Time Warner Cable Navigator - Page 534

I was wondering why the data center didn't have measures to prevent this, such as UPS(s) as you say and backup generators.

My 8300HD was updated to MDN v3.1.0-15 (3.Dev) and it has been rebooting every 5-10 minutes . Hopefully they can fix this soon.

Unplug it from the wall for a few minutes and then plug it back in to instigate a hard reboot. It may have been corrupted during the update.

TWC San Diego fixed the reboots, so all is good.

TWC's Tribeca commercial shows a black VOD menu. This is likely the new black UI for ODN boxes.

Yes, I'll refer you to this post:

http://www.avsforum.com/avs-vb/showt...2#post21900502

It had that exact same color scheme.

Still shows only 5 channels and 1 1/2 hours,that what sucks the most.

On a 1080i TV, the one I have has to be the worst guide in existence. We get horribly truncated descriptions here too. Soo stupid and literally a waste of space.

You took the words right out of my mouth.

If you expand out to more channels and more time frame, than it gets too compressed and harder to see on TV's 32" and smaller. Ringing around text and color bleed over become more apparent.

One thing that I have been waiting for YEARS to get fixed in Navigator Ybsane, is the lack of ability for Navigator to display guide data without overlapping the text when there are more than 5 digits in the Channel ID field when doing a "B button" Show Search.

We have some channels that are abbreviated from 3-5 letters in the station identifier, say for example CBS or that network, or Food for Food Network and the description is fine. But we have OTHER channels with 6-7 identifiers and the text bunches together in show descriptions.

Like we have one of those shopping channels that I think is on must carry status, the Jewelry Network. And it the Time Grid, they show it like this:

Jewelry. If you search in the show list the channel has too many letters in the identifier, so the text overlaps.

If you have something like TWCMPOD, the text will over-lap in show descriptions, because Navigator's search parameters may cause text bunching if the show ID has more than five spaces in the channel field.

This is something that should have been fixed a long time ago, If the powers that be could get information out to local Navigator development managers to reduce their channel letters to no more than five digits, the text overlapping should stop. Is this going to be worked on for the new Navigator release?

I am in Milwaukee Wisconsin and we have a Theme-Based line up with HD channels in the 1000's and some stations that are text-overlapping. Interestingly enough, a relative of mine has an MDN box and I tested this with a couple of channels at his place and there was NO OVERLAP.

Why can't local divisions make the channel abbreviations short enough to fit in Show Search Descriptions? For instance:

Make Jewelry say Jewel?
Change TWCMPOD to MPOD? (we KNOW it's TWC........duh!)
Change ESPN2HD to ESN2HD?

These are just examples.

I want the new guide to fix this!

Jack

I've already encountered the previously mentioned issue with the Cisco 8742 not properly calculating the DVR space. I had 10-1/2 hours of HD programming and it read 25% full, which clearly was not correct since it should hold about 75 hours of HD. After a reboot (I love how fast this thing reboots compared to the SAs!), it initially stayed at 25%, but went to the correct 14% within a few minutes.

I had it happen the other day again.

Not true at all. Just look at the guide on Dish;8 channels and 3 hours, perfectly clear and more legible. Of course,they use the whole screen(duh!).

Well true to a point, we are not using Direct/Dish/Tivo Software, so from what the Navigator software can and can not do it is limited by what I mentioned having seeing it first hand.

I wish they would change the DVR List back to the way SARA did it across the bottom so you could see the whole title. Also, it's be nice to have it save the list preference like SARA so when you bring it up it's always by Title or Date. I also liked how SARA defaulted back to List after a recording ended whereas Navigator kicks you to live.

I can live with the way (number of channels/hours) that it displays at this time, but I can't understand WHY programmers don't take advantage of the extra 16x9 space?

Also, ybsane - this is a biggy - the de-interlacing glitch. The 8742 boxes display a jumbled mess sometimes at 480i. I hope they prioritize that fix as well.

There where a lot of good things in some of the old software, I would like to see around 8-color choices for the Guide/Menu to help with room enviroment and TV size for proper viewing. 480i glitch was duly noted on my feedack report. A double tap for the guide would be good, one for what is viewed currently and the second for full screen viewing to provide more channels and 3-4 hours of guide viewing.

And don't forget my issue above about the Overlapping text in B "Find Shows, searches on channels with like 6+ characters in the station identifier.

Jack

Remember when older Passport boxes had color change options? *sigh*

Oh yes!

There were four of them as I recall. But for me, I would rather see physical features and functions brought back, and NOT just for Signature Home and Multi-Room subs, but for everyone with TWC Navigator. If TWC adds multiple color schemes, I am afraid that they may refuse to add, or may take away a functionality to add it.

If memory is an issue for some features, just go with lighter versions of those features for the legacy SA boxes. Give TWC customers the functionality that Passport used to have in terms of feature sets across the board:

1.) For example, if the older boxes can't do Keyword Search by All, Title, Cast, or Sports Team, because of memory issues, just approach it so that the Keyboard can return Title Lists or Keywords when called up. That's it. Pure, simple, and uncluttered. That's really all the keyboard needs to do. Keep the other search options as bonuses for the boxes that can support the additional searches for Cast and Sports Team. The Keyboard should be able to return keywords in searches without the need for a cloud-based search.

2.) Have Navigator's tuners able to record shows one after the other in the time grid without the current conflicts where the only work around is to pad time to the first recording.

3.) Bring back Manual Recording so that Customers can have the option to record only part of a show.

These three things are the types of features that Passport used to do ten years ago that Navigator cannot today. After 1-3 are brought back, than you can do the cosmetic stuff like having multiple color schemes, Which yes, Passport could do. And it didn't even need a DVR to do the first two things on the list! That's right TWC, the lowest of the low for memory, the old Pioneer boxes could do Keyword Search. And tuner conflicts, and manual recording options were there on the old SA-8000? Yet Navigator can't do that stuff a decade later? Isn't this downward progress?

Jack

I got an update last night, TWC San Diego. Now I have 5.1.0_6. So it is spreading around the country.

Of course, it had to happen the one night I wanted to record the Jimmy Fallon show (Pres. Obama was guesting).

My Samsung boxes are now at ODN v5.1.0_6 and I've noticed that Guide Transparency is finally enabled in San Diego.

My Samsung boxes do not have DSG enabled which is needed for Enhanced Search.

Answers in red.

My old ReplayTV built in 2000 could handle it with no problem. I could even tell it to record anything in the future that met the search criteria. As a software professional, I can tell you it ain't no big deal. We did heavier stuff than this before our morning coffee.

No. Good call! In fact the Cloud based functionality is a good starting point which TWC can impliment other functions over time.

Jack

I also agree here. Passport could do better 10 years ago in features and reliability than Navigator can do today. I just don't see how this can be disputed. When you develop an OS "In House" to save money, as was the reason why TWC developed Navigator in the first place, the overall quality of the product suffers, and because of that, it takes three times as long to get things to work properly across a footprint. If TWC would have kept the Passport software, there would be a lot fewer complaints about customers DVR's not working and recording properly than there are today.

In an era where we could have had great Passport Software, we have just tolerable Navigator, because TWC wanted to "save money." We have overlapping text on some Navigator channels in the Search descriptions, (on some of the HD channels in the 1000's) because the developers can't consistently get all the data to line-properly. It looks very "amateurish", "home-grown," and "retarded." It only seems to be on the ODN boxes. But in this day and age, it shouldn't be there at all.

The thing is, I don't need all the advanced features, or cloud based search. All I am asking for is re-establishing the features that were on the Passport software. Passport was a very good quality guide. Navigator is very average. OK, let me put it another way, if next week, any of you could have Passport, Navigator, or the old SARA software put back on your boxes, what would you pick, and why?

For me, Passport. Searches were easier and information was better organized than Navigator because even in searching anything, it would be organized chronologically by Time. A small dot next to a show would tell you what was playing now. Keyword Searching was available and I had an old Pioneer 1000 box for years! And I don't recall very many freeze ups or problems, and this was in like 2002.

Passport was able to do more with less RAM and resources than Navigator can do today, even on the very old boxes. In TWC's defense, Navigator has worked pretty well here in Wisconsin on my SA-8300HDC. However, in 2012, shouldn't a higher standard be set than, "pretty well" for cable TV equipment and features?

Jack

Mine, too. Since Christmas, I've been running identical, very heavy recording schedules with lots of back-to-back and simultaneous recordings on both my 8640 and on my HDHR Prime/WMC7 setup. Neither setup has missed a recording yet, although the three tuner HDHR will handle some situations completely live while the 8640 must wait for a replay of show #3 to come around... but it always does just that, all on its own.

I NEVER adjust start/end times and NEVER pick specific showing times. I just let the boxes do their thing and they just seem to work. The only thing I pay any attention to in both machines is the series priority settings to ensure that that any show unable to be recorded due to conflict is one that will have a secondary showing available... generally this means that broadcast network programs are high priority while cable network programs are low priority.

SARA!!

1. It worked reliably!!
2. Could set recording manually
3. When finished watching a recorded program it would return to the list of recorded programs (most of our viewing is DVR'd programs, it makes most sense to return to the recorded list)
4. Did not screw around with resolution - It put out what the native program resolution was