Please vote if you own or did own (i.e. returned) a Sony 40/46/52" XBR2 or XBR3 OR V2500 LCD 1080p HDTV. Please post your TV's build date. Vote yes if you have experienced the uneven backlight or cloudly screen problem with your set. Do NOT vote if you did not or have not owned one these TV's.
Both Sony and Samsung are affected by this issue.
Thank you!
UPDATE:
The number of cloudy sets reported has gone up considerbly since more owners have been made aware of this thread.
UPDATE 2:
PLEASE REPORT YOUR DEFECTIVE TV TO SONY BY CALLING 1-800-222-7669 AND ASKING TO SPEAK WITH A PRODUCT SPECIALIST.
UPDATE 3:
**HELP SPREAD THE WORD!** PLEASE POST YOUR REVIEWS OF THIS TV ONLINE AT AMAZON.com, CIRCUIT CITY.com, CRUTCHFIELD.com AND CNET.com.
UPDATE 4:
Sony XBR (top) vs. Sharp Aquos (bottom)
Photo courtesy of ransome
UPDATE 5:
Sony admits that there is a problem:
Important Information About Your Sony® BRAVIA Television!
Posted: 01/12/2007
The Sony BRAVIA line of flat-panel LCD televisions reflects our commitment to the highest picture quality standards. The KDL-40XBR2/3 and KDL-46XBR2/3 series televisions have received exceptionally high ratings for picture performance from many well respected home theater sources, including the Editor's Choice Award from CNET and critics at Sound & Vision Magazine.
To achieve this high level of performance and picture clarity, Sony utilizes a very bright backlight setting. This helps deliver the brightest picture possible, as well as exceptional picture clarity even in the darkest image sources.
However, the setting, under certain dark viewing conditions, especially blank screens with no video source, may cause the screens on some of these televisions to exhibit slightly uneven uniformity. This condition is not usually visible under typical viewing conditions, such as watching movies or television programming, and generally should not affect your viewing experience.
Should you find that this condition does affect your viewing enjoyment; there are a few settings that you can make to minimize this condition:
Setup Menu --> Light Sensor: ON
Setup Menu --> Power Saving: Low or High
Picture Menu --> Reduce the Backlight Level (Factory Setting: 10)
A combination of the above changes may be applied as necessary.
If your television still does not meet with your approval after these setting adjustments, Sony Electronics will provide a Self Service Software Update that will further minimize the condition. Upon request, Sony will ship this update with directions directly to you when it becomes available in mid-February.
All terms of your Sony limited warranty continue to apply. We apologize for any inconvenience that this may cause, and we continue to stand behind our product and our loyal customers.
You may read this directly at: http://esupport.sony.com/perl/news-i...&mdl=KDL46XBR2
Both Sony and Samsung are affected by this issue.
Thank you!
UPDATE:
The number of cloudy sets reported has gone up considerbly since more owners have been made aware of this thread.
UPDATE 2:
PLEASE REPORT YOUR DEFECTIVE TV TO SONY BY CALLING 1-800-222-7669 AND ASKING TO SPEAK WITH A PRODUCT SPECIALIST.
UPDATE 3:
**HELP SPREAD THE WORD!** PLEASE POST YOUR REVIEWS OF THIS TV ONLINE AT AMAZON.com, CIRCUIT CITY.com, CRUTCHFIELD.com AND CNET.com.
UPDATE 4:
Sony XBR (top) vs. Sharp Aquos (bottom)
Photo courtesy of ransome
UPDATE 5:
Sony admits that there is a problem:
Important Information About Your Sony® BRAVIA Television!
Posted: 01/12/2007
The Sony BRAVIA line of flat-panel LCD televisions reflects our commitment to the highest picture quality standards. The KDL-40XBR2/3 and KDL-46XBR2/3 series televisions have received exceptionally high ratings for picture performance from many well respected home theater sources, including the Editor's Choice Award from CNET and critics at Sound & Vision Magazine.
To achieve this high level of performance and picture clarity, Sony utilizes a very bright backlight setting. This helps deliver the brightest picture possible, as well as exceptional picture clarity even in the darkest image sources.
However, the setting, under certain dark viewing conditions, especially blank screens with no video source, may cause the screens on some of these televisions to exhibit slightly uneven uniformity. This condition is not usually visible under typical viewing conditions, such as watching movies or television programming, and generally should not affect your viewing experience.
Should you find that this condition does affect your viewing enjoyment; there are a few settings that you can make to minimize this condition:
Setup Menu --> Light Sensor: ON
Setup Menu --> Power Saving: Low or High
Picture Menu --> Reduce the Backlight Level (Factory Setting: 10)
A combination of the above changes may be applied as necessary.
If your television still does not meet with your approval after these setting adjustments, Sony Electronics will provide a Self Service Software Update that will further minimize the condition. Upon request, Sony will ship this update with directions directly to you when it becomes available in mid-February.
All terms of your Sony limited warranty continue to apply. We apologize for any inconvenience that this may cause, and we continue to stand behind our product and our loyal customers.
You may read this directly at: http://esupport.sony.com/perl/news-i...&mdl=KDL46XBR2
Not keeping this set either but will wait for Sony to fix the problem or release a new model. Second panel's build date is august. What is Sony thinking?
