Try talking to them, but from a different direction: First choose which Internet Speed Level that has the UPLINK Speed you can live with:
For example, Turbo ($54.99/mo) is 20 Mbps Down and 2 Mbps UP whereas Extreme ($64.99/mo) is 30 Mbps Down and 5 Mbps UP. Note that these prices are valid for one year, so you should ask whether these are a special introductory rate (probably not)....they can't tell you the rate at the end of one year cuz THEY don't know, but it doesn't hurt to ask about locking down a TWO-YEAR rate which they frequently offer.....but you might need to wait a few months before they'll reconsider.
MOST cable systems are equipped with remotely programmable Tier Filters that are intended to either kill ALL channels or kill just the "Expanded Analog" Tier from about Ch20+ thru about Ch70+ (numbers vary from system to system).....which may be shrinking as they go (almost) "All Digital".
Since they aren't equipped with Tier Filters that can kill ALL channels EXCEPT for the Cable Modem Frequencies, it is HIGHLY LIKELY that an Internet ONLY package will also let through the the lower analog channels (e.g. Ch2 thru your Ch14) and ALL digital tier channels on QAM carriers above about Ch70 or maybe 100. So MOST LIKELY you'll also be able to watch UNENCRYPTED QAM channels, such as local HD stations, government, e.g. CSPAN and some shopping channels and MAYBE some of the local FM channels (unless they moved them to (your) Ch15 to Ch70+ band and kill them with the Tier Filter). You don't NEED a CableCARD to watch these Unencrypted QAM channels, but it can help to map the frequently changing QAM channel assignments (e.g. 121.3742) into a more recognizable virtual channel number.
If you want one or more of the Digital Tier offerings, TWC reps don't seem to understand how to sell them without also including at least one STB rather than just CableCARDS...must not be a menu item on their computer screen to delete. Perhaps you need to go-along with letting them give you an STB as part of the Bundle/Tier package plus however many CableCARDS you need and then RETURN THE STB FOR CREDIT....this is probably easier to do IN PERSON....where they can readily grab a supervisor to help out with your unusual order.
Obviously (?), you won't see exactly what you want offered as a standard Bundle (bottom of webpage cited above)....but it may turn out their "Digital TV + Basic Internet" ($79.99/mo, incl 40 Music Choice & 160+ TV Channels) is a good starting point to inquire about the additional cost to upgrade to either Turbo or Extreme Internet Speeds.
BTW: The channel listing pdf link isn't working....and I needed to enter a valid street address (I randomly picked a Sports Bar in East Syracuse) to see some additional info..."What's Included" did NOT say whether the cost of one or two STBs was included, so I'm assuming that hardware will be priced separately, whether CableCARD or STB or DVR (which should have an additional "DVR Service" Fee...but these prices aren't mentioned here).
If you sort by price, you should see all of the Bundle offerings (read fine print at bottom), plus a (mostly useless) link re CableCARD, plus links to Customize your order and (FINALLY) a link to see the Channel Lineup (NOT working???? Read fine print at bottom)...and the pdf download link WORKS:
Note that remaining Analog channels "Basic Tier" are in BLUE.
When I followed the process to order a Bundle, it allowed me to select JUST the number of CableCARDs I wanted with NO STBs. I also had a full selection of Internet Speed, Digital Tiers, Premiums, etc. Here is what I got:
Edited by holl_ands - 7/16/13 at 12:33pm
Digital TV + Basic Internet Bundle (200+ Channels of which 40 are Music Choice):
Selections One-Time Charges Monthly Charges
Bundle Price $79.99
For 12 Months
Digital TV Included
No Special Offer Included
3 CableCARDs™ $7.50 [$2.50 Each]
2 Outlets Included
Outlet $24.99 [I think this is initial one-time CableCARD set-up fee]
Turbo (up to 20Mbps) $20.00
Internet Modem $ 4.99 [Unless you buy your own DOCSIS 3.0]
Total Charges* $24.99 $112.48