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Official SVS Owners/Support Thread. - Page 275

post #8221 of 15624
I just got my PB13-Ultra today and running audyssey on my AVR. Now at 0db volume setting on the sub I can hardly hear anything coming out of the sub!!! Am I missing something? It's all hooked up right just like my paradigm subs! What should the switche be at on the back. Normal or Hi Level??? If it's on hi level I hear nothing but normal I do hear a bit! I'm getting pretty pissed and not sure if there is something wrong with my new ultra!! Wonder if I should send it back!
post #8222 of 15624
Double check ur connection in the back of ur PB13. I had the same problem and ready to throw it out the window when I realized that I had the plugs connected to out put plug not input plug.
Also double check ur avr settings that you do have selected yes in ur setup menu.

Next check that it's actually on turn off standby by mode and keep it turned on.

Also you can connect it with a Y-plug this way it sub receives a stronger current from ur avr and this might bring it to life.

Keep us posted
post #8223 of 15624
Quote:
Originally Posted by januza View Post

Double check ur connection in the back of ur PB13. I had the same problem and ready to throw it out the window when I realized that I had the plugs connected to out put plug not input plug.
Also double check ur avr settings that you do have selected yes in ur setup menu.
Next check that it's actually on turn off standby by mode and keep it turned on.
Also you can connect it with a Y-plug this way it sub receives a stronger current from ur avr and this might bring it to life.
Keep us posted

Thanks I will check everything again....it is connected to the input....what exactly should the switch be set at that says 'Normal" or "Hi Level" ????????

Only way I had some sort of sound was to put it to "normal" if its set at "hi level" I cant hear anything....almost like the sub is turned off!
post #8224 of 15624
Quote:
Originally Posted by Stylz25 View Post

Thanks I will check everything again....it is connected to the input....what exactly should the switch be set at that says 'Normal" or "Hi Level" ????????
Only way I had some sort of sound was to put it to "normal" if its set at "hi level" I cant hear anything....almost like the sub is turned off!

I have two PB-13 Ultras and both of them are set to "Normal". Did you change some of the setups using the IFC (Integrated Function Controller)?

What is the subwoofer level set on your AV Receiver?
post #8225 of 15624
Quote:
Originally Posted by cr136124 View Post

I have two PB-13 Ultras and both of them are set to "Normal". Did you change some of the setups using the IFC (Integrated Function Controller)?
What is the subwoofer level set on your AV Receiver?

Yeah I set it to Normal! I didnt change anything and I am curious what your level is set at on your AVR and what your volume is set on your Ultra?? Mine is at 0db right now and +4db on the AVR!!
post #8226 of 15624
Stylz, I know it must sound weird now since you haven't yet got the chance to listen to it, but congrats on finally making the jump! I thought you'd never do it. Now I'd be surprised if something were broken with the sub so make sure you review everything with your setup. I'd say you should not hesitate to contact SVS if it still doesn't work, they'll help you out whatever the problem. If it so happens that there's a problem with your unit, they will make it right very fast I'm sure.

Now alas I can't help you that much as the 1000W Sledge amp with the IFC is quite different than the 400W in NSD subs. You should connect your AVR to your sub using line-level (pre out) inputs, not high level inputs (speaker level). And as mentioned previously, make sure you're not connected into outputs.

Then put your sub in always-on mode, set the phase to 0, the low-pass filter to bypass. Now normally on a lesser sub you'd crank up the gain knob to 10 or 11 o'clock before running your AVR calibration routine. You say you set your gain to 0dB -- I assume that this is the max gain? Maybe you should turn that down a bit in case the sub, you know, suddenly works.

In your AVR, you should perform speaker setup and tell it that you indeed have a sub. During calibration, are you sure it did send tones to the sub but it didn't play? When you say "almost like it's turned off", is it playing anything? (Turn off your speakers to be sure and / or put you ear close to the driver. DON'T DO ANYTHING ELSE as you listen that close to the sub -- I once disconnected the cable while the sub was on, the gain cranked, and my ears close, and let me tell you it's not a pleasant experience).

If you still have trouble with determining where the problem is, you could try another source for the sub. Any line-level input would do. If the sub plays with another source, you'll know the problem is with your AVR configuration and you'll be able to work on that.

Good luck!
post #8227 of 15624
Quote:
Originally Posted by Stylz25 View Post

Yeah I set it to Normal! I didnt change anything and I am curious what your level is set at on your AVR and what your volume is set on your Ultra?? Mine is at 0db right now and +4db on the AVR!!

Ultras are set to -3 dB and the receiver is at -5 dB.
post #8228 of 15624
Quote:
Originally Posted by neutro View Post

Stylz, I know it must sound weird now since you haven't yet got the chance to listen to it, but congrats on finally making the jump! I thought you'd never do it. Now I'd be surprised if something were broken with the sub so make sure you review everything with your setup. I'd say you should not hesitate to contact SVS if it still doesn't work, they'll help you out whatever the problem. If it so happens that there's a problem with your unit, they will make it right very fast I'm sure.
Now alas I can't help you that much as the 1000W Sledge amp with the IFC is quite different than the 400W in NSD subs. You should connect your AVR to your sub using line-level (pre out) inputs, not high level inputs (speaker level). And as mentioned previously, make sure you're not connected into outputs.
Then put your sub in always-on mode, set the phase to 0, the low-pass filter to bypass. Now normally on a lesser sub you'd crank up the gain knob to 10 or 11 o'clock before running your AVR calibration routine. You say you set your gain to 0dB -- I assume that this is the max gain? Maybe you should turn that down a bit in case the sub, you know, suddenly works.
In your AVR, you should perform speaker setup and tell it that you indeed have a sub. During calibration, are you sure it did send tones to the sub but it didn't play? When you say "almost like it's turned off", is it playing anything? (Turn off your speakers to be sure and / or put you ear close to the driver. DON'T DO ANYTHING ELSE as you listen that close to the sub -- I once disconnected the cable while the sub was on, the gain cranked, and my ears close, and let me tell you it's not a pleasant experience).
If you still have trouble with determining where the problem is, you could try another source for the sub. Any line-level input would do. If the sub plays with another source, you'll know the problem is with your AVR configuration and you'll be able to work on that.
Good luck!

Thx for the info!! Yeah one thing I find very strange is if the Ultra sub is on and I unplug the Sub Cable it does not do anything!! My Paradigms if I unplugged the sub cable or touched the rca cable to the input it would go nuts and produce loud hum noise!! Wonder why with my Ultra it does not do anything! Almost like the sub is off or not accepting any signals!
post #8229 of 15624
Quote:
Originally Posted by Stylz25 View Post


Thx for the info!! Yeah one thing I find very strange is if the Ultra sub is on and I unplug the Sub Cable it does not do anything!! My Paradigms if I unplugged the sub cable or touched the rca cable to the input it would go nuts and produce loud hum noise!! Wonder why with my Ultra it does not do anything! Almost like the sub is off or not accepting any signals!


It's an obvious suggestion so forgive me if you have tried it already - but have you tried a different sub cable?

 

Just AAMOI, I think you have the sub set to Always ON and not Auto - the green power LED on the sub is illuminated I guess?

post #8230 of 15624
Quote:
Originally Posted by kbarnes701 View Post


It's an obvious suggestion so forgive me if you have tried it already - but have you tried a different sub cable?

Just AAMOI, I think you have the sub set to Always ON and not Auto - the green power LED on the sub is illuminated I guess?

Where is the green power led located?
post #8231 of 15624
There isn't any green power LED on the Sledge amps, the old BASH amps had one.
post #8232 of 15624
Quote:
Originally Posted by jchong View Post

There isn't any green power LED on the Sledge amps, the old BASH amps had one.

thought so! haha
post #8233 of 15624
Quote:
Originally Posted by Stylz25 View Post

thought so! haha

Well, there is no led on the Ultra / Sledge amp, but you should be able to see if the sub is on by pressing the amp nob for just a sec or two. If the led screen turns on, then you will confirm the amp is on.

Did you confirm the subwoofer was on before running Audyssey? I have a Yamaha receiver and every time I'm going to run auto-calibration on the receiver, I make sure the subs are on. Otherwise, the receiver is going to think there are no subs connected and is going to pass the low signal to the front speakers.

Just one more thing to check.
post #8234 of 15624
Quote:
Originally Posted by cr136124 View Post

Ultras are set to -3 dB and the receiver is at -5 dB.

What is the size of your room? My Ultra is at 0db and my AVR around +2 now!! I have a 3000 cubic foot room but its open to the stairs not a sealed room
post #8235 of 15624
Quote:
Originally Posted by Stylz25 View Post

What is the size of your room? My Ultra is at 0db and my AVR around +2 now!!

Well does that mean it's working now?
post #8236 of 15624
Quote:
Originally Posted by neutro View Post

Well does that mean it's working now?

Yeah it seems to have really improved! I ran Audyssey like 4 times!! I still find it strange that my AVR is set to around +2db!! My lesser sub the Paradigm DSP-3400 was at half volume and my AVR it set to -12db!!!!! what gives? Would not expect this from the Ultra!!!
post #8237 of 15624
Quote:
Originally Posted by Stylz25 View Post

What is the size of your room? My Ultra is at 0db and my AVR around +2 now!! I have a 3000 cubic foot room but its open to the stairs not a sealed room

My room is over 4K cubit foot. It is a basement and similar to your room is open to the stairs. Have a look:



So, it is working now?
post #8238 of 15624
Yeah it seems to have really improved! I ran Audyssey like 4 times!! I still find it strange that my AVR is set to around +2db!! My lesser sub the Paradigm DSP-3400 was at half volume and my AVR it set to -12db!!!!! what gives? Would not expect this from the Ultra!!! Am I missing something??
post #8239 of 15624
Quote:
Originally Posted by Stylz25 View Post

Yeah it seems to have really improved! I ran Audyssey like 4 times!! I still find it strange that my AVR is set to around +2db!! My lesser sub the Paradigm DSP-3400 was at half volume and my AVR it set to -12db!!!!! what gives? Would not expect this from the Ultra!!! Am I missing something??

By any chance, do you have a SPL Meter at home?
post #8240 of 15624
Quote:
Originally Posted by Stylz25 View Post

Yeah it seems to have really improved! I ran Audyssey like 4 times!! I still find it strange that my AVR is set to around +2db!! My lesser sub the Paradigm DSP-3400 was at half volume and my AVR it set to -12db!!!!! what gives? Would not expect this from the Ultra!!!

Where an analog volume control is pointed means exactly nothing. No standards. Different kinds of potentiometers make one half on amp a equal to 1/10 on amp B at 1/2 versus their max outputs, which are likely different. Lots of other design choices also make it impossible to compare volume control settings . . .
post #8241 of 15624
I am going to throw my 2 cents in here.
I ran AudysseyEQ XT several times for my setup and it was always setting my sub at -12 dB.
I turned the sub volume way down until Audyssey had it was close to 0 dB but I could hardly hear my sub at all. I had to be right beside it to hear anything.
I think it has something to do with Audyssey and not the sub.
I was originally running dual subs and even unplugged one but my Velodyne 10" was always running out of headroom on the AVR in a 2300 Cu Ft room.
I ended up raising the volume of the sub until it sounded right to me after Audyssey did its thing.
I am thinking of upgrading my sub after reading about the SVS subs (thanks Neutro) so I don't think the sub is the problem.
post #8242 of 15624
Quote:
Originally Posted by cr136124 View Post

By any chance, do you have a SPL Meter at home?

Yeah this would be useful, and also it leads to another question: are you running dual subs now (e.g. are one or both of your older Paradigm subs still connected too)? I'm saying this because as cr136124 (Brian? I never remember lol) mentioned when he set up his dual Ultras, strange things can happen if two subs are out of phase.
Quote:
Originally Posted by JHAz View Post

Where an analog volume control is pointed means exactly nothing. No standards. Different kinds of potentiometers make one half on amp a equal to 1/10 on amp B at 1/2 versus their max outputs, which are likely different. Lots of other design choices also make it impossible to compare volume control settings . . .

+1 to that. Gain settings cannot be compared, and they're not on an absolute scale either.
Quote:
Originally Posted by dcg58 View Post

I am going to throw my 2 cents in here.
I ran AudysseyEQ XT several times for my setup and it was always setting my sub at -12 dB.
I turned the sub volume way down until Audyssey had it was close to 0 dB but I could hardly hear my sub at all.

That's weird (not using Audyssey so this is not a comment about whether this is unusual or not). Maybe Audyssey is confused because of the low-end extension of those subs smile.gif
Quote:
I ended up raising the volume of the sub until it sounded right to me after Audyssey did its thing.

Ultimately this is the only important thing (whether it sounds right). However I guess Audyssey must have at least a bit of SPL to measure to be accurate! That being said it depends upon the mic's gain at those frequencies. When using REW with my RS SPL meter, I can take quite good measurements at surprisingly low volumes. The problem is why Audyssey would mix the mains and the sub
using a very low sub volume.
Quote:
I am thinking of upgrading my sub after reading about the SVS subs (thanks Neutro) so I don't think the sub is the problem.

Yeah I figure I've done quite a bit of writing in the past months in this thread biggrin.gif I'm pretty enthusiastic about my purchase but, by the way, I'm far from being that experienced with subs in general and SVS products in particular. So take my own enthusiasm with the usual grain of salt; however I think you'll find most people here are pretty satisfied with their SVS sub.
post #8243 of 15624
Quote:
Originally Posted by neutro View Post

Yeah this would be useful, and also it leads to another question: are you running dual subs now (e.g. are one or both of your older Paradigm subs still connected too)? I'm saying this because as cr136124 (Brian? I never remember lol) mentioned when he set up his dual Ultras, strange things can happen if two subs are out of phase.

Totally valid point Neutro. If Stylz25 is trying to use is old subwoofer and run both together, the SVS Ultra will be negatively impacted by that. Due to Audyssey will try to match to the lower performer sub to keep them balanced. So, first thing to do Stylz25 is to run Audyssey with only the SVS Ultra connected.

BTW - What is the receiver (brand/model) that you are using?
post #8244 of 15624
Quote:
Originally Posted by Stylz25 View Post


Where is the green power led located?

 

Quote:
Originally Posted by jchong View Post

There isn't any green power LED on the Sledge amps, the old BASH amps had one.


There is on my PC12 NSD (which has the Sledge amp), but it seems not on the OP's sub. No worries - just wanted to make sure the amp was working but if they dropped the LED, I guess we'll have to assume it is. Stylz - does your amp not have a red LED then that shows when the limiter is working??  On mine it's the same LED - just changes colour.

 

EDIT: Glad to see you seem to have it working now. The comment about Audyssey working to the performance of the least capable sub in a dual sub system is correct - it has to in order to protect the lesser sub. Good suggestion to try it with just the SVS in circuit.

post #8245 of 15624
Need suggestion guys.

I'm building a dedicated HT room, size is 15' x 20' x 9' (2700sq ft), completely sealed. I've asked SVS for sub recommendation. One recommended a PB13Ultra, but also stated a PB12+ might be OK too. The other one (yeah, I've asked twice in different time) said a PB12+ would be more than enough for me to "feel" the bass especially given the room is "sealed".

I'm thinking to get the PB12+ (for the price & slight smaller size/weight), but would hate to be disappointed or kicking myself not going for the best (PB13Ultra). What do you guys recommend for my room? I don't listen crazy loud (-15db ~ -23db), but would like to "feel" the bass (like pressurized the room or feeling someone pounding my chest). Btw, it's for 100% movie only.

Thanks in advance! smile.gif
post #8246 of 15624
Quote:
Originally Posted by landshark1 View Post

Need suggestion guys.
I'm building a dedicated HT room, size is 15' x 20' x 9' (2700sq ft), completely sealed. I've asked SVS for sub recommendation. One recommended a PB13Ultra, but also stated a PB12+ might be OK too. The other one (yeah, I've asked twice in different time) said a PB12+ would be more than enough for me to "feel" the bass especially given the room is "sealed".
I'm thinking to get the PB12+ (for the price & slight smaller size/weight), but would hate to be disappointed or kicking myself not going for the best (PB13Ultra). What do you guys recommend for my room? I don't listen crazy loud (-15db ~ -23db), but would like to "feel" the bass (like pressurized the room or feeling someone pounding my chest). Btw, it's for 100% movie only.
Thanks in advance! smile.gif

Landshark1,

Let me share my personal experience on this topic. I was able to purchase a second hand (just few months old) PB12 Plus DSP subwoofer for my room; a 4,300 cubic feet (not sealed) room and that single subwoofer was very capable of really shake my whole house with real authority (bass was solid, clear, defined, etc.). So, I was really amazed on the quality of this subwoofer.

However, I pretty much was always thinking on how good the Ultra can performs in my room (remember is a big room). So, at the end, I finally decided to purchase an Ultra. Actually, I have two of them now....wink.gif

Your room is almost 3K cubic feet, so it is a decent size room. Granted the fact that your room is sealed will help you a lot. But, if money is not an issue, I will shoot for the Ultra.

Please also keep in mind that with SVS, you can upgrade to a new subwoofer within a year (yep, you will have to pay the difference and I believe shipping to return the old one). But, it will give you a bit of peace of mind, if at the end you want to upgrade from the Plus to the Ultra.

I bet, others will chime in to share more info/advice on this. Just don't forget to post back as soon you have an idea about the sub that you will buy.

Cheers!
post #8247 of 15624
Quote:
Originally Posted by landshark1 View Post

Need suggestion guys.
I'm building a dedicated HT room, size is 15' x 20' x 9' (2700sq ft), completely sealed. I've asked SVS for sub recommendation. One recommended a PB13Ultra, but also stated a PB12+ might be OK too. The other one (yeah, I've asked twice in different time) said a PB12+ would be more than enough for me to "feel" the bass especially given the room is "sealed".
I'm thinking to get the PB12+ (for the price & slight smaller size/weight), but would hate to be disappointed or kicking myself not going for the best (PB13Ultra). What do you guys recommend for my room? I don't listen crazy loud (-15db ~ -23db), but would like to "feel" the bass (like pressurized the room or feeling someone pounding my chest). Btw, it's for 100% movie only.
Thanks in advance! smile.gif

See the above for an excellent opinion smile.gif Seeing your HT setup, you already invested lots of time, money and energy; I'd say even if you don't technically need it, treat yourself to the Ultra. However there were lots of talks in this thread recently about using dual subs. Depending on your budget, different scenarios could be possible. If you're currently cash-strapped, go for the Plus. Possible upgrade paths would be to upgrade for the Ultra for only the difference + shipping within a year, or to purchase a second one. Two Pluses would not cost much more than an Ultra in the end and would be really impressive and give you a smoother bass across seating positions as well. If you have the budget, you could go Ultra right now and know that you have SVS's flagship sub. Upgrade paths will lead you toward dual Ultras.

Also consider that while you don't listen that loud now, it won't be necessarily always the case. Is it because of kids? If so, I assure you they'll grow up fast and sleep really tight soon smile.gif
post #8248 of 15624
I just had the Ultra plugged in when running Audyssey. Hey I noticed if I unplug the sub cable or replug it in I get no thump or loud hum from my PB13-Ultra!! My Paradigm Sub DSP3400 I always get a thump or hum! Is something wrong with my Ultra?? Do your Ultras thump when unplugging and plugging the sub cable in when the sub is powered on???
post #8249 of 15624
Quote:
Originally Posted by cr136124 View Post

Landshark1,
Let me share my personal experience on this topic. I was able to purchase a second hand (just few months old) PB12 Plus DSP subwoofer for my room; a 4,300 cubic feet (not sealed) room and that single subwoofer was very capable of really shake my whole house with real authority (bass was solid, clear, defined, etc.). So, I was really amazed on the quality of this subwoofer.
However, I pretty much was always thinking on how good the Ultra can performs in my room (remember is a big room). So, at the end, I finally decided to purchase an Ultra. Actually, I have two of them now....wink.gif
Your room is almost 3K cubic feet, so it is a decent size room. Granted the fact that your room is sealed will help you a lot. But, if money is not an issue, I will shoot for the Ultra.
Please also keep in mind that with SVS, you can upgrade to a new subwoofer within a year (yep, you will have to pay the difference and I believe shipping to return the old one). But, it will give you a bit of peace of mind, if at the end you want to upgrade from the Plus to the Ultra.
I bet, others will chime in to share more info/advice on this. Just don't forget to post back as soon you have an idea about the sub that you will buy.
Cheers!
Quote:
Originally Posted by neutro View Post

See the above for an excellent opinion smile.gif Seeing your HT setup, you already invested lots of time, money and energy; I'd say even if you don't technically need it, treat yourself to the Ultra. However there were lots of talks in this thread recently about using dual subs. Depending on your budget, different scenarios could be possible. If you're currently cash-strapped, go for the Plus. Possible upgrade paths would be to upgrade for the Ultra for only the difference + shipping within a year, or to purchase a second one. Two Pluses would not cost much more than an Ultra in the end and would be really impressive and give you a smoother bass across seating positions as well. If you have the budget, you could go Ultra right now and know that you have SVS's flagship sub. Upgrade paths will lead you toward dual Ultras.
Also consider that while you don't listen that loud now, it won't be necessarily always the case. Is it because of kids? If so, I assure you they'll grow up fast and sleep really tight soon smile.gif

Thanks for the detail replies guys! Yes, I do have a 7 months old, but that's not my main concern. I just don't want to kicking myself being cheap while on the other hand, I don't want to spend more than I needed to too..... Thanks for the reminder of the SVS upgrade policy! That might make my decision easier. wink.gif Btw, just curious, how's a dual PB12+ vs a single PB13Ultra in term of output? I know the FR will be much smoother with dual, but how about the output? Will it surpass a single Ultra?
post #8250 of 15624
Quote:
Originally Posted by landshark1 View Post

Thanks for the detail replies guys! Yes, I do have a 7 months old, but that's not my main concern. I just don't want to kicking myself being cheap while on the other hand, I don't want to spend more than I needed to too..... Thanks for the reminder of the SVS upgrade policy! That might make my decision easier. wink.gif Btw, just curious, how's a dual PB12+ vs a single PB13Ultra in term of output? I know the FR will be much smoother with dual, but how about the output? Will it surpass a single Ultra?

If you go with dual (considering the size of your room and that is sealed), then you will be more than fine with two PB12-Plus. Thinking in your room with dual Ultras it will be just too much..........but hey, they are other fellas that will do that no matter what anyway.....biggrin.gif

It will not be just the output, but as you already know the bass will be more smooth running dual subs in your room. So, if I was you having to pick a single Ultra........vs. two Pluses.......I will go with the two PB12-Plus.

Again, worst case scenario, you can upgrade to "two" Ultras later........if you think your drywall nails are not pupping off as quick as you want......LOL.

So, my vote is for two PB12-Plus.

What AV Receiver do you have?
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