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Official Sony XBR2 (60" & 70") Owner's Thread - Page 397

post #11881 of 12044
Hello, I own a KDSR70XBR2 that has finally turned green. I received a quote from a local repair guy of $1800. When I told him I could get the optical block from Tristate for $341, he told be to stay away from Tristate as he has had problems with their quality in the past. My local A/V store referred me to this guy and told me he is the one to go to regarding these TV's. He is getting the optical block from Sony, and he told me that he thinks Sony has fixed the previous problem with these parts. Does this mean that an optical block purchased from Sony has glass filters? Any advice would be appreciated. Thanks.
post #11882 of 12044
Ciner

There are different risks with each warranty company, including through Sony. The advantage with Sony is you'll get a Sony offered if a replacement is the scenario. Other warranty companies will try to replace with DLP (think low cost Mitsu) if they can. Either way, most/all limit the upper limit on value less repairs relative to price paid. On my XBR- 65HX929, I went with Electronic Warranty for various reasons. On my 70XBR2, I had to work the warranty company, which was the same one Sony uses if you look into it and it's that company's contract terms & conditions that apply. So, there's more to it than if a warranty offers replacement...it's also how they determine the value to base a replacement offer and also documenting with them other offers they've made for replacing the same model & size. You actually need to read any warranty's 2-3 page contract prior to buying it. And on your comment, yes grab all the info. including screen shots to protect yourself on MSRP, price paid, etc.

Hope that helps. If not, get back to me!

ChuckBuster
post #11883 of 12044
Quote:
Originally Posted by wensink18 View Post

Hello, I own a KDSR70XBR2 that has finally turned green. I received a quote from a local repair guy of $1800. When I told him I could get the optical block from Tristate for $341, he told be to stay away from Tristate as he has had problems with their quality in the past. My local A/V store referred me to this guy and told me he is the one to go to regarding these TV's. He is getting the optical block from Sony, and he told me that he thinks Sony has fixed the previous problem with these parts. Does this mean that an optical block purchased from Sony has glass filters? Any advice would be appreciated. Thanks.

Hi Wensink18,

Sony has never fixed the OB problem. For years, repair experts have told customers Sony fixed it. It's not that most are trying to mislead you, it's just they don't see enough of the exact same set or they just don't know like we do from seeing customer experiences on AVS Forum. Heck, I had 2 back-to-back replacement OB's from Sony on my 70XBR2 in January 2012 that were defective out of the box. You might get better luck on a remanufactured OB from other sources (e.g., Tristate - except I think this is what Sony uses ... or John Breton in CT), but it's still a roulette bet.

On a related note, see if you can find a better repair cost than $1,800. You now know the parts cost. The labor only takes 1-1.5 hours, but should be 30 minutes if the tech has done a few.

Let me know if you still have questions. When the XBR2 is working, it is still one of the best HD sets out there.
post #11884 of 12044
Quote:
Originally Posted by wensink18 View Post

Hello, I own a KDSR70XBR2 that has finally turned green. I received a quote from a local repair guy of $1800. When I told him I could get the optical block from Tristate for $341, he told be to stay away from Tristate as he has had problems with their quality in the past. My local A/V store referred me to this guy and told me he is the one to go to regarding these TV's. He is getting the optical block from Sony, and he told me that he thinks Sony has fixed the previous problem with these parts. Does this mean that an optical block purchased from Sony has glass filters? Any advice would be appreciated. Thanks.

I have not got the OB back from Tristate yet, but I will post all the gory details as soon as I have it. They say there is a 6 month warranty and the forum is not loaded with "tristate sucks" posts (Edit Dec 19th, my experience with them has not gone so well to date) so I'm still quite hopeful. Reading your post thinking about the other repair guy, it sounds like a hard sell for an $1800 optical block, I would ask at that price if there is a 6 year parts and labour warranty from Sony. I have to say as nice as these TV's look when they are working properly there is no way I would ever spend that much cash on a repair. It's just not worth it, I would find a nice 70 inch flat panel with 3 years warranty instead.
Edited by jrock99 - 12/19/12 at 8:35pm
post #11885 of 12044
Quote:
Originally Posted by wensink18 View Post

Hello, I own a KDSR70XBR2 that has finally turned green. I received a quote from a local repair guy of $1800. When I told him I could get the optical block from Tristate for $341, he told be to stay away from Tristate as he has had problems with their quality in the past. My local A/V store referred me to this guy and told me he is the one to go to regarding these TV's. He is getting the optical block from Sony, and he told me that he thinks Sony has fixed the previous problem with these parts. Does this mean that an optical block purchased from Sony has glass filters? Any advice would be appreciated. Thanks.

For $1800 just pick up a new flat screen set.

Parts and labor really should be $300-400, not $1800; and any fix is temporary because ultimately the issue is a hardware design problem. The blue organic dye goes bad from the UV light and heat, and it'll happen at some point again. It's worthless to throw that much cash at something that is a temporary fix at best. Hell, the procedure would a relatively easy DIY if you didn't need to dial in the convergence of the OB.
post #11886 of 12044
To all who responded, thank you very much. All of your input is greatly appreciated. Thanks again.
post #11887 of 12044
Hello, would it make sense in your opinion to purchase an OB from Tristate, pay a local repair guy to swap it out, and then send the bad one to John Breton and have him rebuild it, which woiuld then leave me with a spare OB?
post #11888 of 12044
Wensink18, I believe the price for an OB from Tristate without sending them your bad one is usually prohibitive...but, I don't profess total wisdom on this without checking my files. John Breton might be your better option as he's more likely to do a better job than Tristate...you'd want to search through this forum to verify that though.


========================================================================================================

Hello, would it make sense in your opinion to purchase an OB from Tristate, pay a local repair guy to swap it out, and then send the bad one to John Breton and have him rebuild it, which woiuld then leave me with a spare OB?
post #11889 of 12044
Quote:
Originally Posted by ChuckBuster View Post

Wensink18, I believe the price for an OB from Tristate without sending them your bad one is usually prohibitive...but, I don't profess total wisdom on this without checking my files. John Breton might be your better option as he's more likely to do a better job than Tristate...you'd want to search through this forum to verify that though.
========================================================================================================
Thanks Chuckbuster. I just spoke to Tristate and the price is $341 without having to send them my old one. The problem is that it is not in stock, and they sell them as soon as they come in. Thanks for your reply.
post #11890 of 12044
called tri state they do not have any OBs in stock hoping to get one asap
post #11891 of 12044
Quote:
Originally Posted by DieselDan View Post

called tri state they do not have any OBs in stock hoping to get one asap

Thanks DieselDan
post #11892 of 12044
Well I got my rebuilt block and it's not good news, it's got me seeing red. It has a blue blob and blue streak in it as well, so I'm pulling it and sending it back. We will see how round 2 goes, one thing I did notice is that this is not my originial block repaired, which makes sense why Tristate could turn it around so quick.


Edited by jrock99 - 11/16/12 at 8:17pm
post #11893 of 12044
does anyone know if sony is still dishing offers for the xbr2s? i had found a pretty good website before that outlines which models were still included (seemed current), and what the common offers were, but i can' t seem to find it.
post #11894 of 12044
Hi Bull,

Thanks for the awesome write up. I just had my OB repaired by Tristate and put my tv back together. Everything looks amazing but the picture is not centered verticaly (there is a thin black lIne on top as if the picture is too low). I followed your steps to adjust it in the service panel but once I got to adjustment 30 the picture no longer moved up and the picture is still too low by about 1/2 inch. As a result Im thinking this is a physical issue with the OB being off? Does that sound right? I wanted to be sure before I went through the pita of taking it all apart again. Any assistance would be appreciated.
post #11895 of 12044
Stealthmidget

Sorry, to hear about your misfortune. Unfortunately, I've passed on all of my knowledge in the previous posts and don't have any definitive help for you on your particular issue (it does seem weird though). Before doing the tear-down, I would suggest calling TriState - I've called in the past and the tech was helpful.

Maybe someone else can chime in here?

Good Luck!
Keep us updated.
post #11896 of 12044
Quote:
Originally Posted by Stealthmidget View Post

Hi Bull,
Thanks for the awesome write up. I just had my OB repaired by Tristate and put my tv back together. Everything looks amazing but the picture is not centered verticaly (there is a thin black lIne on top as if the picture is too low). I followed your steps to adjust it in the service panel but once I got to adjustment 30 the picture no longer moved up and the picture is still too low by about 1/2 inch. As a result Im thinking this is a physical issue with the OB being off? Does that sound right? I wanted to be sure before I went through the pita of taking it all apart again. Any assistance would be appreciated.

I had an OB replaced 2yrs ago, and had an issue with the picture fitting the screen correctly. After a couple of visits/attempts to correct, the service tech advised another OB was required. He replaced, and all was well until 2 months ago when the green issue appeared.
post #11897 of 12044
See the link in my signature for extensive information on optical block problems. See the Optical Block Removal/Rebuilding page for details on rebuilds. I don't check the AVSForum threads like I used to.

If your picture is too low, this is sometimes caused by incomplete tightening of the screws that attach the optical block to the TV chassis. Is it tight, or does it rock up and down a little if you push up on the back? Of course, do not overtighten or cross-thread. There is also a wedge-shaped device with some screws on the back of some models that apparently can be used to adjust the angle.

John Breton often has a backlog of work, but I think he does good work and stands behind the quality. I had my 3LCD-based optical block rebuilt by him a few years ago (after two previous failures). It lasted about twice the number of hours as the original Sony optical blocks but recently failed. He now thinks he has some parts that are likely to last a bit longer than the ones he was using a few years ago, so I am having him rebuild it one more time (I shipped it to him a few weeks ago).

Meanwhile, I have moved to a non-Sony LCD flat panel and will use the Sony rear-projection as my second TV, so it should accumulate hours much more slowly.
post #11898 of 12044
Hi Bull,

Thanks for the awesome write up. I just had my OB repaired by Tristate and put my tv back together. Everything looks amazing but the picture is not centered verticaly (there is a thin black lIne on top as if the picture is too low). I followed your steps to adjust it in the service panel but once I got to adjustment 30 the picture no longer moved up and the picture is still too low by about 1/2 inch. As a result Im thinking this is a physical issue with the OB being off? Does that sound right? I wanted to be sure before I went through the pita of taking it all apart again. Any assistance would be appreciated.





Reply

When you say "adjust in the service panel", did you mean the front physical panel below the screen? If not, fyi that there are screws to adjust vertical and horizontal alignment. It is in the service manual with a picture of it. The last OB installed in mine (3rd OB) was tilted and needed this adjustment (vs. reinstalling the OB).
post #11899 of 12044
Quote:
Originally Posted by ChuckBuster View Post

Hi Bull,

...

When you say "adjust in the service panel", did you mean the front physical panel below the screen? If not, fyi that there are screws to adjust vertical and horizontal alignment. It is in the service manual with a picture of it. The last OB installed in mine (3rd OB) was tilted and needed this adjustment (vs. reinstalling the OB).

Based on what Stealthmidget wrote and based on what I wrote in my instructions, I assume he meant the Service Menu adjustments.
I had initially attempted to make adjustments via the front panel - however I saw no differences with any change and therefore never mentioned anything regarding its use. YMMV.
post #11900 of 12044
Quote:
Originally Posted by TyrantII View Post

For $1800 just pick up a new flat screen set.
Parts and labor really should be $300-400, not $1800; and any fix is temporary because ultimately the issue is a hardware design problem. The blue organic dye goes bad from the UV light and heat, and it'll happen at some point again. It's worthless to throw that much cash at something that is a temporary fix at best. Hell, the procedure would a relatively easy DIY if you didn't need to dial in the convergence of the OB.

Tri-State sent me the OB for $341. I then had a guy install it for $125. Total of $466 for what is probably the best HD 1080p tv ever made. I still to this day get people telling me that they have NEVER seen a picture that sharp or clear. The guy who installed it said it should last probably 3-4 years depending on "heat".

Pay the $341, pay a guy to install it, you cannot find a tv with that picture for that $$.

Now, I have the old OB, and from what I understand the other two lenses are good and those are used for the OB repair. So, anyone have any advice what I can do with this old ob?
post #11901 of 12044
Quote:
Originally Posted by bklyn1028 View Post

Tri-State sent me the OB for $341. I then had a guy install it for $125. Total of $466 for what is probably the best HD 1080p tv ever made. I still to this day get people telling me that they have NEVER seen a picture that sharp or clear. The guy who installed it said it should last probably 3-4 years depending on "heat".
Pay the $341, pay a guy to install it, you cannot find a tv with that picture for that $$.
Now, I have the old OB, and from what I understand the other two lenses are good and those are used for the OB repair. So, anyone have any advice what I can do with this old ob?

When you bought the rebuilt one from Tristate, didn't they have some kind of 'core charge' on the bill for $341, meaning that you get $50 or so back when you return the old one to them?

If not just ask them if they want to buy it.
post #11902 of 12044
Is it a 60" or 70" OB. If anyone has a 70", I would be interested in it.
post #11903 of 12044
Hello, I was wondering if anyone had a recommendation for a trust worthy website I could purchase a projector lamp for my green blob tv, I mean KDS-60XBR2. I found Sony sells them for a whopping $299! I've found other websites, but don't know who to trust! I'm looking for the XL-5300 OEM with housing. Any suggestions? Thanks in advance!
post #11904 of 12044
Quote:
Originally Posted by watchamacallit View Post

Hello, I was wondering if anyone had a recommendation for a trust worthy website I could purchase a projector lamp for my green blob tv, I mean KDS-60XBR2. I found Sony sells them for a whopping $299! I've found other websites, but don't know who to trust! I'm looking for the XL-5300 OEM with housing. Any suggestions? Thanks in advance!

There's a good page of recent posts here on lamps: http://www.avsforum.com/t/584936/official-2005-sony-kdsr-50-60xbr1-sxrd-owners-thread/23850#post_22548077
post #11905 of 12044
I have 3 new in box - Sony Box - XL-5300 I purchased several years ago that I don't see myself ever using that I would part with for less than that!
post #11906 of 12044
i too have a new in the box xl-5300 that i'd sell for a lot cheaper.
post #11907 of 12044
No one has a bad 70" light engine/optical block they want to get rid of?

Strange.
post #11908 of 12044
Thanks ChuckF!
It didn't look like dynamiclamps had any! I think I'm going to go with niosales! Plenty of great reviews and the funny thing is I had previously narrowed it down to 3 websites (not ebay or amazon) that I was thinking of buying from and it seems that niosales on ebay is the same as dlplamps.com which was one of my 3! Niosales has it for $100 and dlplamps for $129?? I don't see the difference so I think I'm going to just get it through niosales! I won't be using it right away since I'm just preparing, but I'll update later how it goes! Thanks again!
post #11909 of 12044
Quote:
Originally Posted by GCAVS View Post

No one has a bad 70" light engine/optical block they want to get rid of?
Strange.

I bought a green screened 70XBR2 for $100 and was able to take the LCD Panel Chassis out of my 60XBR1's Optical Block and swap it into the 70XBR2's optical block and it worked fine and no convergence adjustments required at all except the picture is rotated about 1/4" on the bottom but only barely noticeable. there a some adjustment screws that might fix it up on the front of the TV I might play with.

The "211" LCD panels are the same between these two models and there are lot's more cheaper XBR1's around than XBR2's to buy for parts. So you could get one of these pretty easily on Craigslist.

I am thinking about just turning my 60XBR1 into a test jig with a hacksaw and fixing optical blocks for SXRD TV's. especially my own 70XBR2 when it will again go green eventually and If I can keep this TV running I won't ever have to buy another TV again......... woohoo:)
post #11910 of 12044
Hey all - I just started having a problem with my KDS-R60XBR2 and I'm hoping someone can help me get a clue what is going on. I blew a fuse in the living room tonight, and when I reset it the TV has no picture. The green light comes on solid as usual, but the screen is completely black. It won't respond to any remote commands other than on, off or sleep. I tried switching to my old backup lamp and it is doing the same thing.

The TV is plugged into a surge protector and nothing was happening in the house electrically that hasn't gone on hundreds of times. This doesn't sound like an OB from what I've read.

Any thoughts would be greatly appreciated.
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