Thanks for the link.... unfortunately this is an old version...
I own a mx3000 and a mx950... regularly purchased at an authorized dealer... major A/V retailer... with stores all over the country...
URC will not update the software for its customers... and forces them to go through their dealers for updates.... BUT... dealers will not give me the software or update my software not to breach their agreement with URC.
Conclusion: if you are a customer who wants to program its URC remotes, you are basically F....D.
This is the worst ever customer policy I have ever seen... the type that will drive company out of business for pure disregard of elementary customer service rules.
Who decently is going to drop $1000 to get a remote that they can not program? Worse, who will have to pay for programming services each time they want to add/remove a component in their system?
this is just insane...
I would be very cautious before advocating anyone to buy URC product... under these circumstances.
If you have a different experience with URC, I would love to hear from you.