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3 Red Rings?? READ THIS!

post #1 of 2515
Thread Starter 
Over on another forum they listed how to decipher what your Xbox360 is trying to tell you when you get the three rings of light. There is a code that will flash if you hold down the "Synch" button (White button near the memory slot) and press the DVD Eject button. You will notice the quadrant of lights illuminate and each time you press the eject button you will get a different code.

It breaks down to this:

All four lights illuminate = 0
One Light = 1
Two Lights = 2
Three Lights = 3

Example:

Turn on your "dead" xbox. Wait for the 3 red lights. Once you get them hold the "Synch" button and the eject button down simultaniously. All four lights flash. (0) Press the eject button again and only one light (1) press again and all four light up (0) press again and two lights (2). Error code is 0102. compare this code to the table below to find out what is wrong with your X360. Is it overheating? Power Cord? Hardware?

The Code I got is 0102 which means the computer does not know the problem as it is not hardware or heating or anything like that. Could be dust, loose solder or static! I use a can of compressed air and my X360 IS BACK!!!!!! I do not know for how long but I played last night for several hours and had not one Hiccup. This after a whole week of the dreaded RINGS OF DEATH!!

Here is the list ( Thank You to KILLTACULAR for posting this!!)

0001 power supply problem
0002 power supply problem
0003 (not yet known)
...
0010 over heating
0011 over heating
0012 over heating
0013 over heating
...
0020 (Not yet known, possibly overheating)
0021 (not yet known)
0022 GPU Error / GPU Overheating
...
0101 (not yet known)
0102 unknown error - literally means the console does not know what is wrong. Possibly a short or cold solder joint somewhere (2 reports of people repairing this, one was removing moisture build up inside the console, the other used a hot-air rework to reflow the BGA Ram chips)
...
0110 Memory Error / Memory Overheating
...
1003 Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
...
1010 Hard Drive Error, Can be caused buy a currupt or missing Eprom.
...
1013 (not yet known)
...
1020 (not yet known)
...
1022 AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
...
1030 (not yet known)

Good Luck!!

Gear mentioned in this thread:

post #2 of 2515
Thread Starter 
Here are some other codes they posted!!

=============================

Sections 1, 2, 3, and 4 are flashing red
- The AV cable cannot be detected



THINGS TO TRY

Make sure that the AV cable is correctly connected to the Xbox 360 console.
Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
=============================

Sections 1, 3, and 4 are flashing red
- General Hardware Failure



Check the secondary Error Code per the instructions in the section below

THINGS TO TRY

Try restarting the console.
If restarting the console does not resolve the behavior, follow these steps:
Turn the console off.
Unplug all the power and AV cables from the console.
Unplug the power cord from the wall socket.
Firmly reconnect all the cables.
Turn on the console.
If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
Also examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the RoL flash red.


=============================

Sections 1, and 3 are flashing red
- Overheating



THINGS TO TRY
Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.

PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:

Do not block any ventilation openings on the Xbox 360 console.
Do not put the Xbox 360 console on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.

DO NOT EVER PUT YOUR CONSOLE IN THE FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.


=============================

Section 4 is flashing red
- Hardware Failure



The Specific Type of hardware failure can be determined by the error code displayed on the screen.
If the screen is blank or you would like additional information follow the instructions for determining the secondary error code in the section below

E64: (not yet known)

E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.

E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error.

E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it

E71: (not yet known)

E73: (not yet known)

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)

E76: (not yet known)

E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
post #3 of 2515
Awesome post man. Thanks!
post #4 of 2515
this needs to be a sticky
post #5 of 2515
Thread Starter 
I was thinking the same. Hopefully, it stops some people from having to spend the extra $129 if the problem is something easier to fix.

Mark
post #6 of 2515
If this can be confirmed then I'll make it a sticky.
Let's just wait and see a bit first.

Thanks,

Kyser
post #7 of 2515
Thread Starter 
Quote:
Originally Posted by Kysersose View Post

If this can be confirmed then I'll make it a sticky.
Let's just wait and see a bit first.

Thanks,

Kyser

Here is the orignal thread from the other forum!

http://forum.teamxbox.com/showthread.php?t=454709

This works just like your PC which will beep error messages. Instead of the beep, youget the flashing lights.
post #8 of 2515
Replace the "Where to buy an Xbox 360" sticky with this one!!!
post #9 of 2515
Quote:
Originally Posted by WirelessGuru View Post

Replace the "Where to buy an Xbox 360" sticky with this one!!!

I won't replace it, it works FAR too well.

I'll add this one though...
post #10 of 2515
I got the 3 red rings and none of the above worked. Go figure I get error 0102 for hardward failure. Hope it works better for some of you guys.
post #11 of 2515
i got 4142 does anybody know what that is?
but the wierd thing is that they dont always come on. sometimes my xbox just works fine.
post #12 of 2515
Thread Starter 
Quote:
Originally Posted by -sweetness- View Post

i got 4142 does anybody know what that is?
but the wierd thing is that they dont always come on. sometimes my xbox just works fine.

I assume you mean 0102 as the four flashing lights is actually a 0.
post #13 of 2515
Quote:
Originally Posted by CMR View Post

I assume you mean 0102 as the four flashing lights is actually a 0.

oh i didnt know that thanks.
post #14 of 2515
0110 here - hopefully its RAM memory that overheated b/c I'm going to try to keep my hard drive when i return it to Costco.
post #15 of 2515
Thread Starter 
Quote:
Originally Posted by jamesmurray View Post

0110 here - hopefully its RAM memory that overheated b/c I'm going to try to keep my hard drive when i return it to Costco.

Costco let me return my X360 with the new hard drive from the replacement I purchased at the same time as the return. They were great (as always)
post #16 of 2515
Quote:
Originally Posted by -sweetness- View Post

oh i didnt know that thanks.

just recently happend to me too!!!

worked off and on for 2 weeks.... now its DEAD

had to send back into M$
post #17 of 2515
I feel your pain with the three red lights. I had it happen to me and had to send it into MS for a fix. It took them one week to pick up the xbox and another 1 1/2 weeks till I got it back. One week into playing my newly fixed Xbox it happend again. Just sent it back out....to say I'm mad is an understatment.
post #18 of 2515
Just tested mine out

0110-Memory error/overheating...
post #19 of 2515
here's a copy/paste from another thread here that i responded to, but this is relevant.

read this. here you can a detailed error code instead of just a ring of light. involves holding down the sync button and pressing eject.

http://forums.xbox-scene.com/index.php?showtopic=484726


then this,

http://forums.xbox-scene.com/index.php?showtopic=539063

within the second thread he talks about using a heatgun to heat up the solder joints on the BGA chips to get a better connection. seems the manufacturing process where they put these things through an 'oven' to solder the joints sucks. from what i'm reading the manufacturing process still hasn't been fixed.

here is a youtube video of the heat gun process, please read the thread first to understand what is going on..

http://www.youtube.com/watch?v=NYv6b7MndJk

also, look into whether your state legal code has, ' Implied Warranty of Merchantability '. You can pull this with MS to get around their $150 replacement fee garbage.

this heatgun fix is applicable to those with the 0102
post #20 of 2515
Quote:
Originally Posted by alucard_x View Post

also, look into whether your state legal code has, ' Implied Warranty of Merchantability '.

Alucard, Is there any site that we can visit to see whether our State code has "Implied Warranty of Merchantability" and how this can apply to the 360?

My state is Florida, and when I Google the phrase and "Florida" I can't find any specific language to indicate rather FL has an "Implied Warranty of Merchantability" code to protect consumers.

Can anyone point me in the right direction?
post #21 of 2515
Quote:
Originally Posted by Fripp View Post

Alucard, Is there any site that we can visit to see whether our State code has "Implied Warranty of Merchantability" and how this can apply to the 360?

My state is Florida, and when I Google the phrase and "Florida" I can't find any specific language to indicate rather FL has an "Implied Warranty of Merchantability" code to protect consumers.

Can anyone point me in the right direction?

http://www.leg.state.fl.us/Welcome/i...TOKEN=15335306
post #22 of 2515
Want to read the best thing in the world for unhappy 360 owners?!!?!?!?

CHECK THIS OUT!!!

http://blogs.mercurynews.com/aei/200...oft_dismi.html
post #23 of 2515
Wow. Now I hope my replacement inevitably breaks sooner rather than later.
post #24 of 2515
here is a youtube video of the heat gun process, please read the thread first to understand what is going on..



also, look into whether your state legal code has, ' Implied Warranty of Merchantability '. You can pull this with MS to get around their $150 replacement fee garbage.

this heatgun fix is applicable to those with the 0102[/quote]]



id jus like to say that this has worked for my 360 an i was showing a 1030 error after a good blast of the heat gun like in the video be it all back together an away she went again

so hope this helps some people an keep the the good work on here

be lucky
EA SNIP3D
post #25 of 2515
I have two XBOX 360s. I bought a core, then another that comes with the hard drive. I try to use the hard drive on the original one so that i dont have to make new profiles etc on the new one and i get E68. The hard drive works on the one it came with, just not the old 360... what do you think?
post #26 of 2515
I was getting the 3 rings error off and on until finally I unplugged all the wires and took out the hard drive. Also, sometimes I would turn it on and it wouldn't see any xbox live profiles despite having created one. I put back the hard drive and the wires and now thus far(knocks on wood) haven't had the 3 ring error again.
post #27 of 2515
I'd just like to thank CMR for posting this. Today my brother in law's 360 had the three ring error. Using this thread we correctly diagnosed a power supply problem. He used my power supply and it booted fine.
post #28 of 2515
well i had 2 360's give me the 3 RoL today and both gave me the E 71 code. called xbox and they told me it was a hardware problem. done the eject + synch method and got 1010 with and without the harddrive on it.
post #29 of 2515
Had the 3 rings last week, tried the trick and got a code of 1020 so sent it back in. Does anyone know how long they take to fix it? They would have received it last Friday.
post #30 of 2515
Quote:
Originally Posted by alougher View Post

Had the 3 rings last week, tried the trick and got a code of 1020 so sent it back in. Does anyone know how long they take to fix it? They would have received it last Friday.

It was slightly less than a week turnaround for me; if I start counting the day they received it. They didn't fix my original, but replaced it with an entirely new unit! Kudos to MS!

My original was manufactured 11/14/2005 (purchased on 01/01/2006).

The replacement has a 04/2006 mfg. date.
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