Originally Posted by heldmacm
Other than unplugging it, you can also reboot the boxes by holding the INFO, Vol + and Vol - buttons on the front panel. As anyone with Navigator likely knows, that's CS's suggestion for seemingly everything.
What about the people with Sara IPG's. How do they reboot? To be honest, I think it's pretty stupid that Passport has copywritten the hold power button to boot process. This is something that should be a conventional standard for all digital boxes.
Knowing Navigator, the Info Vol+/Vol- for a box reboot won't be the final release. In TWC's wonderful program design of Navigator it will be the steps below:
(HERE IS A FUNNY PARODY OF TWC INSTRUCTIONS FOR NAVIGATOR ON THE BASIS THAT THE HOLD POWER BUTTON/BOOT DOESN'T WORK ANYMORE WITH NAVIGATOR.)
TO REBOOT BOX:
1.) Press the Info Button 5 times.
2.) Point your Remote toward the Northeast hitting the Guide Button 3 Times.
3.) Nod your head up and down 10 times, than stop for 5 seconds.
4.) Now, looking straight at your TV, say, "I Love My New Navigator Guide" 10 times, pausing for 5 seconds in between talking. YOU MUST SAY THIS DURING THE REBOOT PROCESS OR YOUR BOX WILL NO LONGER WORK! (You will than need to call our professional CSR representatives to assist you, or bring in your box to your local TWC office, or have a trained TWC tech come to your home to exchange the box.)
Now press the power button and during the reboot process, you must only think positive thoughts about your Navigator Guide. Any negative comments about the Guide or about the company will be recorded in the Conflct Log, to be read by our head-end server, and will cause your system to crash. In that case, re-follow the above step. (step 4)
5.) When your Guide comes back on your default channel, make sure to say, "I Love Navigator" again. Than yell, "WOOOOO HOOOOOO!" This will keep it working.
Thank you for choosing TWC.