Originally Posted by golferadam
I was hoping that was the case after the first one was blacked out. Now that there have been at least 5 of them that I have checked and found them blacked out I realized somewhere a conscious decision is being made to do so.
I called Comcast again during the Clippers game and they said they could find no reason why I shouldn't be getting the game. I couldn't get them to pursue it too far before they gave up and wanted to schedule a service call. I told them I would call back. I doubt they can do anything by coming out here. It certainly seems to be at the headend because nothing else is ever blacked out.
Yes, it almost certainly has nothing to do with blackouts. It's almost certainly incompetence.
If you live in a small market, as I do (approx. #150), you come to expect incompetence. You also realize that calling customer-no-service is a total mistake, as they haven't a clue as to what should be happening and why it isn't (I've learned that through grueling experience).
In that case, your best bet is to try to write to someone in the technical area of the company (I've become very familiar with the chief engineer of our system in just that way). And they tend to be fairly forthcoming with help.