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Official Sony XBR2 (60" & 70") Owner's Thread - Page 211

post #6301 of 12044
I'm looking for a little help from anyone that has had, I guess, convergence and/or focus issues on their xbr2 checked by a tech. Should have the guy coming over in the next week or so and I figure the more knowledge I have beforehand the better.

The brief as possible history is:
I had one of the 60" xbr1's and it developed issues so the Crutchfield store in town gave me full credit which I used during the big pre-christmas sale weekend to pick up one of the 70" xbr2's for only a few hundred more. I was getting ready to start a complete remodel of the basement theater room so held off obsessing at the time but definitely could see that the image didn't quite have the 'pop' of my previous set. Image never looked bad and now with some of the settings tweaked after doing a lot of reading here it's pretty good but just a little soft.

So I finally, in the past week or so, got around to dl'ing the service manual and checking out the menu area with the test patterns and it does in fact look like I have some problems that need to be addressed. I took pictures and made them into a little web thing so I could hopefully get feedback from someone who's already been through this. The guy that will be coming over has a pretty good reputation for knowing his s**t. Believe he's formerly of the Sony factory in Japan and one of the lead tech guys for Crutchfield (I'm in Charlottesville, Va which is their corporate headquarters). One of the things I'm curious about is whether this looks like an issue which can actually be adjusted/fixed or if they'll end up having to replace. I'm on pretty good terms with a few people out there so if replacement is necessary might be able to get them to let me check the replacement out before they brought it over.

Link below is just a description followed by two tables showing the basic locations of pictures I took of the corners, middle-center and bottom-middle. First one has thumbs of the full image that you can click on for larger versions or click the 'detail' link for a sorta zoom of the pic. Underneath grid one there's another that just shows the detail images within the grid giving a better one shot view of what's going on.

http://users.rlc.net/rb/sxrd/full.html

Thanks in advance for any help and happy holiday weekend to everyone.
post #6302 of 12044
Quote:
Originally Posted by RobBeamer View Post

I'm looking for a little help from anyone that has had, I guess, convergence and/or focus issues on their xbr2 checked by a tech. Should have the guy coming over in the next week or so and I figure the more knowledge I have beforehand the better.

The brief as possible history is:
I had one of the 60" xbr1's and it developed issues so the Crutchfield store in town gave me full credit which I used during the big pre-christmas sale weekend to pick up one of the 70" xbr2's for only a few hundred more. I was getting ready to start a complete remodel of the basement theater room so held off obsessing at the time but definitely could see that the image didn't quite have the 'pop' of my previous set. Image never looked bad and now with some of the settings tweaked after doing a lot of reading here it's pretty good but just a little soft.

So I finally, in the past week or so, got around to dl'ing the service manual and checking out the menu area with the test patterns and it does in fact look like I have some problems that need to be addressed. I took pictures and made them into a little web thing so I could hopefully get feedback from someone who's already been through this. The guy that will be coming over has a pretty good reputation for knowing his s**t. Believe he's formerly of the Sony factory in Japan and one of the lead tech guys for Crutchfield (I'm in Charlottesville, Va which is their corporate headquarters). One of the things I'm curious about is whether this looks like an issue which can actually be adjusted/fixed or if they'll end up having to replace. I'm on pretty good terms with a few people out there so if replacement is necessary might be able to get them to let me check the replacement out before they brought it over.

Link below is just a description followed by two tables showing the basic locations of pictures I took of the corners, middle-center and bottom-middle. First one has thumbs of the full image that you can click on for larger versions or click the 'detail' link for a sorta zoom of the pic. Underneath grid one there's another that just shows the detail images within the grid giving a better one shot view of what's going on.

http://users.rlc.net/rb/sxrd/full.html

Thanks in advance for any help and happy holiday weekend to everyone.



it looks like the convergence is off and it just looks hazy and out of focus, i dont know if it would help but have you tried to adjust the convergence in the service menu? all the tv,s i had in the past few weeks had some slight bleeding of color in the grid which i think is somewhat normal but it did not look like yours, on the second tv i had, the focus looked razor sharp but when i looked at the convergence grid there was still some bleeding of colors which makes me believe the convergence is just one factor to a sharp picture, also on my third tv, after a lot of tweaking i got the convergence pretty close but the picture was still out of focus i was told it needed a light engine and or a new screen, on this my 4th and hopefully last one, convergence looks about the same as the others but the picture looks fine, i hope this helps
post #6303 of 12044
Yeah. Tried tweaking the convergence but fixing one thing would just mess something up on another part of the screen. If I adjusted the red to deal with the problem on the left side it would just create a new problem on the right side. Adjusting blue to minimize the blur in the rightward direction would cause a more defined blue area to appear on the left side of the grid lines. The fact that the overall focus seems to be different in different parts of the screen causes me some concern about the fixability of this set.
post #6304 of 12044
Is this overscan enough to get something done with it under warranty?

It looks like the D* guide is cut off on the bottom compaired to the Sharp LC-37D62U in my bedroom,



The Sharp Aquos LC-37D62U shows more of the bottom of the guide,



I checked both sets with HDnets test screens & the sharp shows more of the test screen than the Sony does.
post #6305 of 12044
according to AVIA anything less than 5 is normal (but this disc was made in '99.)
Using their test pattern my 60" is 2.
post #6306 of 12044
I am sorry I have not posted an update since I got my TV 12 days ago. I have been working on setting it up as well as I can without an ISF calibration (to be done in the future...)

I was examining the difference of hooking up my PC to the VGA and to the HDMI port on the TV. I had to adjust the computer for colors while looking at Red, Green, Blue, and combinations (definitely a topic for another day), I have a short cable, so I had to move closer to the TV everytime I needed to use the keyboard / mouse. Thats when I noticed several black spots on the screen.

Some of the spots are tiny and a few are larger. The spots are consistently in the same location for each of the colors. Because the spots show up on all colors and because this TV uses a different chip for each of the 3 colors, I don't see how it could be a pixel generation problem. I suspect that it is dirt inside the screen or a defect on one of the 2 diffuser panels in the screen itself.

I can't see the tiny spots unless I am within a few feet of the TV. However, I can see the larger spots when I sit even 10' away during brighter scenes and depending on the material. I almost regret having ever done this to begin with. I find myself being more sensitive to it the more I see it.

The TV case had a small assembly problem that was ultimately corrected by a quick service call. Unfortunately, I ended up having to tell the service technician how to loosen the part so that he could correct that problem. If that was the "specially trained" service technician that I have to wait for, then I definitely don't want him to disassemble my TV to clean or replace the screen, which appears to be a very involved task. I am now working with the store to see if they can get another TV (there is some doubt). There will probably be a 6 week lead time for the new TV. Based on other posts and in-store observations, I am curious how many of the TV's exhibit this problem to some degree or another. If I had not gone through this, then I might not have seen the problem to begin with.

I am curious if someone like UMR (Jeff) has seen this at all. He has calibrated so many of these sets that he has probably had a better chance than anyone to see if this is typical on these and possibly even other sets.

I have learned to REALLY enjoy this TV. My dilemma is: Do I try to get another TV, or do I try to have the the screen cleaned/repaired? I might even involve Sony on this instead of the store. I will let you know how things turn out once I have something to report.
post #6307 of 12044
Quote:
Originally Posted by MultimediaGeek View Post

I am sorry I have not posted an update since I got my TV 12 days ago. I have been working on setting it up as well as I can without an ISF calibration (to be done in the future...)

I was examining the difference of hooking up my PC to the VGA and to the HDMI port on the TV. I had to adjust the computer for colors while looking at Red, Green, Blue, and combinations (definitely a topic for another day), I have a short cable, so I had to move closer to the TV everytime I needed to use the keyboard / mouse. Thats when I noticed several black spots on the screen.

Some of the spots are tiny and a few are larger. The spots are consistently in the same location for each of the colors. Because the spots show up on all colors and because this TV uses a different chip for each of the 3 colors, I don't see how it could be a pixel generation problem. I suspect that it is dirt inside the screen or a defect on one of the 2 diffuser panels in the screen itself.

I can't see the tiny spots unless I am within a few feet of the TV. However, I can see the larger spots when I sit even 10' away during brighter scenes and depending on the material. I almost regret having ever done this to begin with. I find myself being more sensitive to it the more I see it.

The TV case had a small assembly problem that was ultimately corrected by a quick service call. Unfortunately, I ended up having to tell the service technician how to loosen the part so that he could correct that problem. If that was the "specially trained" service technician that I have to wait for, then I definitely don't want him to disassemble my TV to clean or replace the screen, which appears to be a very involved task. I am now working with the store to see if they can get another TV (there is some doubt). There will probably be a 6 week lead time for the new TV. Based on other posts and in-store observations, I am cuirous how many of the TV's exhibit this problem to some degree or another. If I had not gone through this, then I might not have seen the problem to begin with.

I am curious if someone like UMR (Jeff) has seen this at all. He has calibrated so many of these sets that he has probably had a better chance than anyone to see if this is typical on these and possibly even other sets.

I have learned to REALLY enjoy this TV. My dilemma is: Do I try to get another TV, or do I try to have the the screen cleaned/repaired? I might even involve Sony on this instead of the store. I will let you know how things turn out once I have something to report.


i had the same problem, i thought they were missing or stuck pixels but dirt is more likely, one thing i can tell you, if you are happy with the pq of your tv keep it. if you read back a few pages you can see the problems i have had, the pq is different on different units, also these spots were on all the tvs i had i also went to a few stores and every 60in xbr2 that i looked at had them ( i never looked at the 50in) some are more noticeable than others, so if i were you i would keep what you have unless it really bothers you, but you could get a replacement that is worse the build dates of my tvs 2 were Jan,07 and 2 Feb 07 i don't know what the build dates of the tvs in the stores were
post #6308 of 12044
Quote:
Originally Posted by TheMoose View Post


I checked both sets with HDnets test screens & the sharp shows more of the test screen than the Sony does.

When does HDNet air test signals?
post #6309 of 12044
Quote:
Originally Posted by TheMoose View Post

Is this overscan enough to get something done with it under warranty?

I checked both sets with HDnets test screens & the sharp shows more of the test screen than the Sony does.

The XBR2s are fully overscan adjustable but it is done in the 'service mode' and that leads to the dark side of calibration.
post #6310 of 12044
On Bell Express VU and Starchoice HDNet airs the test signal on Sunday 6:50 AM to 7:00 AM.
post #6311 of 12044
Ok. I read a post last week that sounded like a similar issue but couldn't find it to quote.

A couple days ago I noticed a green spot on my TV during dark scenes. I first noticed it during the day and it wasn't too bad. But as the room got dark at night the spot was displayed worse. In fact, there is a second one that is a lighter. Both are green, hexagon shaped spots and are only viewable during black/dark scenes. I remember reading a post saying that something like this might be dust on the iris. So I played with the Iris settings and the spots do change when I change the iris.

Any idea is this is in fact dust on the iris? If so, what can be done to fix it. Other than this, the TV is excellent and I would not want to trade it in.

Thanks in advance for the help.
post #6312 of 12044
Hi, Anyone else having trouble with the picture/text blurring or getting fuzzy when things are moving or camera is panning.. It's little annoying.. Is there any particular setting that can improve this issue? Thanks in advance.
post #6313 of 12044
Quote:
Originally Posted by RobBeamer View Post

I'm looking for a little help from anyone that has had, I guess, convergence and/or focus issues on their xbr2 checked by a tech. Should have the guy coming over in the next week or so and I figure the more knowledge I have beforehand the better.

The brief as possible history is:
I had one of the 60" xbr1's and it developed issues so the Crutchfield store in town gave me full credit which I used during the big pre-christmas sale weekend to pick up one of the 70" xbr2's for only a few hundred more. I was getting ready to start a complete remodel of the basement theater room so held off obsessing at the time but definitely could see that the image didn't quite have the 'pop' of my previous set. Image never looked bad and now with some of the settings tweaked after doing a lot of reading here it's pretty good but just a little soft.

So I finally, in the past week or so, got around to dl'ing the service manual and checking out the menu area with the test patterns and it does in fact look like I have some problems that need to be addressed. I took pictures and made them into a little web thing so I could hopefully get feedback from someone who's already been through this. The guy that will be coming over has a pretty good reputation for knowing his s**t. Believe he's formerly of the Sony factory in Japan and one of the lead tech guys for Crutchfield (I'm in Charlottesville, Va which is their corporate headquarters). One of the things I'm curious about is whether this looks like an issue which can actually be adjusted/fixed or if they'll end up having to replace. I'm on pretty good terms with a few people out there so if replacement is necessary might be able to get them to let me check the replacement out before they brought it over.

Link below is just a description followed by two tables showing the basic locations of pictures I took of the corners, middle-center and bottom-middle. First one has thumbs of the full image that you can click on for larger versions or click the 'detail' link for a sorta zoom of the pic. Underneath grid one there's another that just shows the detail images within the grid giving a better one shot view of what's going on.

http://users.rlc.net/rb/sxrd/full.html

Thanks in advance for any help and happy holiday weekend to everyone.

Defiently looks out of focus to my eyes. i am not sure if their is a fix for that other than the convergence but I don't think convergence is your only problem. BTW, if possible could post how and where to go into the XBR2 SM to adjust convergence? I need to shift red up vertically. Thanks in advance!! ....and i hope you get your display fixed or maybe just replaced is the best bet.
post #6314 of 12044
Quote:
Originally Posted by barrysb View Post

When does HDNet air test signals?

5:50 AM (Central) on Sunday morning for 10 min.
I set my D* HR20 to record it.
post #6315 of 12044
can some one tell me where in the service menu to find the test patterns? i've read over the user and service manuals and i cant seem to find it. thanks.
post #6316 of 12044
I just purchased a Sony 55" SXRD the other day. I noticed that the picture takes about 1 min to finally focus in for viewing, is this normal? My older Mitsubishi fired up much quicker than the Sony.
post #6317 of 12044
Quote:
Originally Posted by billp9201 View Post

I just purchased a Sony 55" SXRD the other day. I noticed that the picture takes about 1 min to finally focus in for viewing, is this normal? My older Mitsubishi fired up much quicker than the Sony.

yes, it is normal
post #6318 of 12044
Quote:
Originally Posted by Desert Heat View Post

Defiently looks out of focus to my eyes. i am not sure if their is a fix for that other than the convergence but I don't think convergence is your only problem. BTW, if possible could post how and where to go into the XBR2 SM to adjust convergence? I need to shift red up vertically. Thanks in advance!! ....and i hope you get your display fixed or maybe just replaced is the best bet.

There was a link here or possibly in the tweaks thread to the dl of the service manual. Name of the file is KDSR60XBR2_sm.pdf .... if you can't track it down pm me with an email and I'll send it to you. In exchange ... once you get in ... if you have a digital camera and your grid is nice and focused perhaps you could send me a pic?
post #6319 of 12044
Quote:
Originally Posted by strutter View Post

can some one tell me where in the service menu to find the test patterns? i've read over the user and service manuals and i cant seem to find it. thanks.

Page 32 (if looking at the numbers at the bottom of the page) of the one I have has it. Part that took me a few was realizing you have to hit jump jump once you're in service mode to get to the 'panel' area. That information is back a couple of pages.
post #6320 of 12044
Quote:
Originally Posted by RobBeamer View Post

There was a link here or possibly in the tweaks thread to the dl of the service manual. Name of the file is KDSR60XBR2_sm.pdf .... if you can't track it down pm me with an email and I'll send it to you. In exchange ... once you get in ... if you have a digital camera and your grid is nice and focused perhaps you could send me a pic?

You can find the DL here. I'll see if I can get a shot of mine.

http://www.avsforum.com/avs-vb/showt...=739074&page=1
post #6321 of 12044
Quote:
Originally Posted by RobBeamer View Post

Page 32 (if looking at the numbers at the bottom of the page) of the one I have has it. Part that took me a few was realizing you have to hit jump jump once you're in service mode to get to the 'panel' area. That information is back a couple of pages.


OK, thanks, now i see it.
post #6322 of 12044
there some good info here also for you all that havent seen it. the thread really never did take off but because its so small its easy to find the info that is there.
http://www.avsforum.com/avs-vb/showthread.php?t=776484
post #6323 of 12044
How to turn off the TV Guide at power up..

1. Press the TV guide button on the remote.
2. Select Setup.
3. Select change default options.
4. Select General defaults.
5. Change Auto Guide setting from On to Off.
6. Select Done.
7. Press the TV Guide Button on the remote.

Now the your TV will return to the last input you were watching when you turn the set back on.
post #6324 of 12044
Quote:
Originally Posted by RobBeamer View Post

Page 32 (if looking at the numbers at the bottom of the page) of the one I have has it. Part that took me a few was realizing you have to hit jump jump once you're in service mode to get to the 'panel' area. That information is back a couple of pages.

I would like to post a FAQ for accessing these SM test settings as well as for the adjustment, however since I have not yet myself gone inot the service menu I am not sure if this is correct. I am hoping you can make corrections to these steps from your experience and we can post as a sticky at the top of the thread. Here goes:

Test patterns in SM

(DISCLAIMER - DO NOT attempt to use these SM steps unitl they have been confirmed)

1) Display + 5 + Volume(+) + TV Power (access SM)

2) Press Jump two times to get into the 'panel mode'

3) Press 2 four times to go into '5 TEST_PAT'

4) press 1 or 4 until you get to the '2 PAT_ENB' sub menu

5) Set the data 0 to data 1 by pressing 3

6) press 1 or 4 until you get to the '4 MODE' sub menu

7) Set the data 0 to data 4 by pressing 3

8) Crosshatch pattern appears on the screen
post #6325 of 12044
I'm sure this has been answered before on this thread but I can't find it.
My KDS-R60XBR2 will be arriving within 5 days and I want to be able to check the hours on the lamp when it arrives.

How is that done?

Thanks
post #6326 of 12044
You now can do that in the Service Menu... On The New Sets...
post #6327 of 12044
I have been following the SXRD threads for a year and a half and it is quite the deja vu experience hearing all the extrapolations from a single photo about the new features of the new XBR units.

The SXRDs might have the best picture when operating under optimized conditions but I'm starting to believe you must have the patience of Mother Theresa (to return 3 units), understand electronics better than Maxwell (to dive into the service mode) or have the money of Donald Trump (to pay for a TV that also requires an extended warranty and calibration) to get to see that perfect picture.

Frankly I'm just plain worn down by listening to the extremes everyone is going to to capture nirvana. At some point you have to question whether these units are very robust in their design to require such 'kid glove' treatment to give you a decent picture after spending $ 5000.

I started wandering around some of the Panny plasma threads and didn't see anyone on their 4th plasma. Calibration is hardly discussed and the tenor is generally more positive than the Sony SXRD threads.

Are the SXRDs this problematic or is this crowd just overly demanding?
post #6328 of 12044
Quote:
Originally Posted by highheater View Post

I have been following the SXRD threads for a year and a half and it is quite the deja vu experience hearing all the extrapolations from a single photo about the new features of the new XBR units.

The SXRDs might have the best picture when operating under optimized conditions but I'm starting to believe you must have the patience of Mother Theresa (to return 3 units), understand electronics better than Maxwell (to dive into the service mode) or have the money of Donald Trump (to pay for a TV that also requires an extended warranty and calibration) to get to see that perfect picture.

Frankly I'm just plain worn down by listening to the extremes everyone is going to to capture nirvana. At some point you have to question whether these units are very robust in their design to require such 'kid glove' treatment to give you a decent picture after spending $ 5000.

I started wandering around some of the Panny plasma threads and didn't see anyone on their 4th plasma. Calibration is hardly discussed and the tenor is generally more positive than the Sony SXRD threads.

Are the SXRDs this problematic or is this crowd just overly demanding?

Once you've seen a perfectly calibrated SXRD XBR..nothing really comes close to it..unless you spend about 3 times as much...So demanding perfection after you have achieved nirvana..is only natural...second best just won't do

Mac
post #6329 of 12044
Quote:
Originally Posted by skb View Post

I'm sure this has been answered before on this thread but I can't find it.
My KDS-R60XBR2 will be arriving within 5 days and I want to be able to check the hours on the lamp when it arrives.

How is that done?

Thanks

you can find that info here.first post:
http://www.avsforum.com/avs-vb/showthread.php?t=776484
post #6330 of 12044
Quote:
Originally Posted by highheater View Post

I have been following the SXRD threads for a year and a half and it is quite the deja vu experience hearing all the extrapolations from a single photo about the new features of the new XBR units.

The SXRDs might have the best picture when operating under optimized conditions but I'm starting to believe you must have the patience of Mother Theresa (to return 3 units), understand electronics better than Maxwell (to dive into the service mode) or have the money of Donald Trump (to pay for a TV that also requires an extended warranty and calibration) to get to see that perfect picture.

Frankly I'm just plain worn down by listening to the extremes everyone is going to to capture nirvana. At some point you have to question whether these units are very robust in their design to require such 'kid glove' treatment to give you a decent picture after spending $ 5000.

I started wandering around some of the Panny plasma threads and didn't see anyone on their 4th plasma. Calibration is hardly discussed and the tenor is generally more positive than the Sony SXRD threads.

Are the SXRDs this problematic or is this crowd just overly demanding?

Take it from someone that followed the herd mentality of this forum and bought a Panny Plasma on the advice of the Panny herd and found it to be the most disappointing experience and hated the Panny plasma and it had ZERO wow factor on the identical HD material a week later and I mean ZERO Wow factor - yellow whites and daytime washout and reflectiive as a mirror. My wife hated the fat form factor of the SXRD and the only reason it's gone but I am still haunted by it's HD PQ and level of details that MAKE you go WoW.

BTW there was no kid gloves required - you fed it HD and it kicked ass in a way the Panny could not come close and admittedly overall I prefer my Sharp 57" but at $6.5K it still cannot match those details of the SXRD but does blow away the Panny plasma which was a POS in a sunny room also. Perhaps if you buy the Panny blind without SXRD ownership you'll never know the difference but I'm speaking as an owner of both and if you want HT WoW factor the SXRD blows away the Panny PDP and IMO most panels will, yes it's bargain but is it truly if the Panny fails in HT Wow factor immersion?

This forum herd mentality is ridiculous - follow your own eyes. Go view reviews on Circuit City of the hundreds of owners not the B.S. on this forum which focuses on the negative but bottom line is use your own eyes not the Herd's. This gen SXRD is not problematic but I would be patient and get the refined next gen model in the fall and feed the thing HD and invest in an HD DVD or BD.
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