Sony STRDA5200es Failure.

Sony avrs are known for poor quality issues and it does'nt surprise me at all knowing what sony avrs are all about since my brother had one go bad on him too,
If I were you I would exchange it for a different model avr ,and if not then be prepaired to deal with sony and the monkeys they have at customer service since they really stink at that as well...

I;m sure its not a wide spread on problem on that awesome receiver. Just return it and get a new one.

I would try a full reset first.The first couple of pages in the owners manual tells you how.

The 5200 ES is an awesome AVR for features..
However when looking inside one finds a bunch of different PCBs large & small..

Looking down from the top, first is the audio DSP board positioned vertically and next is the video DSP board that the Faroujda processor is mounted to.. also postioned vertically. The Faroujda processor is mounted on the video board and on top of it is a very large heat sink simliar to what laptop computers use for the main CPU and graphics chips. However the Faroujda processor runs very hot ...

And since the Sony uses small heat sinks for its amplifier stages, these too will generate alot of heat along with the Faroujda. So if there is inadequate air circulation around the due to tight quarters...
Like when installed on a shelf or wall unit or cabinet..
The AVR should have at least 4" clearance for the L/R sides and top around it..
If ignored..
This can/will cause reliability problems when the AVR is pushed hard...
generating alot of internal heat..

Just my $.02 worth.....

[quote=M Code]The 5200 ES is an awesome AVR for features..
However when looking inside one finds a bunch of different PCBs large & small..

[quote]

From your comments it would seem that you actually bought one of the Sony units, so how does it sound, and what mnade you buy it instead of the HK products you are always promoting?

No..
We didn't buy one but a close friend did..
He connected it up, it ran for a week and then wouldn't power up..
Even though we no longer do the major custom installs like we did in the old days..

Often I am asked about what brand or some technical question for HD..
My friend (Andy) purchased the 5200ES through the Internet..
Got it wired up but it stopped working after 1 week.. Then he called me asking if I could stop by and check it out.. Well I did go by on Tuesday, pulled the 5200ES and opened it up. In the back left corner I found a blown fuse.. Ran down to Radio Shack got a replacement and popped it in.. So far so good everything is working...

Yes I am partial to HK but no longer install/sell home theater stuff as our race car biz is expanding of building, restoring & racing nostaliga hemi cars is exploding..
HK was the only brand providing true and honest power ratings..
And even though our HT staff was small we built a significant reputation in the home theater install biz and received alot of publicity in various electronic poublications.. Also often we would work with certain brands for their new products..

Fast forward to now..
We have little time for the home theater stuff but do like to drop into AVS once in awhile as often there are significant technical questions that go unanswered..

Which magazines? Can you give us some links to the articles? I'm sure that everyone here would be interested in seeing them.

You're lucky it failed so quickly. At least you can deal with the retailer and not with Sony CS if you want to call it that. I would HIGHLY recommend you trade it for another make before you find yourself with a replacement AVR from a company that has a long history of higher than average problems with quality/reliability issues and horrid after sale support.

Twice in my lifetime I had an issue with Sony (2 out of at least 50 different products) - most recently with an ES DVD player just this past month. Turnaround time less than 10 days. Its all automated through their web page when you request service all you need is proof of purchase from authorized retailer when shipping to service center. No need to call customer service and play the waiting game