Originally Posted by siggie
I've read in other threads that Costco has changed their policy on sending out coupon books. Apparently, they only send them to those who have used coupons in the past. When Costco made that decision they effectively decided that I am not worth notifying of upcoming discounts because I have not taken advantage of previous discounts. Given that, I am under no obligation of anticipating that there might be a discount in the future. When, and if, I find a coupon on the 15th that offers a significant discount that I didn't receive when I made a purchase 12 days prior, then of course I am going to want to get that discount. If that requires that I return the set in order to do so, then so be it.
If you are really a Costco employee and are threatening to leave some kind of negative comments about someone because they have taken advantage of Costco's policies completely within their rights, then Jim Sinegal (CEO of Costco - in case you didn't know) should get a call within a few seconds (he answers his own phone) and you should be out the door in no time. I am a shareholder of Costco and I find it really offensive that you as an employee (possibly) would be threatening other people for making you do your job.
Let's shut down this wrangling argument about Costco's return policies. The criticism by a Costco employee was a breath of fresh air. Rather than all this policy wonking about what's fair, and your whining because you didn't get a coupon book, the fact remains that if it's unnecessary to cause a hassle for store employees, all the way up the distribution chain to Vizio, JUST WAIT! A couple of weeks won't kill you, unless this is the big event of your life for the month of January. THAT would be a separate, serious problem.
Remember, when you return a TV it has to be transported via gas guzzling trucks all the way back (potentially) to Vizio in Costa Mesa, California, or maybe even loaded onto a boat on the West Coast and shipped back to Asia. Any idea how much energy is consumed that way? And the reason for all this expenditure of resource, according to several posts in this thread, will be the occasional dude who got a 46" in December, saw the 47" in January and said, "I want another inch." Alas, size (and the number of scan lines) matters. But not enough.
The title of this topic is, "Vizio 47-inch 1080p and 60-inch coming," not "My hot deal at Costco."