Originally Posted by PedjaR
"Channel was not available" is usually a dead giveaway that your box is flaky, especially if it does not get fixed with one reboot. The problem has not gone away so far, and most likely will not. Have TWC replace your box (show their tech the recording log and mention that reboots did not help). Sometimes it takes several tries to get a stable box. I know it is a pain (you lose the stuff you recorded), but what's the point of having a DVR if you don't know if it is going to record or not?
I think that's the pisser for so many people,
Whether this is an issue with the new C-Cards, Navigator, or the cable system's head end itself, after a year of testing and development these box issues should NOT be happening. What about the thousands of people who can't get to a service center because of things like bad weather or health issues? Most people aren't going to be willing to wait around and do this box replacement crap having the need to go through 3-4 boxes to get a working model. That's BS! Who wants to wait several times through for a cable tech to replace a box? People with problems are tired of this and many do not have the options to just go to dish as several have stated above.
If this technology was stable in all areas, these boxes should be lasting for several years instead of months or weeks!
We know that these issues are not problematic in all areas, but for communities with the new hardware/software issues, TWC, the FCC, and Scientific Atlanta (SA) really need better methods of communication to work out these bugs.
Does anyone with Navigator know exactly why there is a longer boot time of 5-10 minutes or more? Is this because of the new features of the software, or is it because of testing modes being activated at the head end, and because of this, a longer boot time is required?