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Time Warner Cable Navigator - Page 542

post #16231 of 18042
Quote:
Originally Posted by BenJF3 View Post

Well, at some point overnight I went from 5.1.0_4 to 5.1.0_7. No noticable change in features or perforance yet. I'm hoping it fixes the de-intercing bug and audio problems.

I was upgraded here in the Raleigh area early this morning, same versions.
post #16232 of 18042
Quote:
Originally Posted by jimholcomb View Post

I was upgraded here in the Raleigh area early this morning, same versions.

That ODN 5.1.7 update is an emergency patch push to hopefully fix several issues with 5.1.06.

Jack
post #16233 of 18042
Quote:
Originally Posted by Satch Man View Post

That ODN 5.1.7 update is an emergency patch push to hopefully fix several issues with 5.1.06.

Jack

But they had 5.1.0_4 (same as here in Charlotte) which doesn't seem to suffer from the 5.1.0_6 maladies (slowness, resolution & interlacing issues, etc) - at least it doesn't here. I suppose as long as they didn't give them 5.1.0_6...
post #16234 of 18042
Quote:
Originally Posted by jcalabria View Post

But they had 5.1.0_4 (same as here in Charlotte) which doesn't seem to suffer from the 5.1.0_6 maladies (slowness, resolution & interlacing issues, etc) - at least it doesn't here. I suppose as long as they didn't give them 5.1.0_6...

Yea,

Who knows? Maybe 5.1.07 is not an emergency patch. My thought is that it could be because of 5.1.06's many problems. Like on 5.1.06 we had this issue where the Info bar would sometimes freeze, and just about three weeks ago, we have our box set to "Show Channel when tuning." On two occasions, it got stuck on the channel and would not reshow the clock. One time I had to reboot.

Than, like last week, we went back to 5.1.04 and have not had any problems. Wisconsin normally does not do small incremental updates. We giant-leaped from 4.1.06 to 5.1.06, than back to 5.1.04. I think the Florence update, not sure, one of the ODN 4.x versions allows for version roll-back. At least my version roll back to 5.1.04 shows that my division cares and see the problems.

The next step is to find out if 5.1.07 is a pre-requisite for 5.2 or just a bug fix for 5.0.6's problems. If here in Wisconsin, 5.1.07 is just an emergency patch for 5.1.06's issues, and does not require installation before ODN 5.2, no reason to go from 5.1.04 to 5.1.07. Wisconsin might just wait for ODN 5.2 and the "Golden Black Guide."

Jack
post #16235 of 18042
Update on my screen saver issue (5.1.0_6, TWC San Diego).

Looks like I was wrong, the screen saver does kick in, but it takes much longer for it to do so (maybe 30 minutes vs. 10-15 minutes in 4.x.x).
post #16236 of 18042
Quote:
Originally Posted by BenJF3 View Post

My installer was trained to filter EVERYTHING except the lines with the WH DVR's. I found I have much better reliabilty with my other devices with only ONE filter on the drop at the demarc point to keep MoCA from going out to the street. The frequency range is well beyond where the other devices reside anyway (850 to 1525 MHz). Another issue is amps or drops amp that are not MoCA compliant or have a MoCa filter built in that could block the frequency. My division has MoCa on 1150Mhz.

A diagram of what you are actually trying to do might be helpful too. Are you a Sig Hom sub? If so, we might want to move this convo into that thread so we don't derail the latest happenings of Navigator.

I doubt that they have your frequency set to only 1150, if you only have 1 MoCA network they join the first frequency found, which on TWC boxes is 1150. It can and will use other frequencies within 1150-1450 in 50 increments. I know this because I have a pair of MoCA adapter running along with a WH DVR & Client box. When the boxes were on first, they also were using 1150, when I set my adapter to use a different frequency, at next reboot, both boxes switched to the adaper frequency.

I have all my MoCA devices running on the same frequency as my TWC boxes with no issues. The only MoCA filter inside my house is on the line between coax & cable modem.

Quote:
Originally Posted by ncted View Post

Is there a way to determine what frequency MoCA is running on for my location?

Quote:
Originally Posted by BenJF3 View Post

Yes, go into the diagnostic screen on your TWC box. Hold SELECT until the mail light blinks and then press the ARROW UP. Scroll to Home Networking and you find your details about the MoCa network. My guess is TWC probably is keeping it consistent, so don't be suprised if it's the same as what I posted.

I will work on putting together a Tech Type Forum with a starting post containing as much info as I can. Right now, I'm back to full time work, so my time is heavily divided. I will continue to assist as best I can and people can always PM me as well. Also, there is a great Direct to Tech forum over at DSL Reports which I've been told is very helpful.

This is how you find out what it is running on currently, and TWC boxes can NOT be set to a specific frequency.

Good Thread though, I've been lurking around this thread for many months and have many of the same experiences/concerns. Just joined to add my 2 cents about how MoCA works.

Thanks,

Jarod
post #16237 of 18042
Quote:
Originally Posted by jarodh View Post

I doubt that they have your frequency set to only 1150, if you only have 1 MoCA network they join the first frequency found, which on TWC boxes is 1150. It can and will use other frequencies within 1150-1450 in 50 increments. I know this because I have a pair of MoCA adapter running along with a WH DVR & Client box. When the boxes were on first, they also were using 1150, when I set my adapter to use a different frequency, at next reboot, both boxes switched to the adaper frequency.

I have all my MoCA devices running on the same frequency as my TWC boxes with no issues. The only MoCA filter inside my house is on the line between coax & cable modem.





This is how you find out what it is running on currently, and TWC boxes can NOT be set to a specific frequency.

Good Thread though, I've been lurking around this thread for many months and have many of the same experiences/concerns. Just joined to add my 2 cents about how MoCA works.

Thanks,

Jarod

Thanks for the info - chances are depending on devices connected within the MoCa frequencies that they may jump around witihin the band. I only have to WH DVR's and the frequency hasn't ever changed from 1150Mhz (that I've seen and I don't frequently check it).

On a Navigator note, I can confirm that the 5.1.0_7 update DID NOT fix the de-interlacing issues on the 8742's. Again, would be nice if they put out release notes.
post #16238 of 18042
i'm having issues with the video/audio stuttering on live tv and playback with my box, but it was happening before with the other box they replaced
post #16239 of 18042
Quote:
Originally Posted by hikouka View Post

i'm having issues with the video/audio stuttering on live tv and playback with my box, but it was happening before with the other box they replaced

Audio stutter is a known issue. I reported on it before and it seems they never quite fixed it. Currently I'm getting complete audio drop outs. The audio stutter has been an issue for a long time, but it seems to only effect certain TV's. My V Series Panasonic never has it, but my bedroom Insignia does.
post #16240 of 18042
Quote:
Originally Posted by jarodh View Post

I doubt that they have your frequency set to only 1150, if you only have 1 MoCA network they join the first frequency found, which on TWC boxes is 1150. It can and will use other frequencies within 1150-1450 in 50 increments. I know this because I have a pair of MoCA adapter running along with a WH DVR & Client box. When the boxes were on first, they also were using 1150, when I set my adapter to use a different frequency, at next reboot, both boxes switched to the adaper frequency.

I have all my MoCA devices running on the same frequency as my TWC boxes with no issues. The only MoCA filter inside my house is on the line between coax & cable modem.

This is how you find out what it is running on currently, and TWC boxes can NOT be set to a specific frequency.

Good Thread though, I've been lurking around this thread for many months and have many of the same experiences/concerns. Just joined to add my 2 cents about how MoCA works.

Thanks,

Jarod

Yes, they can be set to a designated frequency and yes the primary one is 1150 mhz. Case in point being if a customer has a specific issue than the moca frequency can be set to 1150 mhz for techs to trouble shoot the drop wire/splitter issues and or OTA frequencies from other outside sources.

I have been part of this myself in testing and troubleshooting, thanks for the 2-cents, cup of coffee would of been better....
post #16241 of 18042
Quote:
Originally Posted by BenJF3 View Post

Yes, go into the diagnostic screen on your TWC box. Hold SELECT until the mail light blinks and then press the ARROW UP. Scroll to Home Networking and you find your details about the MoCa network.

Coincidentally, since the 5.1.0_6 rollout the 'Select -> Up arrow' method no longer works on my 4250HDC. Going to channel 199 in my TWC area gets me most of the same info (don't use MOCA networking for anything though).

Another new symptom is the occasional Disappearance of the SET option when setting a timer from the PG. Yes, I had less than 8 timers set. The only way I got it back was rebooting.

IMO all signs of stupidly overworked CPU and memory in the STB.

@hdtvfan2005, do any of the old MDN boxes support HD output? I'll have to do a little test to see how STB component outputs look on my HDTV .....
post #16242 of 18042
Quote:
Originally Posted by DiveFan View Post

Coincidentally, since the 5.1.0_6 rollout the 'Select -> Up arrow' method no longer works on my 4250HDC. Going to channel 199 in my TWC area gets me most of the same info (don't use MOCA networking for anything though).

Another new symptom is the occasional Disappearance of the SET option when setting a timer from the PG. Yes, I had less than 8 timers set. The only way I got it back was rebooting.

IMO all signs of stupidly overworked CPU and memory in the STB.

@hdtvfan2005, do any of the old MDN boxes support HD output? I'll have to do a little test to see how STB component outputs look on my HDTV .....

I had a MDN 3250HD that could do component or DVI with HDCP. There is also the Samsung and Cisco non DVR boxes and those are pretty fast.
post #16243 of 18042
I'm having a hard time believing my new Cisco 8742HDC has a 500GB hard drive. It fills up very fast, even when recording non-HD shows. Can someone tell me how to get into the diagnostic screens on this box to check on this?

So far I still prefer my old 8300HD, with my 1TB external drive attached. But it missed recordings so often I had to replace it.
post #16244 of 18042
Quote:
Originally Posted by scnrfrq View Post

I'm having a hard time believing my new Cisco 8742HDC has a 500GB hard drive. It fills up very fast, even when recording non-HD shows. Can someone tell me how to get into the diagnostic screens on this box to check on this?

So far I still prefer my old 8300HD, with my 1TB external drive attached. But it missed recordings so often I had to replace it.

my 8742 says it has a 500gb drive

hold select till mail icon flashes, then push the up arrow

then scroll down to the appropriate menu setting
post #16245 of 18042
Quote:
Originally Posted by ybsane View Post

Yes, they can be set to a designated frequency and yes the primary one is 1150 mhz. Case in point being if a customer has a specific issue than the moca frequency can be set to 1150 mhz for techs to trouble shoot the drop wire/splitter issues and or OTA frequencies from other outside sources.

I have been part of this myself in testing and troubleshooting, thanks for the 2-cents, cup of coffee would of been better....

I'm not doubting you, but I had an issue with frequency interference between my MoCA adapters and my samsung WH-client box. If they were on same freq the samsung would lock up. Had a seinor tech out and asked to have the freq locked, then I would change my adapters to a different freq, I was told that it is not possible. Had the client box swapped for a new cisco and no more issues.

Can you possibly explain how I can get the freq locked? I would rather have the two networks separate if possible, to avoid interference.

Thanks,
Jarod
post #16246 of 18042
"Can you possibly explain how I can get the freq locked? I would rather have the two networks separate if possible, to avoid interference."

There is an actual Moca Meter to set the frequency for the host units, otherwise the ranging starts at 1100mhz and climbs up from there for each client and host to connect, the majority lock in at 1150 and unless there are wiring issue's that is preferred choice due to cable/splitter/amp loss. the higher the frequency, the issue's with wiring and connectors become more noticeable.
post #16247 of 18042
Quote:
Originally Posted by hikouka View Post

my 8742 says it has a 500gb drive

hold select till mail icon flashes, then push the up arrow

then scroll down to the appropriate menu setting

Thanks, that worked. It shows 487GB, so I guess it is 500GB. I'm wondering if since I changed my output resolution in Settings to be 1080i for all channels (to reduce delays in changing channels), does that mean it records all channels in that resolution, and thus takes up a lot more space than if they were recorded in 720p?
post #16248 of 18042
Quote:
Originally Posted by scnrfrq View Post

Thanks, that worked. It shows 487GB, so I guess it is 500GB. I'm wondering if since I changed my output resolution in Settings to be 1080i for all channels (to reduce delays in changing channels), does that mean it records all channels in that resolution, and thus takes up a lot more space than if they were recorded in 720p?

At least twice now I have had my 8640 start thinking it was eating up disc space at least twice as fast as it should have been. Both times rebooting set it straight without any problems with the recorded content.

I don't think the resolution settings would have any effect... the box records the raw incoming stream directly... resolution settings/scaling occur at the output of the box.
post #16249 of 18042
Quote:
Originally Posted by scnrfrq View Post

Thanks, that worked. It shows 487GB, so I guess it is 500GB. I'm wondering if since I changed my output resolution in Settings to be 1080i for all channels (to reduce delays in changing channels), does that mean it records all channels in that resolution, and thus takes up a lot more space than if they were recorded in 720p?

Reboot the box.

My 8742 with 5.0.0_6 doesn't have very accurate percentage full information after you recorded and deleted a bunch.

For example I restarted yesterday and it went from 43% Full to 34% Full.

Note after restart I don't see the new Full number immediately. It takes a few minutes, but I don't know how long, so check like 15-30 minutes after restart to be sure.

Does anyone know if later versions of Navigator resolve this issue yet? I'm just in the habit now of rebooting at least once a week.
post #16250 of 18042
Quote:
Originally Posted by Kevin M. Dean View Post

Reboot the box.

My 8742 with 5.0.0_6 doesn't have very accurate percentage full information after you recorded and deleted a bunch.

For example I restarted yesterday and it went from 43% Full to 34% Full.

Note after restart I don't see the new Full number immediately. It takes a few minutes, but I don't know how long, so check like 15-30 minutes after restart to be sure.

Does anyone know if later versions of Navigator resolve this issue yet? I'm just in the habit now of rebooting at least once a week.

Success, I guess. Rebooted and waited about 15 mins. Usage went from 40% to 12%! How come my DVR is the only appliance in the house I have to reboot every few days to get it to work????
post #16251 of 18042
Quote:
Originally Posted by jcalabria View Post

At least twice now I have had my 8640 start thinking it was eating up disc space at least twice as fast as it should have been. Both times rebooting set it straight without any problems with the recorded content.

I've been having the same issue with my 8640 since the last update.
post #16252 of 18042
Quote:
Originally Posted by scnrfrq View Post

How come my DVR is the only appliance in the house I have to reboot every few days to get it to work????


Piss poor coding... it is being addressed as we speak. I hope we see a complete overhaul of Navigator.
post #16253 of 18042
Quote:
Originally Posted by BenJF3 View Post

Piss poor coding... it is being addressed as we speak. I hope we see a complete overhaul of Navigator.

It is NOT "Piss poor coding" - but rather poor software DESIGN (there is a difference) and poor software TESTING. Most of all it is Piss poor Software MANAGEMENT.

And by the way: if there were a complete overhaul of Navigator, then we are likely to end up with a lot more bugs. Fortunately MDN is probably so unimportant that it will be spared such overhauls. I'll keep my 8300HD
post #16254 of 18042
Black UI is coming to MDN in a future version.
post #16255 of 18042
Quote:
Originally Posted by hdtvfan2005 View Post

Black UI is coming to MDN in a future version.

Ughh. The UI is not important - reliability is.
post #16256 of 18042
Quote:
Originally Posted by davehancock View Post

Ughh. The UI is not important - reliability is.

I heard testing is going well for the new version. Among new features, menus and search listings will be more organized.

Jack
post #16257 of 18042
What amazes me is that my box was working ok. Since the last update sometime this week it is incredibly slow and laggy. They do an update to make it worse.
post #16258 of 18042
Quote:
Originally Posted by davehancock View Post

It is NOT "Piss poor coding" - but rather poor software DESIGN (there is a difference) and poor software TESTING. Most of all it is Piss poor Software MANAGEMENT.

I'll concede that, but in the end, the code is what results with what you see and use on the screen. I know from someone directly involved that the code was a terrible mess once the new team looked at it. The software design and implementation was over the initial dev teams head. It just sucks that it took management so long to get it and even begin to fix it. The bottom line is the software was poorly written and they had no experience making it work with the set tops.
post #16259 of 18042
Quote:


I know from someone directly involved that the code was a terrible mess once the new team looked at it. The software design and implementation was over the initial dev teams head It just sucks that it took management so long to get it and even begin to fix it. The bottom line is the software was poorly written and they had no experience making it work with the set tops.

+1! Exactly, Ben!

Jack
post #16260 of 18042
Even inefficient software will run on good enough hardware. Think about how the 8300 ran years ago. Keep throwing more code onto the same box and it will eventually stall. You keep blaming software you know little or nothing about.
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