AVS › AVS Forum › HDTV › HDTV Recorders › Time Warner Cable Navigator
New Posts  All Forums:Forum Nav:

Time Warner Cable Navigator - Page 490

post #14671 of 18142
Quote:
Originally Posted by Satch Man View Post

Thanks for the heads-up Justin and Boothmaster! When you get your new version number, if you can, change the signature in your profile so we can all see you have been updated. Did any of you get a phone call from TWC about the Navigator update?

Jack

I did not get any phone calls or email or anything. When i turned the dvr on this morning it went to channel 01 instead of what it was on when i turned it off so i knew that meant either an update or power failure etc... so i checked the diag page, hoping for an update to fix the horrible speed issues, but it seems more cosmetic, didn't get a real change to test it out though.
post #14672 of 18142
Quote:
Originally Posted by BenJF3 View Post

For you guys - we are usually 6 months to a year later which is inexcusable. Hopefully if this version does get deployed, we see it right away and it fixes the multitude of issues we are having.

Looks like CNY is going first this time!

Quote:
Originally Posted by therealjustin View Post

My Samsung 3270 received a major update last night that took approx. 30 minutes to complete. It first displayed a CableCARD update that took about 10 minutes and then a Navigator update took place which lasted about 20 minutes.


I don't know how to check which version of Navigator I have now but they did ad a few new features including DVR compensation(woohoo!) and new 3D support which means nothing to me. Nothing else appears to be different.


Justin in Oneida, NY

Quote:
Originally Posted by boothmaster View Post

I also received the update on my 8300C. It moved the "press select for enhancements" down to were mdns is on the channel bar. Speed seems the same. I didn't get a chance to see if this brought 4x ff. I did notice you can change the dvr compensation rate, not sure if that was there before.

I believe the version was 4.1.04 or something like that. Sorry i can't be more specific until i get home from work.
post #14673 of 18142
Navigator Update And Other Future Plans for TWC

The preliminary reports are that all the features from the new version of MDN 3.0, just released are on the ODN 4.1 data set:

DVR Compensation (This controls how far you want the DVR to go back when coming out of RR or FF has settings that can be adjusted.)

Guide Filtering: Brings up Show Favorite Channels Only, Show Subscribed Channels Only, Show HD Channels Only, Show PPV Channels Only. Preliminary reports are you must press Guide twice to activate. But at this time, the filtering is only available during a search. Kind of dumb, but better than nothing.

Possible 4x FF on the boxes. I know that some divisions have it, others do not in MDN 3.0. Not sure about ODN 4.1. For those that have the 4x FF, it has been reported that the 15 minute look ahead by holding down the FF arrow has been dropped.

Favorite Channels comes back in a big way! Pressing FAV either takes you from channel to channel like previous versions, or brings up a sub-menu where you can view and adjust all your favorites in a list. This can be changed in settings.

You may or may not have the following in ODN 4.1:

The ability to have Navigator record only to an HD channel, which can be changed in settings. And a setting that adjust the channel banner's lamination. These are two things that TWC is/was working on. I don't know if they made this release or not. But if not, it is supposedly coming.

The ultimate goal for TWC is going to be to take the features that are in the boxes and move them to a "Virtual Cloud" server. They want this to be used for things like back-up data for DVR's and the channels to which you subscribe. What this means is that when you box craps out, the shows/settings of your account would be stored in this "Cloud" and you would be able to get them out of the network when you got a new box.

This is going to allow Navigator to do more things without hardware restrictions, And since the biggest problem that customers have is the boxes dying, this is a great idea! Think of it like "My Services" expanded. The long term goal is to move everything to a virtual cloud environment through a fiber optic network where everything that you subscribe to, such as Digital Cable, Road Runner, and Digital Phone, will be in the cloud. When this happens, all STB boxes and DVR's will be a thing of the past. This long term goal is several years away, but it is what TWC wants to do to improve the quality of its video services on cable.

Jack
post #14674 of 18142
Well, what a surprise I found when I turned on my box tonight! ODN 4.1.0_6!!!

Initial impressions:

- the Guide Stretch bug appears to have been fixed!

- The Enhanced Menu has been moved onto the Banner (mimicking MDN)

- 4X FFW!

- Seem to be a bit faster with better response, but still has Guide Lag which MDN doesn't

- Have not noticed any audio stutter on my 4642HDC so hopefully it's taken care of (not fixed, still an issue on non-DVR boxes)

- Noticed a behind the scenes update for 2D/3D functionality as well


I'm glad to see that TWC is rolling out updates in a timely fashion and hope to see future improvements.

I was really, really, hoping for a Guide Filter - but it seems we will have to wait for it. I haven't had a chance to really run it through it's paces yet, but the update seems to move things in the right direction.
post #14675 of 18142
Quote:
Originally Posted by BenJF3 View Post

Well, what a surprise I found when I turned on my box tonight! ODN 4.1.0_6!!!

Initial impressions:

- the Guide Stretch bug appears to have been fixed!

- The Enhanced Menu has been moved onto the Banner (mimicking MDN)

- 4X FFW!

- Seem to be a bit faster with better response, but still has Guide Lag which MDN doesn't

- Have not noticed any audio stutter on my 4642HDC so hopefully it's taken care of

- Noticed a behind the scenes update for 2D/3D functionality as well


I'm glad to see that TWC is rolling out updates in a timely fashion and hope to see future improvements.

I was really, really, hoping for a Guide Filter - but it seems we will have to wait for it. I haven't had a chance to really run it through it's paces yet, but the update seems to move things in the right direction.

Congrats Ben on your "New Gator!" So when you press the "Guide Button" twice, there is no filtering? That might be coming later. MDN has this feature in their latest update 3.0. But I am glad that your speed is quicker!!! I hope you get consistently reliable recordings!

Jack
post #14676 of 18142
Quote:
Originally Posted by Satch Man View Post

For those that have the 4x FF, it has been reported that the 15 minute look ahead by holding down the FF arrow has been dropped.

Well... THAT's NFG. I never felt that 4x FF was missing but, OK, if you've got it, fine. Giving up the 15 minute jump to get it... that scores a big 10 on the suck-o-meter. THAT I use all the time.
post #14677 of 18142
Quote:
Originally Posted by jcalabria View Post

Well... THAT's NFG. I never felt that 4x FF was missing but, OK, if you've got it, fine. Giving up the 15 minute jump to get it... that scores a big 10 on the suck-o-meter. THAT I use all the time.

Of course that came from someone who just got MDN 3.0. (As ODN 4.1 has just been released.) Don't know if that option is still in ODN 4.1 We will be getting more information in the coming days, weeks, and months as the ODN 4.1 build populates. I think there are still some MDN boxes/divisions that don't have 3.0, but soon should.

Jack
post #14678 of 18142
I will check on 15 Min Skip next time I watch a recorded program. Also, sad to report that the audio stutter is still present. I'm going to try some different cables and such. Another noted worthless waste of space is that the info baner now has Tribune Media Services written in it for the guide info.
post #14679 of 18142
Quote:
Originally Posted by BenJF3 View Post

I will check on 15 Min Skip next time I watch a recorded program. Also, sad to report that the audio stutter is still present. I'm going to try some different cables and such. Another noted worthless waste of space is that the info banner now has Tribune Media Services written in it for the guide info.

Yup,

MDN 3.0 has that stupid Tribune crap too! You know Ben, now that you have the update, I agree, you should try Component Cables. Make sure that your Audio and Video settings match up if you switch. You MIGHT get a faster Gator too with Component!

I have heard of customers with Audio problems with Navigator over HDMI-rare, but its in the field. They switched to Component Cable, made the necessary settings adjustments in Navigator and the problems went away. Their boxes were more responsive too with Component over HDMI!!! Post if you change to Component Cables. Make sure they are good component cables! And any handshaking problems went away as well. TWC has somewhat improved the boxes with their HDMI reliability, but it's still very touchy and sensitive.

Ben, I think a switch to Component Cable might just close up the small problem gaps that you are still having. I am anxious to see if that helps you!

Jack
post #14680 of 18142
You know what else I'm interested in knowing if anyone tries it - Does 4.1 add eSATA support? I really don't have time to mess with it right now - hell, I've barely had time to run 4.1 through it's paces - but I'm sure people would like to know.

I may try component, but I don't feel like rewiring my bedroom wall mount right now. I went with the HDMI in there for simplicity. I will try them at some point and report back.
post #14681 of 18142
Is there a way to reboot an 8642 using some combo of front panel switches? My wife has a hard time unplugging and re-plugging the power cord on the back. Thanks
post #14682 of 18142
Quote:
Originally Posted by ncmikey View Post
Is there a way to reboot an 8642 using some combo of front panel switches? My wife has a hard time unplugging and re-plugging the power cord on the back. Thanks
Yes, you can access the "Master" Service menu by holding VOL+, VOL- and INFO on the set top for 5 seconds. From that menu, you will see an option for Reboot.

I posted more info about this Menu awhile back, as well as a Service Document I obtained detailing it. HERE is the link to that post.
post #14683 of 18142
Quote:
Originally Posted by BenJF3 View Post

Yes, you can access the "Master" Service menu by holding VOL+, VOL- and INFO on the set top for 5 seconds. From that menu, you will see an option for Reboot.

I posted more info about this Menu awhile back, as well as a Service Document I obtained detailing it. HERE is the link to that post.

Thanks for the info ...
post #14684 of 18142
The 15 minute skip feature still works for me. Just press the FF or RR buttons twice just as before to get to 2X speed and then hold it down to skip forward or backward. It doesn't work for me when I go to 3X and then hold it down.

The 4X FF is very nice, especially for longer shows or movies. The program guide also seems a little bit faster.

I tried using the select+down button but that did not work so I just went to channel 1997 instead. I have ODN 4.1.0_6.
post #14685 of 18142
New ODN "Gater" questions for ODN 4.1?

1.) Do you get expanding options when pressing Settings and going to Select to set up Favorite Channels? The new MDN 3.0 has a prompt in settings that allows for Favorites to show up in a pop-up menu, or by going from channel to channel when the FAV button is pressed? This can be changed in Favorite Channel settings if ODN has it.

2.) Some report that MDN 3.0 still only goes out 3x. Maybe this is a division thing? The same with some claiming that MDN 3.0 dropped the 15-minute jump ahead.

3.) MDN 3.0 has temporary guide filtering when the guide button is pressed twice when the screen shows no guide graphics. Users can filter by HD channels, Subscribed Channels, Favorite Channels or PPV. (or set All Channels.) This can only be done during the searching for shows, When exiting after using the filter, it goes back to all channels again. Is this in ODN 4.1? If this did not make 4.1 maybe TWC is looking to improve on the filter for the next release of ODN.

Post any other updates or known differences between MDN 3.0 and ODN 4.1.

Jack
post #14686 of 18142
Quote:
Originally Posted by Satch Man View Post

New ODN "Gater" questions for ODN 4.1?

1.) Do you get expanding options when pressing Settings and going to Select to set up Favorite Channels? The new MDN 3.0 has a prompt in settings that allows for Favorites to show up in a pop-up menu, or by going from channel to channel when the FAV button is pressed? This can be changed in Favorite Channel settings if ODN has it.

No, The Favorites Menu has nothing in it and remains a pretty worthless feature. This was the first thing I checked as I was really hoping for the Auto HD option.

Quote:
Originally Posted by Satch Man View Post

2.) Some report that MDN 3.0 still only goes out 3x. Maybe this is a division thing? The same with some claiming that MDN 3.0 dropped the 15-minute jump ahead.

Can't confirm. My father was the last person I know that had an 8300HD running MDN. He ditched his DVR service and now has two ODN boxes.

Quote:
Originally Posted by Satch Man View Post

3.) MDN 3.0 has temporary guide filtering when the guide button is pressed twice when the screen shows no guide graphics. Users can filter by HD channels, Subscribed Channels, Favorite Channels or PPV. (or set All Channels.) This can only be done during the searching for shows, When exiting after using the filter, it goes back to all channels again. Is this in ODN 4.1? If this did not make 4.1 maybe TWC is looking to improve on the filter for the next release of ODN.

No Guide Filter of any kind in ODN 4.1. I wish they would just drop the Favorites list and implement the Auto HD and All Sub Filters.


Quote:
Originally Posted by Satch Man View Post

Post any other updates or known differences between MDN 3.0 and ODN 4.1.

Jack

Will do
post #14687 of 18142
I'm a relatively recent convert from MDN to ODN. In addition to most everything ODN seems to do more poorly than MDN...... I find that if I schedule a one-time program and need to cancel a multiply-repeated Series recording, ODN seems to interpret the Cancel as meaning I'm not interested in that particular episode and don't want the STB to record it.
I have yet to experience the box picking up a later showing, and always have to manually find and set it to record. Does anyone else experience this, or am I doing something totally wrong here? Thanks.

Dayton, OH/8240HDC/ODN 4.0.2_4
post #14688 of 18142
My parents just changed thier box and got a Cisco 8640 box...

What a piece of garbage,its so slow its not funny!!
post #14689 of 18142
Quote:
Originally Posted by Dude111 View Post

My parents just changed thier box and got a Cisco 8640 box...

What a piece of garbage,its so slow its not funny!!

I have an 8640HDC and agree that the programmers need to work out the speed issues. The hardware is more than capable of running software applications. If you have 4.1, you should have noticed a slight speed bump - but the guide still lags pages at a time. I may be adding Whole Home soon which would give me an 8642HDC, so I will report on that should I get into it.

Also - What is your location/division? What version of Navigator are you running?
post #14690 of 18142
Quote:
Originally Posted by BenJF3 View Post

You know what else I'm interested in knowing if anyone tries it - Does 4.1 add eSATA support?

I don't understand you question. eSATA works now with 4.0.

Or did you mean does eSATA STILL work with 4.1?
post #14691 of 18142
Quote:
Originally Posted by BenJF3
Also - What is your location/division? What version of Navigator are you running?
Northeast Division and im unsure what version of Crapigator it is.. (Ill have to look)
post #14692 of 18142
New Features and Updates For Navigator Versions ODN/MDN-UPDATED FROM ABOVE

DVR Compensation (This controls how far you want the DVR to go back when coming out of RR or FF has settings that can be adjusted.) On both ODN 4.1 and MDN 3.0. Great feature!

Guide Filtering: (MDN 3.0 only at this time-not in ODN) Brings up Show Favorite Channels Only, Show Subscribed Channels Only, Show HD Channels Only, Show PPV Channels Only. Preliminary reports are you must press Guide twice to activate. But at this time, the filtering is only available during a search. Kind of dumb, but better than nothing.

4x Fast-Forward: Added to ODN 4.1 some MDN 3.0 boxes have it and some do not, reasons why are unknown at this time.

Embedded Menus in Channel Banner: In both ODN 4.1 and MDN 3.0 (instead of the pop-up when channel changing previously.) This looks more polished and professional.

Favorite Channels comes back in a big way! (MDN 3.0 only at this time, not yet in ODN.) Pressing FAV either takes you from channel to channel like previous versions, or brings up a sub-menu where you can view and adjust all your favorites in a list. This can be changed in settings.

Future Navigator Plans Being Developed:

The ability to have Navigator record only to an HD channel, which can be changed in settings. And a setting that adjust the channel banner's lamination. These are two things that TWC is/was working on. I don't know if they made this release or not. But if not, it is supposedly coming.

The ultimate goal for TWC is going to be to take the features that are in the boxes and move them to a "Virtual Cloud" server. They want this to be used for things like back-up data for DVR's and the channels to which you subscribe. What this means is that when you box craps out, the shows/settings of your account would be stored in this "Cloud" and you would be able to get them out of the network when you got a new box.

This is going to allow Navigator to do more things without hardware restrictions, And since the biggest problem that customers have is the boxes dying, this is a great idea! Think of it like "My Services" expanded. The long term goal is to move everything to a virtual cloud environment through a fiber optic network where everything that you subscribe to, such as Digital Cable, Road Runner, and Digital Phone, will be in the cloud. When this happens, all STB boxes and DVR's will be a thing of the past. This long term goal is several years away, but it is what TWC wants to do to improve the quality of its video services on cable.

Jack
post #14693 of 18142
Quote:
Originally Posted by phousley View Post

I don't understand you question. eSATA works now with 4.0.

Or did you mean does eSATA STILL work with 4.1?

eSATA had been spotty on all versions of ODN, so I was wondering if the latest version fixes it. Of course, with drive swap being relatively straight forward, eSATA really isn't that big of an issue to me anymore.
post #14694 of 18142
Quote:
Originally Posted by BenJF3 View Post

Well, what a surprise I found when I turned on my box tonight! ODN 4.1.0_6!!!

Initial impressions:

- the Guide Stretch bug appears to have been fixed!

- The Enhanced Menu has been moved onto the Banner (mimicking MDN)

- 4X FFW!

- Seem to be a bit faster with better response, but still has Guide Lag which MDN doesn't

- Have not noticed any audio stutter on my 4642HDC so hopefully it's taken care of (not fixed, still an issue on non-DVR boxes)

- Noticed a behind the scenes update for 2D/3D functionality as well


I'm glad to see that TWC is rolling out updates in a timely fashion and hope to see future improvements.

I was really, really, hoping for a Guide Filter - but it seems we will have to wait for it. I haven't had a chance to really run it through it's paces yet, but the update seems to move things in the right direction.

Sup Ben?

What are your current circumstances of Guide Lag? Now on my ODN 4.0.24, the scroll seems to be OK. Not as fast as MDN but tolerable. The Time Grid's Program Description stays in the show in the left-hand corner as you move through the grid and does not change until you release the button?

I have the above instance, which I think is by design. (Needs a speed bump like you said.) OR-

Do you mean that when you move through the guide, the little indicator lags behind and it takes about 1-2 seconds to catch up? I don't have that problem too much. Sometimes it might hiccup for a second or two in scrolling, but my speed is not too bad.

But you're right. MDN always changed the right-hand description right away as you scrolled and Power Speed Mode just flew by! (Holding down the right-arrow or Page+/- Key would really go fast on MDN.)

If the FCC had not mandated those Integrated Cable Cards, I'll bet that ODN would be just as fast, if not faster than MDN!

Jack
post #14695 of 18142
Quote:
Originally Posted by Satch Man View Post
Sup Ben?

What are your current circumstances of Guide Lag? Now on my ODN 4.0.24, the scroll seems to be OK. Not as fast as ODN but tolerable. The Time Grid's Program Description stays in the show in the left-hand corner as you move through the grid and does not change until you release the button?

I have the above instance, which I think is by design. (Needs a speed bump like you said.) OR-

Do you mean that when you move through the guide, the little indicator lags behind and it takes about 1-2 seconds to catch up? I don't have that problem too much. Sometimes it might hiccup for a second or two in scrolling, but my speed is not too bad.

But you're right. MDN always changed the right-hand description right away as you scrolled and Power Speed Mode just flew by! (Holding down the right-arrow or Page+/- Key would really go fast on MDN.)

If the FCC had not mandated those Integrated Cable Cards, I'll bet that ODN would be just as fast, if not faster than MDN!

Jack
4.0 used to be both. It would skip as you scrolled as well as not catch up in the description box. 4.1 seems to scroll a little smoother (still blanks out completely if you hold a button down, but not that big a deal). My issue is that the Info box on the top left doesn't keep with what channel is selected in the grid. MDN always had the channel as I scrolled the guide, but ODN holds the current channel and about two seconds after I stop scrolling catches up and displays the right channel info. Sometimes during scrolling it will populate with a channel I passed, so I don't think it's intentional.

I'm happy to see continued improvement with this and the more I research other guides, the more I see issues with the hardware integration as well (other cable ops using their own or partnered software). I agree the the CableCard mandate was a totally useless mandate which had only negative impact on the industry. It was meant to open the door to third party manufacturers and all it did was cripple the current hardware. Great Government Intervention!

So, now that we have 4.1 and it's slightly improved - here is my wish list for the next release in desired order.

1) Guide Filter (a MUST HAVE)

2) Fix the Dump To Live in the DVR - SARA used to fall back to the DVR List when you exercised the end options (Save, Delete, etc.). Navigator still drops you out of the list upon delete and you then have to go back into list and hunt for the next episode.

3) Allow setting to lock the DVR List - kind of a spinoff of the above. The should add a setting like SARA had to allow the DVR List to be sorted by either date or title and locked as such so I don't have to go through 3 steps to get back to where I was. Make the DVR List default to the next show in the list after I finish the current one.

4) Speed Boost - I can live with the current speed that 4.1 gives me, but it could be better. However, I'd rather see convenience features over a minuscule speed bump.

5) Keyword Search - again, not super important, but a viable and usable feature I'd personally like to have.

6) Is just a bonus feature that would be nice, but I have zero expectation of ever getting. A 16x9 hi-Res guide for set top boxes that support it. Basically all the Cisco (for our division) 4600/8600 Series are capable of displaying a 16x9 Guide. However, with the Guide Stretch bug now fixed I can do without it.

I'd still like to see a way to back up Series Recordings and set top options to transfer to new hardware. All the above said, I'm glad to at least see that Navigator is being worked on.

PS: They need a Remote DVR App for Smartphones

UPDATE:

It appears the update to 4.1 has disabled Remote DVR service. On our local thread, a sub was asking if anyone else was having issues with it. He contacted TWC and they told him his "signal levels were low" (big suprise there!) and set up a service call. However, I checked it out this morning and both via my Smartphone and My Services account, I cannot access Remote DVR.
post #14696 of 18142
Quote:
Originally Posted by BenJF3 View Post

4.0 used to be both. It would skip as you scrolled as well as not catch up in the description box. 4.1 seems to scroll a little smoother (still blanks out completely if you hold a button down, but not that big a deal). My issue is that the Info box on the top left doesn't keep with what channel is selected in the grid. MDN always had the channel as I scrolled the guide, but ODN holds the current channel and about two seconds after I stop scrolling catches up and displays the right channel info. Sometimes during scrolling it will populate with a channel I passed, so I don't think it's intentional.

I'm happy to see continued improvement with this and the more I research other guides, the more I see issues with the hardware integration as well (other cable ops using their own or partnered software). I agree the the CableCard mandate was a totally useless mandate which had only negative impact on the industry. It was meant to open the door to third party manufacturers and all it did was cripple the current hardware. Great Government Intervention!

So, now that we have 4.1 and it's slightly improved - here is my wish list for the next release in desired order.

1) Guide Filter (a MUST HAVE)

2) Fix the Dump To Live in the DVR - SARA used to fall back to the DVR List when you exercised the end options (Save, Delete, etc.). Navigator still drops you out of the list upon delete and you then have to go back into list and hunt for the next episode.

3) Allow setting to lock the DVR List - kind of a spinoff of the above. The should add a setting like SARA had to allow the DVR List to be sorted by either date or title and locked as such so I don't have to go through 3 steps to get back to where I was. Make the DVR List default to the next show in the list after I finish the current one.

4) Speed Boost - I can live with the current speed that 4.1 gives me, but it could be better. However, I'd rather see convenience features over a minuscule speed bump.

5) Keyword Search - again, not super important, but a viable and usable feature I'd personally like to have.

6) Is just a bonus feature that would be nice, but I have zero expectation of ever getting. A 16x9 hi-Res guide for set top boxes that support it. Basically all the Cisco (for our division) 4600/8600 Series are capable of displaying a 16x9 Guide. However, with the Guide Stretch bug now fixed I can do without it.

I'd still like to see a way to back up Series Recordings and set top options to transfer to new hardware. All the above said, I'm glad to at least see that Navigator is being worked on.

PS: They need a Remote DVR App for Smartphones

UPDATE:

It appears the update to 4.1 has disabled Remote DVR service. On our local thread, a sub was asking if anyone else was having issues with it. He contacted TWC and they told him his "signal levels were low" (big suprise there!) and set up a service call. However, I checked it out this morning and both via my Smartphone and My Services account, I cannot access Remote DVR.

Thanks Ben,

Post when you hear from your local thread, or from your experience yourself that Remote DVR Manager has been fixed.

Jack
post #14697 of 18142
Quote:
Originally Posted by Satch Man View Post

Thanks Ben,

Post when you hear from your local thread, or from your experience yourself that Remote DVR Manager has been fixed.

Jack

At least 3 reports that Remote DVR is broken via the latest Navigator update. Probably not as many reports because it's a limited use feature.
post #14698 of 18142
Quote:
Originally Posted by BenJF3 View Post

At least 3 reports that Remote DVR is broken via the latest Navigator update. Probably not as many reports because it's a limited use feature.

Thanks Ben,

Everyone with this issue should call TWC to report. Ben, did you call? I don't know what Rome/Syracuse NY has for DVR Manager FAQ, but if you don't want to call, there might be a feedback form for Remote DVR Manager in the FAQ. Here in Wisconsin, they are quick to respond to Remote DVR Manager inquiries. (Probably because it's their new toy.) Anyone with trouble, fill that out and just say "I can't get into Remote DVR Manager ever since the Navigator Guide update a few weeks ago." (ODN 4.1.06)

They will need to fix this before widespread roll-out of this Navigator update!

Jack
post #14699 of 18142
I intend to. I just didn't feel like waiting on hold this morning. I will call later tonight (off hours) when I can get through.
post #14700 of 18142
In regards to accessing Remote DVR Manager, and other "My Services", TW recently merged the login to My Services & PayXpress. This merger caused me all kinds of grief as the password "rules" for PayXpress were more stringent than they had been for MyServices. They did not provide any clear messages as to what was going on - I just could not log-in as if I didn't know my password. After talking quite some time (or trying to talk) with their CSRs in Costa Rica, I discovered that this was the problem. Ultimately, I got it to work after coming up with a new password that met their new "rules".

The reason that I bring this up is that there was no clear messages as to what was going on. I wonder if what you are associating with ODN 4.0 is really this problem. I have MDN 3.0 and after I got by this particular problem had no problem with the Remote DVR.
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: HDTV Recorders
AVS › AVS Forum › HDTV › HDTV Recorders › Time Warner Cable Navigator