Time Warner Cable Navigator - Page 537

Originally Posted by Satch Man

What is Navigator's Conflict Resolution Sequence Suppose to be?

Years ago, I or someone else asked this, and I can't remember the answer. Specifically, what is it's programmed order for conflict resolution and is this different for MDN/ODN?

In the list below, if two or more shows conflict for the same recorded time slot, what is Navigator's sequence of conflict resolution?

I thought it went something like this: (#1 is highest priority.)

1.) PPV or Video on Demand Purchased Event.
2.) PPV or VOD Movie
3.) One Time Recorded Series. (Search for instances of another time)
4.) Multiple Listings of the Same Series. (Search for instances of another) time
5.) If no other time available, record a series over an individual program
6.) Record individual program

Don't quote me on this priority list, however!

Jack

Originally Posted by jcalabria

Hi Jack...

For the most part, PPV and VOD programming is not recordable, but I believe that if a particular event/show is allowed to be recorded, it would be handled like any other single non-series recording, which... contrary to your list... would have priority over any series recording. Kind of makes sense that one-off shows have priority because you had to perform a specific and intentional action to add it.

Within series, the sole arbiter of conflicts is the priority list. Nothing else is taken into consideration, including the existence of secondary showings. Secondary showings are only a factor for shows that have already been bounced because they are outside the top two in priority for a given conflict. For example, if Shows A B & C (with priorities set in same order) all have premiere showings of an episode at 9pm on Thursday, A & B will get recorded and C will get bumped, even if B has additional showings and C does not. It only looks for additional showings for shows that have been bumped by priority. This is why it is so important to get your priority list organized correctly. Generally, broadcast networks should be at the top of the list and cable networks at the bottom. Just because Breaking Bad is your favorite show doesn't mean it should have the highest priority.

Originally Posted by Leedogg

this isn't related to Navigator to say, but can I exchange a 8640 to a 8742, without paying the whole house DVR price. Because I only have a single DVR in my house, and no other boxes.

Originally Posted by hikouka

well after a couple months, i'm still having my random recording problems, what started with just colbert report recording every ep when there were no new eps, now results in it recording every repeat ep labeled as 'new' (even though series manager is set to 'original time') and its starting to affect some of my other series
and a new twist, its started randomly recording shows i've never set to record, such as american chopper and others, in the past 12 hours i've had to delete at least a dozen shows it recorded almost continuously since yesterday afternoon, a whole bunch of some stupid bigfoot search shows and something else i dont remember.....
its currently recording 'auction kings' i've never recorded that show, and its not even showing up in the 'scheduled recordings' list(which is showing about 2 dozen upcoming recordings of mythbusters which i do have set to record NEW episodes only...), its just recording it all on its own

guess i'll be on the phone this afternoon with twc again seeing what happened with the trouble ticket they filed and said they'd call me back on (months ago, never heard a peep)

Originally Posted by Shotgun

I've been having the exact same problem, and I mean exactly. It's been getting worse over the last few weeks with the random recordings. At first it was just non-new episodes of shows I do have scheduled to record series of (new only of course). Then it was shows I used to record but haven't in a long time. But lately I've been getting completely random shows I know I've never scheduled to record.

Initially I thought perhaps it was due to schedule changes, as I've seen happen before. For example a show that I do have scheduled to record gets moved but the DVR still records that same channel and timeslot anyway. But after the overnight marathon of Bigfoot there's no way it's due to that. I also got the random records of Auction Kings and currently have 17 episodes of Mythbusters that will apparently be recording soon (even though I have that set to new only and even deleted and recreated the recording). Like everyone else, for the shows I don't have scheduled at all I can't even see them coming in the upcoming list. Although for shows like Mythbusters that I do have set to record it does show them in the list, thus how I know there's some marathon of that coming soon too. Haven't had any random Colbert recordings though; used to watch that show but don't have it set as a recording anymore. I did get that random American Chopper episode though. Oh and Man vs Wild is probably that other show you're thinking of, I had a random of that too. Strangely the "repeat detection" feature doesn't seem to be working at all since it'll happily record the exact same episode, with the exact same description, multiple times.

Thankfully, at least so far, the complete randoms haven't affected my chosen (read priority/important/I actually care about) records. I already have Mythbusters set super low since it's on all the time anyway so if there's a conflict it'll just grab the truly new episode later, and the total randoms seem to have basically no priority as all my real recordings have taken place so far.

Although in other news, my box has been getting worse about not starting hockey recordings, which has become extremely frustrating now that it's playoff time. 2 out of the 3 NBC stations it's usually fine with, but in the last couple weeks I have about a 50% chance of it actually working correctly on #1646 here in Austin. So I've had to babysit the DVR and make absolutely sure the recording "takes" before I'm able to walk away and let it buffer a bit so I can time shift successfully. And no, it's not due to the dreaded "channel not available" courtesy of SDV as I can tune it in just fine and see picture and hear sound. The red light for recording comes on, and it makes an entry in the log so it appears to be working, but attempting to play it throws the screen into low def (1646 is HD) and a black screen where it just sits there and does nothing. Restarting or making a new recording doesn't help as that yields the same results; have to power cycle the box.

Originally Posted by jcalabria

I've had several instances of unscheduled recordings of Discovery Channel programming lately, but it has been ocurring on BOTH the 8640 and the HDHR Prime/WMC7 setup. I would suspect the issue lies somewhere in the roots of the guide database(s).

Originally Posted by chuckf1

I'm having the same issue as well. I've set the DVR to record only new episodes of "Mythbusters", but it's now scheduling to record all episodes of the show in any particular week.

Driving me nuts.

Originally Posted by rdgcss

If its only messing up on Mythbusters (1 series) then I would guess it is the guide containing bad info and not the DVR. If it was the DVR then multiple series would screw up

Originally Posted by Satch Man

How is Mythbusters presenting itself in the guide that is forcing Navigator to record all episodes? What does the listing need to stop this?

Jack

Originally Posted by Satch Man

How is Mythbusters presenting itself in the guide that is forcing Navigator to record all episodes? What does the listing need to stop this?

Jack

Originally Posted by SPNCHeel

Long time lurker here...

I am experiencing the exact same issues as jcalabria:
Mythbusters marathons
Unscheduled American Guns
Unscheduled recording of the Voice (Firm also on my record series list)
Unscheduled American Choppers
Shows pretending to be others

Things started getting bad a few months ago when series marathons of shows I have set to "new only" were filling up my DVR. Sometimes they would say "new" when they weren't and other times they did not say "new."

I have always felt like this was a database issue and these things weren't tagged right for the DVR to know what to do.

These random new recordings for series I don't record seemed different at first to the point that I was wondering if there was some kind of Tivo thing going on that was recording some shows it thinks I might like. For instance, I watch Sons of Guns but not American Guns. The same could be said for some other "you might like" connections.

So, this is probably some issue with the database as it certainly is with the problems with "new" not being new, but it makes me wonder if something else is going on. I don't know who handles the databases and who has input, but I was wondering if it is possible to slip in some kind of metadata that might "trick" people into trying out a show they don't normally watch. Back to the "gun" show issue, could the American Guns people put something into the code to trick DVR's programmed to record Son of Guns into recording it too?

Again, I don't know the details of the databases or the code that the DVR uses to record from, but could some of this random recording be more than just a sloppy database?

Originally Posted by humdinger70

Another thing (bad) I found out is - the screensaver is no longer there in ODN V5.

You know, after about 10 minutes in the old version after you paused something, the screen would go to a 480p screen saver with a bouncing TWC logo and the time. Hitting a key on the remote would bring it back to the 1080i screen of whatever you were watching.

Now no screen saver at all. I froze the hockey game yesterday and came back after about 20 minutes and the froze image was still there. Serious burn in issues could arise.

Originally Posted by Satch Man

How is Mythbusters presenting itself in the guide that is forcing Navigator to record all episodes? What does the listing need to stop this?

Jack

Originally Posted by rdgcss

Just because the description doesn't say "new" doesn't mean the marker in the digital stream is set to repeat. It could easily be set to new.

Originally Posted by hikouka

that might explain the multiple recordings of one show, but not the random recordings of shows never setup

Originally Posted by hikouka


apparently another problem we're having according to the wife is she'll be watching a recording, and the box will start recording 2 new shows and it will kick her out of the one shes playing and wont let her play it again without cancelling one of the ongoing recordings...

Originally Posted by BenJF3

I've got a customer reporting this bug as well. It kicks to live and once they get back into the List, the show they were watching is back at the beginning.

Originally Posted by hikouka

apparently another problem we're having according to the wife is she'll be watching a recording, and the box will start recording 2 new shows and it will kick her out of the one shes playing and wont let her play it again without cancelling one of the ongoing recordings...

Originally Posted by Satch Man

Perhaps the best work around for this conflict for the shows in question, is to put a time restriction on them in setting up the recording.(i.e record 7:30 PM only.) Test that and see what happens.

The contact information I gave for Tribune Media Services might be able to begin an investigation, as multiple IPG's not exclusive to TWC are having this issue.

Early suspicious are that the 'New" tag is not being picked up as 'New" by a flaw in the data from the guide listing supplier. Time restricting suggested above should be seen as a workaround, not a fix. Because "New" is not being recognized as new, the DVR is just grabbing all episodes to record.

Jack