Time Warner Cable Navigator - Page 17

Yes I do recall that! BUT, what DO they charge for that second 8300? There's a 8 buck charge for a cable box, then 10 bucks on top of that for the DVR "service." Would a second one be $18/month? Let's say the second box comes at a 50% discount, so that means $9/month.

Then again, there are folks who will spring for a TiVo 3. Many of whom may get quite upset as TWC implements SDV.

Ah, life is just too damn complicated!

Perhaps. But not nearly so upset as you people are going to get when you get switched to the Digital Navigator .

I'm sure I'm the only one expressing this: I am delighted to be on Comcast!

Of course, there's a qualifier; my local cable company, an SA/Passport shop, was purchased a year or so ago by Comcast. Having just laid out whatever for the operation and being in a relatively unsophisticated backwater (York, PA), I am told it will be quite some time before they make any equipment changes. The ROI is just not there.

pepar,

Sometimes I think we must be the only 2 people on the planet happy with our cableco's.

"Here's te us, was' like us, damn few and their all deed"

Hey, I remember going down there (63 or 4ish) to play a Friends school (I think) in football. They had the gosh darndest, spiffy looking ambulance right at the edge of the field. Unfortunately one of their guys had to use it. I remember getting in BIG trouble with the coach because they put us in the girls lockers... so I got a couple of fat sanitary pads and asked the trainer to wrap them around my knuckles (they used to get very banged up in any game, remember we played 2 way in those days). Coach saw it and gave me what for!

You will one day regret divulging that information!

Same for me. Waiting for Navigator and hope the "bug" is not there for any hard drive additions. I may set the channel on the news say and watch something else and then rewind and skip through the news. Will also "get behind" on other shows and be caught up by the end using the trick play stuff. With the 1 hour buffer, do not need to record as much. Also with the 'swap' key you can actually buffer two channels. Only thing that has gotten me when doing two buffers is when something starts recording and takes over the second tuner and I lose that live buffer.
/Dan

You're lucky if you have a DVR - Comcast York (and some other smaller Comcast divisions out there) run Passport only on their DVRs but on the non-DVRs they have SARA.

Greetings,

First time poster. Big fan of cable TV and I live in the Metro Milwaukee area. It appears that the new Time Warner Cable Navigator has gotten mixed reviews.

I had received a notification from Time Warner that one of the boxes (I only have one) was to have the Navigator updated on January 24. But that not all boxes would be affected right away. Mine was not. On or about February 14th there was a big download of my Pioneer box at about 5 am (CST) but no Navigator so maybe they were still testing the equipment.

I had originally two Scientific Atlanta boxes that were buggy and a Pace Box that had problems in my 6 years of having Time Warner Digital Cable. (It turned out that the Pace Box was not buggy, but often times when they notice pixel break up on the digital channels, the first thing they do is replace the box.) An old Pioneer box was our first box, but that gave us problems after about 3 months. I have had a new Pioneer Passport box now for about 6 years and it runs like a champ!

I was told that the Pioneer boxes would be last to be upgraded. Is this based not only on the type of box you have but the city and "mode"(i.e quadrant) where you live that determines the upgrade? I think TWC is going with the order in the Milwaukee area of:

1.) DVR HD boxes

2.) DVR boxes

3.) SA HD boxes

4.) SA boxes

5.) Pace HD boxes

6.) Pace Boxes

7.) Pioneer HD Boxes

8.) Pioneer Boxes

What was the company name of the first cable boxes that were digital that were about the size of a VCR when digital first came out? I assume that if those are still in circulation that those would really be the last to be upgraded.

Regards,

Jack

Welcome Jack,
"Mixed Reviews" would imply that there are some positive ones! Do you know of any positive reviews of Navigator? I don't recall seeing any ones here - but perhaps I am missing something.

I don't have the Navigator upgrade yet. But if your box doesn't take the upgrade well, turn off the box by hitting the power button on your remote or box itself. Than unplug the box for about 10 minutes and plug it back in. If the box button is "frozen" and does not respond, unplug your box for 10 minutes and plug it back in. This will clear any bad data that may not have loaded properly after the upgrade. Make sure you wait for the correct time to show in the display. Than turn your box back on and allow the system to reboot. Many times, unplugging the box for 10 minutes can solve a lot of problems as opposed to just a reboot.

Jack

LOL!

Correct Dave,

I haven't found any positive reviews on this forum yet!

Jack

So you were being kind to TW!

Two questions,

1.) On a NON-DVR box, if you are in Record Mode for Navigator, do you just press exit like you did on Passport to stop the recording?

2.) Is there a quicker way to FIND SHOWS other than using the keyboard, which sounds very clunky! (It always seemed to be easy to use the "C" key, to search by Title on the Passport Software.

Jack

Jack, non-DVR boxes will not record. I know you knew that, so I must have misunderstood.

Ah, how quickly they forget...

So let me get this straight: If you pay extra/month for the DVR you can avoid Navigator? Seems like perhaps TW's real intent is to migrate everyone to a $10/month (or so) higher priced service.

Well,

As a cable subscriber since 1985, I am hoping that things with the Navigator upgrade improve for everyone! It sounds like this product may have been rushed too fast to market! Is there any way that your local Time Warner office management can delay this upgrade? Or are they obligated to roll out Navigator regardless by such a time to meet some upgrade quota? I think that the longer this is delayed, the better it is for all of us because that means Time Warner will be spending more time getting the bugs out.

How can you tell what version of Navigator you have? I do know that they give you the option to change the time, because this info was included in the brochure about it. So at this time, nobody has the option to change the duration of the Channel Banner display on Navigator? Sounds like that is one thing that Time Warner needs to change along with multiple color schemes for the digital guide under the new system.

Glad I found this board! I am certainly no longer thrilled about this upgrade! However, I am optimistic that things will improve once the upgrade patches are released.

Jack

PS. If you have your remote control set to control TV volume through the TV and not the cable box, does that change with the upgrade? I know audio settings may change where the TV may sound lower and need to be adjust under the new SETTINGS options. But I want to make sure that my remote volume continues to control the TV and not the cable box volume.

Just a question.I know most or all Passport users want to keep it instead of Navigator.How many SARA 1.88 or 1.89 would rather keep SARA than have Navigator forced on them?

A very good question. Unfortunately I still feel I can't answer. Sometimes I read posts saying 'oh the new search sucks!' and think search? why that would be nice.. Then other times I hear about rebooting every day. I feel we lack for a really good review of the current user experience.

xnappo

Count me, I'll keep my SARA 1.89,thank you very much. While I could use a search function (notice I didn't say "better" search function ) and a Wishlist would be nice, I think I've player beta tester with SARA long enough and certainly don't want to start anew with Navigator. Come back and ask me again when Navigator is as stable as SARA or Passport.

I am glad I am in Houston and that Comcast has taken over control from Time Warner Cable so Navigator will not be forced on me. Comcast is still using the Time Warner Cable name for now. From reading the forums, I think Navigator was released too early. TWC needs to work out the bugs before it is released in other areas.

Actually, I WANT Navigator because we think that the Passport trick play bug may be gone, but only if it has all the functionality my Passport has. Plus navigator does do SDV.

AND according to TWC, it will be the Passport ones that get upgraded first, supposedly this has to do with current SARA being able to do SDV while current Passport can not.

But no matter how we feel or what we want, we will get what they give us, when they give it to us, bugs or not.

Well, I hope it's not a matter of be careful what you wish for. You might be trading one problem for a host of other, much more aggravating, problems.

It's so nice to see that all the FCC guidelines have resulted in so much competition...

I tried to connect my WD My Book Premium ES 500GB external hard drive up to my 8300HD. I live in lincoln, NE and have the new navigator. Even after several reboots I got nothing. I just emailed technical support about it and will be awaiting their answer. I will post back here.

Oh I hear you! But if Navigator DOES everything Passport does, correctly, fixes the trick play bug, it's absolutely a step up BECAUSE of it's SDV support.

Of course, turning to my cynical side, that also means that while TWC can't use the "we're out of bandwidth" argument, they still can revert to the "they won't sign a decent carriage agreement unless you start paying even MORE money." the only way to really address that is for Verizon to be immediately granted a city-wide franchise/license to deliver TV services.

Once that happens, TWC may actually have to go into the mode of providing stuff to get customers as they are NOT the only game in town (yes, in very specific locations in the city, satellite may be some competition, but an Internet connection does NOT come with satellite so one would have to step way back in connection speed to go DSL or pay another 10 bucks a month for cable Road Runner (it's ten bucks more if you do NOT have other services from TWC).

Greetings,

Can anyone tell me in the Milwaukee Area when the Pioneer Boxes with Passport on them are to be updated to Navigator by Time Warner? I would like to get a date or at least narrowed down to the week when the upgrade is scheduled to "prepare" for the change-over.

Also, who determines when the upgrade is to take place? Is it the office manager, a head technical supervisor, or the President of the local division of your TWC company?

Jack

You can call your customer service dept and ask them. It is usually the corporate office that determines who gets Navigator and when. But the President of the company should know.