In my area they moved channel 40 to channel 186. I was informed of this by TiVo (Cspan2 which I watch, well, never). So I got to channel 186 and I have guide info but also something on the bottom of the screen that says "channel not available."
I take a look at the diagnostic screen and I see nothing. Zip. So I'm guessing this is a TiVo problem.
I reboot. It still doesn't work.
So I call TiVo CS.
I get the Christmas greeting that they are busier then normal (surprise) and that it may take a while. A new menu option is available for TiVo's that are HD. I select that.
Bingo, CSR on the line just that quick. I tell him what's going on and the diagnostic info that I don't see. He sends me to channels to see if it's selected. I'm thinking "idiot that's the first thing I did." So I tell him it is. He then says "repeat guided setup" and I say yeah, OK thinking that ain't gonna fix this.
He tells me to stand by for the survay and for his trouble I slam him.
I then repeat guided set up. And wouldn't you know it fixed the problem. And I slammed the poor dude.
I feel like....subject line.