Originally Posted by therealjustin
I am ready to throw my 8240HDC out the window! Navigator was installed late last night and already I can't stand it.
Navigator is awful! The menus are nicer looking sure, but at the expensive of content real estate. You can only see 4-5 letters of the show instead of the whole title like before.
When using the program guide I no longer have the ability to select which day I want to browse by using the "B" button. I now have to calculate in my head how many days away a certain day is and press that number on the remote followed by an arrow key. Seriously? How is this easier?
Also, when I fast forward or rewind it never plays from the scene on screen. Say when you fast forward through commercials and hit play when you see your show on screen. Navigator starts playing about 10 seconds before that so you still get half the commercial! Navigator is also slower than the old SARA software. I am seeing 1-2 second delays between input and action on screen.
Was this garbage even tested outside the company?
I don't think you'll get too many arguments here that there is some wasted real estate in the screen layout... that said, I have heard many times from friends and neighbors that they like the "clean, uncluttered" layout. Those folks are all decidedly casual users, have no clue that this forum exists, and probably represent the vast majority of TWC customers better than any of us here do.
As others have already pointed out, there are dedicated  buttons on the newer TW issued remote controls, which don't require any mental calculations. Personally, I used them until I learned of the [# of Days] [Left/Right] trick here on this forum, which I found to be a much faster way of moving around in the guide (especially if you have one of the slower boxes). It also allowed me to remove two unnecessary buttons from my Harmony remote layout, helping to streamline that. I suggest that you request a newer (Synergy 5 or equiv) remote from TW, or if you have a programmable remote just add the Day buttons (they are in the standard Harmony database for the SA DVRs.)
The 4250/8240/8300HDC series of boxes are the oldest OCAP boxes in the inventory... they were rushed out when the FCC mandated separable security several years ago. The newest production runs of them seem to do better, speed-wise, than earlier production dates... but the latest OCAP models (46/86xxxHDC or Samsung 3xxxx) have no problem running ODN. Also, the even older 8300HD (no "C") boxes run a different (non-Java based) version of Navigator (MDN) and have no speed issues, either. Most Navigator systems have 8640HDC or Samsung 3090/3270 DVRs available... if your system doesn't have them already, it is likely they will have at least one of those models available soon. A major advantage to most of the newer models is that they have 320GB drives (3090s exist with both 160 and 320GB drives... all 8640 and 3270 seem to have 320GB drives).
The FF/REW offset is a "feature"... some love it, some don't. It's purpose is to compensate for reaction times. Problem is that different folks have different reaction speeds, so its a compromise. If you happen to be someone with extremely quick response times, maybe the backroll is too much. Again, its probably just about right for most folks. The latest issue of the MDN version of Navigator has user accessible settings to adjust or defeat this. Also, if your HDC box is running ODN 3.1.x, there is a little quirk to it... the box responds to the RELEASE of the Play button, not the press of it. In addition to normal reaction times, this adds the time of the actual press/release action to the equation (some people try to press harder/longer to compensate, which only makes it worse). The workaround is to press and hold the Play button as you approach the end of the commercial (you can hold it for the entire commercial if you wish), then release the Play button at the appropriate time. ODN 3.2 changes this to a more conventional behavior (responds to the Press action).
Objectively, I can't think of a good reason to defend the way ODN 3.1 worked in this regard, but I can tell you that all I've ever had is ODN boxes and was very used to working it with the reversed Play button behavior. Subjectively, I HATED it when when the behavior was "corrected"... it took me at least several weeks to unlearn it when ODN 3.2 was pushed to my boxes. Some things are not necessarily better or worse... just different. We are all creatures of habit that take a while to adapt to new things, whether they are objectively better or not.