Time Warner Cable Navigator - Page 523

Originally Posted by UNCHeel

Interesting, the local office said there was a Cisco box and a Samsung box that they were giving out. Which would seem to mean that the 3272 is the only Samsung they are handing out around here. Of course since he thought it was a 320GB and not a 500GB he might be wrong about what types of boxes they have as well. I will have to check when I go back.

So its running 5.0.0_6 ODN. None of the lag that I had with the ODN box I tried about a year and a half ago. Stretched out menus are kind of stupid, instead of actually giving you more real estate to see more. Search is kind of cool compared to MDN. I will have to see if I can get by on 500GB. Otherwise..........maybe a heart transplant is in order.

Does anyone know where the IR "eye" is on the front of this thing. (Samsung 3272) Since I have two boxes in the same room the remote commands are activating both of them. I want to tape over it while I use the 8300.

Originally Posted by Satch Man

I don't have multi-room, so if someone knows exactly what you get, that would be a big help. You were lucky to get a 500GB box!!!! Very lucky, as most divisions do not give them out as single DVR's.

Jack

Originally Posted by Satch Man

You could take like three weeks to finish watching your recorded stuff on the MDN SA-8300, than just return it so they will take the charge off.

You could TRY to hook up your E-SATA drive to the Samsung 3272 just to see if it works. You must archive a lot of TV if you still need more than 500GB!

Jack

Originally Posted by sofast1

I live near St. Pete,Fl.(Bright House) I got a Cisco 8742(which is very good!) and my friend got a Samsung 3272. Neither of us has whole-house. All the dvrs except the 8742 have been discontinued because of the new energy regs,but I'm sure TWC/Bright House will keep recycling the old ones as long as they can...they're not paying your electric bill.

BTW,your dvr uses more electricity than a energy star rated 21 cu. ft. refrigerator! http://news.cnet.com/8301-31021_3-20...nergy-at-home/

Originally Posted by Satch Man

Is Samsung going to release an energy efficient DVR too? Like with the Cisco 8742? It's really a double-edged sword. If the ONLY energy reducing DVR according to sources is the 8742, but BHN/TWC does not want to give that out to single DVR users, expect the refurbs to go on for a long, long, LONG, time. Unless the companies make a regular energy efficient DVR for single-room subs.

I actually thought the the Samsung 3272 and the Cisco 8642, both whole house units, were also energy reducing models? But as stated, the cable company is not paying the electric bill, so they probably don't even care that much.

I mean, we have a TWC counter rep saying that the Cisco 3272, a whole house unit was only 320GB, when it is 500GB. All Whole House DVR's are 500GB, and probably the next models will be 1TB.

However, as we know, the agents often times don't know the differences between ODN and MDN software versions of TWC/BHN Navigator, and just assume that they are the same. As there are TWC/BHN reps working in offices, WHO DON'T EVEN KNOW WHAT NAVIGATOR IS, I could see them pushing out older boxes till they die a natural death. And if the local division office managers don't know about the boxes and features, the counter reps and CSR's aren't going to know either.

Jack

Originally Posted by UNCHeel

I have an idea. If the local office has a bunch of 3272s on hand, you guys can go to your office and get a 8300HDC and mail it to me. I will turn it in and swap it for a 3272 and mail that back to you.

Originally Posted by Satch Man

Is Samsung going to release an energy efficient DVR too? Like with the Cisco 8742? It's really a double-edged sword. If the ONLY energy reducing DVR according to sources is the 8742, but BHN/TWC does not want to give that out to single DVR users, expect the refurbs to go on for a long, long, LONG, time. Unless the companies make a regular energy efficient DVR for single-room subs.

I actually thought the the Samsung 3272 and the Cisco 8642, both whole house units, were also energy reducing models? But as stated, the cable company is not paying the electric bill, so they probably don't even care that much.

I mean, we have a TWC counter rep saying that the Cisco 3272, a whole house unit was only 320GB, when it is 500GB. All Whole House DVR's are 500GB, and probably the next models will be 1TB.

However, as we know, the agents often times don't know the differences between ODN and MDN software versions of TWC/BHN Navigator, and just assume that they are the same. As there are TWC/BHN reps working in offices, WHO DON'T EVEN KNOW WHAT NAVIGATOR IS, I could see them pushing out older boxes till they die a natural death. And if the local division office managers don't know about the boxes and features, the counter reps and CSR's aren't going to know either.

Jack

Originally Posted by BenJF3

Piss poor DVR Management once again results in a duplicate recording and missed recording. I really hope TWC is working on making Whole Home DVR more functional because this is happening WAY too much with multiple people scheduling recordings across two DVR's that can't see each others Series Lists. I can't even blame my wife because Navigator is so bug ridden, she just thinks it's not scheduling.

I record Holmes Inspection and she records Walking Dead Both at 9:00. Well, tonight I find no Holmes Inspection, but two instances of Walking Dead! She scheduled it on both DVR's. I can sometimes catch these using the new TWC TV app because this list shows all DVR's and if I see multiple listings, I'll delete them, but I am so sick of having to babysit the machine. Even the online DVR manager is crap for this because you can only see one DVR at a time. I should have virtually NO conflicts with 4 available tuners. Navigator is too stupid to see the same show recording on both to cancel one and allow the other by itself. I'm still finding SD material as well when an HD channel is available. I was putting off DirecTV because the lack of HD that TWC has, but I may have to take a harder look at it again. I could use a central 5 tuner unit and they offer one. Thing is, many of the issues I'm reporting to Time Warner get answered with a call back telling me I need a service call because the box didn't "pass tests". Really? They are chalking up obvious Navigator flaws to signal level snapshots. The weather has been damp and cold, so I haven't been under the crawl space to install my distribution panel and eliminate the mess TWC left so I could have fluctuations with signal. However, they are not the cause of these issues.

So, it remains that Navigator is TWC's Achilles Heel for me (and most others). I just really wish there was a way to contact the dev team when I report issues. The feedback form is obviously being read because I get and email or a callback, but it's by a person that doesn't understand the issues. It would be nice to have clear lines of communication to explain. I still can't believe we don't have a Guide Filter. This is such a simple thing as Parental Controls already exist.

Kind of stuck just tolerating it because no third party option has VOD or PPV access. Just hoping TWC gets a good release of Navigator out with a decent feature set. I am trying to get requests in for the 8742 as I hear it's much speedier with no Guide Lag.

Originally Posted by mrralan

I'm going to need to replace my unit. Which is the best one to get these days?

Originally Posted by e137811

My local TWC office gave me a Cisco 8742HD.

Originally Posted by Satch Man

I am "almost positive" that the counter guy gave you wrong info and that the Samsung 3272 is 500GB. There IS a rarer version of the Samsung, the 3090, and I believe that is 320GB. I heard reports of a very very small percent of Samsung 3090's have the 160GB hard drive.

The Samsung 3272, Cisco 8642, and the newest Cisco 8742 are Multi-room boxes. I believe they all come with a 500GB hard drive.

I think someone said on the Samsungs, you can see the amount of drive storage by looking through the vent cracks at the drive and it is on there.

Jack

Originally Posted by mvc753

Where in Charlotte are you? Which TWC office did you go to to get the 8742? I'm trying to hunt one down. Does anyone have any info about its non-DVR sibling, the 4742? I want to get one of those as well for my Signature Home setup.

Originally Posted by Satch Man

For DVR's.

The newest whole house models are the Cisco 8742 (really new and hard to get) and the Cisco 3272. The Cisco 8642 is a good box for Whole Home. But there are reports that the Samsung 3272 is faster. The new Cisco 8742 is REPORTED to be very fast with no guide lag.

These models are harder to get for single DVR subs, because many divisions give them out to Whole House and Signature Home subs only. Whole House DVR's all have 500GB's.

For non-whole huse DVR subs, the Samsung 3270 is good. There are some reports of conflict with HDMI sometimes with the box. But the Samsungs are faster than the Cisco's. You will generally get 320GB's with the newer boxees. I found out that the Samsung 3090 was a very good box, BUT Samsung discontinued it in favor of the 3270 series.

It should be noted that the Samsung 3270 and 3272 do not have PIP. This feature was removed by Samsung.

Cisco has a the Cisco 8642, which is faster than the widly distrubuted single-room SA-8300HDC. It has a bigger 320GB hard drive.

Have not had a non-DVR box for years, so can't comment too much on them. If you are a non-DVR subscriber, I would just get a Samsung over a Cisco box. They are faster.

Jack

Originally Posted by UNCHeel

Has anyone else just "lost" an upgraded version of the program search?

Last week I picked up a 3272 to replace my dying 8300HD. I haven't tried ODN in a while, was pleased to see it operate much faster than before. The other interesting thing was what I presumed was an upgraded search menu for ODN. It was a full screen black background, with categories listed down the left hand side. Once you drilled down to a show, you got an entire screen with a show description, an "album cover" picture of the show, and the menu for selecting recording options including a list of all channels that ran the show. I have been using the 8300 for the most part as I am trying to watch all my recorded shows before I return it. I used the 3272 today for the first time in a day or so and that search menu was gone, replaced by the old standard looking menu. WTF?

Originally Posted by Satch Man

For DVR's.

The newest whole house models are the Cisco 8742 (really new and hard to get) and the Cisco 3272. The Cisco 8642 is a good box for Whole Home. But there are reports that the Samsung 3272 is faster. The new Cisco 8742 is REPORTED to be very fast with no guide lag.

These models are harder to get for single DVR subs, because many divisions give them out to Whole House and Signature Home subs only. Whole House DVR's all have 500GB's.

For non-whole huse DVR subs, the Samsung 3270 is good. There are some reports of conflict with HDMI sometimes with the box. But the Samsungs are faster than the Cisco's. You will generally get 320GB's with the newer boxees. I found out that the Samsung 3090 was a very good box, BUT Samsung discontinued it in favor of the 3270 series.

It should be noted that the Samsung 3270 and 3272 do not have PIP. This feature was removed by Samsung.

Cisco has a the Cisco 8642, which is faster than the widly distrubuted single-room SA-8300HDC. It has a bigger 320GB hard drive.

Have not had a non-DVR box for years, so can't comment too much on them. If you are a non-DVR subscriber, I would just get a Samsung over a Cisco box. They are faster.

Jack

Originally Posted by mrralan


Do the Cisco boxes have the same power cord as the 8300HD?

Originally Posted by mrralan

Do the Cisco boxes have the same power cord as the 8300HD?

Originally Posted by kjpjr

Last night I set to record "Person of Interest" but it stopped after 30 minutes. My question is where can I find that episode?

Originally Posted by kjpjr

Last night I set to record "Person of Interest". I record it every week but last night it stopped after 30 minutes. The record set up is for an hour. My question is where can I find that episode? It is not on In Demand -- none of the PI shows are there. I can't find it anywhere on the net. Any help would be appreciated. Thanks IHTWC!!!!!!!

Originally Posted by bigbrain28

I would think you have the paid for right to view this show.

Originally Posted by Gary J

You would think so but does the copyright owner?