Originally Posted by mfogarty5
Well after 3 hours, my SignatureHome installation is complete. There were two techs and I asked them a lot of questions. Even though I had good signal strength, they ran a second cable("drop" in the lingo?) from the amp at the street to the box on the side of the house. They said that for the SignatureHome installations the internet/phone is on one line into the house and the tv is on a second line. We'll see how long it takes TWC to come out and bury that second line.
The multi-room DVR works as advertised so far. I had 2 8300HDs with MDN and the differences I have noticed so far are
1. The fonts are different
2. The 8642 and/or ODN is slower to react to buttons pressed on the remote than the 8300HD MDN.
3. Yea full program descriptions!
I don't have an eSata drive and don't really need one now that I have a combined 1TB of storage between the 2 DVRs.
I setup the MyServices account so that I can program the DVR via the internet and/or smartphone, but it isn't working yet.
I will continue to search for ODN/MDN differences as well as any new features.
As for the internet I was able to get 43Mbps down and 5Mbps up wired and in the mid 30s down and 5 up wirelessly. They said it is hard to get 50 down, but that the 5 up is pretty consistent. We got the modem working with my Apple Time Capsule once I set the Time Capsule in bridge mode.
We had our number ported from at&t and I simply find it amazing that the tech can make a phone call and 1 minute later my phone number went from the phone company to the cable company. If you step back for a minute and think about it, it really is unbelievable. The techs also made sure the digital phone worked with my alarm system.
11 techs in Charlotte have been trained to implement the SignatureHome service. I asked them if they had been busy and they said that someone who works for Microsoft got it and afterwards sent out an email to everyone and as a result they have been very busy.
All in all I'm happy so far and TWC is getting about $70 more a month out of me.