or Connect
AVS › AVS Forum › Display Devices › LCD Flat Panel Displays › Official Sony Bravia LCD Uneven Backlight/Cloudy Thread
New Posts  All Forums:Forum Nav:

Official Sony Bravia LCD Uneven Backlight/Cloudy Thread - Page 125

post #3721 of 9118
These TVs have a life of about 60 000 hours.The display models have been on for say 4 or 5 thousand hours at vivid settings so how long is your tv going to last now? It may be 6 months less and thats a pretty big deal for the price your paying or is the store giving you a used price on the TV?
post #3722 of 9118
Quote:
Originally Posted by Irunnoft View Post

This was also my first real foray into the realm of 1080p HD TV. I'd purchased a 26" 720p Samsung last year almost exclusively for my 360, but with the advent of the HD-DVD add on and the PS3's Blu Ray player, I decided to get a full 1080p HD TV. I was really disillusioned after discovering clouds on my 40V2500 (that was my first Sony 1080p set). I swapped out for a 40XBR2 and was dismayed to find clouds on that as well. And so the story went as I played the swap out game until I landed a cloudless Sept. set.

When you have a cloudless XBR2, it's really quite amazing. I know Sony hit a grand slam with this TV, now all they need to do is fix the defects that slipped out prior to Thanksgiving and the holiday shopping season. I believe that the announcement on the official Sony 40/46 XBR2/3 webpage is a definite step in that direction. I believe Sony knows that they've got a good thing in this line of TV; my guess is that Sony is/will be doing everything they can to correct the TV. I don't think that includes crippling end user ability to tweak the TV or killing the backlight either. I submit the following as examples of why I don't think Sony will kill the backlighting/brightness on the TVs. BTW, this also is a good reason why adjusting your settings to effectively mask the mura is not acceptable. This TV just pops and is so vibrant that dulling it down is unthinkable and unacceptable. My settings are still set at factory default Standard. The backlight is at 7 the picture is at 94 and the brightness is at 48, power sensor is off and power saver is off. Also sharpness is at 55. This is about as close as I can accurately represent what my TV looks like in person. You tell me, does this look like I don't know how to adjust my set? Does this look like Sony's World's Brightest Backlight isn't functioning as it should? Does this look like I should tone everything down? Let your eyes decide.

This strengthens my resolve to get Sony to replace my defective TV with a working one thank you. Your TV looks amazing as it should.
post #3723 of 9118
Quote:
Originally Posted by Irunnoft View Post

My settings are still set at factory default Standard. The backlight is at 7 the picture is at 94 and the brightness is at 48, power sensor is off and power saver is off. Also sharpness is at 55. This is about as close as I can accurately represent what my TV looks like in person. You tell me, does this look like I don't know how to adjust my set? Does this look like Sony's World's Brightest Backlight isn't functioning as it should? Does this look like I should tone everything down? Let your eyes decide.

You are lucky to end up with a cloud free set.

If I set mine to those settings, forget it, patches of clouds everywhere. Maybe I should ask for a 3rd set.
post #3724 of 9118
Quote:
Originally Posted by likev View Post

You are lucky to end up with a cloud free set.

If I set mine to those settings, forget it, patches of clouds everywhere. Maybe I should ask for a 3rd set.


I went through six to get this one. My point is:

a) there's not a better looking set when it's working properly!

b) nobody should have to settle for clouds.

c) nobody should have to squash the PQ on their TVs to mask the mura.

d) production months from July to December mean squat. I had a July that was cloudy as a Summer day and this is a September without clouds.

e) don't give up!
post #3725 of 9118
Quote:
Originally Posted by elvendio View Post

This strengthens my resolve to get Sony to replace my defective TV with a working one thank you. Your TV looks amazing as it should.


I think that's the least that Sony should do for everyone. This is what everybody paid good money to get. It shouldn't be a luck-of-the-draw to get one. The hardest part about this whole ordeal should've been paying for it! That's it! For your thousands of dollars - whether it be for an XBR or V2500 - you should be able to just plug the TV in and enjoy it. You should be able to put it on Vivid and enjoy it if that's your preference. BTW - I don't have any clouds on Vivid either. It's just toooooo bright for me to watch on that, plus the sharpness is too over the top on that default. Anyhow, I can watch it on that setting and burn my corneas if I choose to. And that's the way it should be! There shouldn't be any destressing, rubbing, taking apart the TV crap. That's ridiculous! Just plug her in and go. That's it! What's so hard about that, Sony?
post #3726 of 9118
Quote:
Originally Posted by Irunnoft View Post

This was also my first real foray into the realm of 1080p HD TV. I'd purchased a 26" 720p Samsung last year almost exclusively for my 360, but with the advent of the HD-DVD add on and the PS3's Blu Ray player, I decided to get a full 1080p HD TV. I was really disillusioned after discovering clouds on my 40V2500 (that was my first Sony 1080p set). I swapped out for a 40XBR2 and was dismayed to find clouds on that as well. And so the story went as I played the swap out game until I landed a cloudless Sept. set.

When you have a cloudless XBR2, it's really quite amazing. I know Sony hit a grand slam with this TV, now all they need to do is fix the defects that slipped out prior to Thanksgiving and the holiday shopping season. I believe that the announcement on the official Sony 40/46 XBR2/3 webpage is a definite step in that direction. I believe Sony knows that they've got a good thing in this line of TV; my guess is that Sony is/will be doing everything they can to correct the TV. I don't think that includes crippling end user ability to tweak the TV or killing the backlight either. I submit the following as examples of why I don't think Sony will kill the backlighting/brightness on the TVs. BTW, this also is a good reason why adjusting your settings to effectively mask the mura is not acceptable. This TV just pops and is so vibrant that dulling it down is unthinkable and unacceptable. My settings are still set at factory default Standard. The backlight is at 7 the picture is at 94 and the brightness is at 48, power sensor is off and power saver is off. Also sharpness is at 55. This is about as close as I can accurately represent what my TV looks like in person. You tell me, does this look like I don't know how to adjust my set? Does this look like Sony's World's Brightest Backlight isn't functioning as it should? Does this look like I should tone everything down? Let your eyes decide.

I agree. This also stregthens my resolve to have Sony resolve this issue. I exchanged my TV once with Best Buy, and that's all I feel I should have to do. My back seat will thank me for it. I (guardedly) trust Sony will come through. And I'm not talking about a backlight-inhibiting firmware patch. What would that be? Just a fish to be thrown to us peasants? If so, we need to storm the palace. I've been a loyal customer since my first Walkman up to this TV (which I still think rocks) and I think they can afford to replace my TV with a cloudless, brilliant display.

--By the way - that was my TV in the boat in the picture up there - good work! I imagine that's how it looks going back to the manufacturer after I get my satifactory display.
post #3727 of 9118
Quote:
Originally Posted by Irunnoft View Post

I went through six to get this one. My point is:

e) don't give up!

I like (e) and btw - nice set!
post #3728 of 9118
Quote:
Originally Posted by Irunnoft View Post

I went through six to get this one.

I remember.

Not sure I'm willing to go through so many tries. It's really time consuming and my work schedule hasn't been the lightest the last few months. I might wait to see what Sony's "fix" entails.
post #3729 of 9118
Quote:
Originally Posted by Ico-Jones View Post

Has anyone stopped to contemplate how massive the clouds will be on the newly announced 70 incher? It will be like looking into heaven.

Maybe if I sit real, real close to my 40" XBR2 I'll see heaven too!!!
post #3730 of 9118
Quote:
Originally Posted by Bob58 View Post

I can't speak for anyone else, but I have a KDL 40-S2400 (768p) with no clouds and a uniform backlight.

I haven't seen anyone remark that their S2400 had any kind of clouding issue like the XBR2/3/V2500s have.

Thanks, Bob58. Makes me think more and more that it's the 1080p LCD panel that has some kind of manufacturing flaw, not how it's torqued to the frame. I'm pretty sure that your set shares the same outer chassis as the V2500's.
post #3731 of 9118
Quote:
Originally Posted by dfritsch View Post

Boat does not help.

HUGE Belly Laugh!!!! Awesome pic.
post #3732 of 9118
Quote:
Originally Posted by calvinlc View Post

HUGE Belly Laugh!!!! Awesome pic.


Yeah, that one even got a " " out of Mark Rubin! Now that's FUNNY when you get a smiley from a mod!

I'm still crackin' up at the whole seeing heaven on the 70" XBR2! Hey, if we didn't have something to raise our spirits and make us laugh. . .
post #3733 of 9118
Quote:
Originally Posted by miniz View Post

I don't think you can still find XBR1's, new that is. I'm sure you could find one used. I may be wrong.

Ultimate Electronics in Littleton, CO has a floor model of the XBR1. In my opinion there are two bummers with this:

1. It is only available in 40"
2. It is actually more than the XBR2's because of the MSRP and what they paid for it.
post #3734 of 9118
elvendio,

Unfortunaly i did not get anymore discount for the cloudless display model. I did get a free 5 year waranty. Hopefully this makes me feel a litte better about having to settle for a display model. After 4 returns i was just so frustrated with the whole thing i just wanted it to be over and have a nice set. I am just keeping my fingers crossed that i can get a decent life out of my XBR2. You do make a great point though.
post #3735 of 9118
I just thought I'd post this for everyone's consideration. This is my 2nd 40-inch XBR (my first TV is starring in dfritsch's now famous "boat does not help" pic).

As you can see, I've still got work to do.

post #3736 of 9118
Quote:
Originally Posted by likev View Post

Mine (2nd set) is also a December build, 8058XXX however it has clouds everywhere. I'm pretty sure mine is one of the latest batches right out of the manufacturing plant since it was out of stock till a week ago. Right now I'm masking the problem by making adjustments to the settings which degrades the PQ slightly.

Congrats on a cloud free set, I'm guessing this problem is probably random. Just my luck my 2nd set has the same problem.

Likev,
That's an interesting number. Mine is an July build with a serial # of 8000xxx, which would indicate that from July through December there are over 58,000 XBR2 46inch sets out there.. I don't know what it costs them to service (if they can isolate the issue) that many sets, but add some zeros to that number to equate it to dollars and this starts to become an expensive proposition.... very quickly..

Jay S.
post #3737 of 9118
Quote:
Originally Posted by JayS99 View Post

Likev,
That's an interesting number. Mine is an July build with a serial # of 8000xxx, which would indicate that from July through December there are over 58,000 XBR2 46inch sets out there.. I don't know what it costs them to service (if they can isolate the issue) that many sets, but add some zeros to that number to equate it to dollars and this starts to become an expensive proposition.... very quickly..

Jay S.

It also gives us an idea that the 500 reeponses listed as having clouds is not an insignificant figure when compared to the production run. I would bet that a 1% rate of defective, large ticket items for a large corp. like Sony is not a great record.
post #3738 of 9118
Quote:
Originally Posted by calvinlc View Post

It also gives us an idea that the 500 reeponses listed as having clouds is not an insignificant figure when compared to the production run. I would bet that a 1% rate of defective, large ticket items for a large corp. like Sony is not a great record.

The number of respondents to this forum in contrast to the number of sets sold is not a good measure as to how many sets are defective. The majority of owners may not notice or assume the defect is normal. Very few people know resources like this website exist and would probably not know where to begin, what to search for, or even be able to navigate this site to find the relevant information.

I'd say the number of defects is much much great than 1% when people can get 2 - 5 sets in a row that are defective.
post #3739 of 9118
I am on my third kdl-46v2500 and it still has the clouds. I am getting really upset with Sony. I refuse to live with clouds on my tv. I don't know what month mine was built, but I will keep on returning this tv untill I get one with out clouds.
post #3740 of 9118
I wanna know....



where are all tehse defective TVs going that we are returning.


btw, in IL Every CC and BB i have been to has had clouds in their displays.
post #3741 of 9118
Can anyone with a clean 46xbr3 with a Dec build plz post the serial number. Thanks in advance.
post #3742 of 9118
Quote:
Originally Posted by Irunnoft View Post

There shouldn't be any destressing, rubbing, taking apart the TV crap. That's ridiculous! Just plug her in and go. That's it! What's so hard about that, Sony?

I totally agree Irunnoft. Taking mine apart I just kept thinking "I do this crap all day at work, I just wanna enjoy my sweet TV." Then I was even more pissed when I couldn't fix it. If they'd just send out a new LCD panel...
post #3743 of 9118
Is there any way we can get the media to report this problem. This is a huge problem and Sony needs to address it and fix or replace all of the TVs with this problem, or discount the hell out of the TVs with the clouding affect. We should try to get CNN, CNET, somebody on this.
post #3744 of 9118
I figured I'd throw my 2 cents in here just in case someone from Sony is reading this post. I just got my new KDL-46V2500 on Saturday, and I'll be returning it this Friday. I decided to try my luck and hope for a cloud-free set . . . bad decision. It's good to hear that Sony is working on a fix, but I also have my doubts on how effective a software fix will be. Also, I don't want to wait for the fix and miss my 10 day return window. It really is a shame, because the picture on bright scenes is beautiful. The problem is what to do now. I've been waiting for my ideal set, and I thought this was it. I may end up getting a 1080i plasma display. Oh well, let the search continue.
post #3745 of 9118
hello sorry to be a pain as im new to all this
i just like yo know if im doing this right i have Backlight/Cloudy problem to i am going to try the laying the panel down but ive read two storys the first one is to put the panel face down
the other is to put it on its back.
can someone please tell me which one is correct and if i need to have the lcd switch on or off
thank you so much any help most welcome.

lcd is the 40w2000 model
post #3746 of 9118
By the way, does anyone happen to have a link with information on Sony's fix. I've checked their website and did a Google search, but have been unable to find it. Thanks in advance.
post #3747 of 9118
Quote:
Originally Posted by riptied View Post

By the way, does anyone happen to have a link with information on Sony's fix. I've checked their website and did a Google search, but have been unable to find it. Thanks in advance.


http://esupport.sony.com/perl/news-i...&mdl=KDL40XBR2
post #3748 of 9118
hello sorry to be a pain as im new to all this
i just like yo know if im doing this right i have Backlight/Cloudy problem to i am going to try the laying the panel down but ive read two storys the first one is to put the panel face down
the other is to put it on its back.
can someone please tell me which one is correct and if i need to have the lcd switch on or off
thank you so much any help most welcome.

lcd is the 40w2000 model
post #3749 of 9118
Quote:
Originally Posted by pig View Post

hello sorry to be a pain as im new to all this
i just like yo know if im doing this right i have Backlight/Cloudy problem to i am going to try the laying the panel down but ive read two storys the first one is to put the panel face down
the other is to put it on its back.
can someone please tell me which one is correct and if i need to have the lcd switch on or off
thank you so much any help most welcome.

lcd is the 40w2000 model

Face down, power off is what has been tried to varying degrees. Didn't help mine at all.
post #3750 of 9118
ty
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: LCD Flat Panel Displays
AVS › AVS Forum › Display Devices › LCD Flat Panel Displays › Official Sony Bravia LCD Uneven Backlight/Cloudy Thread