SXRD "GREEN" AT STARTUP - Page 2

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it cant be fixed. return it and get something decent

We have the Greenish/Yellowish hazing or "blob" in the top right corner of our tv. It seems to be more noticeable with different backgrounds. I notice it more with a grayish background. We also have a vertial 2" (apprx.) line running through our tv on the right side. It is also a greenish color, but if for example the tv is all purple then the line is purple or almost black. Weird, Huh?

I have a KDS-R60XBR2 I got to replace an XBR1. I have it during startup but goes away after a couple of minutes. Or at least I don't see it anymore. My "problem" is that I don't have the memory stick test screen on the XBR2

Turn the Color all the way to zero and you'll see it if it's there.

XBR1, June 2006 build. The first OB had green at startup, which transitioned to a green blob circled by a purple ring circled by a green ring, and then also developed a greenish-yellowish stain in the upper right-hand corner which was always present. That OB was replaced about a month ago with an OB with a purple ring around the outside of the screen. I have adjusted that down to pink areas at the right-top and mid-bottom of the screen, but can't get rid of the pink without making the middle of the screen too green. However, that OB does not have green at startup.

If you love Shrek

you'll love this Sony. I purchased a Sony KDS-R60XBR1 in February, 2006. One week after the manufacturer's warranty expired, the lamp burned out. Since the warranty had expired, I paid for the $300 repair. When the technician replaced the lamp and powered up the set, he found that a green haze permeated the picture and could not be tuned out. In addition, a more intense amoeba-like area of green bled into the picture in the upper right half of the screen. The green color artifacts are not subtle; the Sony tuning menus, typically bright blue, are now pea-soup green. The margins and interior of the green blob are clearly visible during viewing. I consider the television to be only marginally useable at this time. I am now aware of a class-action suit against Sony for this very defect, although the Sony customer care representative denies that there are any issues with this model, and specifically denies a problem with the optical block. The fix involves the replacement of the optical block, an expense of approximately $1000.00. I have seen pictures of the blob on websites provided by other owners which are almost identical in scope and location to the discoloration on my set. I believe this is indicative of an inherent defect because the manifestation of the problem is common in appearance on every set in question. Many owners have reported that their set powers-down unexpectedly or will not power up, flashing a red diagnostic light indicating the set has overheated. It's possible that a defect in the cooling system results in damage to the lamp and optical block, but either way the components must be replaced.

I'm sorry, but your post has me confused. Have *you* personally ever owned the SXRD-XBR? Have you ever had to go through what us Sony Consumers have with this "Green Blob" Issue? If not, then you don't understand the frustration, devistation feeling, and sense of complete loss. My husband and I have been faithful Sony owners for many years, and have figured we have spent well over 25K on their products. This Thread is discussing the "Green Blob" issue with the SXRD that many consumers are having. I don't feel that "econsumers" post was at all unrealistic or out of line. Let's stick with the topic at hand, and not accuse other posters of being unrealistic, and trollers.

I have the SXRD-XBR 50" that we purchased February 1st, 2006. I started searching the web for problems with the SXRD when the other day DH and I noticed a very distinct line on our TV. The ONLY problems that popped up when I did a Google search was "Green Blob", etc... I thought, "Well, that doesn't pertain to us, because our problem was a line". Then a couple days later, a Green Blob, or green/yellowish Haze appeared, and is continually spreading everyday. That is when I came across this Forum, and other forums discussing this issue. I am here to give my input with my experience with this serious Sony Defect and Flaw. I am also here to get information on how everyone's situation was handled with Sony, and how to effectively get this issue resolved. I LOVE the fact that there is a LAWSUIT! I am actively part of it, and will be sending the lawyer evidence of this probem, along with other friends of mine that have the same issue. I get the feeling you are against the lawsuit. Sony has let my DH and I down. I am very disappointing with how they are handling the situation. The more posts, there are about this then maybe (I'm hoping) the less likely someone else will have go through with what we are going through. And also, hopefully get Sony to get their head out of their butt and take care of their loyal customers and unsuspecting customers...

Little greenish on cold start, goes away in 1-2 minutes on mine (KDS60A2000, July 2006 build).


I have the same, strange thing is....if I use the vga input (with that dumb ass input limitation ) the green will show in the top right corner of the active screen. If I then switch to a full screen input, the green shows where the scaled down vga screen was. This fades after a few minutes, only to migrate to the top right corner of the active display again. Have put a call in to Sony, the CSR needed to "check availability of service facilities in my area". That was a week ago, time to call again I guess. Gonna try and find my camera tonight, have not seen it since we moved 3 months ago and maybe some photo evidence will get them moving.


Don't have that one, sounds like a bit more serious problem though.

Don't want to sound like an idiot, but what is a DH?

Hmmm....I see what you are saying now. Since I am not obviously a long time member, or lurker of this forum I don't get to see these "troller posters" you are speaking of. I am not a troller, but a real life Sony Customer. I live in Kansas City Missouri, and am 26 years old. I called Sony about the problem EXACTLY a year and month out of warranty. The tech guy said they would cover $900 of the cost of the repair of the Sony (this was before I knew of the "green blob"). Then, I realized that this was a sony issue not just my tv. That's when I found NUMEROUS mentionings of the lawsuit. By the way, what is so wrong that the lawsuit is mentioned? I am confused about that. I would think since you have gone through this same headache you would be for it.

So where it stands now....I just got off the phone with my local repair center. They are going to come out and examine and diagnose the issue. They also asked for me to send a picture of my TV having the green blob on it, but I told them my camera wouldn't pick it up. And for some reason, the green blob doesn't always appear very good. It just depends on the day and amount the tv is on? So, Sony is going to completely fix and repair my tv under warranty PLUS they are giving me an extended 1 year warranty. YIIPEE!! But, unfortunately I know the problem will come back...DH and I will go from there on what we decide to do.... This has been hell for us, and has caused us to be very upset with Sony and their lack of actions. What really hurts is when I call and talk to them they completely deny it

yada, yada, yada, it means "Dear/D*mn Husband". But I fondly prefer it to mean Dear Husband.....

DW-Dear/D*mn Wife

Oh yeah, I also wanted to mention...I am a stay at home mom, so our TV is on probably more than the average TV. I keep it on mainly for background noise unless our Stereo system is on. We have NOT had our bulb go out yet.... I have also heard that the green blob seems to appear after about 1000-2000 hours of use. Is this true? Also, I have heard that seems to be about a year of use for most people.

The blob or line, may have been there before our year warranty ended, but we may have just never noticed it. I have called some of my friends that have the same tv and they didn't notice anything until I went to their house and pointed out the blob/haze. p*ssed is a lack of better word for how they acted....

Why do you think it is so strange that a couple of my friends have the same issue? I don't find it odd at all considering this problem is in EVERY xbr1.

Okie dokie then. Gotcha.

As far as keeping the set on for "background noise," isn't that what the kids are for?

Not sure what you are asking, or was that a rhetorical question? Sometimes if the kids are sleeping I keep the tv on so it will help muffle out any noises I make around the house. I don't like the house totally quiet even when the kids are awake. My kids aren't that noisy if that's what you are implying. I try to limit their TV watching, but they mostly just play while it is on anyways.. Besides, We spent $3kish on the dang thing so I might as well enjoy it's beautiful picture!! (minus the green blob of course )

Yes, I totally agree with everything you are saying. When Dh and I first found out about the lawsuit, we in NO WAY felt like that was our resolution, but rather hoping the pending lawsuit would urge SONY to recall the sets. We are dealing DIRECTLY with Sony about our issue, and they HAVE not been as cooperative as they should have been. I was literally fighting with a CSR for 15 minutes to get her to transfer me to someone higher up. She said she was the finally word, and that noone else would help me!! Bull CRAP!! I was very frustrated, and by the end of the convo I felt that Sony had let me down as a faithful and trusting customer... This has NOT been a good experience. Granted CSR's vary greatly, so maybe I just had someone bad, dunno?

That's great you haven't had any problems with getting a great photo of the blob. I just read last night to put my TV in memory stick mode, so I am going to try that tonight and get a photo...hopefully.... For some reason our blob and line were really really really bad last week, and now it isn't so bad?? I don't understand that, but my DH is thinking maybe humidity or our home temperature might have something to do with it?

I could care less......geez....nice to see how nice you are to the newbies....

Well, I'm not that, so you can be a little nicer

Your previous posts, and posting style made me feel as if I needed to defend myself, and my problems with my SXRD-XBR. You shouldn't automatically assume someone is a troll....

4 people I've aked said no Green on start-up 60xbr2

i would surmise that for every person that frequents this forum there are many, many times more that dont even know it exists. and for every blob problem proclaimed on this forum there are many more that dont have the problem.

my guess concerning the class action lawsuit is that it will go the same way many of them go. sony will agree to pay a certain amount, of which the lawyers will get most. then sony will issue coupons for minimal discounts on new sets.
this was done in the chevy truck gass tank exploding lawsuit (come in and buy a new truck and with this coupon get $1000 off). as well as the BMG charging to much for shipping lawsuit (with this coupon get 1 disc free shipping) as well as most class actions of this type. i dont think anyone except the lawyers will get exactly what they want resulting from this suit. hopefully it will open sonys eyes though.

BTW. 60"XBR2 Nov. '06 build no problems at all.

Why don't you two get a room? Or at least take this pissing contest over to pm's? Jeez.

My replacement 60xbr1 o.b. has NO green tint on start-up,

I have an XBR2 60" which I purchased in Feb this year and it was free of or had very negligible tinting issues on greyscales and I was very pleased with the picture. Within the last month or so however, I've started noticing the well talked about green and purplish tints in medium-light gray scenes, and most noticably on the ice surface of hockey games.

I saw a thread about trying a new lamp and decided to check something. Since all XBR2 units come with a replacement lamp, I decided to compare the lamp in my set (about 200 hours) with the fresh one in the box. I noticed the following:

Shining an ordinary non-LED flashlight into the face of the bulb with hours on it reflected something interesting: purple and green reflections in the often observed halo shape!! I checked the brand new bulb, and while it reflected some green, it was no where near as bad (and was not circular in nature) as the used bulb and there was definitely no purple reflected. I also noticed the reflective surface had slight cracking in it (due to the heat). Could the casue of the problems be warping/chemical changes of the glass and reflective surface of the bulb from the high heat?

I am confused though, as some people are claiming a swap of the OB can potentially make it better. Was the same bulb used or a new one?

Just thought I'd share my observations.

50a2000 - feb 2007 build - only had it for two days but no sign of green at startup or any other time for that matter.

*knock on wood/cross fingers

Did you actually install the new bulb and check the result?

Yes, I just tried it today and what a mess!! There were very bad green and purple blobs all over the screen for the first 3-4 minutes (Much worse than any photo I've seen so far). After 15 minutes most of that went away and now I'm left with a faint green stain in the middle of the screen (Had faint bands of green and purple across the screen with the old bulb, but no green stain in the middle of the screen). It would seem these blob/tinting issues are definately related to the interaction between the lamp, OB and temperature. Back to the old lamp for now and I'll have to figure what to do when it burns out.

No green, ever. Oct 2006 build 60XBR2.

When my (XBR2 60) starts up I first see green then all the other colors pop in.