Hi Satch - thanks so much for the reply. It's difficult to get answers to questions on this thread that involve MDN, as most people have moved to the ODN platform and they're different animals with different kernels of code. But I have an expansion drive taking my storage capacity up to about 1 terabyte and they'll have to pry that from my cold, dead fingers. So I stick with the 8300HD DVR and the MDN software that runs it. MDN is also faster to respond to commands, which is nice. To address your questions:
I do have the new Black Guide. If I new how to get to the diagnostic area that has the MDN version number, I'd give you that. The only diagnostics I can get to don't have that information, so there must be two different areas with a different pattern of button presses to access them. I need to know how to get to the diagnostic screen that has the current version of Navigator listed. Can you help me with that? It will likely be different from the procedure used for ODN.
There is no error message number code in the recording log (it would be nice if there were). It simply has the title of the show and above it, the channel name, it's guide number, and the time the recording was scheduled to begin. This information is all that is provided in the recording log screen regardless of the success of the recording, lack thereof, or its deletion by the user. Pressing *ENTER* or *INFO* when that selection is highlighted does nothing.
I notice most of the missed recordings are on Sunday nights/early Monday mornings. It seems to have a particular problem with 'Breaking Bad' and has failed to record it at other times during the week. It also misses some HBO shows. Don't see any particular pattern to it, though. I've wondered if they're putting the DVR to "sleep" during that Sunday/Monday time period for some kind of system-wide maintenance, and that's what's causing the missed recordings...? Doesn't seem likely.
All my equipment, including cables, are new and fully functional.
Haven't tried to de-select all resolutions except 1080i or 720p. I have 480p included for the few programs I watch that are SD.
Thanks again, and if anyone else is still familiar with the MDN world, feel free to chime in!
You are doing well by choosing to hang on to the MDN box with the drive expander! I always said, if only TWC would have stuck with the MDN platform and made boxes with bigger hard drives for it, the SA-8240 and SA-8300 (NO C!) would be my box of choice. I can see why you would NOT want a tech out there, because he will likely just replace the box with a slowe SA-8240 HDC or also slow SA-8300HDC.
It's been so long since I've had an MDN (non-C box) Have you had trouble with say "Breaking Bad" before the DVR upgrade? You might want to try to cancel the series and than reprogram it, the same with the HBO shows that you occasionally miss just to see if that makes a difference, My understanding is that MDN with the black guide is version 3.2.5. My cousin has an MDN box and I love the speed of it compared to the legacy ODN boxes. The newer ODN boxes, (Cisco's and Samsungs) are supposed to be faster than the SA-HDC's but I heard not quite as fast as MDN on an SA-8240 or SA-8300.
You can set the Output Resoultion to 1080 and de-select all other resolutions. If your HD TV won't take it, go one down to 720 and de-select all other resolutions. There was a bug in MDN 3.0 (apparently not fixed in MDN 3.2) that reverts the resolution back to 420 when the box changes to an SD channel, (provided that all resolutions are selected.) I have heard two workarounds:
1.) Outputting the box to the max res your TV supports in Output Resolution Settings in the box and deslected all others.
2.) Setting the Last Channel to a Default SD channel when the box is turned on. (Last Channel Viewed is the default) if you have a channel 1 for example with all resolutions enabled, and you set the box to tune to that channel when turned on, than you can just tune to an HD channel and the box will keep the proper resolution.
3.) On my ODN box, (SA-8300HDC) I have a DIAGS channel in my Favorite Channels list (Channel 1900) that shows all the software specs for the box. Page 6 is the software version. (There are about 20 pages of specs.)
4.) When I had an MDN box before it died that same DIAGS channel was there, but the specs were only 10 pages instead of 20. Some divisions hide this channel.
5.) On some models, you could get to an advanced DIAGS menu by holding down the down-arrow button for about 30 seconds. Than when the Mail icon flashes, press select. BE CAREFUL DOING THIS. On two occasions I know of two subs that hit the wrong button in this advanced menu and it messed up their boxes.
However, you can't hurt anything by going to the DIAGS channel directly, IF your division has it in the Favorite Channels list. To see if it is there Press Settings, scroll to Favorite Channels and use the Page +/- to find it, it will be in the highest channel numbers your system has. It will say DIAGS if not hidden, You can make a note of this station if this is the case for your division.