get to Direct TV.
Snafu #1 was that Qwest scheduled DirectTV to come and do the install last Thursday. Unfortunately this was a mistake... since MDU (multiple dwelling unit) locations require Qwest's installers to do the work. So in the end I waited a half day at home for nothing. Called Qwest and was informed that they just made a mistake ("as we all do") and were sorry
But hey, I was in for some finacial accomadation for the inconveinience and a speedy resolution, right? Wrong. The next normally available install appointment and an apology was the best they could offer.
So yesterday the Qwest tech showed up and i was ready to go. Unfortunately the DirectTV CSR systems were "freezing" and I was told that they could put in an offline work order and that it would be processed within 72 hours... or try calling back in 20 min. I opted for the later, but the installer had to go (after assuring me everything would be fine). This was almost accurate as a quick call 20 min later had me up-and-running.
Snafu #2 was last night when I realized that wasn't getting HD locals. Spent some time troubleshooting with Qwest and DirectTV last night, but they had to roll a truck to resolve the issue. So here I sit, for the 3rd day out of the last 7.
Couple of q's for subscribers in the area... I should be expecting local HD (i.e., Lost on ABC) if we have a 5 lnb dish, right? I think the Nuggets played at home last night but didn't notice the game in HD. I have total choice extra + the NBA League Pass... should I expect home Nuggets games in HD?