Originally Posted by videobruce
Five years ago this would of costed 3-4 times what you paid. Anything can fail at anytime. It doesn't matter how much or littler you paid for it. It's mass produced by humans.
Glad Mits is going to take care of the problem, but I always have to laugh when I hear these comments. Especially; "I'll never but a xxxx again".
You are right, I was angry. I should have posted "I paid a lot of money for the TV and I should not have to pay for a major failure/design flaw after only 13 months of use. Any company can build a product that has an unknown flaw. But none of that matters anymore.Mitsubishi is covering the Light Engine at no cost to me.
I consider this good customer service.
I will remember this when I purchase other electronic equipment in the future.
I really love this set and its features.
It has the most accurate color and sharpest picture of any set that I could compare it to at the time.
It has some REALLY cool features that I have not seen built into many other sets.
1> PerfectColor and PerfectTint that provides 6 colors to adjust for each instead of the standard RGB or Tint slider. It also saves all audio/video/color/tint settings independently for each input you use.
2> Netcommand that gives the TV (not the TV remote) full control over my A/V devices via firewire, HDMI and or I/R (Even older devices). When I turn on my TV, it turns on my reciever and switches its input. When I change the input to DVD, it turns on the DVD player, swicthes the Receiver to DVD and I am ready to go.
I can use the TV remote or the Dish remote and all the devices stay in sync.
It's basically one button power control and source selection from either remote.MY WIFE LOVES THIS!!!
3> The ability to connect a firewire DVCR compatible device and turn the TV into a DVR. I use my 9 year old G3 iMac (With a new big HD and the free DVCR software from Apple). So when my wife is hogging all 3 tuners in the Dish DVR. I can activate the TV Guide built into the TV and schedule the TV to record an over the air HD broadcast to the MAC (Even when watching other sources). The TV controls the MAC via Firewire!!!! And the TV remote has DVR controls. It's my own secret personal DVR!!! And yes, the old iMac captures the HD Video and Audio streams without any hicups, sync problems or quality loss. All you need is a MAC with a firewire port and cable, OS x 10.x or higher and download the free firewire development kit from apple that contains the free sample DVCR application. And yes, you can then play it on a PC or burn to DVD/Blue Ray.
Did I mention, I love my WD-73732!