i've had all i can stands and i can't stands no more!!
so i'm out, took back 8742 today and cancelled the tv service
tried to get a deal on the phone with retentions to upgrade my internet and ditch everything else, he wouldn't have any part of it, kept hardselling packages that really weren't that good of a savings and just couldn't understand i didn't want tv/dvr anymore from them. tried giving me the baloney about other options not being as good, and streaming being way behind, i told him i was more than aware of what the other options where and the situations with them and i was fine with that, but not with their service
finally he acquiesced, and put me on hold for the third time while he checked what he could do (mind you, i was on hold for 10min before i got some nice girl after using the 'cancel' voice prompt', she said she'd have to send me to someone else and on the direct number so i wouldn't have to wait long, well...35 minutes after that this guy finally answered...
so he comes back from hold and tells me best he can do is 71 a month for the extreme 30/5 service the website is listing 65 a month for it...not sure how thats a deal
suffice to say i told him to forget it because i had to double check some options before cancelling everything
went to the regional office (my old local one has apparently been closed since beginning of year)
guy there took my stuff, didn't give me any grief, and after a couple minutes offered me 30/5 for 55 a month, i took it and said thanks
no more crapigator!!!