Originally Posted by humdinger70
Speaking of Navigator, how's things in Lincoln, Nebraska these days? They were the first to get it and things were so bad, the citizens got outraged to the point of suing (or almost suing) Time-Warner Cable.
I remember that!
They were the first to get TWC's Navigator Guide, code name-"Titanic" because of all the problems with it. Lincoln Nebraska posters were some of the original OP's of this thread! And nobody, NOBODY had anything positive to say about it back than. The proof was that Lincoln rush-released it to ALL THE TWC boxes at once. And than, "Titanic Navigator" hit the icebergs. The citizens of Lincoln Nebraska held a town meeting to try to revoke TWC's cable franchising authority with the city. I remember listening to the meeting on line. The software was among the worst designed badly coded POS systems they had ever seen! And I remember there was a computer programing guy at the TWC meeting who had his own company, and he said, "If I had released a product as bad as TWC did with Navigator, I'd of been fired on the spot." This was in the fall of 2006.
Milwaukee was a test market about four months later and I was like "Oh......."FUDGE" LOL!" because I got one of those form letters telling how great "Crapigator" was, I still remember their selling point, "The New Navigator is a Superior Programing Guide Information System that is bi-directional in searching! You can go, left-right, up, and down. No other program guide works like this."
They pom-pomed the thing, I got a download notice in January, 2007. But thankfully my box did not download Navigator at that time. I found out through the grapevine that TWC Milwaukee management had suspended Navigator downloads for a year, around March or April 2007 because of the nationwide problems with the guide.
They started the roll-outs of Navigator by box-type around January of 2008, I found out the DVR's were last, We got Navigator in Mid May of 2008 and it was OK. But I like everyone else, except for a few fan-boys was disappointed that Passport had features that Navigator did not include and that the guide was slower and less responsive. Gradual improvements happened over the years in my division, bringing Navigator up to a GENEROUS C to C+, where Passport had always been an A. And for the last seven years, I have been waiting for Navigator to bring back what Passport used to have in terms of features, speed, and reliability. It's been that way ever since. A wait game.