Originally Posted by Satch Man
I just wonder what are other divisions doing that is so different that make the boxes work fine in these areas?
But Jack, they don't work much better in 'other divisions'. Ever since they rolled out the black guide, my simple little Non-DVR Samsung box is intermittently slower than molasses. And it totally hangs up every couple weeks, requiring a cold reboot.
Trying to bring up any of the demand services is an exercise in frustration. The boiler plate comes up right away, but it takes 30 - 45 seconds for any of the listings to appear. Mean time, the preview window cycles between "please wait", the previous program being watched, and a TWC blurb. Half the time is gets stuck and requires a reboot. Can't imagine how slow other things will be if the box has to go to 'the cloud' for info.
It is not unusual - when scanning the available programs - that I will stop on one program, but the detail information displayed is from the next/previous list. Other times when keying in a particular channel, the box is so slow at accepting data that it appears I missed a button press. Of course, while re-entering data, the previous pops up and screws it all up.
Setting a reminder, the box switches over to the new channel 30 seconds before the selected time. (this has always been the case with the Samsung box, my previous box would switch at the correct time). This may have been acceptable years ago when programs actually started at their assigned time and ended a couple minutes early - nowadays, programs tend to start late and end right on the hour. Have the box switch channels 30 seconds early cuts off the end of the current program.
Ever since they rolled out the 'black guide' things have been goofy. If you consider this as 'working fine' I'd hate to have a box was was misbehaving.