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Time Warner Cable Navigator - Page 610

post #18271 of 18539
Quote:
Originally Posted by BWX View Post

TWC's only solution is to change out the 8300HD non C for a newer DVR. I told them that is unacceptable. If I have to live with a slow "C" box, I would rather just cancel TWC TV service.
This is one of the reasons Navigator is so out of date regarding the "state-of-the-art". They have to program for MDN and ODN on many brands/models of DVRs to keep everything working. Wish they would bite the bullet and replace old machines for all and give everyone a DVR with decent size HD and can get Navigator up to speed (pun intended). But that is many $$. BTW, most of the newer ones aren't slow anymore I believe. /Dan
post #18272 of 18539
Quote:
Originally Posted by danki6x View Post


BTW, most of the newer ones aren't slow anymore I believe. /Dan

That is my experience as well.  The ODN boxes haven't been slow since the Samsung 3090 came out several years ago.  Samsung 3090 and 327x boxes as well as the SA/Cisco 86xxHDC and 87xxHDC all run ODN just fine. 

 

The SA 8240/8300HDC boxes, however, are just plain awful... slow, miniscule hard drives, and as fugly as fugly can be.

post #18273 of 18539
Quote:
Originally Posted by jcalabria View Post

That is my experience as well.  The ODN boxes haven't been slow since the Samsung 3090 came out several years ago.  Samsung 3090 and 327x boxes as well as the SA/Cisco 86xxHDC and 87xxHDC all run ODN just fine. 

The SA 8240/8300HDC boxes, however, are just plain awful... slow, miniscule hard drives, and as fugly as fugly can be.

I don't get the MAJOR slowness on the SA-8300HDC, nor the 30-45 day freezes with a mandatory boot requirement anymore since the ODN 6.0 release. They might be a bit laggy with large search results, but nothing intolerable anymore.

Have drive expander compatibilities been improved for Navigator ODN since the update to version 6?

Jack
post #18274 of 18539
Quote:
Originally Posted by danki6x View Post

This is one of the reasons Navigator is so out of date regarding the "state-of-the-art". They have to program for MDN and ODN on many brands/models of DVRs to keep everything working. Wish they would bite the bullet and replace old machines for all and give everyone a DVR with decent size HD and can get Navigator up to speed (pun intended). But that is many $$. BTW, most of the newer ones aren't slow anymore I believe. /Dan

It's really a joke that all of us in Orange, Garden Grove and the other original TWC areas are stuck with the 8300HDC. It's over 6 years old. I can understand having to support what's out there, but to not even replace the units they're giving out with more recent models, so we can at least have an option, it's a joke.
post #18275 of 18539
Quote:
Originally Posted by TheKing75 View Post

It's really a joke that all of us in Orange, Garden Grove and the other original TWC areas are stuck with the 8300HDC. It's over 6 years old. I can understand having to support what's out there, but to not even replace the units they're giving out with more recent models, so we can at least have an option, it's a joke.

It's sort of like computer technology where lets say, Joe and Jane general public are happy with their 8-year old machine and they have for example Windows XP and Office 2003. But let's say that they have no reason to update cuz their computer does everything they need it to do, AND they don't see the benifits of getting a better OS. Yea, my computer's like that and it works fine.

I think that the SA-8300HDC is TWC's Windows XP in the sense that so many people have it, and it's not great, but with the recent 6.0 updates, it works. Even the older SA-8300 non-C MDN boxes. It's cheaper and more cost-effective to try to consolidate all the makes and models of hardware with updates, and have the customer's machines die out on an individual basis. I can see that. But WHY bring out the same SA-8300HDC (Windows XP computer analogy) to replace what just broke? That the issue. You can't realistically say that you are updating your STB infrastructure, if the same boxes have been in the field for five years. Six to ten years for MDN boxes.

The issue of not being able to get a better box unless you are a Whole House or Signature Home sub in most divisions, seems to be a flawed business model. From the video perspective of the cable TV industry, there are too many makes and models of boxes, and divisions, and nodes within the infrastructure. There should be a better hardware and software integration after six years of Navigator's development..

TWC still wants to move legacy boxes to cloud based feature sets. We have ODN 7.0 in Beta. However, much roll-out is probably on the back-burner due to the TWC CBS/Journal Broadcasting Negotiations. I would bet if TWC went to an outside vender for new boxes and DVR's, customers would be forced to pay another $10 a month for outside software development costs. With Cable TV Cord Cutting in such high numbers, that cost variable has to be considered for future developments.

Jack
post #18276 of 18539
I'd happily pay an extra $10/ month for a DVR that functions properly.

Oh, and until they come out with a DVR that has a 1.15 TB HD, I'm not budging from the 8300HD.

I've had 1.15 TB for years.I'm not going backwards just because they can't get their s*** straight.

I'm so sick of TWC BS right now. I'm about to bail and go to dish or something.
post #18277 of 18539
Many of us were willing to pay a premium for a better DVR, but it just isn't going to happen. Even if better hardware is introduced, it will be crippled by the Navigator software.
post #18278 of 18539
Yeah that is true. Navigator sucks so much.


The new thing yesterday was that the guide would not show Sunday info at all (it was Sat.).. Then after Sat. noon, I could get Sun guid info to show up.

I am still getting huge 30 second delays to the thing turning on, starting a recording (to play), delay in shutting off, delay in guid info (if ever shows up, it might have huge delay with "loading")..

bahhh....


Also since last week I an unable to create a new series for recording.. It just does nothing.

Also Last week one of the recorded series already created form before actually recorded on the HD channel, then 18 minutes in also started recording the show on the SD channel (12- CBS), then it did not record another show because of this screw up.


I swear they are just screwing with me at this point. They cannot be this incompetent.
post #18279 of 18539
Quote:
Originally Posted by BWX View Post

Yeah that is true. Navigator sucks so much.


The new thing yesterday was that the guide would not show Sunday info at all (it was Sat.).. Then after Sat. noon, I could get Sun guid info to show up.

I am still getting huge 30 second delays to the thing turning on, starting a recording (to play), delay in shutting off, delay in guid info (if ever shows up, it might have huge delay with "loading")..

bahhh....


Also since last week I an unable to create a new series for recording.. It just does nothing.

Also Last week one of the recorded series already created form before actually recorded on the HD channel, then 18 minutes in also started recording the show on the SD channel (12- CBS), then it did not record another show because of this screw up.


I swear they are just screwing with me at this point. They cannot be this incompetent.

Sadly,

I think your non-C SA-8300 box is dying. That was my favorite box! But you know like I said above, since the ODN update to 6.0, I have not had any recording or playback problems. I had to do a box swap several months ago because some stations were cutting off every few days. Culprit seemed to be my HDMI cable needed replacement.

I know it's hard to believe, but Navigator HAS gotten better since ODN 6.0. Any chance you could try to get a Cisco box? I heard they are pretty fast? I know you don't want to give up MDN, but the time is going to come if it hasn't already where you are going to need a different box. It is cool that the box has lasted as long as it has. I know you don't want an SA-8300HDC. Mine works ok, but a Cisco might solve your issues. The Ciscos are fast.

Jack
post #18280 of 18539
Quote:
Originally Posted by BenJF3 View Post

Many of us were willing to pay a premium for a better DVR, but it just isn't going to happen. Even if better hardware is introduced, it will be crippled by the Navigator software.

I guess you didn't read where TWC is partnering with Comcast on the RDK kits?

http://www.multichannel.com/distribution/comcast-twc-co-manage-set-top-focused-rdk-project/144963

looks like TWC may use this as an opportunity to figure out how to get older Motorola boxes on Navigator? As they could get help from Comcast. Right now TWC has a large amount of DCX3200p1, DCX3200p2, DCX3400 boxes that are capable of running RDK software as Comcast already plans to roll it out to the DCX3200 and DCX3400 boxes and newer so who wants to bet that TWC uses this partnership as opportunity to upgrade these motorola boxes to Navigator and also improve Navigator at the same time. This also allows TWC to license parts of the Navigator code too I believe so Startover/lookback may land on another provider one day.
post #18281 of 18539
Quote:
Originally Posted by kevin120 View Post

I guess you didn't read where TWC is partnering with Comcast on the RDK kits?

http://www.multichannel.com/distribution/comcast-twc-co-manage-set-top-focused-rdk-project/144963

looks like TWC may use this as an opportunity to figure out how to get older Motorola boxes on Navigator? As they could get help from Comcast. Right now TWC has a large amount of DCX3200p1, DCX3200p2, DCX3400 boxes that are capable of running RDK software as Comcast already plans to roll it out to the DCX3200 and DCX3400 boxes and newer so who wants to bet that TWC uses this partnership as opportunity to upgrade these motorola boxes to Navigator and also improve Navigator at the same time. This also allows TWC to license parts of the Navigator code too I believe so Startover/lookback may land on another provider one day.

I have little faith that TWC in my division will do anything right. The concept sounds good, but they'll botch the implementation. I'll be gone by the time anything comes to fruition. Their 6 tuner whole home was supposed to be out by now and not a peep. I have my tentative date of 9/16 from Ooma for my home phone to finish porting, so I'm keeping TW until then. After that, I'm finishing my rewire and network modifications. My antenna is already on the roof and just needs to be tied in. I have my own modem and will drop down a tier of service there as well. If I can get a solid deal to keep my CableCard, I might consider it. However, I'd like to cut the cord and see how we do using OTA plus streaming with Xbox 360's acting as my whole home system. I can always throw a CableCard in the mix later although getting a working CableCard from TW was an absolute nightmare that I don't want to go through again.
post #18282 of 18539
Quote:
Originally Posted by BWX View Post

Yeah that is true. Navigator sucks so much.


The new thing yesterday was that the guide would not show Sunday info at all (it was Sat.).. Then after Sat. noon, I could get Sun guid info to show up.

I am still getting huge 30 second delays to the thing turning on, starting a recording (to play), delay in shutting off, delay in guid info (if ever shows up, it might have huge delay with "loading")..

bahhh....


Also since last week I an unable to create a new series for recording.. It just does nothing.

Also Last week one of the recorded series already created form before actually recorded on the HD channel, then 18 minutes in also started recording the show on the SD channel (12- CBS), then it did not record another show because of this screw up.


I swear they are just screwing with me at this point. They cannot be this incompetent.

Still more info....tracking the guide on the DVR box itself. On Saturday morning, the guide had listing info for Saturday, nothing for Sunday and Monday (all channels, all times say "data not available"), but then it had listings for Tuesday, Wed, Thurs, and Friday. Pulling power has not helped. Later in the day Saturday - info for Sunday appeared. I've been going back and forth with TWC on the private DSLReports forum about this and they keep responding how they're escalating this over and over with local support - and still no contact from local support.
post #18283 of 18539
Quote:
Originally Posted by fhall1 View Post

Still more info....tracking the guide on the DVR box itself. On Saturday morning, the guide had listing info for Saturday, nothing for Sunday and Monday (all channels, all times say "data not available"), but then it had listings for Tuesday, Wed, Thurs, and Friday. Pulling power has not helped. Later in the day Saturday - info for Sunday appeared. I've been going back and forth with TWC on the private DSLReports forum about this and they keep responding how they're escalating this over and over with local support - and still no contact from local support.

Same here with guide problems, same exact problems. It is not both our DVR boxes dying at the same time, it is TWC being incompetent. edit- which area are you in? Elmira area here.. but towards Big Flats/ Corning more..

Same here as far as them saying that they are escalating it up to local technical supervisor.

I called last night again and then the girl I talked to saw the note on my account from the 13th when they first said they were going to do that, now that same guy I talked to on the 13th is supposed to call again tomorrow.

It's all such a load of crap. They are either totally incompetent, or they just don't care. It may be a very large helping of both.

BTW the girl on phone didn't know what SDV was and also did not know the difference between an 8300HD and an 8300HDC, and did not know what a cablecard was.

I cannot start a series recording still, and I cannot even do it on MY TV services.. http://video2.timewarnercable.com/guide


Edit..
However one of the 8300HD boxes did in fact die last night (I have two), it kept rebooting all the time and wouldn't stay on.

It wouldn't surprise me it the local technical supervisor who got wind of this issue is deliberately trying to kill the non C boxes somehow remotely to try to force them off the node, especially if there is no other ones on the node.

Wouldn't surprise me at all. Instead of doing his job he can eliminate the problem by screwing us over and wrecking our boxes or making them non-functional somehow.
Edited by BWX - 8/25/13 at 8:34pm
post #18284 of 18539
Quote:
Originally Posted by BWX View Post

Same here with guide problems, same exact problems. It is not both our DVR boxes dying at the same time, it is TWC being incompetent. edit- which area are you in? Elmira area here.. but towards Big Flats/ Corning more..

Same here as far as them saying that they are escalating it up to local technical supervisor.

I called last night again and then the girl I talked to saw the note on my account from the 13th when they first said they were going to do that, now that same guy I talked to on the 13th is supposed to call again tomorrow.

It's all such a load of crap. They are either totally incompetent, or they just don't care. It may be a very large helping of both.

BTW the girl on phone didn't know what SDV was and also did not know the difference between an 8300HD and an 8300HDC, and did not know what a cablecard was.

I cannot start a series recording still, and I cannot even do it on MY TV services.. http://video2.timewarnercable.com/guide


Edit..
However one of the 8300HD boxes did in fact die last night (I have two), it kept rebooting all the time and wouldn't stay on.

It wouldn't surprise me it the local technical supervisor who got wind of this issue is deliberately trying to kill the non C boxes somehow remotely to try to force them off the node, especially if there is no other ones on the node.

Wouldn't surprise me at all. Instead of doing his job he can eliminate the problem by screwing us over and wrecking our boxes or making them non-functional somehow.

I'm getting really interested in your case! It definitely sounds like CSR incompetence. What kind of responses are you getting over at the Direct to Tech forums? What you need to get is someone who is a qualified level 3 tech and have constant communication with him through his cell phone or email until this is resolved. There are too many hands washing, and neither knows what the other one is doing!

I don't think there's a conspiracy to kill the boxes. In fact TWC would love to have those boxes go on as long as possible, Less work for them to put everything on autopilot. I do believe that the age of MDN boxes is a factor and it could be an issue with the the other services starting to break down. Most likely, TWC pushed an MDN update to the boxes about a month ago, it did not take well, and effected everybody on the node. But I would keep working with them on this. The CSR's in your area need a complete training overhaul.

Who told you that you were the only MDN box on the node? A node can be connected to thousands of homes. What are you doing for the box that died? Did you replace that box?

Jack
Edited by Satch Man - 8/26/13 at 6:11am
post #18285 of 18539
Quote:
Originally Posted by Satch Man View Post

I'm getting really interested in your case! It definitely sounds like CSR incompetence. What kind of responses are you getting over at the Direct to Tech forums? What you need to get is someone who is a qualified level 3 tech and have constant communication with him through his cell phone or email until this is resolved. There are too many hands washing, and neither knows what the other one is doing!

I don't think there's a conspiracy to kill the boxes. In fact TWC would love to have those boxes go on as long as possible, Less work for them to put everything on autopilot. I do believe that the age of MDN boxes is a factor and it could be an issue with the the other services starting to break down. Most likely, TWC pushed an MDN update to the boxes about a month ago, it did not take well, and effected everybody on the node. But I would keep working with them on this. The CSR's in your area need a complete training overhaul.

Who told you that you were the only MDN box on the node? A node can be connected to thousands of homes. What are you doing for the box that died? Did you replace that box?

Jack

Satch

Box that died is going back tomorrow (I'll call it "upstairs dvr").

My 8300HD DVR is still connected but not working good at all.. but I am able to still use it. Sometimes the guide is basically not there, "loading info" constantly, etc, and sometimes I just have to wait 30 seconds everytime I try to use the guide. Sometimes today's guide works fine, tomorrow's guide gone, next few days guide there.

It still records and plays shows, but is really slow and clunky and just doesn't work well.. Other days the guide is fine for the most part.

I haven't been able to create a series recording for a couple weeks, but my previously recorded shows(**edit** recorded series) are still working. If I deleted them they'd be gone forever though. My TV DVR (http://video2.timewarnercable.com/guide) recording series doesn't work either - get message "couldn't complete at this time, try later" indefinitely, but can see my previous series recordings there, and my single show recordings there.

I was talking to one tech last week and I said that maybe the reason everyone isn't calling about these problems is because maybe I'm the only house with old HD non C boxes on my node, he would not confirm, but said I might be right. I think from other conversations that there are around 330 customers on my node. Not sure, but that's what I think. I am in a rural area with some small neighborhoods nearby.

My signals are perfect.

I am hoping my DVR all of the sudden acts normal again, it has happened before. I do not think it is a problem with my DVR because both HD non C DVR's all of the sudden started doing exact same thing at exact same time last month. That would be statistically impossible. Now the other 8300HD "upstairs DVR" mysteriously stopped working Sun night. Disconnected external drive,rebooted, same thing, just kept rebooting randomly. There are slight differences between exact model number DVRs too.. different hardware versions, etc. I think that is why they started acting slightly differently in their disfunction lately. Still, now one is dead and other dying all of the sudden. I think TWC are doing it on purpose at this point for whatever reason. They couldn't be that incompetent..
Edited by BWX - 8/25/13 at 11:19pm
post #18286 of 18539
Quote:
Originally Posted by BWX View Post

Same here with guide problems, same exact problems. It is not both our DVR boxes dying at the same time, it is TWC being incompetent. edit- which area are you in? Elmira area here.. but towards Big Flats/ Corning more..

Same here as far as them saying that they are escalating it up to local technical supervisor.

I called last night again and then the girl I talked to saw the note on my account from the 13th when they first said they were going to do that, now that same guy I talked to on the 13th is supposed to call again tomorrow.

It's all such a load of crap. They are either totally incompetent, or they just don't care. It may be a very large helping of both.

BTW the girl on phone didn't know what SDV was and also did not know the difference between an 8300HD and an 8300HDC, and did not know what a cablecard was.

I cannot start a series recording still, and I cannot even do it on MY TV services.. http://video2.timewarnercable.com/guide


Edit..
However one of the 8300HD boxes did in fact die last night (I have two), it kept rebooting all the time and wouldn't stay on.

It wouldn't surprise me it the local technical supervisor who got wind of this issue is deliberately trying to kill the non C boxes somehow remotely to try to force them off the node, especially if there is no other ones on the node.

Wouldn't surprise me at all. Instead of doing his job he can eliminate the problem by screwing us over and wrecking our boxes or making them non-functional somehow.

I'm in Rome (so I guess the Syracuse regional office). I doubt it's all the 8300HD's going bad at once, nor my signal. Over the past year and a half I've had one TW tech out to rewire my house all the way from the pole to the TVs and another tech come out when my TW distribution amp died to put in another amp and re-balance all the inernal lines. Plus I have two Cisco non-DVR boxes that are getting the guide fine. Between the 8300HD and an external 160GB drive I attached years ago I'm 87% full and need to watch a bunch of stuff before I'm letting them replace the box...and if they do want to replace it, I don't want an old POS 8300HDC, I'll argue for a newer model.

So far, as of today it seems like the box is back to normal....the guide is showing data out for the next 7 days as it should and I can schedule individual recordings (I never schedule series, so couldn't say if that works or not) using the online tool. I'm going to chalk up last week's incident as a one-time hiccup as long as it doesn't happen again soon (which it might in reading your 8300HD experiences lately).
post #18287 of 18539
Quote:
Originally Posted by fhall1 View Post

I'm in Rome (so I guess the Syracuse regional office). I doubt it's all the 8300HD's going bad at once, nor my signal. Over the past year and a half I've had one TW tech out to rewire my house all the way from the pole to the TVs and another tech come out when my TW distribution amp died to put in another amp and re-balance all the inernal lines. Plus I have two Cisco non-DVR boxes that are getting the guide fine. Between the 8300HD and an external 160GB drive I attached years ago I'm 87% full and need to watch a bunch of stuff before I'm letting them replace the box...and if they do want to replace it, I don't want an old POS 8300HDC, I'll argue for a newer model.

So far, as of today it seems like the box is back to normal....the guide is showing data out for the next 7 days as it should and I can schedule individual recordings (I never schedule series, so couldn't say if that works or not) using the online tool. I'm going to chalk up last week's incident as a one-time hiccup as long as it doesn't happen again soon (which it might in reading your 8300HD experiences lately).

My guide is working better today, not greeat though.

You should try to create a series on a daily show, like something that is new every day, like fox news at 8pm for instance, or a morning show on nbc, abc, etc..just to test it. I'm on a completely different node, so I am sure there are similar, but also completely different issues going on.

--tried guide, Mon works, tues works, wed, loading data for 40 seconds then finally works, thurs loading data for 40 seconds and finally works. Load guide again, and wed and thurs does same thing. Ug.

I tried a scheduled series recording, I got further online now, I got to the box where you chose the options, pressed "ok", and got the "we apologize, blah blah blah" box.. Oh well.

I have a 1 TB external, 160GB internal 60% full, lots of paid for HBO movies, series, etc.. No way I am giving it up now.

edit- BTW both my DVRs wouldn't boot up all the way for 2 days at the same time a little more than a month ago, and were acting exactly like this an hour beforehand. Then after two day they both booted at same time and acted mostly normal for a couple weeks, then back to acting like this - both of them at the same time. So yeah I think it is a problem with the system, not my individual DVRs. Could be local to my area only though.
post #18288 of 18539
I won't miss Navigator! Wish I had a decent broadband option here beside Time Warner so I could cut them out completely. I'm dreading the disaster I foresee...

Got home yesterday and my wife noticed orange spray paint all over the grass. I investigated to find the lines trace TW's underground trunk going to my pedestal. I popped the cover and noticed my drop had been cut and then re-spliced. I can only imagine what they are planning.
post #18289 of 18539
Quote:
Originally Posted by BenJF3 View Post

I won't miss Navigator! Wish I had a decent broadband option here beside Time Warner so I could cut them out completely. I'm dreading the disaster I foresee...

Got home yesterday and my wife noticed orange spray paint all over the grass. I investigated to find the lines trace TW's underground trunk going to my pedestal. I popped the cover and noticed my drop had been cut and then re-spliced. I can only imagine what they are planning.

It's the spot where the NSA "tap" is going to be inserted. smile.gif
post #18290 of 18539
Well replaced upstairs DVR with a Samsung SMT-H3272HTC..

It works fine, but trying to find out how much space is on the internal HD. Obviously an external will not work, but I tried it anyway.. DVR doesn't seem to notice it is connected.

On a website - it says this DVR has 500GB.. http://dvr.about.com/od/cabledvrs/fr/A-Step-In-The-Right-Direction.htm

If so I may didth my other 8300HD and try to get another H3272.. After recording a couple hours it went to 2% full so not sure if it is actually 500GB or not. Manual on TWC website only says "up to 30 hrs HD space" and even PDF manual from TWC doesn't list HD size anywhere that I saw skimming through it.

EDIT- On page 22 of user manual it says: HDD | 320 GB (SATA)

So that sucks. Default the DVR comes with 500GB, but just special for TWC they make them all with 320GB.. Great. I bet you could open the POS 320 GB DVR and slap a 1TB in place of internal.
Edited by BWX - 8/26/13 at 12:55pm
post #18291 of 18539
Quote:
Originally Posted by BWX View Post

Well replaced upstairs DVR with a Samsung SMT-H3272HTC..

It works fine, but trying to find out how much space is on the internal HD. Obviously an external will not work, but I tried it anyway.. DVR doesn't seem to notice it is connected.

On a website - it says this DVR has 500GB.. http://dvr.about.com/od/cabledvrs/fr/A-Step-In-The-Right-Direction.htm

If so I may didth my other 8300HD and try to get another H3272.. After recording a couple hours it went to 2% full so not sure if it is actually 500GB or not. Manual on TWC website only says "up to 30 hrs HD space" and even PDF manual from TWC doesn't list HD size anywhere that I saw skimming through it.

EDIT- On page 22 of user manual it says: HDD | 320 GB (SATA)

So that sucks. Default the DVR comes with 500GB, but just special for TWC they make them all with 320GB.. Great. I bet you could open the POS 320 GB DVR and slap a 1TB in place of internal.

Is the manual you have for the 3272 specifically... or for the 327x series?  The 3270 typically has the 320GB drive, while the 3272 normally has 500GB and MoCA modem for whole-house duty.

post #18292 of 18539
Quote:
Originally Posted by jcalabria View Post

Is the manual you have for the 3272 specifically... or for the 327x series?  The 3270 typically has the 320GB drive, while the 3272 normally has 500GB and MoCA modem for whole-house duty.

Thanks ...thumb up...

Manual link- looking closer-
http://www.timewarnercable.com/content/dam/residential/images/support/faqs/TV/digital-cable/samsung/samsung_smt_h3270_user_guide.pdf

Says ................h3270_user_guide.pdf

Maybe this 3272 is a 500GB version?

If so, that is fine for upstairs DVR. I like 1150GB and I am used to it. 500GB would seem extremely small to me for the downstairs DVR I watch all the time. Hmm.. I might be willing to try it though, and get a Tivo down the road if 500 is way too small.

http://www.avsforum.com/t/1486871/tivo-roamio-records-up-to-6-shows-simultaneously-3tb-storage-streams

4 tuners would be sweet. 6 would be overkill, and the price for a 6 tuner, 3TB Tivo is pretty insane too.. I would be fine with a 4 tuner 1 to 1.5TB DVR Tivo.

I need to find out what this H3272 has in it. Does anyone know how to access service menu?

I have to get into service menu to find out for sure probably.
post #18293 of 18539
Quote:
Originally Posted by BWX View Post


I need to find out what this H3272 has in it. Does anyone know how to access service menu?

I have to get into service menu to find out for sure probably.
Hold down SELECT button for over 15 seconds and then the UP arrow key (maybe down arrow I am not 100% sure). Sometimes need to do it more than once so make sure you hold SELECT what seems like a long time. /Dan
post #18294 of 18539
Quote:
Originally Posted by BWX View Post

Well replaced upstairs DVR with a Samsung SMT-H3272HTC..

It works fine, but trying to find out how much space is on the internal HD. Obviously an external will not work, but I tried it anyway.. DVR doesn't seem to notice it is connected.

On a website - it says this DVR has 500GB.. http://dvr.about.com/od/cabledvrs/fr/A-Step-In-The-Right-Direction.htm

If so I may didth my other 8300HD and try to get another H3272.. After recording a couple hours it went to 2% full so not sure if it is actually 500GB or not. Manual on TWC website only says "up to 30 hrs HD space" and even PDF manual from TWC doesn't list HD size anywhere that I saw skimming through it.

EDIT- On page 22 of user manual it says: HDD | 320 GB (SATA)

So that sucks. Default the DVR comes with 500GB, but just special for TWC they make them all with 320GB.. Great. I bet you could open the POS 320 GB DVR and slap a 1TB in place of internal.

Did you go to the TWC office or have them come out? Any problems getting that box? The Samsung 3272 is typically only for Whole Home/Signature Home programs, so you lucked out! AFAIK, all of the Samsung 3272 are 500GB. How is the speed for you? Especially compared to the non-C SA-8300, which it replaced? Do you like or hate the new stretched guide on the Samsung box?

Satch
post #18295 of 18539
Done with Navigator as of today. Terminated both Cable and Phone with Time Warner. Asked about keeping Cable via only the CableCard, but was quoted close to $100 a month just to add the cable to my account. I dropped from Signature Home to Extreme Internet ONLY (no other broadband option here or I would have ditched that too). Price quoted at the office was $178 a month for Cable with Extreme. Dropping to just Extreme puts me at $91 a month. Funny thing was that when I ported my phone over, the rate went up to $255 from $215. They want you in that bundle, which just proves how bad they are raping us all on individual services. Main issue here was not cost, but overall value and aggravation of dealing with them. Navigator has been nothing but a headache and for the amount of TV we watch, it just isn't worth it. I will still follow this thread to see if they ever get any better and to keep up with what's going on. It's been fun (sarcasm).

I can HIGHLY recommend Ooma for Home Phone now as well. The feature set and service destroys TWC.
post #18296 of 18539
whoa, wait, extreme? they're charing you 91 a month? thats the 30/5 right?
post #18297 of 18539
Quote:
Originally Posted by hikouka View Post

whoa, wait, extreme? they're charing you 91 a month? thats the 30/5 right?

That's the quote. Next tier up is Ultimate at $105+taxes.
post #18298 of 18539
uhm the website lists the price for extreme as like 70 bucks a month, the counter guy in syr set me up at 55 for the first year, you better go check on that
post #18299 of 18539
Quote:
Originally Posted by danki6x View Post

Hold down SELECT button for over 15 seconds and then the UP arrow key (maybe down arrow I am not 100% sure). Sometimes need to do it more than once so make sure you hold SELECT what seems like a long time. /Dan

It ended up being info and vol+ (or whatever button is below info) on the box itself. I could not access the menu any other way, from remote for me it was impossible.

Quote:
Originally Posted by Satch Man View Post

Did you go to the TWC office or have them come out? Any problems getting that box? The Samsung 3272 is typically only for Whole Home/Signature Home programs, so you lucked out! AFAIK, all of the Samsung 3272 are 500GB. How is the speed for you? Especially compared to the non-C SA-8300, which it replaced? Do you like or hate the new stretched guide on the Samsung box?

Satch

Went to the office and it was really lucky to get this box. I am going to go back and try to get another. I worked out that it was a 500GB model by comparing space used to my 1.15TB 8300HD.

In the service menu it wouldn't say the size of HD, it just said some random numbers like 0(2) or something next to that line. I will upload pics here eventually.. Also some of the service menu was locked and needed a password, but all the normal things to try didn't work, including 1111, 0000, 7777, last 4 of account (actually I didn't try that yet, I was going to but didn't yet), 1234, 4321, etc, etc, etc. So not sure what's going on there.

The box works pretty good, it is sometimes slow, sometimes "hangs" a little, but overall ok. It is still Navigator on SDV, and it is still crap, but it works.

Some of the signal levels are around 6db lower on certain channels, I think that is just the system though in the area lately. Most are fine.
post #18300 of 18539
Quote:
Originally Posted by hikouka View Post

uhm the website lists the price for extreme as like 70 bucks a month, the counter guy in syr set me up at 55 for the first year, you better go check on that

I'll call in and see if they'll do anything. The counter lady didn't seem to care. She was quoting retail rates and I believe the $91 is with taxes. I could drop to standard and pick up another $20, but I like the 5Mb up for my file transfers. Bottom line is no more Navigator!
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