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Official Sony XBR2 (60" & 70") Owner's Thread - Page 242

post #7231 of 11970
Quote:
Originally Posted by rlogle View Post

Originally Posted by villock
I haven't visited this thread in quite a while, but here is my problem. While waiting for Black Hawk Down in BR to start on my PS3, I noticed a blotch of light? about 1/3 from the right hand side on the bottom of the screen. Went up close and also see a streak just above about 1/4" thick going all the way to the top of the screen, it looks like an exclamation point. Any ideas? It is not noticeable when watching anything, but drives me crazy knowing that it is there. Also, I checked all sources and it is on every one. Any comments or quesses would be appreciated.
By the way it is a KDS-R60XBR2.

I have this TV and on gray screens or white, such as a scene with snow I have a green color around the edges, like a circle nothin' in the center just like a halo around the edges of the tv. Not noticable on most scenes, does piss me off that I paid so much for this but not gonna worry about it. Also it doesn't look nearly as good as my 50" XBR1 did.

sounds like lamp spill onto the screen when there is no source. nearly every set has it to some extent. the amount of light varies from set to set. it is just because the lamp is not completely enclosed.

it has no effect when you are playing any sources, it only appears momentarily on a black screen.

i have it on my 70XBR2, but it is very small, maybe the size of a piece of baklava (triangular in shape).
post #7232 of 11970
Quote:
Originally Posted by circumstances View Post

...maybe the size of a piece of baklava (triangular in shape).

Nice. :-) Extra points for the tasty but offbeat analogy. Heading to the kitchen now to get a piece. Thanks for the idea!
post #7233 of 11970
Quote:
Originally Posted by HappyFunBoater View Post

Nice. :-) Extra points for the tasty but offbeat analogy. Heading to the kitchen now to get a piece. Thanks for the idea!

you have baklava in your kitchen? i'll be right over ... =)
post #7234 of 11970
Quote:
Originally Posted by circumstances View Post

you have baklava in your kitchen? i'll be right over ... =)

It's Costco baklava, but still quite tasty. :-)
post #7235 of 11970
Anyone using there sony xbr2 60" with an HTPC?

I am going dvi-d to hdmi from an ati radeon x700 to my video 8 hdmi input. I am finding that if I switch inputs on my tv and go back to htpc input that the screen is black and I have to put my htpc to sleep or reboot it(blindly) to get it to present a video signal. This is extremely annoying.

Anyone know what the deal is?
post #7236 of 11970
I've seen this with my nVidia 8800 when it was connected the same way to my old JVC. It's as if some HDMI setting gets lost. Why not connect via the VGA port?
post #7237 of 11970
Quote:
Originally Posted by jordanz View Post

I've seen this with my nVidia 8800 when it was connected the same way to my old JVC. It's as if some HDMI setting gets lost. Why not connect via the VGA port?

Neither full resolution nor full screen is why. I use both connections in case I need to go into the setup(bios).
The problem is the video card. Try updating the video software.
post #7238 of 11970
I took delivery of a Magnolia's 70XBR2 floor model today. I am replacing a 2 year old Samsung 71" DLP (the one with the left-hand shadow problem). I viewed a couple of Blu-ray and HD-DVD movies and some DTV HD yesterday, and I must say, I am really amazed at the depth of the picture quality. Also, I hooked up my Mac Pro to it using a DVI to HDMI cable through an iScan VP50 , and was able to get a nice 1:1 pixel mapped display. I was able to get rid of the overscan by adjusting the underscan settings of the iScan VP50. I loved my Samsung, but the picture quality on this set is so much better. I am glad I was able to find one before they were all gone.

Since I bought a floor model, I was unable to get the end-caps that you put on when you remove the speakers. I called Sony to order some, but was told that I needed to give them a part #. Does anybody know where i can find the part number for this?
post #7239 of 11970
From what I can tell the sony xbr2 does not pass EDID information to the video card when the port is not active so the video card goes in to a sleep type mode and won't wake up unless you reboot or put the pc to sleep and wake back up.

Some people in the htpc forums suggested I pick up a product called the DVI detective that goes between the tv and htpc that basically forces the TVs edid information to continually be passed to the computer so the dvi port does not go dead. I purchased one last night and will see how it goes.
post #7240 of 11970
Quote:
Originally Posted by knightingale View Post

I took delivery of a Magnolia's 70XBR2 floor model today. I am replacing a 2 year old Samsung 71" DLP (the one with the left-hand shadow problem). I viewed a couple of Blu-ray and HD-DVD movies and some DTV HD yesterday, and I must say, I am really amazed at the depth of the picture quality. Also, I hooked up my Mac Pro to it using a DVI to HDMI cable through an iScan VP50 , and was able to get a nice 1:1 pixel mapped display. I was able to get rid of the overscan by adjusting the underscan settings of the iScan VP50. I loved my Samsung, but the picture quality on this set is so much better. I am glad I was able to find one before they were all gone.

Since I bought a floor model, I was unable to get the end-caps that you put on when you remove the speakers. I called Sony to order some, but was told that I needed to give them a part #. Does anybody know where i can find the part number for this?

Both the Service Manual and the Owners' Manual don't list any part numbers. The parts are described as "side cover" in both. Try that description with Sony. Tell them they are supplied accessories.
post #7241 of 11970
Quote:
Originally Posted by jgonzo33 View Post

DJ...that looks very similar to my previous problem...check out my earlier post #7046

http://www.avsforum.com/avs-vb/showt...1#post12169761

I was getting severe red pixelation through the HDMI 1080p input. Called the sony tech and they came out and replaced the HDMI board. Issue is fixed!

Yeah I made a thread here about a similar problem to yours :

http://www.avsforum.com/avs-vb/showthread.php?t=928794

I've been really busy since so I didn't have time to get it checked until earlier this week. They said they'd replace my HDMI board AND my optical engine, so I doubt it'll be greenlighted for a repair by my extended warranty company, and I might be getting a new set instead.

In any case, I've had this problem on all three inputs, using different sources and cables.

Good to know changing the HDMI board solved the issue
post #7242 of 11970
Quote:
Originally Posted by sethhobrin View Post

Anyone using there sony xbr2 60" with an HTPC?

I am going dvi-d to hdmi from an ati radeon x700 to my video 8 hdmi input. I am finding that if I switch inputs on my tv and go back to htpc input that the screen is black and I have to put my htpc to sleep or reboot it(blindly) to get it to present a video signal. This is extremely annoying.

Anyone know what the deal is?

Did you ever try disconnecting the DVI-HDMI cable and re-connecting? Not that it's a good permanent solution, but if that restores the image, it would show you that there's a handshake issue... either the Sony isn't asking for one, or the video board isn't supplying one when a change is made. You might try changing resolutions on the HTPC also... that often re-initiates a handshake sequence. Or change the Sony to another input, then back to the HTPC input - there's usually a query when you change inputs to see what device is connected and that usually initiates a handshake also. None of these are great fixes, but there may be NO fix unless you change the video board to one with HDMI out instead of DVI. DVI implementations are shakey when the display is HDMI... the last DVI products did pretty well with all the HDMI communications issues, but any early-to-middle-of-life DVI products are less seamless in their operation with HDMI displays.
post #7243 of 11970
Quote:
Originally Posted by Weyland Yutani View Post

You can check the signal strength from the antenna for each channel by selecting the antenna input and tuning in the channel. Then:
  • Press "menu" on the remote
  • Scroll down to (and select) "settings"
  • Scroll down to (and select) "Channel"
  • Scroll over and down to "diagnostics"
  • Select "show" under "diagnositics" and you'll get a signal strength meter for the signal from the antenna

If your signal strength seems low, you might need a different antenna or to orient your antenna differently as HappyFunBoater suggested. I have a Channelmaster 4228 UHF antenna mounted in the attic about 25 miles from the transmitter towers (red zone per HappyFunBoater's antennaweb.org site), and get a signal strength of about 90/100 on each of the digital channels- even on the one VHF digital channel in my area. I get excellent reception.

I checked for the signal strength on those NO SIGNAL local channels: it's only 35-40. Do you think I should re-position the antanna (it's a rooftop antanna) like http://www.pctinternational.com/chan...0612/3016.html
post #7244 of 11970
An XBR1 customer who upgraded and paid the difference from 50XBR1 to 60XBR2 is requesting a reimbursement of $750 upgrade fee via the current SXRD Class Action Suit. Does anyone here think it's possible that XBR1 customers who upgraded their XBR1 to XBR2 can request a reimbursement for their upgrade fee with this suit? Thanks!!
post #7245 of 11970
Quote:
Originally Posted by Dinomon View Post

An XBR1 customer who upgraded and paid the difference from 50XBR1 to 60XBR2 is requesting a reimbursement of $750 upgrade fee via the current SXRD Class Action Suit. Does anyone here think it's possible that XBR1 customers who upgraded their XBR1 to XBR2 can request a reimbursement for their upgrade fee with this suit? Thanks!!

Hi Dinomon. Where have you been the last few months?

According to the papers I received from the court, anyone who had to pay an upgrade fee will automatically get a refund once the lawsuit is finalized. People who paid that fee should have received a letter from the court by now.
post #7246 of 11970
I received my 60" XBR2 in November/December of 2007. So almost exactly when the warranty expires...

Both HDMI inputs on the back of the set are failing. The tv loses audio and video signal every 2 - 20 seconds. The picture flicks to black and the audio cuts out for about 1/4 of a second when it happens. The time between signal loss varies.

First one HDMI input demonstrated the problem and then several days later, the 2nd HDMI input starting doing the same thing (different cable, different source). I swapped out cables and sources to no avail. When I use those same signal souces and cables in conjunction with the HDMI input on the front of the set, the problem goes away. So I think I can confidently say the problem lies with the HDMI inputs on the back of the tv and not any of my other gear.

Has anyone had this problem? It needs fixing just for the video and audio dropout problem alone, but on top of this, the signal drop also triggers the loathesome "Unsupported Audio" message which is now almost perpetually emblazoned on my screen.

I think the physical connections between cable and slot are not as secure as they should be, but the problem persists even when I do my best to eliminate any movement of the cable or plug in the receiving slot. The fact that both of the connections are doing it makes me think there is a loose connection inside the tv.

Now that the HDMI connections on the back have also failed and done so almost exactly out of the warranty period, I am just thoroughly depressed. Is this likely to be an easy fix? Is it indicative of further problems to come?

With regards to the "Unsupported Audio" problem that I struggled with and posted on previously, I found no answers. Any change from SD to HD (because of channel or source) or change of audio to dolby 5.1 triggers it (the large grey message box remains on the screen for 10 seconds). I try to ignore it as best I can, but it is a contstant irritation that has really lowered my enjoyment of the tv.

I gave up with Sony as my higher up customer service rep ceased responding to my emails (which were always polite, upbeat, and expressed my appreciation for any assistance -- I know not to be unpleasant or disrespectful to people that I hope will help me).

I fear I am destined to be locked in battle with this tv until one of us dies.

Tired of fighting,

JL
post #7247 of 11970
I've searched several times, probably not using just the right language, for the service manual for the KDS-R60XBR2. The only one that I can find, direct from the sony site, is no longer active. Is there another location to get the service manual?

Thanks!

-Keith
Proud new owner of an SXRD
post #7248 of 11970
Quote:
Originally Posted by cctvtech View Post

Hi Dinomon. Where have you been the last few months?

According to the papers I received from the court, anyone who had to pay an upgrade fee will automatically get a refund once the lawsuit is finalized. People who paid that fee should have received a letter from the court by now.

I was surprized know Sony' lawsuit would reimburse for an upgrade in different size that you choose to upgrade (i.e. 50 to 60 or 60 to 70). Where in the statement does it state that? Thanks cctvtech..
post #7249 of 11970
GO* DA** FRY'S!!!! I just got my 70XBR2. Fry's sold it to me as new but it's clearly an open box. The only thing in the box was the TV and the end-caps - no manual, no cables, nothing else. Can someone tell me what should've been in the box?
post #7250 of 11970
manual, end caps, extra lamp, remote, batteries

did it have the speakers attatched?
post #7251 of 11970
Quote:
Originally Posted by strutter View Post

manual, end caps, extra lamp, remote

did it have the speakers attatched?

Yes, thank goodness. It comes with an extra lamp too! I'll make sure I get one of those too.

Fry's employees are such a**holes! They don't want to deal with this. I finally got a "supervisor" who's going to "look around" for a cable and a remote. I HATE BEING LIED TO! This is clearly an open-box but they sold it to me as new.
post #7252 of 11970
Quote:
Originally Posted by jordanz View Post

GO* DA** FRY'S!!!! I just got my 70XBR2. Fry's sold it to me as new but it's clearly an open box. The only thing in the box was the TV and the end-caps - no manual, no cables, nothing else. Can someone tell me what should've been in the box?

Other than the manual you are missing the extra lamp which seems to be missing from all the open box XBR2s that have been mentioned on here and the remote. As for cables the XBR2 does't come with any so you aren't missing anything there.
post #7253 of 11970
I just got hold of a service manual in PDF and can email it to you... I would prefer to post it on the site but it's just too big. 20Megs worth.
post #7254 of 11970
Quote:
Originally Posted by panmail View Post

I just got hold of a service manual in PDF and can email it to you... I would prefer to post it on the site but it's just too big. 20Megs worth.

Thanks for the offer. I don't think I need a service manual though. The user manual is on Sony's site. It's mostly the lying that bothers me. I got a good price and it's one of the last of its kind.
post #7255 of 11970
Quote:
Originally Posted by Dinomon View Post

I checked for the signal strength on those NO SIGNAL local channels: it's only 35-40. Do you think I should re-position the antanna (it's a rooftop antanna) like http://www.pctinternational.com/chan...0612/3016.html

That's a nice antenna that I would think would serve you well. Before reorienting the antenna, it would be a good idea to follow HappyFunBoater's advice and check out the antennaweb.org website if you're in the USA.

Click on the "choose antenna" button on that website and enter your zip code. Click the "submit" button and center your actual location on the map. Choose the "continue" button and you'll get a list of your local stations with the distances of their transmission towers from your location and the compass headings to those towers. Get yourself a compass and make sure that your antenna is pointed toward the transmitters for the stations you want to receive. If your local transmission towers are not all located in the same general direction, you might have to get an antenna rotator so you can more easily change its orientation.

If your antenna is already pointed toward the transmission towers and you still get a poor signal, you can experiment and try pointing your antenna in different directions to see if you might get a better signal from a reflection from a nearby obstruction. If that fails you might try raising the antenna with a taller pole or a tower.

If you're not in the US, you might be able to find out from your local stations where their transmission towers are located.

Good luck.
post #7256 of 11970
Quote:
Originally Posted by jordanz View Post

GO* DA** FRY'S!!!! I just got my 70XBR2. Fry's sold it to me as new but it's clearly an open box. The only thing in the box was the TV and the end-caps - no manual, no cables, nothing else. Can someone tell me what should've been in the box?

I realize that this might be a silly suggestion, but be SURE that you carefully search through the styrofoam packing for your missing parts. The remote and manual are so well hidden in the packing material that Sony even includes a cautionary note and "map" in the box so you won't miss them.
post #7257 of 11970
Quote:
Originally Posted by Dinomon View Post

I was surprized know Sony' lawsuit would reimburse for an upgrade in different size that you choose to upgrade (i.e. 50 to 60 or 60 to 70). Where in the statement does it state that? Thanks cctvtech..

I'll refer to the "Class Action Settlement Agreement" pdf at http://esupport.sony.com/docs/Settlement.pdf:

On Page 10, Section 4.6 - "Reimbursement of Certain Expenses Associated with SXRD Upgrade"

"4.6.1 For any Settlement Class member who required more than one optical block repair prior to the Effective Date in connection with Sony's customer service staff accommodating an exchange/"upgrade" for an XBR2, A2000 or A2020 SXRD television. Sony shall refund such amounts automatically to those Settlement Class members qualifying according to Sony's own records, by mailing checks within six (6) weeks after the Effective Date."
post #7258 of 11970
Quote:
Originally Posted by Weyland Yutani View Post

I realize that this might be a silly suggestion, but be SURE that you carefully search through the styrofoam packing for your missing parts. The remote and manual are so well hidden in the packing material that Sony even includes a cautionary note and "map" in the box so you won't miss them.

Really? I'll check again when I get home. That would be embarrassing
post #7259 of 11970
"Both HDMI inputs on the back of the set are failing. The tv loses audio and video signal every 2 - 20 seconds. The picture flicks to black and the audio cuts out for about 1/4 of a second when it happens. The time between signal loss varies."

As an update to answer my own question, I spoke with a repair tech who said that this problem was probably caused by my HDMI cables. They asked me if they were Monster cables. I don't recall but they are quite thick. The repair tech said that this type of HDMI cable is too thick and puts too much strain on the input jack damaging the jack and/or the board. This seems like the type of information that I was just the last person in the world (or at least this forum) to know about, but I thought it better to post this as a word of caution so that others don't damage their HDMI jacks with unnecessarily thick HDMI cables that will put undo strain on the connections. If this is the cause, it is really upsetting that these cables are on the market.
post #7260 of 11970
Quote:
Originally Posted by jwl2170 View Post

I received my 60" XBR2 in November/December of 2007. So almost exactly when the warranty expires...

Both HDMI inputs on the back of the set are failing. The tv loses audio and video signal every 2 - 20 seconds. The picture flicks to black and the audio cuts out for about 1/4 of a second when it happens. The time between signal loss varies.

First one HDMI input demonstrated the problem and then several days later, the 2nd HDMI input starting doing the same thing (different cable, different source). I swapped out cables and sources to no avail. When I use those same signal souces and cables in conjunction with the HDMI input on the front of the set, the problem goes away. So I think I can confidently say the problem lies with the HDMI inputs on the back of the tv and not any of my other gear.

Has anyone had this problem? It needs fixing just for the video and audio dropout problem alone, but on top of this, the signal drop also triggers the loathesome "Unsupported Audio" message which is now almost perpetually emblazoned on my screen.

I think the physical connections between cable and slot are not as secure as they should be, but the problem persists even when I do my best to eliminate any movement of the cable or plug in the receiving slot. The fact that both of the connections are doing it makes me think there is a loose connection inside the tv.

Now that the HDMI connections on the back have also failed and done so almost exactly out of the warranty period, I am just thoroughly depressed. Is this likely to be an easy fix? Is it indicative of further problems to come?

With regards to the "Unsupported Audio" problem that I struggled with and posted on previously, I found no answers. Any change from SD to HD (because of channel or source) or change of audio to dolby 5.1 triggers it (the large grey message box remains on the screen for 10 seconds). I try to ignore it as best I can, but it is a contstant irritation that has really lowered my enjoyment of the tv.

I gave up with Sony as my higher up customer service rep ceased responding to my emails (which were always polite, upbeat, and expressed my appreciation for any assistance -- I know not to be unpleasant or disrespectful to people that I hope will help me).

I fear I am destined to be locked in battle with this tv until one of us dies.

Tired of fighting,

JL

Only one hint, if you haven't tried this yet. Unplug your set. let it sit for a few minutes, plug it back and try again. This re-boot often solves all kinds of problems.
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