I saw something interesting! For years, many customers have been frustrated with the cable boxes that TWC provides. (slow, unreliable.) Even the newest ones simply don't have the speed, storage, and features of the competing platforms. I always that that you had to go to the competition to get Tivo's. However, amazingly, I found this tiny little cable outlet called RCN cable, and the main boxes that they give out are Tivos! I was like, WOW!
Here's the Home Page: (at least for the Chicago area)
And here is the part where they talk about the Tivo equipment:
I have inside sources that tell me a six-tuner DVR is coming out for TWC. The problem is, as with any new software or hardware, it's going to take a long time to work out the bugs, and while there have been on-going improvements to the Navigator Guide, it is years behind the Tivo experience.
If TWC went to Tivo boxes, they would have a proven leader in the program guide industry. No more would customers have to wait for guide updates. Each and every customer with DVR service would have the storage space, speed, and flexibility of a modern guide, instead of with Navigator, waiting in six months to a year increments for the guide to become modern. Plus the strain of having to program ODN/MDN updates for Navigator's in-house system. That's stressful for everyone! Developers, programers, employees, and customers.
It's not just TWC that has mediocre guides and boxes compared to the competition. I am also familiar with Comcast, Charter, and Cablevision systems. Their guides on some of the boxes make the Navigator good! Actually, my favorite cable guide was Passport.
My best guess is the cost involved at converting the approximate 17-20 MILLION STB's and DVR's that TWC has in circulation, would be astronomical, and I think this is part of the problem. RCN covers some areas of New York City and Boston, as well as a few other areas. Maybe they just don't have the huge customer population that TWC has, so they can afford paying outside venders like Tivo for the more modern boxes.
The main point of my post was to show that some cable operators are using Tivo. I found it interesting.