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Infocus IN72 Specific Thread - Page 71

post #2101 of 2274
Quote:
Originally Posted by DallMachines View Post

Thank you.. but i cant find it there. Maybe i should start a thread about "dvd movies (not HD) with great image quality"?

Already exists, though dated. Reference Movie Thread.
post #2102 of 2274
Yes my dreaded fear can true. Turned pj on last night and she blinks green about 50-60 times(lost count), then the red light starts blinking and the fan dies down. Tried shuting off and turning back on, same thing. Tried reseating lamp as suggested in this forum, still the same. Will call support tommorow, but I almost sure of the results. I have had this thing for 11 mos. and the lamp has only 150 hrs. We have had some electrical problems as of late with ice storms in our area. I did notice the ceiling lights go dim a couple of times while I was watching a movie one day. I took the lamp out and did a continuity test between red and white wire and it showed open, does anyone know if that will show a bad lamp? Visual inspection of the lamp looked fine. Man I hate buy a new lamp and the same thing happen again. Think I will take Bush's check and buy a 50" lcd. Any suggestions?
post #2103 of 2274
Quote:
Originally Posted by Rockman254 View Post

...Think I will take Bush's check and buy a 50" lcd. Any suggestions?

Try to forget what true blacks look like.
post #2104 of 2274
Make sure it's not a problem with the electrical outlet.

Quote:
Originally Posted by Rockman254 View Post

Yes my dreaded fear can true. Turned pj on last night and she blinks green about 50-60 times(lost count), then the red light starts blinking and the fan dies down. Tried shuting off and turning back on, same thing. Tried reseating lamp as suggested in this forum, still the same. Will call support tommorow, but I almost sure of the results. I have had this thing for 11 mos. and the lamp has only 150 hrs. We have had some electrical problems as of late with ice storms in our area. I did notice the ceiling lights go dim a couple of times while I was watching a movie one day. I took the lamp out and did a continuity test between red and white wire and it showed open, does anyone know if that will show a bad lamp? Visual inspection of the lamp looked fine. Man I hate buy a new lamp and the same thing happen again. Think I will take Bush's check and buy a 50" lcd. Any suggestions?
post #2105 of 2274
Not an exact science, but if the HD DVD looks great, the STD DVD is likely to as well. If the HD version is terrible, well, there's no hope for the STD DVD.


Quote:
Originally Posted by spyder696969 View Post

Already exists, though dated. Reference Movie Thread.
post #2106 of 2274
I think my fuse is blown. Does anyone know if it's hard to replace it, or how much it costs to have Infocus make the repair?
post #2107 of 2274
update: got my IN72 back from repair after it set itself on fire. My unit has the same serial number so I imagine they just replaced an internal board. Also my lamp had about 800 hours and the one I got back has just over 700. Repair turn around time was about a week including shipping, not bad.

@kbgl, I would guess around $375, as that seems to be their going rate to do any repairs on the IN72.
post #2108 of 2274
It turns out that mine will be covered under warranty. I wish I didn't have to ship it though.

Quote:
Originally Posted by mellowman View Post

update: got my IN72 back from repair after it set itself on fire. My unit has the same serial number so I imagine they just replaced an internal board. Also my lamp had about 800 hours and the one I got back has just over 700. Repair turn around time was about a week including shipping, not bad.

@kbgl, I would guess around $375, as that seems to be their going rate to do any repairs on the IN72.
post #2109 of 2274
Quote:
Originally Posted by kbgl View Post

It turns out that mine will be covered under warranty. I wish I didn't have to ship it though.

Via Fed-Ex, it should run you about $12...much better than $375.

(Didn't forget about you, btw)
post #2110 of 2274
I get packages here at work, and it's amazing how rough many look. I hate to think of my IN72 being thrown around like that.


Quote:
Originally Posted by spyder696969 View Post

Via Fed-Ex, it should run you about $12...much better than $375.

(Didn't forget about you, btw)
post #2111 of 2274
If sends refurbs back in enormous packages with about 6" of foam all around them. Should be safe, but I hear you on how most carriers handle our prized possessions.
post #2112 of 2274
Quote:
Originally Posted by kbgl View Post

I get packages here at work, and it's amazing how rough many look. I hate to think of my IN72 being thrown around like that.

By all means, as Spyder696969 suggested, use FedEx and let them pack. I requested and put the "Fragile" stickers on mine. I also opted for shipping insurance-first $100 is free, then it's $0.75 per additional $100 dollars of your declared value. Total charge for FedEx packing/insurance/ground shipping was less than $18. Turnaround time for me was 1-week.
post #2113 of 2274
I still have the original box and inserts. Do you think I should use it, and have it packed in a larger box with foam peanuts? I thought I might also remove the base if I do not use the original box.


Quote:
Originally Posted by sgibson View Post

By all means, as Spyder696969 suggested, use FedEx and let them pack. I requested and put the "Fragile" stickers on mine. I also opted for shipping insurance-first $100 is free, then it's $0.75 per additional $100 dollars of your declared value. Total charge for FedEx packing/insurance/ground shipping was less than $18. Turnaround time for me was 1-week.
post #2114 of 2274
Quote:
Originally Posted by kbgl View Post

I still have the original box and inserts. Do you think I should use it, and have it packed in a larger box with foam peanuts? I thought I might also remove the base if I do not use the original box.


Return IN72 only (no cables, base, remotes).I did NOT use the original box. Infocus will e-mail you a printable pdf form with address, RMA number. RMA # must be put on 4-sides. I observed and let FedEx take the responsibility ( I asked FedEx for and pasted "Fragile" stickers) for packing, and got the shipping insurance to cover the cost of IN72. That way, any shipping damage should be covered. Just be sure to keep your paper receipt. (Not 100% sure, but I think Infocus Repair will notify you immediately if they receive a damaged unit, they may not even accept damaged goods).
One more thing, I did wrap and tape close the IN72 in the plastic sheet it came in and enclosed a copy of the printed RMA with my name, phone# and Address...just in case of box damage.

Good Luck,
post #2115 of 2274
If you send in your original box, you won't get it back either. The original box is made for pallet shipping and display anyway, rather than UPS/Fed-Ex shot-put competition tossing amongst the delivery guys.
post #2116 of 2274
Well after talking(what a joke that was)with tech support. They finally decided that it was not my bulb from what i described with the blinking lights. Two weeks later the pj is back on the ceiling and so far is working ok. What I found strange the hours on the bulb showed the same, but it showed two resets on bulb The serial # is the same. I did go ahead and buy an LG 50" plasma which I very pleased with. I have no idea what they did to my projector. Also I did try another plug in so I know that was not the problem.
post #2117 of 2274
After looking at the menu more closely: LAMP HOURS 0, TOTAL LAMP HOURS, 150, LAMP RESETS 2. I guess i did get a new bulb which i didn't expect
post #2118 of 2274
FedEx has a 24" x 24" x 24" box with double thickness cardboard. Did you guys use this one, or the next size down with more standard cardboard?
post #2119 of 2274
Quote:
Originally Posted by kbgl View Post

FedEx has a 24" x 24" x 24" box with double thickness cardboard. Did you guys use this one, or the next size down with more standard cardboard?



Your e-mailed RMA pdf will contain Shipping Instructions:

"...Sturdy Cardboard box
Wrap entire product with 3-5" of bubble wrap. The box should then be filled with at least 4" of packing peanuts prior to placing the wrapped product in the center of the box. The box should be filled adequately with packing peanuts so that it is entirely full before the box is closed and sealed..."

Infocus will return your pj in a different box packed in a dense foam sandwich.
post #2120 of 2274
Pay Fed-Ex to pack it for you. Not sure of the cost, but UPS charges $5.
post #2121 of 2274
I have had my IN72 for 1 year and 2 weeks and now the HDMI source does not work. I tried my cable and DVD player on my HDMI TV and it worked but when I connect it to my projector it can not recognize the source. Any ideas would greatly be appreciated.
post #2122 of 2274
Only one digital input can be active on the in72.
in settings. make sure M1 source is disabled. and HDMI is enabled.
post #2123 of 2274
Thanks, I'll try that. The last time I used the projector it worked fine then my son used it for his Xbox 360 and now the HDMI doesn't recognize the source. Thanks again.
post #2124 of 2274
Could someone out there with planet earth take a few screenshots for me so I can compare? I want to make sure i`m getting what I should from my IN72..SOmething tells me i`m off a bit...
post #2125 of 2274
Quote:
Originally Posted by Clipse View Post

Could someone out there with planet earth take a few screenshots for me so I can compare? I want to make sure i`m getting what I should from my IN72..SOmething tells me i`m off a bit...

Compare what to what? All screenshots mostly tell you is either how good the camera of photographer are. If you tell us what you're thinking is "off" maybe we can help.
post #2126 of 2274
Here's one of mine from the gallery. I have a few more on the first page of the screen shot gallery. The white, black, gray bars were pasted in as a reference.






Quote:
Originally Posted by Clipse View Post

Could someone out there with planet earth take a few screenshots for me so I can compare? I want to make sure i`m getting what I should from my IN72..SOmething tells me i`m off a bit...
post #2127 of 2274
Nice, KBGL.
post #2128 of 2274
kbgl!!
Damn.. are your black levels really that good, or does it just look so on that foto?

When your in72 just shows a black screen, with nothing on it, is it that black? Mine is more like grey and you can really see that it sends out light where it should be black.. damn..
post #2129 of 2274
It's a dark gray screen, and the picture looks like what I see. But, I can still cast a shadow using my hand on a blank screen. With digital cameras, there's some adjusting going on in the camera. I did not alter the picture, but it's possible that the camera has.



Quote:
Originally Posted by DallMachines View Post

kbgl!!
Damn.. are your black levels really that good, or does it just look so on that foto?

When your in72 just shows a black screen, with nothing on it, is it that black? Mine is more like grey and you can really see that it sends out light where it should be black.. damn..
post #2130 of 2274
Mine stopped recognizing the HDMI as well. And some weird stuff as well. I'm gonna try and record it and upload the vid to youtube. I'm on my 4th or 5th warranty exchange and the bulbs have been great never an issue. Its always something else that messes up. I'll be putting in a call to customer support and asking to speak with a supervisior.
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