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Time Warner Cable Navigator - Page 9

post #241 of 18536
I am Anxiously awating the OCAP version to be rolled out on to Motorola STB'S does anybody have any updates on the work in progress or a possible release date?
post #242 of 18536
BAM-SLAM-The Time Warner Nebraska site has a letter announceing major new Navigator softwae upgrade.The ones I rember are new time/channel recording option that can be used more than once.Icon in recorded list to let you know when show will be deleated-enhanced banner control-more detailed show information and the best one new enhanced graphics the blue gone new vibtrant tivo like colors replaceing them.They also state this is the first of many upgrades that will be added system wide to those who have navigator.Seems they are heading in the right direction.Check the letter out for yourselfs.Maybe us critics jumped the gun before we saw the finished product.
post #243 of 18536
For those of you who wish to read it, the letter can be found here:

http://www.timewarnercable.com/Media...PostLaunch.pdf
post #244 of 18536
Quote:
Originally Posted by kcmotwcuser View Post

You have to change the aspect/zoom from the Menu, the remote key didn't work on my friends HDDVR that I used Navigator on.

That blows! I use that a lot. JP1 macro time I guess.

Quote:
Originally Posted by kcmotwcuser View Post

I am not sure what you mean by select date from the Guide. You sort by time and catagory. Can you explain how you use date?

On Sara, if I am looking at 7pm Monday night and want to see what is on 7pm Thursday, I can hit 'B' and scroll down to 'Thursday' and the guide will change to 7pm Thursday.

xnappo
post #245 of 18536
Quote:
Originally Posted by kcmotwcuser View Post

I am not sure how you use TitanTv, as with Navigator you will not be able to do manual recordings. You have to select the show from the IPG, no other options. So if you are using TitanTv to enter manual record time you will HATE, Navigator.

I only use TitanTV to search for programming much like Tivo's Wish List. When the program shows up in their database, I get an email letting me know when it's on so I can then go into my IPG and schedule it for recording.
Quote:


I am sure Cable wants us to buy our own boxes, the old STB inventory is going to be costly to replace.

Some people don't agree. They think hardware rental is a cash-cow, but I agree with you, I think they'd rather get out of the hardware business. The ROI on most DVRs today is around 4-5 years, so we need to get at least that much usage out of them to justify the purchase vs rental.
Quote:


I would think hardware is going to last 2-5 year, just like you Desktop/Laptop. It is planned obsolescence. Both software and hardware companies make money by making your hardware Landfill junk.

I've had my 8300 for 2 years now and fully expect it will be viable for at least another 2-5 depending on what the retail marketplace actually offers once OCAP is in play. Of course, I am leaning toward buying whatever looks good, if that's what actually happens. I think the jury is still out on exactly what OCAP means hardware-wise.
post #246 of 18536
Quote:
Originally Posted by Paul Simoneau View Post

This last sentence makes me curious.

Why would a cableco outlay a huge chunk of cash, when (in their minds) they've already got a capable infrastructure laid out ? Obviously, this doesn't apply to cablecos which already have fiber laid out, which I have to assume is in the minority right now.

Also, why do you think that laying fiber is less expensive than laying cable ? Splicing fiber is a hell of a lot harder than traditional cable, you need to upgrade to optical transmission gear versus the commonplace cable stuff, and so on and so on...

Here TWC HAD a "complete" cooper infrastructure They replaced large portions of it with fiber. The reasoning was that they were able to THEN offer new services and generate NEW revenue. When they went online with the fiber node by me, I could then get DTV and RR. I could not "buy" these services with the old cooper system (my guess was that the cooper system didn't have near enough overall bandwidth, remember the population density is quite large here). So they "instantly" got some new business form me.

Now I did not say "laying" I said replace the cooper with fiber. Tearing up all the streets happened long ago. And "tearing up the streets" is a far, far bigger deal in a heavily trafficed a city like NYC.
post #247 of 18536
Buying vs. renting cable STBs is an interesting question. However, we need to look at the issue from a customer perspective. When I wanted to go DVR, it was TiVo/Replay vs. TWC. Totally no contest. The monthly charge was MORE for a non-TWC solution. AND the TWC solution included the rental of the box. PLUS, by renting the box, I have essentially a lifetime warranty. If I even think my box is misbehaving, I can easily swap it.

PLUS, when we look at today, we see an 800 dollar STB from TiVo and a 12 buck a month cost. Aside from the IPG, it needs 2 cable cards... so there's additional monthly rental of those cards from the cable company. So there's even MORE of a spread when you look at similar capabilities (i.e. dual tuners in a DVR).

Honestly, I'm not at all sure I'm that anxious to be having to buy my own box outright.
post #248 of 18536
Quote:
Originally Posted by kcmotwcuser View Post

I call my friend and had him check. The "B" on Navigator brings up Finds Shows and lets you search by Title, Category, Rating. Not by Date or Time.

But the announcement from Lincoln says something about Time.

Thanks for checking with your friend.

There is a new PDF on the Nebraska site explaining some more features. You can change date in the guide by pressing a number button for the number of days ahead to go, and then the right arrow key. Also some remotes have a day key you can hit, so this could also be programmed in to universal remotes.

I also see a very welcome feature(that we don't have with Sara, dunno about Passport) that you can set up the guide to show your favorite channels first!

xnappo
post #249 of 18536
Quote:
Originally Posted by Riverside_Guy View Post

Here TWC HAD a "complete" cooper infrastructure......

Dag nab it! It's COPPER, cooper is a tire.
post #250 of 18536
Quote:
Originally Posted by xnappo View Post

Thanks for checking with your friend.

I also see a very welcome feature(that we don't have with Sara, dunno about Passport) that you can set up the guide to show your favorite channels first!

xnappo

I would love that feature!

I'm still on SARA and I hate the way the guide is organized (and overloaded with uselss channels).
post #251 of 18536
I would much rather have the option to list ONLY the channels I want, with an option to switch to ALL, just like TitanTV gives me. Having Favorites at the beginning certainly would help though.
post #252 of 18536
Quote:
Originally Posted by DoubleDAZ View Post

Dag nab it! It's COPPER, cooper is a tire.

Maybe he was referring to cooper pairs, a feature of superconductivity.
post #253 of 18536
Quote:
Originally Posted by Paul Simoneau View Post

This last sentence makes me curious.

Why would a cableco outlay a huge chunk of cash, when (in their minds) they've already got a capable infrastructure laid out ? Obviously, this doesn't apply to cablecos which already have fiber laid out, which I have to assume is in the minority right now...

Minority in what sense? Certainly not in the sense of households passed. I'd assume that all major markets are hybrid fiber/coax by now, with fiber-to-the-node and coax to the customer premise. (The system I was on in Chicagoland made the switch about 8 years back). It's the only way that they have bandwidth for high-speed internet and phone services.

Now fiber-to-the-home is pretty rare for cable providers. Some small systems which have made the switch from all coax in the past few years have opted to go that route from the beginning, as have many new systems in countries where there was no existing cable infrastructure until recently.
post #254 of 18536
I think TWC just tried to update my Navigator software here in a Lincoln, NE. Guess what? It hung the box. Just sits there with that stupid r----- on it's display.

Do they even test this stuff before they push it out?
post #255 of 18536
Quote:
Originally Posted by kcmotwcuser View Post

Lincoln has been a beta site since June 06. I am shocked you have not had other issues. What kind of box do you have. I just got Navigator here on my SA 2100, but they have not done the 8300 DVR yet. Per KC customer care the DVR's are going to be last to upgraded. So I have 2 boxes with Navigator and 1 with Passport now.

I really think Lincoln has been more of an Alpha site than Beta. And this post proves it.

I have the SA 8300HD DVR box. We've had the Navigator software for about a month now and it hasn't been bad. A couple of annoying features, such as if you turn the volume up, you can't do anything else until the volume bar disappears. Also, they changed the FF on the DVR. Before, if you hit Play while FF, it would jump you back a few seconds and play from there. Now it starts playing at the exact moment you see on the screen. Which means if you're on 2xFF during the commercials, you'll the see the start of the show, have to hit play, then rewind back a few seconds so you don't miss anything.

I've talked to a few other people and they all have said their boxes have bricked themselves. SA 8300 non-HD DVRs and SA 8000s.
post #256 of 18536
Quote:
Originally Posted by beretta3000 View Post

I think TWC just tried to update my Navigator software here in a Lincoln, NE. Guess what? It hung the box. Just sits there with that stupid r----- on it's display.

Do they even test this stuff before they push it out?



Me too. I've also had Navigator for the past month here in Lincoln NE. This morning the box is dead. sounds like this is widespread.....I was planning on just driving to the office and getting a new box but maybe I'll call first.

I was just getting used to Nav. What really sucks is if I lose all my programs on the DVR...had whole seasons I hadn't watched yet.
post #257 of 18536
Quote:
Originally Posted by DoubleDAZ View Post

Dag nab it! It's COPPER, cooper is a tire.

Eeeek! Actually, Cooper happens to be the name of my sister's cat. Cooper loves to head butt me, so of course I have a soft spot for the guy.
post #258 of 18536
If hitting play while doing a FF brings you to the instant you are seeing, indeed that is a step backwards from Passport. There are MANY folks I know, both IRL and here, who really depend on this feature.

Like I was trying to say, we will probably gain some and loose some going from what we have to MDN. If the actual rollout version of MDN DOES correctly support external drives AND also eliminates this effect, I might almost prefer to go back to Passport. Of course, in NONE of this do we have any choice!
post #259 of 18536
My box is back up and running here in Lincoln NE

i called TWC and they had a message saying the update on all boxes failed, and the engineers are working on it. So, I went back over to my box, unplugged it for a few minutes, plugged it back in, it went through a very long boot process, and now it is back to normal (Navigator). Don't see any obvious "updates".
post #260 of 18536
Quote:
Originally Posted by MTKSU View Post

Me too. I've also had Navigator for the past month here in Lincoln NE. This morning the box is dead. sounds like this is widespread.....I was planning on just driving to the office and getting a new box but maybe I'll call first.

I was just getting used to Nav. What really sucks is if I lose all my programs on the DVR...had whole seasons I hadn't watched yet.

I would hold off on that for the moment. If you try calling customer service, the line is busy. That's probably a good sign that TWC bricked a good portion of the boxes in the city. So rather than lose all my shows, I'm going to hold out hope that they get it figured out yet today. That would be a LOT of new boxes and very p----- off people if they don't try to fix it through another upgrade push.

And the rest of you can thank us for taking the multiple bullets on this first. Ahh...the frontline is such a fun place to hang out.
post #261 of 18536
A plea to all you guys with Navigator from all of us who are watching what is happening with great interest:

PLEASE: Add your LOCATION to your profile! Navigator is apparently in test in several locations, it would help the rest of us if we knew which system you are on. It would also be helpful if your signature would include what cable equipment (8300HD, 6412, etc) you had.

Thanks for doing that.
post #262 of 18536
Quote:
Originally Posted by beretta3000 View Post

And the rest of you can thank us for taking the multiple bullets on this first. Ahh...the frontline is such a fun place to hang out.

pah, you're not so special! They bricked the 8300 in my area last year for most of the day during a minor update for Passport! I spent all morning trying to get the damn thing up and running before I found out what happened.
post #263 of 18536
Quote:
Originally Posted by beretta3000 View Post

Also, they changed the FF on the DVR. Before, if you hit Play while FF, it would jump you back a few seconds and play from there. Now it starts playing at the exact moment you see on the screen. Which means if you're on 2xFF during the commercials, you'll the see the start of the show, have to hit play, then rewind back a few seconds so you don't miss anything.

Try using the 'Instant Replay' button to stop the fast forward instead of hitting 'Play'

xnappo
post #264 of 18536
Quote:
Originally Posted by xnappo View Post

Try using the 'Instant Replay' button to stop the fast forward instead of hitting 'Play'

xnappo

Oh...I guess that would work. Hehe...never really used the instant replay button much before so I never thought to use it there.

Vision: I remember that update. Took TWC 3 days to get mine fixed. I do wish we had another hardline cableco to pick from...
post #265 of 18536
Quote:
Originally Posted by beretta3000 View Post

Oh...I guess that would work. Hehe...never really used the instant replay button much before so I never thought to use it there.

This is how we have always had to mimic that function on SARA...

xnappo
post #266 of 18536
KCMOTWCUSER -

Have you been able to figure out how far out the guide will retrieve data? There was speculation that it would be 14 days, but also speculation that it was a regional setting, and that KC would still be limited to 7 days.

Sounds pretty clunky from what you've seen so far...
post #267 of 18536
Quote:
Originally Posted by kcmotwcuser View Post

It is 7 days just like Passport at this time. But that might be because they are running 2 systems. I also noticed that the digital Disney Channels are gone at 380 and 381. Also the 611 Diagnostic Channel is gone, I don't know how to look up the revision number of Navigator. Does anyone know how to look for it?

It's still an 8300HD - try the Select|Exit|DIAG|Boing trick.
post #268 of 18536
A cooper is a maker of barrels. Hence the family name "Cooper".
post #269 of 18536
Quote:
Originally Posted by kcmotwcuser View Post

I have never heard of this, what is the trick and what order do you use these buttons, I just always went to CH 611.

Simultaneously press EXIT and SELECT until you see DIAG on the 8300HD's display. You will probably also hear a "ding." Be patient; it may take a few seconds. Release the two buttons and press EXIT again. At that point, if it's working, you will see the DIAG pages and be able to scroll through them.

If you have depressed the two buttons - in the initial step - for over five seconds and nothing has happened, then I'd guess that it no longer works.

Let us know either way.
post #270 of 18536
Does the 8300 need to be Off?
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