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TiVo Series 3 - "Official" Thread - Page 110

post #3271 of 6251
11/3/07 at 10:25am
Quote:
Originally Posted by hookbill View Post

Firmware issue, no. Bad slot? Could be.

Looks like you'll be doing an exchange. Have you had to exchange already in the past?

A bad slot doesn't make since to me. Why would all the other channels work but not those on a bad slot?

I have not had to exchange in the past. I am in the process of transferring my recordings to my computer right now. My appointment is next Saturday. I will try to exchange my box at Best Buy that morning (or should I do it earlier?). I hope my cablecard install goes better this time than when I first got my S3.

I am worried about the install since they will be installing my old cards and not "fresh" ones. TiVo said it shouldn't be an issue. I hope not.

FYI - I do appreciate the help.
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post #3272 of 6251
11/3/07 at 10:33am
Quote:
Originally Posted by Nickff View Post

FYI - I do appreciate the help.

Doesn't sound like I've been much help. You're right, if other channels are coming in then why not that one.

It so strange how some people can get good service from their cable company and others can't. Even within my own area the type of service you get for the S3 really depends on where your guys are coming from. It seems that some service supervisors run a tight ship and others could care less.
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post #3273 of 6251
11/3/07 at 1:44pm
Is it a pain the rear to swap TiVo service to a new S3?
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post #3274 of 6251
11/3/07 at 3:05pm
Quote:
Originally Posted by Nickff View Post

Is it a pain the rear to swap TiVo service to a new S3?

No.

Just login to the web site and swap your service number.
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post #3275 of 6251
11/3/07 at 3:25pm
One of the things many people who have had the cable company DVR and swithced to TiVo complain about is there is no disk space meter. Well, if you click here you can actually get an app that will show you your disk space remaining along with a whole bunch of other nifty things.

Granted you have to look at your computer to view this, but hey....it's better then guessing.

You will need your Media Access Key to set this up. The name is Tivo.
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post #3276 of 6251
11/4/07 at 7:23am
Should both my Moto cablecards have the same firmware version?
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post #3277 of 6251
11/4/07 at 7:44am
Quote:
Originally Posted by Nickff View Post

Should both my Moto cablecards have the same firmware version?

Yes.
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post #3278 of 6251
11/4/07 at 7:56am
Quote:
Originally Posted by hookbill View Post


You will need your Media Access Key to set this up. The name is Tivo.

nice

when you enter the info for the password, the user name is tivo (no caps)

the media access key is your password (found in system info)
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post #3279 of 6251
11/4/07 at 8:11am
Quote:
Originally Posted by hookbill View Post

One of the things many people who have had the cable company DVR and swithced to TiVo complain about is there is no disk space meter....ou will need your Media Access Key to set this up. The name is Tivo.

Thanks for this !
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post #3280 of 6251
11/4/07 at 8:13am
Quote:
Originally Posted by markrubin View Post

nice

when you enter the info for the password, the user name is tivo (no caps)

the media access key is your password (found in system info)


Mark,

I just received a TiVo Series 3 for review for UAV and really like it thus far. My only problem is that my media access key isn't "available at this time" since the box upgraded to software version 9.1. Any idea what is wrong? I plan on calling my press rep with them on Monday, but wanted to test out some of the PC based stuff today.

Thanks.
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post #3281 of 6251
11/4/07 at 8:26am
Quote:
Originally Posted by Dave Vaughn View Post

Mark,

I just received a TiVo Series 3 for review for UAV and really like it thus far. My only problem is that my media access key isn't "available at this time" since the box upgraded to software version 9.1. Any idea what is wrong? I plan on calling my press rep with them on Monday, but wanted to test out some of the PC based stuff today.

Thanks.

I think you have to go to the tivo site and register your unit (not sure): I think you can then get the key info on line

there are a bunch of experts here: anyone else?

also note you need 9.2.J1 software (next upgrade) to do all the neat new stuff

Dave: this is an excellent unit: my favorite of all the boxes
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post #3282 of 6251
11/4/07 at 8:40am
Mark,

I agree...thus far the unit is awesome and a big upgrade over the Comcast DVR. I'll check and see if the 9.2.J1 software downloaded last night...I signed up on Monday for it. Thanks!
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post #3283 of 6251
11/4/07 at 8:41am
Yeah its the 9.2 for me that enabled the PC stuff you mentioned. Force a few connects to the tivo servers. then check sysinfo see if its pending a restart, if so restart the tivo.
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post #3284 of 6251
11/4/07 at 8:54am
Thanks...I'll give it a try.
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post #3285 of 6251
11/4/07 at 9:11am
Quote:
Originally Posted by markrubin View Post

I think you have to go to the tivo site and register your unit (not sure): I think you can then get the key info on line

there are a bunch of experts here: anyone else?

also note you need 9.2.J1 software (next upgrade) to do all the neat new stuff

Dave: this is an excellent unit: my favorite of all the boxes

You need to go to TiVo Central, Access My Account, makes sure you have everything checked off for transfers. On the page where your TiVo name and number appera in the right upper corner there is a link for "media access key". That has the number.

However until your TiVo receives this info as well it still won't work. If in your settings you don't see "meda access key" then you haven't received it yet, though I think it is in 9.1. If you do see it and it says it hasn't received this info force a call. It may take a bit, 15 minutes to an hour but that should do it.
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post #3286 of 6251
11/4/07 at 9:13am
Quote:
Originally Posted by markrubin View Post

nice

when you enter the info for the password, the user name is tivo (no caps)

the media access key is your password (found in system info)

Yes, I should have been more carefull. Thanks for correcting.
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post #3287 of 6251
11/4/07 at 10:52am
Having FINALLY bitten the bullet and ordered an S3 Tivo and it being in shipment, I am wondering about the broadband connection that is required for programming it from the Internet as well as perhaps downloading content.

In that regard, I have one coax for Comcast broadband Internet usage and a separate coax for broadband TV and am wondering which one should be connected to the TIVO for its use. I know that they both connect to the cable box and that the modem should be before any two-way splitters, but since I can run coax from either of the two broadband lines, I am wondering if one is better than another.

Thanks,

MikeSp
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post #3288 of 6251
11/4/07 at 1:28pm
Thread Starter 
Quote:
Originally Posted by MikeSp View Post

Having FINALLY bitten the bullet and ordered an S3 Tivo and it being in shipment, I am wondering about the broadband connection that is required for programming it from the Internet as well as perhaps downloading content.

In that regard, I have one coax for Comcast broadband Internet usage and a separate coax for broadband TV and am wondering which one should be connected to the TIVO for its use. I know that they both connect to the cable box and that the modem should be before any two-way splitters, but since I can run coax from either of the two broadband lines, I am wondering if one is better than another.

Thanks,

MikeSp

The broadband connection for the Tivo is done in one of two ways. You can plug a Tivo wireless adapter into the USB jack in the back of the Tivo, and it connects to your wireless network this way. The other choice is plugging an ethernet cable directly into the back of the Tivo. Personally, I would use the "TV" coax connection if possible to feed it the cable signal.
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post #3289 of 6251
11/4/07 at 2:26pm
Quote:
Originally Posted by hookbill View Post

You need to go to TiVo Central, Access My Account, makes sure you have everything checked off for transfers. On the page where your TiVo name and number appera in the right upper corner there is a link for "media access key". That has the number.

However until your TiVo receives this info as well it still won't work. If in your settings you don't see "meda access key" then you haven't received it yet, though I think it is in 9.1. If you do see it and it says it hasn't received this info force a call. It may take a bit, 15 minutes to an hour but that should do it.

Well, I have tried everything, but I can't get the Media Access Key off of the TiVo unit...it still says not available. At this point, I have to wait until tomorrow and talk to my contact at TiVo directly. I can't log onto the website because I am technically not paying for the service...they have me set up with a "free access" account for 90 days.
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post #3290 of 6251
11/4/07 at 2:58pm
Quote:
Originally Posted by Dave Vaughn View Post

they have me set up with a "free access" account for 90 days.

Huh, never heard of that. You probably have something different then most of us in your "account status". Maybe they are limiting what you are able to do.
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post #3291 of 6251
11/4/07 at 3:14pm
I would hope they aren't limiting me...they want a review of what the units capabilities are. I don't think it will look very good for them if I say, "I tried to test out the integration with my PC, but the company wouldn't allow me access to that feature so why don't you go ahead and buy one, try it out, then let me know!"
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post #3292 of 6251
11/4/07 at 7:51pm
hi all,

i just had my cable installed yesterday with my new series 3 tivo unit. everything is working great except for the obnoxious restarting that happens with my tivo unit. it will restart automatically even if i'm not doing anything with the remote or unit.

has anybody had any trouble or experience with this? i searched around the net a bit but did not see anything.

appreciate the help,
greg
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post #3293 of 6251
11/5/07 at 4:18am
Quote:
Originally Posted by gddenny View Post

hi all,

i just had my cable installed yesterday with my new series 3 tivo unit. everything is working great except for the obnoxious restarting that happens with my tivo unit. it will restart automatically even if i'm not doing anything with the remote or unit.

has anybody had any trouble or experience with this? i searched around the net a bit but did not see anything.

appreciate the help,
greg

When you say you had your cable installed do you mean cable cards? Did you use the unit prior to this without cards and have any problem?
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post #3294 of 6251
11/5/07 at 7:07am
Quote:
Originally Posted by hookbill View Post

When you say you had your cable installed do you mean cable cards? Did you use the unit prior to this without cards and have any problem?

sorry, let me be a bit more specific. i had two cablecards installed on saturday. the tivo unit is brand new - i also set it up that day and signed up for service. both cablecards seem to work fine - i can't seem to find any similiarity of what is going on each time it restarts. i have it plugged into a surge protector, but it is nearby two other components (dvd player and a/v receiver).
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post #3295 of 6251
11/5/07 at 7:20am
Quote:
Originally Posted by gddenny View Post

sorry, let me be a bit more specific. i had two cablecards installed on saturday. the tivo unit is brand new - i also set it up that day and signed up for service. both cablecards seem to work fine - i can't seem to find any similiarity of what is going on each time it restarts. i have it plugged into a surge protector, but it is nearby two other components (dvd player and a/v receiver).

Check the System Information screen. What software version do you have? And what is the internal temperature on your Tivo? I assume you do not have anything on top of the box or blocking the vents, as it will restart if it overheats.

You could have a defective unit. It happens.

I would sign up for the latest software @ http://www.tivo.com/priority/. If the problem continues after the software update, I would return it for another. You should not be seeing restarts, except during software updates.

I've had zero restarts on my TivoHD since July.
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post #3296 of 6251
11/5/07 at 7:26am
Quote:
Originally Posted by gddenny View Post

sorry, let me be a bit more specific. i had two cablecards installed on saturday. the tivo unit is brand new - i also set it up that day and signed up for service. both cablecards seem to work fine - i can't seem to find any similiarity of what is going on each time it restarts. i have it plugged into a surge protector, but it is nearby two other components (dvd player and a/v receiver).

The only time i've had mine restart was when I tried to download a video file to it that was out of spec from the PC Connection.. and then obviously for svc updates
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post #3297 of 6251
11/5/07 at 7:53am
Quote:
Originally Posted by bfdtv View Post

Check the System Information screen. What software version do you have? And what is the internal temperature on your Tivo? I assume you do not have anything on top of the box or blocking the vents, as it will restart if it overheats.

You could have a defective unit. It happens.

I would sign up for the latest software @ http://www.tivo.com/priority/. If the problem continues after the software update, I would return it for another. You should not be seeing restarts, except during software updates.

I've had zero restarts on my TivoHD since July.

I agree with all of the above, however since you did mention you had it plugged into a UPS you might want to see how it works plugged directly into the wall. I have mine in a UPS and it's never had a problem but just try that and if reboot continues, you need an exchange. Also get the latest software, but still that shouldn't cause it to reboot constantly.
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post #3298 of 6251
11/5/07 at 11:55am
i checked the software before i left the house and it was version 8.0. i'll try plugging it directly into the wall and see if that changes things.

thanks all!
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post #3299 of 6251
11/5/07 at 12:51pm
Quote:
Originally Posted by gddenny View Post

i checked the software before i left the house and it was version 8.0. i'll try plugging it directly into the wall and see if that changes things.

thanks all!

8.0 may be the problem. Didnt it have some toxic channel issues that caused reboots? Suggest you go to priority page and sign up for 9.2.j
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post #3300 of 6251
11/5/07 at 1:04pm
Quote:
Originally Posted by scsiraid View Post

8.0 may be the problem. Didnt it have some toxic channel issues that caused reboots? Suggest you go to priority page and sign up for 9.2.j

Man, you have some kind of memory. Yes, it did but if I remember correctly wasn't that primarily in the Southern California area?

In any case it is worth making sure the software is updated.
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