Originally Posted by Doug_L
Recently got 'Gatored here in NYC (85th Street, East Side). Obviously have tons of growing pains and issues with the new software, much of which has likely been discussed in this thread (I've only read pages 325 and later).
Has anybody found any avenue to provide feedback for improvements to Time Warner? It would seem that the folks here could come up with a list of about 40 items off the top of our heads that should be changed in the next version. Just wondering if anyone has had any luck finding a forum for this type of feedback.
Lastly, has anyone created a 'how Navigator works' FAQ? It would probably be a combination of the tips & tricks, as well as some explanation of how Navigator's more obscure black-box features work (ie: conflict resolution, treatment of multiple New episodes, etc.) I am not the right person to put it together, and I understand that some of the more complicated items are based on people's anecdotal experience, but it would be very helpful as a starting point.
Oh boy, I have been having significant issues which are detailed in the past several weeks, especially as it relates to series recordings. Apparently it all seems to stem from a method of conflict resolution that some apparently like but I find as god awful as it could be, just from a software design standard (tagging ALL episodes as NEW for cable shows that repeat first run episodes). If there is a conflict, it will automatically schedule the next showing.
Apparently, it demands some totally new PIA methodologies to be employed to work around the issue of it ending up recording the same show over and over. I have very diligently been following that advice to the letter. While they seem to work fine on ODN, they simply do NOT work at all for me. For at least 3 series, I let it record the initial run, delete it and it still schedules a repeat of it.
It was suggested this was an issue that was unique to me only. BUT as it seemed very consistent, I found that somewhat hard to believe... rarely does software work this way, essentially having significant bugs, for only one of thousands of users. BUT it seemed to me I was the ONLY 8300HD/MDN in NYC person who was talking about this, I don't recall anyone replaying to me saying they did NOT see this issue. I chalked that up to the fact that maybe not everyone was as heavily invested in series recordings.
HOWEVER, I DO thank jcalabria who has expended time and MANY digital bits trying to help me address the issue... I'd be really lost if he wasn't patient in responding to my rants.
Welllllll, now I seem to see a new issue. Have to be out at a board meeting tonight, so I had to check the schedule to see if everything will work. I see Grey's listed as a conflict. Odd, I had moved Sunny to record the 11 PM show. Craptigator decided to cancel that recording and move it back to 10. OK, following jcalabria's advice, I change the priority of Sunny, so IT is the show that gets "conflict resolved automatically" to the 11 PM showing.
Only it doesn't. It "stays" at 10 PM and Greys will NOT record. Can't delete the 10 PM Sunny, I go through several moves in the priority list to wake it up, several box reboots. Nothing. Finally I cancel the series for Sunny totally.
The damn thing is STILL there! No matter what I try and do, I can NOT stop it from recording Sunny at 10. It looks like my ONLY choice is to cancel the 10 PM Mentalist (which does NOT repeat). AND I also better cancel the Mentalist series recording as well, as it will probably decide to bring it back (Grey's is set to the highest priority, first on the list, so it HAS to be Sunny that is forcing the conflict in the first place since Grey's is higher priority than Greys)). At least I CAN get it via a torrent site.
Of course I can go get an ODN box. Problem is I do NOT want a HDC, I ONLY want the 3090. BUT to accomplish that, it seems I have to be prepared to make weekly trips to 23rd street on the off chance I might get such a box. They refuse to "reserve" one, they refuse to allow anyone to call and see if they are in stock. It could be weeks and weeks, not only killing half a day each time, but costing me almost 5 bucks each time in subway fare.