Time Warner Cable Navigator - Page 520

I am no longer able to enter the diag screens -- neither the short version (Select/down arrow) nor the long (vol+/info). It's been this way for several weeks now. Tried rebooting today -- no change.

Anyone else experiencing this?

No problem here (also in Columbus). SA8340hdc with Nav 4.1.0_7.

Interesting that they didn't check all that before. When I had a service visit because of various anomolies, the first thing the tech found was my original installation wasn't properly grounded at the house, then ended up running a whole new line from the pole (underground this time - no ugly overhead cable line - yes!). Then he went into the house and changed out every old RG-59 run and cable I had left with RG-6...tested each existing RG-6 and ended up cutting off a few connectors and recrimping new ones on. This was on my RR internet line, and to 6 different TV runs scattered throughout my 2 story house. Took the two of us most of an afternoon to check/replace lines, but everything (signalwise) is totally up to snuff (inside the house anyway).

Here in NC TWC follows the power lines, underground power= underground cable, overhead=overhead. Always terminates near power meter so that it grounds to the power company ground spike.

Gator was strange last night,

I was watching a playback show using PIP, which I have never ever used and all of a sudden the box is about 30 seconds to 2 minutes behind on commands, than locks up. I waited and waited for the automatic reboot which never came after about 10 minutes. This was about 3am.

Than I held the power button in for about 10 seconds and the box did a warm reboot, but it did it like it was installing a new update, with a longer boot time and the added numbers on the display. Don't know if this is because:

1.) My box may still be in moderating mode because of the past channel problems I had.
2.) Navigator does not like PIP being used during playback.
3.) TWC is doing updates in my division for a new release of the guide.

Jack

You left out:

4.) all of the above
5.) none of the above

LMFAO!!!!! Classic!!!!

Jack

TWC Releases App to Stream Live TV on iPhone

This should be a massive WIN for them, but it won't work on my phone because I maintain a Jailbreak for the springboard and docking options! It should be of NO CONCERN OF TWC how I operate my device if I am paying them for the service. I'll have to look to the jailbreak community and see if there is a solution. Keep in mind that jailbreaking has been deemed legal.

Still a you problem. You soup up your car you can no longer use regular gas.

Completely wrong. This is corporate control telling you what you can and cannot use for fuel by dictating how they want you to use the device.

You can not reasonably expect anyone to provide for every variation/hack of an operating system. I least I hope not because I don't want my rates raised to pay for that effort.

The phone still runs iOS4.3.3 - it's just open. It probably actually cost TWC more to code for the variation to block it!

Which iPhone do you have? I have a Verizon iPhone 4, which runs iOS 5.01 and plays the TWC TV app just fine (downloaded it today).

Spoken like someone who has never laid down a line of code in his life.

+1

I never claimed to be a code expert, but common sense rules here. So, your telling me that ALL the other apps I'm running are coded for any variation of jailbreak. That is in essence what you are saying. Everything else runs fine - the TWC programmers likely had to specifically add code to detect and disable the app. I'm running all kinds of standard apps from the app store without out issue. This is a play by TWC to control content as most of the big media companies do/want to do. So be it, I can accept that they want to do it - I still think it's lame. It's not really Navigator related (although it does provide remote programming options), so I'll let it die here as to not hijack the thread.

Or maybe Apple had a say- no desire to look into it. Bottom line is the only legitimate complaint you would have with TWC is if the app did not work with an un-tampered with phone.

No, I get it and Apple may have pressured them. You are right that they basically only have to offer it on Apple's Release Software. I'd be interested to know if the DirecTV and Dish apps work on jailbroken devices. I'll take that conversation over to DBSTalk though.

It just seems stupid if TWC is doing this on their own. Once I upgrade my phone, I may have no choice. The untethered jailbreak for iOS5 on the 4S is proving difficult from the pros and it's really sad because they're are a ton of useful and great apps out there that Apple won't let into the App Store.

Can someone please remind me where the MDN version is listed in the diag menu? I haven't been in this thread in a while and TWC's recent downgrade got me reading again.

I get the same 33 page menu if I use SELECT and the DOWN ARROW or if I use SELECT and then INFO. On page 13 "Software Versions" the lines Res: and DAM: both have the following: 3.0.2-1-ptv (Red Cloud) May 10, 2011 and then a time that is slightly different for each one. Is that it?

TIA

I'm upgrading to WH-DVR on Tuesday. Currently have a single 8640HDC and really have no complaints with it, but it's obviously being swapped out. New setip will be 1 DVR and 2 receivers. As I recall, WH-DVR options are Cisco and Samsung? Is there another brand? Is there any reason I may want to see if the technician can give me one brand over the other?

TWC Charlotte subscriber here. In December, I (finally ) swapped my ancient SciAtl Explorer 8300HD box for a new Cisco 8742HDC unit. I have skimmed this thread and I don't think I've seen any other mentions of the 8742HDC box. Anybody else scoop one of these up lately??

It is extremely fast & responsive, and the (video) output seems to be of significantly higher quality than the old box. Mind you, the 8300 was six years old, but still...BIG improvements with the 8742.

Nope, but if it runs Navigator better I'll start asking. A speed increase would be nice!

My local TWC service center told me that the 8642 was strictly for their "whole house" subscribers (I see by your sig that you are one of these), and they offered the 8742 and the samsung boxes for non whole house people like me. So, not sure if they'll work for you.
Thanks for the reply, though!

My local TWC division (Milwaukee, Wisconsin) is only giving out the Samsungs 3272/Cisco 8642 for Multi-Room (a.k.a Whole House DVR and/or Signature Home only.) The Cisco 8742, when in my area will probably be handled the same way. Note if you get one, and are not a Whole House/Signature Home sub, TWC will have the MR function turned off by default, but consider yourself lucky to have 500GB's of storage with these models!

It seems that most people get the older, but most-given out SA-8300HDC, than on a case-by-case basis, if you are having problems with it, you can request a newer model box. (In my division.) My SA-8300HDC, although not as fast as my SA-8300HD is no where near as slow or unreliable as people have claimed it to be. Oh and that issue that I had for about 12 months with those 17 channels not coming in from time to time when a reboot just brought the problem back hours to days later was a faulty and corroded cable connector in the back of the box. Everything works fine since it has been replaced.

It took A YEAR to find out from TWC that this was a cable connection issue and not a cable box or node issue on the channels in question. I take the advice of two good techs from years ago. If your box is working well, keep it, because you don't know what you are going to get in an exchange, and a problem related to cable, may not be box related at all. (As in my case.)

The only reason for a newer model box IMO if your existing box is working good, would be if you do a lot of recording a need a bigger hard drive. (I don't.) The fastest box I had with Navigator was still the SA-8300 HD (no C) MDN model. ODN's new features have not been all that great to justify the speed sacrifice. But MDN is being phased-out.

For me at least, my SA-8300HDC is a bit slower, but not the S-L-O-W hardware that others have reported. That Cisco 8742 was first reported in Florida with Brighthouse Networks. Tech said it is a very rare box. Does the Cisco 8700 have Guide Lag? (Where when you scroll in the Time Grid-the program description in the left side of the window does not change until you release the button?) I have seen Guide Lag on ODN all the time. MDN, when it was faster, never did that.

Jack

Nope, not a whisper of lag in any functions. The box is synaptic-fast. It even has a "fourth gear" in the fast-forward and fast-reverse functions, whereas my old 8300 had only 3 speeds.
Again, ALL of the functions are noticeably faster and smoother: setting program and series recordings, guide navigation, forward/reverse, and even resuming from pause.
It's a terrific little unit. Emphasis on little - it is only 12" w x 9" d x 2.75" h.

Nice!

We got the 4x FF a while back. Wow! If it is as fast (or even faster) as the old non-C SA-8300, which I thought just SMOKED, that is going to be great!

Hopefully, reliability will continue to match the performance and speed of this model when released to more divisions.

The issue though is that TWC locals may only rent this box out to Multi-Room/Signature Home Subs.

Jack

I was told by the Brighthouse tech that the 8742HDC is the first new DVR that meets the new energy regs and that all the other Samsungs and Ciscos will be gradually phased out and replaced. Not only is it smaller,it has a fan that draws the air down through it. The good news is that the top is now warm instead of hot,the bad news is that the bottom is now hot instead of warm! I would not stack it on another component. It still requires the same ventilation space. I've had mine for a month now,works fine-no issues at all. Another question entirely;do you folks get rear channels on Spike(channel 1285 here)? My pre/pro displays Dolby Digital 2.1 only on that channel.


Hey Satch Man;I lived in Milwaukee (if I can still remember those days) 1969-1979. Went to UWM,lived on the east side and went to the first Summerfest and Brady st. festival! I managed all the Pacific Stereos before they folded! Good times,great town,just too damn cold for me!

LOL!!! Good memories for me Sofast as well!

Hope you are enjoying your new box! Sounds like you are! Cool!

Jack

Hey guys...just wanted to say - do continue to post your ideas here (and continue to make direct contact with TWC as well). As a TWC insider (not giving any more details about my position), I can tell you that posts here and elsewhere on the internet do have an impact and are read by people with very close ties to Navigator development.

Also, to give you an idea about the general attitude within TWC...

I can understand the frustration with ODN usability and features. I can also tell you that the "direction" of the company has shifted significantly starting around version 5.0 development. Flaws within ODN have been acknowledged, and the development has shifted to be more "customer-focused." You may think this should have been obvious, but it wasn't. It now is. There has very recently been an awakening to be "more like Apple" in terms of usability, features, and service.

Look for significant changes and feature improvements within ODN starting this year, 2012. As an insider, I am personally excited about the shift in direction.

Well, I'll take this with a grain of salt - However, if this is the case can any info be given on what we might actually see? Guide Filter? Better Whole Home DVR? HD GUI? Any of the things we've been discussing for the past year? I'm on the brink of scrapping TWC and would reconsider if we get a decent Guide without all the glitches.

Update: Have the workaround to use TWC TV app on jailbroken iPhones. I'm finding the app to be useful. I really like how I can see a continuous DVR list of what each room has simply by scrolling. It is proving useful in eliminating duplicate series setups. The live tv is nice and would really kick but if it could be used off the home network. Overall a solid app!