Originally Posted by cek
They claimed they sent it to "their" service center. Magnolia is owned by Best Buy, but they were originally a local (Bellevue/Seattle, WA) company. I assume thier service place is local.
Well here I am 7 years later... I've gotten good at replacing bulbs in my Ruby. I have bought the Cermax bulbs off ebay (see this thread).
I replaced the bulb about 2 weeks ago. Worked fine right off the bat. Then later that day, when we went to turn the projector on I got the dreaded "pop, pop, pop, pop...pause...pop, pop, pop, pop" with no "ping". For grins I threw in an old lamp assembly that had an almost dead (but not dead yet!) bulb in and it started right up.
I then put in my other assembly with the new bulb. Started right up.
And worked fine for about a week.
Last night it started popping again and not starting.
I wonder if my power supply has failed?
I'm no longer under the extended warranty. Anyone recently have a Ruby serviced? What was the procedure?